Atlântico Golden Apart Hotel
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Summary of reviewsOverall, Atlântico Golden Apart Hotel enjoys a strong reputation, particularly due to its prime location in the heart of the Gonzaga neighborhood, providing easy access to Gonzaga Beach, shops, malls and a variety of dining options. Despite being in a bustling area, guests appreciate the peaceful surroundings which offer a quiet retreat.
The breakfast receives high praise for its variety and quality with fresh items like fruits, eggs, cakes and beverages. Although some guests noted minor repetitive options, the overall dining experience is positively impacted by the attentive staff.
Dinner experiences at the hotel are highlighted by the quality of the food and the courteous service, even though full meal services are not available. The rooms, while praised for their cleanliness and comfort, are often noted as small and can feel cramped. Maintenance issues such as poor ventilation and occasional mold detract from the otherwise comfortable accommodations.
The hotel's emphasis on cleanliness extends across the entire property with diligent cleaning staff maintaining high standards, despite occasional lapses in specific areas. Staff members across all roles are highly commended for their politeness, attentiveness and efficiency, contributing significantly to positive guest experiences.
Wi-Fi service at the hotel is inconsistent with some guests enjoying strong, reliable connections while others report frequent disconnections and slow speeds. The gym is well-equipped but could benefit from better maintenance and extended operating hours.
The rooftop swimming pool provides a nice escape with good maintenance, though cleanliness and maintenance concerns are noted at times. Its size is debated, but it remains a valued feature. Proximity to the beach is a major advantage, though hotel-specific beach services are lacking.
Parking services are convenient with valet options but come with additional costs and some guests find the spaces tight and difficult to navigate. The surrounding nightlife is ideal for those enjoying vibrant evenings, though it can lead to noise disturbances, affecting those seeking a quieter stay.
Beds received mixed reviews; some guests found them very comfortable while others experienced discomfort due to soft, aging mattresses. Despite these drawbacks, the overall comfort and strategic location make Atlântico Golden Apart Hotel an attractive choice for both leisure and business travelers.
Categories
The breakfast receives high praise for its variety and quality with fresh items like fruits, eggs, cakes and beverages. Although some guests noted minor repetitive options, the overall dining experience is positively impacted by the attentive staff.
Dinner experiences at the hotel are highlighted by the quality of the food and the courteous service, even though full meal services are not available. The rooms, while praised for their cleanliness and comfort, are often noted as small and can feel cramped. Maintenance issues such as poor ventilation and occasional mold detract from the otherwise comfortable accommodations.
The hotel's emphasis on cleanliness extends across the entire property with diligent cleaning staff maintaining high standards, despite occasional lapses in specific areas. Staff members across all roles are highly commended for their politeness, attentiveness and efficiency, contributing significantly to positive guest experiences.
Wi-Fi service at the hotel is inconsistent with some guests enjoying strong, reliable connections while others report frequent disconnections and slow speeds. The gym is well-equipped but could benefit from better maintenance and extended operating hours.
The rooftop swimming pool provides a nice escape with good maintenance, though cleanliness and maintenance concerns are noted at times. Its size is debated, but it remains a valued feature. Proximity to the beach is a major advantage, though hotel-specific beach services are lacking.
Parking services are convenient with valet options but come with additional costs and some guests find the spaces tight and difficult to navigate. The surrounding nightlife is ideal for those enjoying vibrant evenings, though it can lead to noise disturbances, affecting those seeking a quieter stay.
Beds received mixed reviews; some guests found them very comfortable while others experienced discomfort due to soft, aging mattresses. Despite these drawbacks, the overall comfort and strategic location make Atlântico Golden Apart Hotel an attractive choice for both leisure and business travelers.
Hotel with Swimming Pool
The Atlântico Golden Apart Hotel features a rooftop pool.
Outdoor Pool
Hotel with Parking
This aparthotel provides parking facilities for its guests, adding to the convenience of staying at the property with a car.
Hotel with Gym
This hotel features fitness amenities.
4-Star Hotel
This apart-hotel is located very close to Gonzaga Beach and Miramar Shopping. It provides accommodations with air conditioning. The staff is super-friendly and helpful.
Hotel with Outdoor Pool
This apart-hotel features a rooftop pool with sun loungers, providing a great space to relax and enjoy the sun. It is conveniently located near the beach and shopping areas.
Hotel near The Beach
Hotel near Nightlife Spots
Guest Reviews
Located in the heart of the Gonzaga neighborhood, the Atlântico Golden Apart Hotel offers an exceptional experience with most guest reviews highlighting its prime location. The hotel is just a block or two away from Gonzaga Beach, ensuring easy access for those looking to enjoy the seaside. It is in close proximity to a variety of shops, malls and well-regarded restaurants, making it convenient for guests to explore the local cuisine and indulge in retail therapy.
Many reviewers appreciated the peaceful surroundings despite the bustling area, which allows for a quiet retreat while still being close to the action. Guests also commented on the cleanliness and comfort of the accommodations, alongside the helpful and courteous staff. The location is also praised for its pedestrian-friendly streets, enabling visitors to explore the city on foot without needing a car.
Additionally, the hotel offers easy access to essential services like pharmacies and supermarkets, adding to the convenience factor. With varied breakfast choices and effective customer service, it provides a strong cost-benefit ratio. Overall, the Atlântico Golden Apart Hotel's superior location and high-quality amenities make it an ideal choice for a stay in Santos.
'Atlântico Golden Apart Hotel' receives consistent praise for its breakfast, frequently described as wonderful, very good and delicious. Guests appreciated the variety and quality of food options available, singling out the fresh fruits, scrambled eggs, bread, cakes and cold cuts. The breakfast is noted for being well-organized and replenished promptly, ensuring that items are fresh and abundant. Many reviews highlight the excellent service from the staff during breakfast, contributing to a positive dining experience.
The breakfast area’s cleanliness and variety contribute to the high satisfaction rates with some guests mentioning the availability of natural orange juice and other beverages as standout features. Despite these glowing remarks, there are a few criticisms. Some guests felt the breakfast lacked variety over time with complaints about repetitive bread and cake options. A minority found it basic or thought it could be improved with more hot dishes and vegetables.
Overall, while there's room for minor improvements, the breakfast at 'Atlântico Golden Apart Hotel' is a definite highlight for many visitors, enhanced by the attentive staff and the hotel's excellent location.
The Atlântico Golden Apart Hotel has garnered praise particularly for its restaurant, which is frequently mentioned by guests. Visitors highlight the quality of the food, pointing to delightful dining experiences during their stay. The courteous service from all employees is another standout feature, ensuring that guests feel well-taken care of. Comfortable accommodations complement the pleasant dining experiences, creating an overall positive atmosphere. However, it is worth noting that the hotel does not provide lunch and dinner services, which might be a consideration for some travelers. Despite this, the available offerings and the attentive service contribute to favorable impressions.
Guests at the Atlântico Golden Apart Hotel have mixed opinions about the rooms provided. Many highlight the exceptional cleanliness and comfort of the rooms, stating that they are well-organized, tidy and equipped with new items. The rooms are noted to be cozy and sufficient with comfortable beds and good air conditioning.
However, a significant number of reviews point out that the rooms are small and can feel cramped, often with limited space for luggage and personal belongings. Some rooms are also described as dark and poorly ventilated with recurrent issues of musty smells and mold on the walls or ceilings. Maintenance problems are mentioned, such as leaking bathrooms, weak lighting, noise issues and old, noisy room conditions.
The location is appreciated by guests, being close to the beach and local shops. Despite the size constraints, many found the accommodations satisfactory for short stays, especially for single travelers or those on business trips. Overall, while the comfort and cleanliness are praised, the size and maintenance of the rooms are areas needing improvement.
Guest reviews of the beds at Atlântico Golden Apart Hotel reveal a mixed bag of opinions, reflecting a blend of large, cozy beds and issues with aging mattresses. On the positive side, many guests found the beds to be quite comfortable, describing them as large, cozy and clean with good pillows and blankets. Phrases like "very comfortable bed" and "excellent mattress and pillow" appear frequently, highlighting moments of restful comfort for guests.
However, there are notable concerns about the softness and wear of many mattresses. Numerous guests pointed out that the mattresses were very soft, to the point of sinking in or forming holes, leading to discomfort and back pain. Some also mentioned that the beds were either too small or not supportive enough due to old, deformed mattresses. The air conditioning unit position over some beds was another point of discomfort for light sleepers.
Overall, while some guests praised their bed experiences, calling out the quality and comfort, others clearly felt that updates and replacements of the mattresses are urgently needed to enhance the overall sleeping experience at the hotel.
The cleanliness of Atlântico Golden Apart Hotel receives frequent praise from guests with many highlighting the impeccability and meticulous attention to detail in maintaining the rooms and facilities. Visitors consistently describe the rooms as very clean, tidy and well-organized, contributing to an overall pleasant and comfortable environment. Positive remarks extend to the hotel's fresh and clean ambiance, supported by clean bed linens, fresh towels and spotless bathrooms.
Many reviews specifically praise the efficiency and friendliness of the cleaning staff, noting their diligent upkeep and attention to maintaining high cleanliness standards. The hotel's overall maintenance is also commended with guests mentioning the clean and well-decorated facilities.
However, some reviews indicate sporadic issues, such as occasional mold in certain rooms and bathrooms, along with lapses in cleaning around specific areas. Despite these few concerns, the general consensus leans heavily toward the hotel's excellent cleanliness and hygiene.
Overall, the commitment to cleanliness at Atlântico Golden Apart Hotel is a standout feature, ensuring a comfortable and hygienic stay for its guests.
The "Atlântico Golden Apart Hotel" enjoys overwhelmingly positive feedback regarding its staff. Guests commend the team for being exceptionally polite, attentive and helpful across various roles, from receptionists to housekeepers. The reception staff, often mentioned by name, receives high praise for their friendliness and efficiency, ensuring a smooth check-in and check-out process.
Breakfast service is another highlight with guests noting that the buffet is quickly replenished by attentive staff. The generally amiable and courteous demeanor of the employees permeates throughout the hotel, providing a warm environment that greatly enhances the stay experience.
While there are a few isolated remarks about ironic or noisy behavior from specific staff members, the overall consensus is that the team excels in providing professional and efficient service, marked by genuine kindness and attention to detail. The staff's exceptional customer care is a key element that contributes to the hotel's high ratings and positive guest experiences.
The Wi-Fi experience at Atlântico Golden Apart Hotel appears to be mixed based on various guest reviews. While some guests praise the hotel for its good and great WiFi with some describing the internet as working perfectly, others report significant issues. Complaints range from weak and intermittent signals to the Wi-Fi not working at all, especially in certain rooms like room 308 and some side rooms. Many guests found the internet drops frequently, is slow and cuts out often, making it unreliable. Despite instances where the WiFi worked flawlessly, the recurring theme is the need for improvement to provide a consistent and strong internet connection throughout the hotel.
The gym at Atlântico Golden Apart Hotel receives a mix of feedback from guests. Many reviews highlight that the gym is well-equipped, very well-equipped and even excellent, making it a good option for staying active during their visit. However, some guests note that while the gym has good facilities, it suffers from a lack of maintenance and requires an upgrade. Another common point raised is the gym’s operating hours with suggestions that it should open earlier in the morning, around 6 am and close later in the evening, possibly at 10 pm. Despite these concerns, the gym is described as clean and a valuable addition to the hotel's amenities.
Atlântico Golden Apart Hotel features a rooftop swimming pool that garners mixed reviews from guests. While many appreciate the relaxing and enjoyable pool area, citing it as clean and well-maintained, others have found it less than satisfactory at times. The positive feedback often highlights the pool as a nice, good-sized facility with great maintenance, allowing for a pleasant outdoor experience. Some guests even mentioned it would be better if the pool were heated, pointing out that a heated pool, when available, was quite appealing.
However, there are recurring concerns about the pool's cleanliness and maintenance. Several reviews pointed out instances where the pool was dirty with milky water and an unpleasant smell, suggesting that it wasn't always treated properly. This led some visitors to find the pool unusable and in need of renovation or better attention from the hotel staff. Additionally, the pool's size is a point of contention; while it is described as small, it generally doesn't interfere with guests' enjoyment.
Despite these varied opinions, the pool area remains a key feature of the hotel, providing a rooftop escape for guests seeking relaxation and a bit of leisure.
Atlântico Golden Apart Hotel boasts a prime location mere minutes from the beach, making it an ideal spot for beach lovers. Guests consistently highlight its proximity, often mentioning it's just a stone's throw away or a few meters from the sandy shores. The location is praised for being not only close to the beach but also near various conveniences, like shopping, restaurants and even tourist attractions. Additionally, several reviewers appreciate the nearby beach's amenities, including numerous kiosks that add to the coastal experience. Though there's no specific beach service provided by the hotel, the ease of access to the beach outweighs this minor drawback. With the added benefit of partial sea views and the surrounding area's clean environment, the hotel stands out as a well-situated and convenient choice for those eager to enjoy a beachside stay.
Parking at Atlântico Golden Apart Hotel has garnered mixed reviews from guests. On the positive side, the parking lot is conveniently located and features a valet service, which some guests found helpful and efficient. The parking service is described as good and the spaces are both available internally and externally. Some also noted the proximity of the parking to the beach, which adds to its convenience.
However, several guests pointed out that the parking comes with additional costs, which are not included in the room rate. This separate fee is often seen as high and some guests felt the charges were not clearly communicated. The parking spaces themselves received mixed feedback; while some described the lot as large, others found it tight and difficult to maneuver. Issues with full parking lots and small, inconvenient spaces were also mentioned, as well as incidents where valet service caused damage to cars without clear evidence of liability.
Overall, while the parking service at Atlântico Golden Apart Hotel offers convenience and good service, the additional charges and space limitations present notable drawbacks for some guests.
The area surrounding Atlântico Golden Apart Hotel offers an ideal spot for those who enjoy vibrant nightlife, given its proximity to numerous bars, restaurants and cafes. It's conveniently located for evening excursions on foot. However, the lively surroundings come with a downside: noise. Guests have reported disturbances from nearby bars, clubs and noisy neighbors, sometimes extending late into the night. Specific concerns include loud music from a neighboring nightclub and noises from people in the streets and hallways. This bustling environment is perfect for night owls but might be challenging for those seeking a quieter stay.
The Atlântico Golden Apart Hotel garners praise for its high standard and modern facilities, making it a very good option that aligns with contemporary expectations. It is appreciated for being luxurious and offering great value for its price, contributing to an excellent cost-benefit ratio for a four-star hotel. The hotel's location is a significant highlight with many travelers noting it as well-located and convenient. Comfort and top-tier service are recurring themes.
While generally well-regarded, some reviewers express that their expectations for a four-star hotel were not fully met, citing issues like a non-functional power generator and mold. However, for those seeking good value and modern amenities, the hotel remains a commendable choice. Overall, it delivers well on promises while occasionally falling short of the typical four-star experience some travelers expect.
The outdoor pool at Atlântico Golden Apart Hotel receives varied feedback from guests. Many highlight that the pool area, along with the terrace, is a pleasant feature. The pool itself is often described as very nice, providing a delightful spot for relaxation. However, some guests note certain drawbacks, such as the pool not being heated, which might affect its usability during cooler periods. There are mentions of the pool being small, indicating it might not accommodate a large number of guests comfortably. Additionally, comments about the pool area needing renovation suggest it may lack some modern amenities or have wear and tear. Instances where the pool was closed or other hotel amenities were unavailable due to power issues were noted but seem to be occasional rather than consistent problems.
Atlântico Golden Apart Hotel offers guests a generally positive stay with commendable service that many describe as above expectations. The hotel manages to deliver a luxurious feel that is appreciated by many visitors. However, several reviews indicate a discrepancy regarding the hotel's luxury status with some guests feeling that the experience does not align with typical four-star standards. The hotel's convenience and service level are akin to a smaller establishment, which some may find charming, though others believe the overall offering is not entirely worth the cost. While the hotel is good, the price point has been a point of contention for some guests.
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Location
Many reviewers appreciated the peaceful surroundings despite the bustling area, which allows for a quiet retreat while still being close to the action. Guests also commented on the cleanliness and comfort of the accommodations, alongside the helpful and courteous staff. The location is also praised for its pedestrian-friendly streets, enabling visitors to explore the city on foot without needing a car.
Additionally, the hotel offers easy access to essential services like pharmacies and supermarkets, adding to the convenience factor. With varied breakfast choices and effective customer service, it provides a strong cost-benefit ratio. Overall, the Atlântico Golden Apart Hotel's superior location and high-quality amenities make it an ideal choice for a stay in Santos.
Breakfast
The breakfast area’s cleanliness and variety contribute to the high satisfaction rates with some guests mentioning the availability of natural orange juice and other beverages as standout features. Despite these glowing remarks, there are a few criticisms. Some guests felt the breakfast lacked variety over time with complaints about repetitive bread and cake options. A minority found it basic or thought it could be improved with more hot dishes and vegetables.
Overall, while there's room for minor improvements, the breakfast at 'Atlântico Golden Apart Hotel' is a definite highlight for many visitors, enhanced by the attentive staff and the hotel's excellent location.
Dinner
Rooms
However, a significant number of reviews point out that the rooms are small and can feel cramped, often with limited space for luggage and personal belongings. Some rooms are also described as dark and poorly ventilated with recurrent issues of musty smells and mold on the walls or ceilings. Maintenance problems are mentioned, such as leaking bathrooms, weak lighting, noise issues and old, noisy room conditions.
The location is appreciated by guests, being close to the beach and local shops. Despite the size constraints, many found the accommodations satisfactory for short stays, especially for single travelers or those on business trips. Overall, while the comfort and cleanliness are praised, the size and maintenance of the rooms are areas needing improvement.
Beds
However, there are notable concerns about the softness and wear of many mattresses. Numerous guests pointed out that the mattresses were very soft, to the point of sinking in or forming holes, leading to discomfort and back pain. Some also mentioned that the beds were either too small or not supportive enough due to old, deformed mattresses. The air conditioning unit position over some beds was another point of discomfort for light sleepers.
Overall, while some guests praised their bed experiences, calling out the quality and comfort, others clearly felt that updates and replacements of the mattresses are urgently needed to enhance the overall sleeping experience at the hotel.
Cleanliness
Many reviews specifically praise the efficiency and friendliness of the cleaning staff, noting their diligent upkeep and attention to maintaining high cleanliness standards. The hotel's overall maintenance is also commended with guests mentioning the clean and well-decorated facilities.
However, some reviews indicate sporadic issues, such as occasional mold in certain rooms and bathrooms, along with lapses in cleaning around specific areas. Despite these few concerns, the general consensus leans heavily toward the hotel's excellent cleanliness and hygiene.
Overall, the commitment to cleanliness at Atlântico Golden Apart Hotel is a standout feature, ensuring a comfortable and hygienic stay for its guests.
Staff
Breakfast service is another highlight with guests noting that the buffet is quickly replenished by attentive staff. The generally amiable and courteous demeanor of the employees permeates throughout the hotel, providing a warm environment that greatly enhances the stay experience.
While there are a few isolated remarks about ironic or noisy behavior from specific staff members, the overall consensus is that the team excels in providing professional and efficient service, marked by genuine kindness and attention to detail. The staff's exceptional customer care is a key element that contributes to the hotel's high ratings and positive guest experiences.
Wi-Fi
Gym
Pool
However, there are recurring concerns about the pool's cleanliness and maintenance. Several reviews pointed out instances where the pool was dirty with milky water and an unpleasant smell, suggesting that it wasn't always treated properly. This led some visitors to find the pool unusable and in need of renovation or better attention from the hotel staff. Additionally, the pool's size is a point of contention; while it is described as small, it generally doesn't interfere with guests' enjoyment.
Despite these varied opinions, the pool area remains a key feature of the hotel, providing a rooftop escape for guests seeking relaxation and a bit of leisure.
Beach
Parking
However, several guests pointed out that the parking comes with additional costs, which are not included in the room rate. This separate fee is often seen as high and some guests felt the charges were not clearly communicated. The parking spaces themselves received mixed feedback; while some described the lot as large, others found it tight and difficult to maneuver. Issues with full parking lots and small, inconvenient spaces were also mentioned, as well as incidents where valet service caused damage to cars without clear evidence of liability.
Overall, while the parking service at Atlântico Golden Apart Hotel offers convenience and good service, the additional charges and space limitations present notable drawbacks for some guests.
Nightlife
4 Star
While generally well-regarded, some reviewers express that their expectations for a four-star hotel were not fully met, citing issues like a non-functional power generator and mold. However, for those seeking good value and modern amenities, the hotel remains a commendable choice. Overall, it delivers well on promises while occasionally falling short of the typical four-star experience some travelers expect.
Outdoor Pool
Luxury
Yes, Atlântico Golden Apart Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Atlântico Golden Apart Hotel.
No, Atlântico Golden Apart Hotel doesn't allow dogs.
Yes, parking facilities are available at Atlântico Golden Apart Hotel.
Yes, Atlântico Golden Apart Hotel has a gym.
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