Pousada Highland
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Summary of reviewsPousada Highland is a sanctuary nestled in the mountains, offering guests a serene escape amidst lush forest landscapes. The location is ideal for those seeking tranquility and immersion in nature, with breathtaking views and a peaceful ambiance that is perfect for relaxation away from urban distractions. While slightly distant from the city center, the inn provides convenient access for exploring nearby attractions, serving as a wonderful base for nature enthusiasts.
Guests are consistently wowed by the culinary experiences, particularly the hearty breakfast spread featuring fresh waffles and scrambled eggs to order, alongside homemade treats and fresh juices. Extended breakfast hours, afternoon tea with cookies, and the occasional evening soup enhance the dining experience, with attentive service adding a touch of elegance. Dinner options, including homemade dishes like João's lasagna and mini pizzas, delight diners despite a desire for greater variety.
Accommodations at Pousada Highland are spacious, impeccably clean, and charmingly cozy. Guests highlight the luxurious bedding and bath linens, with chalets offering additional features such as hot tubs and fireplaces that enhance comfort and relaxation. The inn's commitment to cleanliness is evident in well-maintained rooms and common areas, contributing to a home-like atmosphere that promotes relaxation.
The exemplary service provided by the staff is a hallmark of Pousada Highland, with personalized touches and attentive care that exceed expectations. The peaceful atmosphere, combined with the staff's professionalism, creates a welcoming environment that encourages guests to return. Special mentions include team members such as Angélica, João, Fernando, Marcus, and the breakfast server for their exceptional friendliness and dedication.
While Wi-Fi connectivity poses occasional challenges, and some minor improvements could enhance experiences with the pool area and fireplaces, the overall guest experience remains overwhelmingly positive. The delightful pool, complemented by a sauna, adds to the leisure offerings, and comfortable beds with high-quality pillows further contribute to a restful stay.
Overall, Pousada Highland is praised for its blend of comfort, excellent service, and natural beauty, making it an ideal destination for a peaceful, value-for-money retreat amidst nature.
Categories
Guests are consistently wowed by the culinary experiences, particularly the hearty breakfast spread featuring fresh waffles and scrambled eggs to order, alongside homemade treats and fresh juices. Extended breakfast hours, afternoon tea with cookies, and the occasional evening soup enhance the dining experience, with attentive service adding a touch of elegance. Dinner options, including homemade dishes like João's lasagna and mini pizzas, delight diners despite a desire for greater variety.
Accommodations at Pousada Highland are spacious, impeccably clean, and charmingly cozy. Guests highlight the luxurious bedding and bath linens, with chalets offering additional features such as hot tubs and fireplaces that enhance comfort and relaxation. The inn's commitment to cleanliness is evident in well-maintained rooms and common areas, contributing to a home-like atmosphere that promotes relaxation.
The exemplary service provided by the staff is a hallmark of Pousada Highland, with personalized touches and attentive care that exceed expectations. The peaceful atmosphere, combined with the staff's professionalism, creates a welcoming environment that encourages guests to return. Special mentions include team members such as Angélica, João, Fernando, Marcus, and the breakfast server for their exceptional friendliness and dedication.
While Wi-Fi connectivity poses occasional challenges, and some minor improvements could enhance experiences with the pool area and fireplaces, the overall guest experience remains overwhelmingly positive. The delightful pool, complemented by a sauna, adds to the leisure offerings, and comfortable beds with high-quality pillows further contribute to a restful stay.
Overall, Pousada Highland is praised for its blend of comfort, excellent service, and natural beauty, making it an ideal destination for a peaceful, value-for-money retreat amidst nature.
Inn with Swimming Pool
This inn is listed as having a swimming pool.
Heated Pool Indoor Pool Outdoor Pool
Inn with Rooms With Fireplace
Inn with Outdoor Pool
Inn with Indoor Pool
Inn with Heated Pool
Guest Reviews
Nestled high in the mountains, Pousada Highland offers a serene escape surrounded by lush forest landscapes. The inn's location is ideal for those seeking tranquility and a connection with nature. Approximately 5 to 6 kilometers from the city center, it provides a peaceful retreat away from the hustle and bustle, yet remains convenient for exploring nearby attractions. Guests appreciate the property's breathtaking views and its quiet ambiance, perfect for relaxation.
The inn is well-suited for families, with equipped cabins and various amenities such as a game room, pool, and sauna. Despite being slightly removed from urban settings, the accommodations are cozy and clean, enriching the restful experience. While the location may be somewhat hidden and pose challenges for navigation due to GPS signal issues, the reward is the serenity and picturesque surroundings that await visitors. Pousada Highland serves as a wonderful base to explore the area, catering to those who cherish peace and the embrace of nature.
Nestled amidst serene natural surroundings, Pousada Highland continues to impress guests with its standout breakfast offerings. Renowned for a delicious and hearty spread, the breakfast consistently garners praise for its variety and quality, featuring freshly made waffles and scrambled eggs prepared to order. Guests frequently appreciate the availability of fresh juices and delicious cakes, alongside the delightful frozen yogurt and homemade treats. With thoughtfully extended hours, the morning meal becomes a leisurely event, allowing guests to fully indulge in its assortment.
Beyond breakfast, afternoon tea with cookies and the occasional complimentary soup in the evening enhance the dining experience. The consistent delivery of excellent service adds to the dining pleasures, making the breakfast not just a meal, but a memorable part of the stay at Pousada Highland. All these elements presented with wonderful service create a relaxing and fulfilling atmosphere in which guests feel exceptionally valued.
The culinary experience at Pousada Highland consistently delights guests with its flavorful homemade offerings. A highlight is the dinner, where dishes like in-house lasagna and mini pizzas crafted by João garner praise for their unique and delicious taste. Guests appreciate the thoughtful touches such as complimentary afternoon tea, cookies, and delightful nighttime soups, making the stay more enjoyable. The inn caters to dietary restrictions, ensuring a satisfying meal for all. While some desire a wider variety in dinner options, the existing menu pleases many who prefer the cozy ambiance of dining in. The harmonious blend of enticing snacks, drinks, and music during special occasions, such as on December 31, enhances the overall dining experience. Guests cherish not only the quality of the meals but also the welcoming environment and attentive staff, which add warmth to the picturesque setting of Pousada Highland.
Nestled in a picturesque location ideal for sports enthusiasts, Pousada Highland offers guests a delightful experience with its well-maintained and appealing accommodations. Visitors frequently praise the rooms and chalets for their spaciousness, immaculate cleanliness, and charming coziness. The combination of comfortable bedding and exceptional bath linens elevates the sense of luxury, making the stay even more pleasurable.
The chalets stand out for their thoughtful design, featuring relaxing hot tubs and inviting fireplaces that enhance the cozy atmosphere, perfect for unwinding after a day of exploration. Guests appreciate the immaculate rooms and well-organized facilities, reflecting a commitment to maintaining a pristine environment. Every detail, from the refined structure to the comprehensive cleanliness, contributes to an overall sense of comfort and relaxation.
While some guests have pointed out minor issues such as occasional marks on room walls, the overwhelming feedback highlights an environment of organization and attention to detail. The warmth of the chalet interiors blends harmoniously with courteous and helpful staff, ensuring that each guest's stay is memorable and satisfying.
Pousada Highland receives overall positive feedback regarding its beds, which are frequently highlighted as comfortable and complemented by high-quality pillows. Guests appreciate the cleanliness of the accommodations, noting the excellent condition of the bed linens. While some mention a preference for softer mattresses, others describe the bedding as very good, with particular praise for the wonderful beds and great pillows provided. Despite a few comments about the feel of springs in some mattresses, the majority agree that the beds contribute to a comfortable stay.
Nestled in a serene location, Pousada Highland emerges as a paragon of impeccable cleanliness and comfort. Guests consistently commend the accommodations for being superbly clean and inviting, with chalets and rooms that are both spacious and cozy. The linens and bath robes provided are frequently noted for their quality and fragrance, adding a touch of luxury to the guest experience.
The organization and upkeep of the facilities contribute to an atmosphere that feels just like home, ensuring that everything is in perfect working condition for a hassle-free stay. The commitment to cleanliness is unwavering, with numerous reviews highlighting the meticulous attention to detail in maintaining immaculate environments.
Beyond the pristine rooms, the entire property exudes a sense of tranquility, bolstered by exceptional service that prioritizes privacy and comfort. This attention to cleanliness extends to the common areas and the well-maintained gardens, creating an inviting and serene setting for all visitors. The breakfast experience is also a standout feature, described as excellent and nearly personalized, further enhancing the overall hospitable atmosphere.
With a dedication to providing clean, organized, and charming accommodation, Pousada Highland continues to win the hearts of its guests, making it an ideal choice for those seeking a peaceful retreat.
Visitors to Pousada Highland consistently praise the exemplary service, emphasizing the attentive and cordial nature of the staff. Guests express gratitude for being warmly welcomed and treated with kindness throughout their stay. The staff's attentiveness extends beyond mere hospitality, demonstrating exceptional dedication in situations that require special care, such as providing assistance for an injury. The reception team is noted for their responsiveness, quickly answering inquiries through modern communication channels like WhatsApp.
Guests are particularly impressed by the personalized touches provided, such as the welcome kit for couples, which is tailored to meet specific requests. The peaceful ambiance of the location further enhances the experience, allowing guests to relax while benefiting from the staff's professionalism.
Among the team members, Angélica receives special mention for her exceptional friendliness and attention, a sentiment echoed for João, Fernando, Marcus, and the lady serving breakfast. Each staff member contributes significantly to a positive stay, offering constant care and service that exceeds expectations.
Overall, the staff's politeness, helpfulness, and attentiveness stand out as the hallmark of Pousada Highland, encouraging guests to return and recommend the inn as a worthwhile and value-for-money destination.
Pousada Highland offers an experience with some Wi-Fi connectivity challenges. Guests have noticed that while some areas enjoy excellent Wi-Fi, others, particularly in certain cabins, experience weak signals due to limited router availability. Power outages and signal fluctuations can contribute to slow and unstable connections, occasionally affecting TV and phone usage. Despite its positive aspects, the Wi-Fi at Pousada Highland may not be ideal for guests who require a consistent internet connection for work or other activities.
Pousada Highland boasts a delightful pool experience that receives high marks from guests for its quality and cleanliness. The heated pool, described as wonderful and nicely warm, provides comfort and relaxation, making it a highlight of the property. The pool area itself is well-maintained, contributing to the overall pleasant ambiance of the hotel. Though some guests suggested that the pool structure could be enhanced with additional loungers and umbrellas, the pool's comfort and the accompanying sauna ensure a satisfying visit. Overall, the pool facilities at Pousada Highland impress with their attention to cleanliness and comfort.
The reviews highlight the fireplace in the Pousada Highland rooms as a charming and practical feature. Guests appreciated the thoughtful detail of having firewood regularly replenished, which added convenience and a welcoming touch. Many found the fireplace to be an excellent source of warmth, creating a cozy atmosphere that complements the clean and well-maintained rooms. However, there were occasional concerns about a strong smell of burnt wood and issues with smoke, suggesting that some maintenance improvements could enhance the overall experience. Overall, the fireplace is a standout feature that contributes to a pleasant stay, especially during cooler days.
Location Show Map
Location
The inn is well-suited for families, with equipped cabins and various amenities such as a game room, pool, and sauna. Despite being slightly removed from urban settings, the accommodations are cozy and clean, enriching the restful experience. While the location may be somewhat hidden and pose challenges for navigation due to GPS signal issues, the reward is the serenity and picturesque surroundings that await visitors. Pousada Highland serves as a wonderful base to explore the area, catering to those who cherish peace and the embrace of nature.
Breakfast
Beyond breakfast, afternoon tea with cookies and the occasional complimentary soup in the evening enhance the dining experience. The consistent delivery of excellent service adds to the dining pleasures, making the breakfast not just a meal, but a memorable part of the stay at Pousada Highland. All these elements presented with wonderful service create a relaxing and fulfilling atmosphere in which guests feel exceptionally valued.
Dinner
Rooms
The chalets stand out for their thoughtful design, featuring relaxing hot tubs and inviting fireplaces that enhance the cozy atmosphere, perfect for unwinding after a day of exploration. Guests appreciate the immaculate rooms and well-organized facilities, reflecting a commitment to maintaining a pristine environment. Every detail, from the refined structure to the comprehensive cleanliness, contributes to an overall sense of comfort and relaxation.
While some guests have pointed out minor issues such as occasional marks on room walls, the overwhelming feedback highlights an environment of organization and attention to detail. The warmth of the chalet interiors blends harmoniously with courteous and helpful staff, ensuring that each guest's stay is memorable and satisfying.
Beds
Cleanliness
The organization and upkeep of the facilities contribute to an atmosphere that feels just like home, ensuring that everything is in perfect working condition for a hassle-free stay. The commitment to cleanliness is unwavering, with numerous reviews highlighting the meticulous attention to detail in maintaining immaculate environments.
Beyond the pristine rooms, the entire property exudes a sense of tranquility, bolstered by exceptional service that prioritizes privacy and comfort. This attention to cleanliness extends to the common areas and the well-maintained gardens, creating an inviting and serene setting for all visitors. The breakfast experience is also a standout feature, described as excellent and nearly personalized, further enhancing the overall hospitable atmosphere.
With a dedication to providing clean, organized, and charming accommodation, Pousada Highland continues to win the hearts of its guests, making it an ideal choice for those seeking a peaceful retreat.
Staff
Guests are particularly impressed by the personalized touches provided, such as the welcome kit for couples, which is tailored to meet specific requests. The peaceful ambiance of the location further enhances the experience, allowing guests to relax while benefiting from the staff's professionalism.
Among the team members, Angélica receives special mention for her exceptional friendliness and attention, a sentiment echoed for João, Fernando, Marcus, and the lady serving breakfast. Each staff member contributes significantly to a positive stay, offering constant care and service that exceeds expectations.
Overall, the staff's politeness, helpfulness, and attentiveness stand out as the hallmark of Pousada Highland, encouraging guests to return and recommend the inn as a worthwhile and value-for-money destination.
Wi-Fi
Pool
Rooms with Fireplace
Yes, Pousada Highland has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Pousada Highland.
No, Pousada Highland doesn't allow dogs.
No, parking facilities aren't available at Pousada Highland.
No, Pousada Highland doesn't have a gym.
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