Sanur-8.70554600,
115.25383000,
65, Jl. Danau Poso No.65, Bali(Show on Map)
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Summary of reviewsThe Townhouse Oak Signature Hotel in Sanur, Bali, offers a strategically favorable location that provides guests convenient access to Sanur Beach, local markets, supermarkets, and a variety of dining options, particularly benefiting ocean enthusiasts with its proximity to the port, harbor, and diving centers. The hotel is recognized for its welcoming ambiance, modern facilities, and spacious rooms, making it an excellent choice for travelers wishing to explore the area's offerings comfortably and affordably.
The dining experience stands out with the hotel's well-regarded restaurant praised for quality, diversity, and affordability. The dining options extend from breakfast through dinner, with guests enjoying discounts at the poolside restaurant and finding exceptional service from the restaurant staff, enhancing the overall visit.
Rooms are noted for their spaciousness and clean environment, with amenities such as comfortable beds, modern fittings, and sufficient soundproofing, promising a restful stay. The presence of a balcony or direct pool access enriches the experience. While there are occasional comments on cleanliness not being up to standard, the majority of reviews emphasize tidy, well-maintained rooms.
Staff at the hotel are consistently applauded for their friendliness and helpfulness. Their proactive and accommodating nature ensures a warm, engaging atmosphere and contributes positively to the overall guest experience. Many visitors leave impressed with the staff's dedication to service excellence.
The hotel's pool is a prominent feature, appreciated for its cleanliness and accessibility, providing a relaxing spot for families and guests, complemented by sun loungers and an inviting atmosphere. The WiFi offers reliable connectivity in some areas, although inconsistencies in connection quality may disappoint guests relying heavily on internet access.
Overall, despite some issues with breakfast consistency, WiFi limitations, and minor lapses in cleanliness, Townhouse Oak Signature Hotel represents excellent value for money. Its comfortable accommodations, amiable service, and ideal location make it a solid choice for budget-conscious travelers seeking affordable yet satisfying lodging options in Bali. Show more
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Categories
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Cheap Hotel
Small Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Children's Pool
Room Types
Family SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit has 1 bed.
Two-Bedroom VillaThis villa comprises 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The villa features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 2 beds.
Deluxe SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.
Deluxe Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Deluxe Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
Location
Townhouse Oak Signature Hotel is favorably situated for those seeking a convenient stay in Sanur. Nestled away from bustling crowds, the hotel offers a serene atmosphere near the vibrant heart of the city. It boasts an excellent location just a short walk from Sanur beach, making it easy for guests to access the shoreline and other key areas. The close proximity to the port, harbor, and various diving centers is ideal for ocean enthusiasts. Guests appreciate the ease of reaching local markets, supermarkets, and a plethora of restaurants, which enhances the overall experience. Furthermore, transportation and activities are effortlessly accessible, making it an excellent choice for travelers looking to explore the area's offerings without hassle. The hotel also provides modern facilities and appealing aesthetics, contributing to a comfortable and enjoyable stay. Overall, Townhouse Oak Signature Hotel represents a strategic location, offering affordability and convenience in comparison to the larger beachfront resorts, along with spacious rooms and a welcoming ambiance.
Breakfast
Townhouse Oak Signature Hotel offers a somewhat inconsistent breakfast experience, with a tendency towards more negative perceptions among guests. Notably, breakfast is not included in the room price and is instead available from a separate restaurant attached to the hotel. Guests have highlighted the exceptional quality and taste of the food at this restaurant, with mentions of a popular spot called Soul in a Bowl, which receives particular praise for its offerings. However, the absence of a traditional breakfast buffet, as depicted in promotional images, and the provision of pre-made takeaway boxes without coffee or other drinks, left several guests disappointed. The cost of breakfast, when purchased separately, is considered high by some visitors, with remarks on the portion sizes and lack of vegetarian options. While some guests experienced delightful Asian breakfasts and appreciated the restaurant's excellent food, others noted inconsistency in the breakfast service. On certain days, breakfast was either unavailable, or not worth the price, leading to mixed reviews overall.
Dinner
The dining experience at Townhouse Oak Signature Hotel has been consistently praised by its guests, highlighting both quality and diversity. The hotel's restaurant is frequently described as amazing and well-regarded for its delicious meals, catering to breakfast, lunch, and dinner. It's located conveniently on the ground floor and offers a delightful atmosphere complemented by a cafe in the reception area. Guests appreciate the affordability of the meals, and there's even a restaurant by the pool that offers discounts to hotel patrons.
Additionally, visitors have noted the exceptional service provided by the restaurant staff, which extends beyond dining to include assistance with information and transportation. For those looking to explore local cuisine, the nearby streets offer a variety of dining options, including a notably great restaurant right across the road. The overall impression is that whether on-site or nearby, the dining choices contribute significantly to a satisfying stay at the hotel.
Rooms
Visitors to the Townhouse Oak Signature Hotel often commend the spaciousness and clean environment of the hotel's rooms. Many guests find the size of the rooms to be both generous and versatile, accommodating various needs such as family suites with interconnecting doors. The rooms often feature comfortable beds, modern amenities, and good soundproofing, promising a restful stay. The presence of a balcony or direct pool access adds a special touch to the overall experience.
Despite a few notes on cleanliness not being up to standard in some cases, the majority of reviews highlight that the rooms are tidy and well-maintained. The modern feel and good condition of facilities like air conditioning are appreciated by guests. Proximity to the beach and city center enhances convenience, making this hotel a cozy place to rest after exploring the local area.
The hotel staff are often noted for their friendliness, contributing to the welcoming atmosphere. While there are mixed reviews regarding some outdated aspects and occasional noise from traffic, the overall perception is positive, with many visitors delighted by the affordable pricing relative to the comfort offered. Guests can expect a stay marked by spacious, clean, and comfy accommodations, alongside impressive facilities like a 24-hour pool.
Beds
The beds at Townhouse Oak Signature Hotel have garnered considerable praise from guests, with numerous reviews highlighting their comfort. Many visitors describe the beds as wonderfully comfortable, with some claiming they were the best they had experienced in months of travel. The hotel provides large, comfy beds often perceived as a significant highlight of the stay, featuring clean linens and ample pillows. Guests appreciate the size of the beds, noting that they are big and accompanied by spacious rooms. The comfort extends to the supporting sleep facilities, such as the mattress, adding to the overall favorable sleeping experience. However, although the beds themselves are often praised, a few reviews indicate occasional issues with cleanliness, specifically regarding bed sheets and room conditions. Overall, despite some inconsistencies, the comfortable bed offerings contribute positively to the guest experience at this conveniently located hotel.
Cleanliness
The Townhouse Oak Signature Hotel presents a mixed bag of experiences regarding its cleanliness, as reflected in guest reviews. On the positive side, many visitors appreciated clean and tidy rooms, describing them as spacious, comfortable, and offering great value for money. The hotel is praised for its clean and safe environment, complemented by beautiful views. Guests frequently mention the helpful cleaning staff and the overall cleanliness of the hotel at first glance.
The bathrooms receive more favorable comments, often described as clean, featuring nice showers and well-maintained areas. Additionally, guests have highlighted the friendly staff and enjoyable breakfast, adding to a generally positive experience.
However, several reviews point to significant issues with cleanliness throughout the hotel. Guests have reported stained and dirty bed sheets, oftentimes unchanged, alongside complaints of unclean bathrooms and floors. There are mentions of pests like ants and even dead animals in some rooms, which have been shocking to reviewers. Other areas, like occasional sticky floors, stained cups, and thin walls affecting privacy, further contribute to an inconsistent experience.
While the hotel appears clean in some instances and offers satisfactory comfort for brief stays, travelers should be prepared for potential lapses in cleanliness and maintenance.
Staff
The Townhouse Oak Signature Hotel in Bali consistently receives high praise for its exceptional staff, whose friendliness and helpfulness significantly enhance the guest experience. Visitors frequently remark on the warm reception they receive upon arrival, with the staff being recognized for their accommodating and welcoming nature. Their readiness to assist with various needs, from handling luggage to promptly addressing room concerns, is noted as a standout aspect of the stay. The hotel staff is commended for their proactive approach to service, responding effectively to guest requests and complaints. Additionally, their hospitality is characterized as warm and engaging, contributing to an overall comfortable atmosphere at the hotel. Guests often leave impressed with the staff's kindness and professionalism, reflecting positively on the hotel's commitment to service excellence. Alongside the well-kept environment and amenities, the hotel's staff plays a crucial role in creating a memorable and enjoyable stay for visitors.
Wi-Fi
The Townhouse Oak Signature Hotel offers free and generally reliable WiFi, with many guests appreciating its functionality and stability. However, there are notable limitations to the WiFi service. While the connection is excellent on the first floor, it becomes inconsistent or entirely unavailable in some rooms and on certain floors, leading to dissatisfaction for some visitors. The quality of the WiFi varies significantly throughout the hotel, impacting the overall experience for guests who rely heavily on internet connectivity during their stay.
Pool
The Townhouse Oak Signature Hotel offers a swimming pool experience that consistently garners positive remarks from its guests. With many finding the pool to be both lovely and large, it stands out as a prime feature of the hotel. Guests appreciate the pool's cleanliness and commend its accessibility, with some rooms offering direct access. The pool area is complemented by nice outdoor spaces and is often a highlight alongside the hotel's excellent restaurant and friendly staff. Despite some comments about the pool being slightly small or occasionally crowded due to outside guests, the general impression remains favorable. The pool is described as an ideal and relaxing spot for families, equipped with sun loungers and a welcoming atmosphere. Overall, the combination of a clean, well-maintained pool and the hotel's convenient location near local attractions like Sanur Beach enhances the guest experience.
4 Star
Travellers seeking comfortable yet affordable accommodation might find Townhouse Oak Signature Hotel to be an attractive option. Though there are divided opinions on the four-star rating, with some guests questioning its classification against European standards, the sentiment leans positive regarding the hotel's cleanliness and the helpfulness of its staff. Guests have praised the hotel for offering excellent value for money, noting a great price-quality ratio. Rooms are reportedly very clean and tidy, with overall comfort highlighted by several reviews. Additionally, the staff have been commended for their friendly demeanor and for assisting guests with information and transportation needs.
However, potential visitors should be aware of certain drawbacks, such as the absence of a lift, which has posed inconvenience for some guests with heavy luggage. There were mentions of management changes that impacted service delivery. Despite these points of concern, guests appreciate the comfort and affordability provided by the hotel, making it a solid choice for budget-conscious travellers who prioritize cleanliness and amiable service during their stay.
Yes, Palette Signature Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Palette Signature Hotel.
No, Palette Signature Hotel doesn't allow dogs.
No, parking facilities aren't available at Palette Signature Hotel.