Esmeralda
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Summary of reviews'Esmeralda' consistently receives positive reviews across various categories making it a highly recommended destination for travelers. Nestled in a prime spot, it offers great convenience and accessibility, being close to major shopping centers, restaurants, supermarkets and essential services. The proximity to metro stations and bus terminals, like the Bávaro Express bus stop, facilitates easy commuting and exploration of Santo Domingo. Despite not being in immediate proximity to some areas like Zona Colonial, the location's benefits, including peace and tranquility, more than compensate. Furthermore, available parking is an added convenience for guests traveling by car.
Guests commend the overall atmosphere at 'Esmeralda' which is significantly enhanced by its cleanliness and the friendliness of the staff. The rooms are frequently praised for their spaciousness, comfort and cleanliness, making them suitable for both short and long stays. Essential amenities such as air conditioning, hot water and refrigerators are well-maintained and meet guests' needs effectively. Although the hotel currently does not offer breakfast due to the restaurant being non-operational, the quality of customer service remains high with staff often providing helpful recommendations for nearby dining options.
The cleanliness of the hotel is a major highlight with guests frequently describing it as immaculate and comfortable. Friendly and professional staff contribute to a positive and welcoming atmosphere, often beyond basic service expectations. Specific staff members, including the owners Eric and Alejandra, are noted for their exceptional hospitality and invaluable advice, significantly enhancing the guests' overall experience.
Although there are occasional minor concerns, such as the condition of some beds and the absence of food services, these do not significantly detract from the largely positive reviews. Overall, 'Esmeralda' combines an excellent location, commendable cleanliness and outstanding service to offer an enjoyable and valuable stay in Santo Domingo.
Categories
Guests commend the overall atmosphere at 'Esmeralda' which is significantly enhanced by its cleanliness and the friendliness of the staff. The rooms are frequently praised for their spaciousness, comfort and cleanliness, making them suitable for both short and long stays. Essential amenities such as air conditioning, hot water and refrigerators are well-maintained and meet guests' needs effectively. Although the hotel currently does not offer breakfast due to the restaurant being non-operational, the quality of customer service remains high with staff often providing helpful recommendations for nearby dining options.
The cleanliness of the hotel is a major highlight with guests frequently describing it as immaculate and comfortable. Friendly and professional staff contribute to a positive and welcoming atmosphere, often beyond basic service expectations. Specific staff members, including the owners Eric and Alejandra, are noted for their exceptional hospitality and invaluable advice, significantly enhancing the guests' overall experience.
Although there are occasional minor concerns, such as the condition of some beds and the absence of food services, these do not significantly detract from the largely positive reviews. Overall, 'Esmeralda' combines an excellent location, commendable cleanliness and outstanding service to offer an enjoyable and valuable stay in Santo Domingo.
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Guest Reviews
Nestled in a prime spot, 'Esmeralda' stands out as an ideal destination for travelers who prioritize convenience and accessibility. The hotel's location is repeatedly highlighted as perfect, great and absolutely ideal by guests. Its proximity to major shopping centers, restaurants and supermarkets ensures that visitors have everything they need at their fingertips. The presence of nearby metro stations, bus terminals, including the convenient Bávaro Express bus stop, makes commuting and exploring the city straightforward and stress-free.
The central placement of the hotel means it’s close to universities, various stores and key tourist spots, making it an excellent choice for both students and visitors keen on sightseeing. The location isn't just about urban benefits; it also provides a peaceful and tranquil environment, which adds to the overall comfort of the stay. The available parking next to the hotel is an added bonus for those traveling by car.
Additionally, the hotel is lauded for its cleanliness and friendly, attentive staff who are always ready to help. The rooms, being spacious and well-maintained, add to the convenience, creating a perfect setting for both short and long stays. The value for money here is praised with guests noting the favorable price-service ratio.
Despite being modestly distant from some areas like Zona Colonial, the hotel's strategic location more than compensates for it, ensuring easy access to almost everything, including cafes, ATMs and essential services within a short walk. Overall, 'Esmeralda' combines a great location, excellent service and value for an optimal and enjoyable stay in Santo Domingo.
Guests at 'Esmeralda' have noted that the hotel does not offer breakfast, as the restaurant is currently not operational. While some guests expressed a desire for a morning meal, others mentioned that they sought breakfast options elsewhere without any issue. Customer service was commended for its quality despite the lack of in-house dining options. Additionally, some reviews mentioned the absence of food services at any time with breakfast specifically not included in the stay.
The rooms at Esmeralda have received a significant amount of praise from guests, who frequently commend their spaciousness, comfort and cleanliness. Many reviews highlight the rooms as being large, well-lit and cozy, making for a pleasant stay. The facilities in the rooms are mentioned positively with amenities like air conditioning, hot water and refrigerators meeting guests' needs effectively. The central location of the hotel adds to its convenience, further enhancing the overall experience.
However, there were occasional criticisms regarding the condition of the beds and bathroom heat, but these were exceptions rather than the rule. Overall, the rooms at Esmeralda are noted for their excellent value for money, providing a comfortable and well-kept environment for travelers.
The beds at Esmeralda receive generally positive feedback from guests with numerous mentions of comfort. Descriptions range from "comfy" and "very soft" to "excellent," indicating that most guests find the beds satisfying. However, some reviews indicate that the pillows could use an upgrade with specific mentions of them being old and worn out. Additionally, there were a few isolated concerns about the sturdiness of the bed frames and occasional mechanical issues with amenities like the TV remote. Despite these minor drawbacks, the overall sentiment reflects a comfortable sleeping experience, often complemented by excellent WiFi.
Esmeralda is frequently praised for its cleanliness, garnering numerous positive remarks about its immaculate conditions. Guests consistently describe the hotel as very clean and comfortable with many highlighting the spacious and cozy rooms. The staff receives high marks for their friendliness and professionalism, contributing to the overall pleasant atmosphere. Several reviews mention the hotel's calm and quiet environment, which complements its tidy appearance.
However, a few guests pointed out issues such as unclean sheets and overlooked areas in need of better attention, especially in the bathrooms. While some noted these cleanliness lapses, the majority celebrated the hotel for its hygiene and neatness. The friendly and accommodating staff seem to play a significant role in enhancing guests’ experiences with many expressing a willingness to return. In summary, despite some areas for improvement, Esmeralda stands out for its overall cleanliness and the attentive service of its staff.
At Esmeralda, guests frequently praise the exceptional kindness and friendliness of the staff. Many remark on how accommodating and helpful the staff are, often going out of their way to assist with late-night food recommendations and general services. The young man at the reception and other front desk personnel receive specific commendations for their politeness and attention to detail, enhancing the overall experience for visitors.
Guests appreciate the helpfulness and professionalism exhibited by staff members like Crystina and emphasize that the employees' courtesy significantly contributes to a positive atmosphere. The owners, Eric and Alejandra, are noted for their excellent hospitality and invaluable advice. Despite a few minor suggestions for improvement in guest service, the consensus is that the staff's genuine kindness and attentiveness create a welcoming environment, making Esmeralda a highly recommended stay.
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Location
The central placement of the hotel means it’s close to universities, various stores and key tourist spots, making it an excellent choice for both students and visitors keen on sightseeing. The location isn't just about urban benefits; it also provides a peaceful and tranquil environment, which adds to the overall comfort of the stay. The available parking next to the hotel is an added bonus for those traveling by car.
Additionally, the hotel is lauded for its cleanliness and friendly, attentive staff who are always ready to help. The rooms, being spacious and well-maintained, add to the convenience, creating a perfect setting for both short and long stays. The value for money here is praised with guests noting the favorable price-service ratio.
Despite being modestly distant from some areas like Zona Colonial, the hotel's strategic location more than compensates for it, ensuring easy access to almost everything, including cafes, ATMs and essential services within a short walk. Overall, 'Esmeralda' combines a great location, excellent service and value for an optimal and enjoyable stay in Santo Domingo.
Breakfast
Rooms
However, there were occasional criticisms regarding the condition of the beds and bathroom heat, but these were exceptions rather than the rule. Overall, the rooms at Esmeralda are noted for their excellent value for money, providing a comfortable and well-kept environment for travelers.
Beds
Cleanliness
However, a few guests pointed out issues such as unclean sheets and overlooked areas in need of better attention, especially in the bathrooms. While some noted these cleanliness lapses, the majority celebrated the hotel for its hygiene and neatness. The friendly and accommodating staff seem to play a significant role in enhancing guests’ experiences with many expressing a willingness to return. In summary, despite some areas for improvement, Esmeralda stands out for its overall cleanliness and the attentive service of its staff.
Staff
Guests appreciate the helpfulness and professionalism exhibited by staff members like Crystina and emphasize that the employees' courtesy significantly contributes to a positive atmosphere. The owners, Eric and Alejandra, are noted for their excellent hospitality and invaluable advice. Despite a few minor suggestions for improvement in guest service, the consensus is that the staff's genuine kindness and attentiveness create a welcoming environment, making Esmeralda a highly recommended stay.
No, Esmeralda doesn't have any pool.
No, a spa isn't available at Esmeralda.
No, Esmeralda doesn't allow dogs.
No, parking facilities aren't available at Esmeralda.
No, Esmeralda doesn't have a gym.
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