RIG Casa Conde
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Summary of reviewsRIG Casa Conde is a three-star hotel strategically located in the heart of Santo Domingo on the bustling pedestrian street of Calle El Conde. This prime location allows guests easy access to the historic Colonial Zone with its museums, monuments and popular tourist sites. The hotel's proximity to a variety of shops, restaurants and bars, combined with excellent transportation options, provides a vibrant and festive base for exploring the city.
The breakfast at RIG Casa Conde receives favorable mentions for its delicious and varied offerings, including fresh fruits, various breakfast items and flavorful coffee, often appreciated for its inclusion in the stay. While some guests have noted repetitive options and occasional issues with food temperature and quality, the overall breakfast experience is considered satisfactory and enjoyable.
While lunch and dinner are not available at the hotel, guests appreciate the cozy and authentic colonial atmosphere of the breakfast area. Although small, it provides a charming start to the day. Guests are encouraged to explore the nearby local culinary scene for other meals, enjoying the many good restaurants and bars in Santo Domingo.
The hotel's rooms garner mixed reviews. Positive aspects include cleanliness, comfortable beds and pillows and well-equipped accommodations. Features such as balconies and minibars add to the appeal. However, some guests find the rooms smaller than expected with narrow bathrooms and occasional maintenance issues like outdated furnishings and poor ventilation. Despite these drawbacks, the cleanliness of the hotel is frequently praised with many guests describing the rooms and common areas as well-maintained and hygienic.
A standout feature of RIG Casa Conde is its staff, consistently highlighted for their friendliness, professionalism and exceptional service. Guests frequently commend the reception team and breakfast staff for their attentive and warm demeanor, contributing to a positive overall experience.
The free Wi-Fi at RIG Casa Conde receives mixed reviews with some guests reporting strong and stable connections while others encounter weak and unreliable signals, particularly in certain rooms. This suggests that Wi-Fi quality may vary depending on the location within the hotel.
RIG Casa Conde is also a good choice for families, providing a safe and kid-friendly environment with family suites and a welcoming atmosphere. The hotel's central location makes it convenient for exploring family-friendly attractions in the area.
The comfort of the beds at RIG Casa Conde receives mainly positive feedback with many guests praising the clean and soft linens and comfortable mattresses. However, some note that improvements could be made to the condition and size of the beds and linens.
As a three-star establishment, RIG Casa Conde offers a blend of value and comfort, meeting the expectations of budget-conscious travelers. The hotel delivers good value for money with straightforward and functional amenities and a friendly and efficient service that aligns with its rating.
For business travelers, RIG Casa Conde provides several amenities geared towards work-related needs, including a business center, conference rooms and well-equipped business suites. The quiet location and professional staff make it a suitable choice for work trips.
Overall, RIG Casa Conde presents a reliable option that balances accessibility, service quality and value, making it a practical choice for a range of travelers visiting Santo Domingo.
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The breakfast at RIG Casa Conde receives favorable mentions for its delicious and varied offerings, including fresh fruits, various breakfast items and flavorful coffee, often appreciated for its inclusion in the stay. While some guests have noted repetitive options and occasional issues with food temperature and quality, the overall breakfast experience is considered satisfactory and enjoyable.
While lunch and dinner are not available at the hotel, guests appreciate the cozy and authentic colonial atmosphere of the breakfast area. Although small, it provides a charming start to the day. Guests are encouraged to explore the nearby local culinary scene for other meals, enjoying the many good restaurants and bars in Santo Domingo.
The hotel's rooms garner mixed reviews. Positive aspects include cleanliness, comfortable beds and pillows and well-equipped accommodations. Features such as balconies and minibars add to the appeal. However, some guests find the rooms smaller than expected with narrow bathrooms and occasional maintenance issues like outdated furnishings and poor ventilation. Despite these drawbacks, the cleanliness of the hotel is frequently praised with many guests describing the rooms and common areas as well-maintained and hygienic.
A standout feature of RIG Casa Conde is its staff, consistently highlighted for their friendliness, professionalism and exceptional service. Guests frequently commend the reception team and breakfast staff for their attentive and warm demeanor, contributing to a positive overall experience.
The free Wi-Fi at RIG Casa Conde receives mixed reviews with some guests reporting strong and stable connections while others encounter weak and unreliable signals, particularly in certain rooms. This suggests that Wi-Fi quality may vary depending on the location within the hotel.
RIG Casa Conde is also a good choice for families, providing a safe and kid-friendly environment with family suites and a welcoming atmosphere. The hotel's central location makes it convenient for exploring family-friendly attractions in the area.
The comfort of the beds at RIG Casa Conde receives mainly positive feedback with many guests praising the clean and soft linens and comfortable mattresses. However, some note that improvements could be made to the condition and size of the beds and linens.
As a three-star establishment, RIG Casa Conde offers a blend of value and comfort, meeting the expectations of budget-conscious travelers. The hotel delivers good value for money with straightforward and functional amenities and a friendly and efficient service that aligns with its rating.
For business travelers, RIG Casa Conde provides several amenities geared towards work-related needs, including a business center, conference rooms and well-equipped business suites. The quiet location and professional staff make it a suitable choice for work trips.
Overall, RIG Casa Conde presents a reliable option that balances accessibility, service quality and value, making it a practical choice for a range of travelers visiting Santo Domingo.
Hotel Taking Steps Towards Sustainability
This eco-residence uses non-toxic cleaning agents and has a comprehensive recycling program. It focuses on the conservation of marine and land habitats, provides organic linens and locally made eco-friendly toiletries, and maintains a zero plastic policy.
Small Hotel
Located on Calle El Conde, this hotel provides a cozy and intimate atmosphere. Its central location offers easy access to the historic attractions and cultural experiences of Santo Domingo.
Family Friendly Hotel
Business Hotel
Hotel with Tennis Courts
3-Star Hotel
Guest Reviews
Situated in the heart of Santo Domingo, RIG Casa Conde offers an enviable location right on the bustling pedestrian street of Calle El Conde. This prime spot ensures guests are just steps away from the historic Colonial Zone, allowing easy access to museums, monuments and popular tourist sites. With a plethora of shops, restaurants and bars within walking distance, the area is vibrant and festive, providing an excellent base to explore the city by foot. The hotel’s central positioning makes it convenient for quick tours of the city's main attractions and its proximity to transportation options adds to the ease of getting around. Whether it’s for a short trip or an extended stay, the location of RIG Casa Conde offers both accessibility and safety, truly placing guests in the middle of Santo Domingo’s cultural and historical epicenter.
Reviews of the breakfast experience at RIG Casa Conde reveal a mixed bag of impressions with a notable tilt towards the positive. Many guests appreciated the delicious and varied offerings, describing the buffet as sufficient, well-stocked and tasty. High marks were given for the inclusion of fresh fruits, various breakfast items and flavorful coffee, highlighting the attentive and friendly service provided by the staff.
However, some reviews pointed out a lack of variety and repetitive options, emphasizing that although the breakfast was generally good, it could benefit from more diversity. The breakfast was often described as simple and basic, yet for many, it was satisfactory and adequate to start the day.
A few guests expressed concerns about cold food and the limited selection with some feeling the breakfast was not up to European standards or of low quality for the hotel’s price range. Disorganization was noted sporadically, alongside occasional negative experiences with cold or old fruits and issues with the coffee.
Despite these criticisms, many guests found the breakfast to be an enjoyable part of their stay, often highlighting it as a positive feature of their visit to Santo Domingo. The breakfast's inclusion in the stay was frequently appreciated and the overall balance between price and offering seemed to meet the expectations of the majority.
At RIG Casa Conde, guests will experience a mix of culinary options despite some limitations. Although lunch and dinner are not available at the hotel, the breakfast is frequently praised, being described as delicious, very tasty and a welcoming start to the day. The quality of the food in general earns commendation for offering good value for money, fitting well within a budget-friendly travel plan.
Elegance and authenticity shine through its restored colonial house setting. The restaurant, described as wonderful, provides a cozy yet charming atmosphere for breakfast. However, the breakfast area is noted to be small and there are some concerns over repeated and reused options.
Beyond the confines of the hotel, guests are encouraged to explore the surrounding Santo Domingo area, which boasts an array of good restaurants, bars and tourist places. For those seeking midday or evening meals, the local recommendations prove to be a delightful culinary adventure.
Sanitary conditions respectfully fall short in some guests' experiences, particularly in the downstairs dining room where mask usage regulations are not strictly enforced.
Overall, RIG Casa Conde offers a commendable breakfast experience coupled with a strategic location that opens up myriad dining possibilities in the vibrant locale of Santo Domingo.
The rooms at RIG Casa Conde receive mixed reviews from guests. On the positive side, many guests find the rooms to be clean with comfortable beds and pillows and some rooms even being described as spacious. The rooms are often noted to be well-equipped, ensuring a comfortable stay. Guests appreciate the convenient location within the colonial zone, making it easy to explore the surrounding area. Some rooms come with pleasant features like balconies, fans and a minibar, adding to the guest experience.
However, several areas of the rooms fall short of expectations. A common complaint is the small size of the rooms with many guests emphasizing that the rooms are smaller than what is depicted in photos. The bathrooms, in particular, are frequently described as very narrow and cramped, lacking adequate space. Additionally, many rooms lack windows, ventilation and in some cases, air conditioning, which can make the rooms feel stuffy and uncomfortable.
Maintenance issues also seem prevalent with numerous reports of outdated and dilapidated furnishings, peeling paint and old, malfunctioning amenities such as TVs, fridges and air conditioning units. Guests also highlight poor soundproofing, which can lead to a noisy stay and a noticeable presence of cockroaches and other cleanliness issues in some rooms.
In summary, while the hotel rooms at RIG Casa Conde have their charms with aspects of comfort and cleanliness, they need significant improvements in space, maintenance and amenities to meet guest expectations fully.
RIG Casa Conde has received mixed feedback regarding the comfort of its beds, but the majority of comments highlight a positive sleeping experience. Guests frequently compliment the clean and soft bed linens and many describe the beds as comfortable and conducive to a good night's sleep. The mattresses are often cited as comfortable as well, contributing to an overall pleasant stay.
However, there are some areas where improvements could be made. Some visitors have reported uncomfortable beds or beds missing maintenance and a few have pointed out that the beds are old and accompanied by sheets in poor condition. There have also been mentions of beds being too small for two adults and guests noticing that the beds are sometimes noisily. Additionally, pillows have been described as too thin, detracting from the overall comfort for some.
In summary, while RIG Casa Conde generally provides a comfortable bedding experience highlighted by good mattresses and quality linens, attention to the condition and size of the beds and linens could further enhance guest satisfaction.
RIG Casa Conde seems to elicit polarized opinions about its cleanliness, yet it largely maintains a positive reputation in this regard. Guests frequently describe the hotel as "very clean," noting that the environment is overall well-maintained and hygienic. Many find the rooms to be immaculate with daily cleaning ensuring a refreshed atmosphere, clean towels and well-made beds. Cleanliness of bathrooms is often highlighted with several reviews specifically mentioning clean and comfortable rooms, clean blankets and sheets.
On the downside, there are sporadic complaints about inadequate cleaning with some guests reporting dirty rooms, unwashed linens and insufficient attention to bathroom hygiene. Some mentioned issues like peeling paint, old furniture and a general need for updates which detracts from the cleanliness perception. Rare incidences of unclean bathrooms and missed cleaning days were also pointed out.
Despite these varied experiences, the hotel staff receives commendations for their effort in maintaining cleanliness and providing a peaceful, welcoming atmosphere. The common areas and the kitchen are also noted to be clean, contributing to the guests' overall comfort. The excellent location of RIG Casa Conde further enhances its appeal for travelers, along with favorable mentions of its breakfast offerings.
Guests at RIG Casa Conde consistently highlight the hotel's staff as a standout feature. The reception team frequently receives high praise for their friendliness and professionalism with several guests mentioning the exceptional service provided by individuals such as Jose, Scarlet, Heidy, Antony and Onilda. The staff's attentiveness and willingness to assist are commonly noted, contributing to a positive overall experience for visitors.
Reviewers often describe the staff as kind, helpful and accommodating, indicating a high level of customer care. The breakfast staff also earn accolades for their service, adding to the pleasant start of the day for many guests. Multilingual abilities of the staff are appreciated, making communication smoother for international visitors.
While most feedback is overwhelmingly positive, a few reviews mention less favorable encounters, such as instances of unfriendly or inattentive behavior and occasional lapses in service. However, these seem to be exceptions rather than the norm.
Overall, the majority of guests commend the staff at RIG Casa Conde for their friendly demeanor, excellent service and the warm welcome extended to visitors, enhancing the hotel's reputation for outstanding customer care.
Guests at RIG Casa Conde have shared mixed experiences regarding the hotel's Wi-Fi. While some visitors have reported excellent, strong and stable internet connections, many others have encountered significant issues. Specific rooms, such as room 213, seem to consistently lack Wi-Fi reception and the internet often does not reach balcony rooms effectively. Several reviews mention that the Wi-Fi signal is weak, slow, unreliable or completely non-functional in various parts of the property. Instances of limited internet access and the need for multiple fixes have also been highlighted. Despite these issues, there are positive mentions of good Wi-Fi in certain areas, suggesting that the experience may vary depending on the location within the hotel.
RIG Casa Conde offers a comfortable and accommodating environment for families, making it a great choice for a family stay. The hotel provides family-oriented activities and a safe, kids-friendly atmosphere, ensuring that both parents and children feel secure and entertained. Family rooms are available, offering good beds and adequate space and the staff is notably welcoming, attentive and helpful with family needs.
Guests appreciated the hotel's close proximity to attractions suitable for families, as well as the family-friendly breakfast offerings. The overall cleanliness and organization of the hotel were also highlighted positively. Although there were some minor inconveniences such as the absence of a coffee pot or microwave in some rooms, the value for money, pleasant ambiance and accommodating nature of the hotel make it a solid option for small families looking for a peaceful and family-centric stay.
RIG Casa Conde, a three-star hotel, offers a compelling blend of value and comfort, making it a suitable choice for budget-conscious travelers. While the rooms are small and basic, they are clean and comfortable, aligning well with the hotel's affordable pricing. The facilities and amenities are straightforward and functional, reflecting the hotel's tier and budget-focus.
Guests have highlighted the excellent value for money, simple yet satisfactory installations and the correct and adequate nature of the overall services. The staff provides a friendly and efficient service that matches the three-star rating, contributing to an overall pleasant experience for a short business trip or an economical vacation. Despite its unpretentious nature, RIG Casa Conde meets and sometimes exceeds expectations for a three-star establishment.
The breakfast, though basic, is considered fitting for the hotel's rating and the location adds a significant value proposition. Ideal for couples looking for a simple getaway or anyone on a budget, this hotel is praised for its cleanliness and service quality. In summary, RIG Casa Conde is a no-frills, economically priced hotel that delivers good value for money, making it a reliable option for practical travelers.
RIG Casa Conde stands out as a suitable choice for business travelers, offering a good quality stay with several amenities designed to cater to work-related needs. The hotel features a business center and conference rooms, making it ideal for business meetings and presentations. Located near corporate offices, it is set in a quiet area conducive to work, where guests can enjoy the serenity necessary for productivity.
The staff at RIG Casa Conde is noted for their professionalism and politeness, enhancing the overall experience. Business suites and premium rooms are well-equipped with high desks, reliable Wi-Fi and air conditioning, providing a comfortable workspace. Office supplies are offered freely, ensuring that travelers have everything they need at their fingertips.
Moreover, family suites are also available with good workspaces, suitable for those combining family visits with business. The hotel provides a range of rooms designed specifically for business travelers, making it a solid choice for those on short business trips or extended stays. Overall, RIG Casa Conde delivers a quiet, business-ready environment with essential amenities for a productive trip.
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Location
Breakfast
However, some reviews pointed out a lack of variety and repetitive options, emphasizing that although the breakfast was generally good, it could benefit from more diversity. The breakfast was often described as simple and basic, yet for many, it was satisfactory and adequate to start the day.
A few guests expressed concerns about cold food and the limited selection with some feeling the breakfast was not up to European standards or of low quality for the hotel’s price range. Disorganization was noted sporadically, alongside occasional negative experiences with cold or old fruits and issues with the coffee.
Despite these criticisms, many guests found the breakfast to be an enjoyable part of their stay, often highlighting it as a positive feature of their visit to Santo Domingo. The breakfast's inclusion in the stay was frequently appreciated and the overall balance between price and offering seemed to meet the expectations of the majority.
Dinner
Elegance and authenticity shine through its restored colonial house setting. The restaurant, described as wonderful, provides a cozy yet charming atmosphere for breakfast. However, the breakfast area is noted to be small and there are some concerns over repeated and reused options.
Beyond the confines of the hotel, guests are encouraged to explore the surrounding Santo Domingo area, which boasts an array of good restaurants, bars and tourist places. For those seeking midday or evening meals, the local recommendations prove to be a delightful culinary adventure.
Sanitary conditions respectfully fall short in some guests' experiences, particularly in the downstairs dining room where mask usage regulations are not strictly enforced.
Overall, RIG Casa Conde offers a commendable breakfast experience coupled with a strategic location that opens up myriad dining possibilities in the vibrant locale of Santo Domingo.
Rooms
However, several areas of the rooms fall short of expectations. A common complaint is the small size of the rooms with many guests emphasizing that the rooms are smaller than what is depicted in photos. The bathrooms, in particular, are frequently described as very narrow and cramped, lacking adequate space. Additionally, many rooms lack windows, ventilation and in some cases, air conditioning, which can make the rooms feel stuffy and uncomfortable.
Maintenance issues also seem prevalent with numerous reports of outdated and dilapidated furnishings, peeling paint and old, malfunctioning amenities such as TVs, fridges and air conditioning units. Guests also highlight poor soundproofing, which can lead to a noisy stay and a noticeable presence of cockroaches and other cleanliness issues in some rooms.
In summary, while the hotel rooms at RIG Casa Conde have their charms with aspects of comfort and cleanliness, they need significant improvements in space, maintenance and amenities to meet guest expectations fully.
Beds
However, there are some areas where improvements could be made. Some visitors have reported uncomfortable beds or beds missing maintenance and a few have pointed out that the beds are old and accompanied by sheets in poor condition. There have also been mentions of beds being too small for two adults and guests noticing that the beds are sometimes noisily. Additionally, pillows have been described as too thin, detracting from the overall comfort for some.
In summary, while RIG Casa Conde generally provides a comfortable bedding experience highlighted by good mattresses and quality linens, attention to the condition and size of the beds and linens could further enhance guest satisfaction.
Cleanliness
On the downside, there are sporadic complaints about inadequate cleaning with some guests reporting dirty rooms, unwashed linens and insufficient attention to bathroom hygiene. Some mentioned issues like peeling paint, old furniture and a general need for updates which detracts from the cleanliness perception. Rare incidences of unclean bathrooms and missed cleaning days were also pointed out.
Despite these varied experiences, the hotel staff receives commendations for their effort in maintaining cleanliness and providing a peaceful, welcoming atmosphere. The common areas and the kitchen are also noted to be clean, contributing to the guests' overall comfort. The excellent location of RIG Casa Conde further enhances its appeal for travelers, along with favorable mentions of its breakfast offerings.
Staff
Reviewers often describe the staff as kind, helpful and accommodating, indicating a high level of customer care. The breakfast staff also earn accolades for their service, adding to the pleasant start of the day for many guests. Multilingual abilities of the staff are appreciated, making communication smoother for international visitors.
While most feedback is overwhelmingly positive, a few reviews mention less favorable encounters, such as instances of unfriendly or inattentive behavior and occasional lapses in service. However, these seem to be exceptions rather than the norm.
Overall, the majority of guests commend the staff at RIG Casa Conde for their friendly demeanor, excellent service and the warm welcome extended to visitors, enhancing the hotel's reputation for outstanding customer care.
Wi-Fi
Family
Guests appreciated the hotel's close proximity to attractions suitable for families, as well as the family-friendly breakfast offerings. The overall cleanliness and organization of the hotel were also highlighted positively. Although there were some minor inconveniences such as the absence of a coffee pot or microwave in some rooms, the value for money, pleasant ambiance and accommodating nature of the hotel make it a solid option for small families looking for a peaceful and family-centric stay.
3 Star
Guests have highlighted the excellent value for money, simple yet satisfactory installations and the correct and adequate nature of the overall services. The staff provides a friendly and efficient service that matches the three-star rating, contributing to an overall pleasant experience for a short business trip or an economical vacation. Despite its unpretentious nature, RIG Casa Conde meets and sometimes exceeds expectations for a three-star establishment.
The breakfast, though basic, is considered fitting for the hotel's rating and the location adds a significant value proposition. Ideal for couples looking for a simple getaway or anyone on a budget, this hotel is praised for its cleanliness and service quality. In summary, RIG Casa Conde is a no-frills, economically priced hotel that delivers good value for money, making it a reliable option for practical travelers.
Business
The staff at RIG Casa Conde is noted for their professionalism and politeness, enhancing the overall experience. Business suites and premium rooms are well-equipped with high desks, reliable Wi-Fi and air conditioning, providing a comfortable workspace. Office supplies are offered freely, ensuring that travelers have everything they need at their fingertips.
Moreover, family suites are also available with good workspaces, suitable for those combining family visits with business. The hotel provides a range of rooms designed specifically for business travelers, making it a solid choice for those on short business trips or extended stays. Overall, RIG Casa Conde delivers a quiet, business-ready environment with essential amenities for a productive trip.
No, RIG Casa Conde doesn't have any pool.
No, a spa isn't available at RIG Casa Conde.
No, RIG Casa Conde doesn't allow dogs.
No, parking facilities aren't available at RIG Casa Conde.
No, RIG Casa Conde doesn't have a gym.
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