Novus Plaza Hodelpa
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Summary of reviewsNovus Plaza Hodelpa garners praise for its exceptional location in Santo Domingo's historic Colonial Zone, offering guests the perfect base to explore the vibrant surroundings. The hotel is conveniently situated near a wide array of attractions, restaurants, and bars, yet manages to provide a peaceful retreat. Guests frequently acknowledge the modernity and cleanliness of the hotel facilities, along with the attentive and friendly staff, proficient in multiple languages and eager to assist visitors.
The breakfast at Novus Plaza Hodelpa is highly appreciated, with guests highlighting the variety and freshness of the buffet spread, which includes an array of both sweet and savory options. The inclusion of breakfast in the stay and the attentive morning service enhance the overall dining experience, despite minor suggestions for improvement in beverage service.
Rooms at the hotel, while noted to be smaller than expected, are consistently praised for their comfort and cleanliness. Guests frequently mention the comfortable beds and the modern aesthetic of the rooms, although some have commented on issues such as noise disturbances and dated furniture. The diligent housekeeping service ensures a pleasant and immaculate environment for guests.
The hotel's standout feature is its staff, who are described as warm, welcoming, and efficient. Their professionalism, coupled with their ability to speak multiple languages, greatly enhances guest satisfaction. Individual staff members receive commendations for their efforts in making visitors feel at home and resolving issues promptly.
The hotel's WiFi service receives positive feedback for its speed and reliability, providing a seamless online experience. Although some areas may experience weaker signals, the overall connectivity is rated highly by guests. The beds are notably comfortable, contributing to a restful sleep, although there are minor remarks about the need for bedding updates.
Overall, Novus Plaza Hodelpa is recognized as an excellent choice for travelers seeking a convenient and comfortable stay in Santo Domingo, with many guests expressing their intention to return. Its combination of location, cleanliness, and dedicated service positions it as a strong contender in its market, consistently delivering value to its guests.
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The breakfast at Novus Plaza Hodelpa is highly appreciated, with guests highlighting the variety and freshness of the buffet spread, which includes an array of both sweet and savory options. The inclusion of breakfast in the stay and the attentive morning service enhance the overall dining experience, despite minor suggestions for improvement in beverage service.
Rooms at the hotel, while noted to be smaller than expected, are consistently praised for their comfort and cleanliness. Guests frequently mention the comfortable beds and the modern aesthetic of the rooms, although some have commented on issues such as noise disturbances and dated furniture. The diligent housekeeping service ensures a pleasant and immaculate environment for guests.
The hotel's standout feature is its staff, who are described as warm, welcoming, and efficient. Their professionalism, coupled with their ability to speak multiple languages, greatly enhances guest satisfaction. Individual staff members receive commendations for their efforts in making visitors feel at home and resolving issues promptly.
The hotel's WiFi service receives positive feedback for its speed and reliability, providing a seamless online experience. Although some areas may experience weaker signals, the overall connectivity is rated highly by guests. The beds are notably comfortable, contributing to a restful sleep, although there are minor remarks about the need for bedding updates.
Overall, Novus Plaza Hodelpa is recognized as an excellent choice for travelers seeking a convenient and comfortable stay in Santo Domingo, with many guests expressing their intention to return. Its combination of location, cleanliness, and dedicated service positions it as a strong contender in its market, consistently delivering value to its guests.
3-Star Hotel
Located in Santo Domingo, this hotel offers a comfortable stay with convenient access to the city's attractions. Its central location and modern amenities make it ideal for both business and leisure travelers.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
Guest Reviews
Situated in the heart of Santo Domingo's historic Colonial Zone, Novus Plaza Hodelpa stands out for its unbeatable location. Guests repeatedly highlight its prime position, nestled within the vibrant and charming streets of this UNESCO World Heritage site. From this central location, visitors can easily walk to many attractions, including historical sites, bustling shopping streets, and a plethora of inviting restaurants and bars. The hotel is not only conveniently placed for exploring, but it also provides a peaceful retreat, being centrally located yet remarkably quiet. Additionally, guests commend the cleanliness and modernity of the hotel facilities, along with the attentive and friendly staff, fluent in English and always ready to assist. Whether you're looking to delve into the city's rich past or enjoy its lively present, Novus Plaza Hodelpa offers a superb base for a memorable stay in Santo Domingo.
Novus Plaza Hodelpa offers a generally well-received breakfast experience to its guests. Many reviews highlight the breakfast as being very good, with a wide array of choices ranging from fruits, yogurt, and eggs to a selection of sweet, savory, hot, and cold options. The buffet style is appreciated for its freshness and variety. Guests also mention the breakfast as being hearty and excellent, with some praising the inclusion of breakfast in the price of their stay. The attentive service and cleanliness add to the positive morning experience.
However, a few reviews suggest room for improvement, particularly in maintaining hot coffee and milk availability and ensuring speedy service. Despite some criticisms, like not having breakfast included in the accommodation package and occasional issues with replenishment, the general consensus is that the breakfast is a highlight of the stay at Novus Plaza Hodelpa. Overall, it is a satisfying start to the day, complemented by the hotel's strategic location and attentive staff.
Novus Plaza Hodelpa offers a mixed experience when it comes to its rooms. Many guests have noted that the rooms are smaller than expected, sometimes presenting a lack of space that might not suit everyone's preference. Despite the compact size, the rooms are generally described as comfortable, with beds that provide a good night's sleep. Cleanliness is a consistent highlight, with numerous guests praising the immaculate state of their rooms. The hotel maintains a modern aesthetic, and some rooms provide charming views of the Colonial city. However, issues such as a lingering damp smell and outdated furniture have been pointed out. Soundproofing varies, with some rooms being notably quiet while others suffer from considerable noise disturbances. While amenities are basic—lacking features such as minibars or bedside lamps—the shower facilities are often described as refreshing. Overall, Novus Plaza Hodelpa delivers a comfortable stay, albeit in tighter quarters than one might anticipate.
Novus Plaza Hodelpa receives largely positive feedback regarding the comfort of its beds. Many guests found the beds to be super comfortable, with a good mattress and pillows that add to the overall comfort. For those who prioritize a restful night’s sleep, the hotel appears to deliver well on this front. However, some guests have noted the beds might be on the smaller side for couples, suggesting larger options could enhance the experience for those traveling as pairs. Additionally, while several reviews praise the comfort of the pillows, there are mixed opinions about them, with some guests finding them very uncomfortable. Although most guests seem satisfied with the bedding overall, there are mentions of needing updates, as some noted the beds, pillows, and sheets appear old and sometimes smell unpleasant. Nonetheless, these remarks seem to be in the minority compared to the generally favorable views on bed comfort.
Novus Plaza Hodelpa, situated within the charming colonial zone, stands out for its commendable cleanliness and excellent service. The hotel consistently receives praise for maintaining clean and comfortable rooms, which many guests find nicely decorated and equipped with standard necessities. The staff is frequently highlighted for their kindness and helpfulness, ensuring that the hotel environment is well-kept and pleasant throughout. Guests frequently note that their rooms are cleaned daily, adding to the overall positive experience.
Despite some minor issues regarding room size and occasional maintenance concerns, the hotel offers excellent value for money and meets the essential needs of its visitors. Guests appreciate the convenient location and enjoyable amenities, including a standout restaurant where the breakfast buffet draws special mention. Overall, Novus Plaza Hodelpa offers a clean and pleasant stay, further enhanced by the attentive service of its team.
The reviews for Novus Plaza Hodelpa consistently highlight the warm and welcoming nature of the hotel's staff. Visitors frequently describe the team as friendly, helpful, and attentive, creating a positive atmosphere that significantly enhances the guest experience. The professionalism and courteous demeanor of the staff, particularly at reception, receive special praise, with many guests noting the efficient and personable service they encountered throughout their stay. Bilingual abilities are recognized as an added advantage, allowing the team to cater to a diverse range of travelers.
Several standout individuals, such as Ms. Kiara and others like Mario, Clara, Virgilio, and Alexandra, are appreciated for their efforts in making guests' stays enjoyable and accommodating. The check-in process is often commended for being smooth and hassle-free, while the reception staff are noted for their excellent service and ability to resolve issues quickly and happily.
While there are minor critiques regarding restaurant service and occasional lapses in hospitality, the overall sentiment is that the staff's dedication and customer service are key strengths of the hotel. Their consistent focus on helping guests and attending to their needs leaves a lasting impression, encouraging recommendations and return visits. The hotel is ideally located on El Conde Street, adding convenience to the list of positives cited by travelers.
At Novus Plaza Hodelpa, guests can generally expect a positive experience with the hotel's WiFi. Many reviewers highlight that the WiFi is fast, reliable, and dependable throughout the hotel's installations, ensuring a consistently good connection whether you're working or streaming. The internet is noted to be always working, providing a hassle-free online experience. While there are some mentions of weaker signals in certain areas, particularly in the rooms, the overall availability of WiFi is seen as a beneficial amenity for guests seeking connectivity during their stay.
Novus Plaza Hodelpa is a well-situated hotel located in the heart of the colonial zone, making it a convenient choice for travelers looking to explore the area. Guests frequently mention its excellent location, with everything right outside the door, contributing to its appeal. The hotel is described as a good find, with several guests expressing their intention to stay there again. While opinions on service and overall experience vary, many reviews highlight satisfaction with the hotel as a good buy. Despite some mixed reviews on the service and ambiance, there is an appreciation for its offerings, landing comfortably around a 3.5 to 4 out of 5 rating in guests' assessments.
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Location
Breakfast
However, a few reviews suggest room for improvement, particularly in maintaining hot coffee and milk availability and ensuring speedy service. Despite some criticisms, like not having breakfast included in the accommodation package and occasional issues with replenishment, the general consensus is that the breakfast is a highlight of the stay at Novus Plaza Hodelpa. Overall, it is a satisfying start to the day, complemented by the hotel's strategic location and attentive staff.
Rooms
Beds
Cleanliness
Despite some minor issues regarding room size and occasional maintenance concerns, the hotel offers excellent value for money and meets the essential needs of its visitors. Guests appreciate the convenient location and enjoyable amenities, including a standout restaurant where the breakfast buffet draws special mention. Overall, Novus Plaza Hodelpa offers a clean and pleasant stay, further enhanced by the attentive service of its team.
Staff
Several standout individuals, such as Ms. Kiara and others like Mario, Clara, Virgilio, and Alexandra, are appreciated for their efforts in making guests' stays enjoyable and accommodating. The check-in process is often commended for being smooth and hassle-free, while the reception staff are noted for their excellent service and ability to resolve issues quickly and happily.
While there are minor critiques regarding restaurant service and occasional lapses in hospitality, the overall sentiment is that the staff's dedication and customer service are key strengths of the hotel. Their consistent focus on helping guests and attending to their needs leaves a lasting impression, encouraging recommendations and return visits. The hotel is ideally located on El Conde Street, adding convenience to the list of positives cited by travelers.
Wi-Fi
3 Star
No, Novus Plaza Hodelpa doesn't have any pool.
No, a spa isn't available at Novus Plaza Hodelpa.
No, Novus Plaza Hodelpa doesn't allow dogs.
No, parking facilities aren't available at Novus Plaza Hodelpa.
Yes, Novus Plaza Hodelpa has a gym.
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