The pool at Blue Tree Towers All Suites Santo André has received varied reviews, but the majority highlight its positive aspects. Guests frequently describe the pool as very nice, neat, clean and well-maintained. Many appreciate the pool for being nice and relaxing with some specifically mentioning that it's an excellent feature of the hotel's leisure facilities, which also include saunas and a fitness center.
The infrastructure around the pool appears solid and it is often praised for being a great place to unwind. Several reviews highlight that the pool area is good with clean and inviting waters and it's a pleasant spot to spend some time with the pool receiving sunlight for most of the day, albeit only in the morning.
On the downside, there are some mentions of the pool being uncared for or not in use and in a few instances, it was even found empty. Additionally, some guests noted that the pool area could get crowded, potentially affecting the overall experience.
In summary, while there were occasional issues with the pool's maintenance and availability, many guests found the pool to be a standout feature of their stay at Blue Tree Towers All Suites Santo André, thanks to its cleanliness, good infrastructure and the relaxing atmosphere it provides.
Hilton Garden Inn Santo Andre offers a pool area that, despite a few shortcomings, provides a peaceful and relaxing environment for guests looking to unwind after work. The pool, while clean for the most part, has had instances where it required better maintenance, affecting its usability. The temperature seems to be a common point of feedback with several guests mentioning that the pool could be warmer and that it is not heated. The space itself is noted as being on the smaller side, yet suitable for short stays and relaxation. Enhancements such as heating and a designated space for children could further improve the overall experience for families and those sensitive to colder water. Despite some cleanliness issues, many guests find the pool area to be a relaxing retreat within the hotel.
Mercure Sao Caetano do Sul is praised for its strategic and convenient location, providing easy access to markets, pharmacies, restaurants, cafés, and bakeries. Guests appreciate its peaceful setting, away from the bustling city center, while still offering proximity to event venues and business centers, particularly appealing to business travelers. Cleanliness is a strong point, with many noting the hotel's high standards, despite occasional minor maintenance and cleaning issues.
The positive reviews extend to the breakfast experience, which is characterized by excellent quality and variety. Guests are impressed by the buffet’s offerings, including high-quality products like mini croissants and the inclusion of Nespresso coffee. The attentive staff in the breakfast area contributes to a pleasant start to the day, making the breakfast a highlight for many.
Guests find the staff to be a standout feature, frequently commending their friendliness and attentiveness. Receptionists like Damares, Thales, and Luiz are often mentioned for their exceptional service, enhancing the overall experience and creating a welcoming atmosphere.
Room reviews are mixed, yet many appreciate the cleanliness, spaciousness, and comfort provided. Comfortable beds and an integrated living area and kitchenette add to the appeal, although some note the need for updates and occasional maintenance issues. Despite these drawbacks, the location near essential amenities remains a positive aspect.
Dinner reviews are varied, with some appreciating the quality while others find it overpriced or lacking in taste. Service during dinner is noted for its inconsistency, affecting overall satisfaction. Parking amenities receive positive comments for their availability, though guests mention the additional charges and minor organizational issues, which could benefit from clearer communication.
Overall, Mercure Sao Caetano do Sul offers a comfortable stay with valuable amenities, particularly excelling in service and location, though attention to certain areas could enhance guest satisfaction even further.