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Summary of reviewsPalm Garden Hotel is celebrated for its outstanding location in Sanur, offering a perfect balance between the lively heart of the area and the beautiful nearby beach. Guests frequently commend the hotel’s proximity to both sandy shores and bustling main streets filled with dining and shopping options, deeming it an idyllic base for beach enthusiasts and travelers eager to explore local attractions. The hotel is set within tranquil, lush gardens that promote a serene and peaceful atmosphere, complemented by meticulously clean and spacious rooms, excellent service, and an overall good value for money.
Breakfast at the hotel, while sometimes critiqued for its limited variety, generally satisfies guests with staples like toast, eggs, fresh fruit, and occasional special treats such as pancakes and nasi goreng. The smoothie bowl and quality coffee have been highlighted positively, and many guests appreciate the dining ambiance by the pool or garden. Despite some monotony in options, the food quality and excellent service from the friendly staff add to a satisfying start to the day.
Accommodations at the Palm Garden Hotel are noted for their spaciousness and cleanliness. Rooms cater well to families, offering comfortable beds and effective amenities, although the traditional decor may seem dated to some. Guests appreciate the tranquility and the often-exclusive use of the pool. The clean and tidy environment is consistently praised, with guests noting the well-maintained gardens and inviting pool areas as major positives.
The hotel staff earn widespread acclaim for their exceptional friendliness, warmth, and helpfulness, significantly enhancing the guest experience through their attentive service and welcoming demeanor. The Wi-Fi generally meets expectations for basic use, despite occasional slow speeds during peak times.
The outdoor pool stands out as a key feature, providing a spacious and clean retreat nestled among beautiful gardens. It is well-loved for its size, design, and perfect water temperature, offering tranquility that enhances the overall stay.
In conclusion, Palm Garden Hotel provides an inviting environment with its superb location, exceptional cleanliness, and welcoming staff. The hotel’s charming qualities and proximity to the beach and local amenities make it an appealing choice for travelers, despite areas needing slight modernization. Show more
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Categories
Hotel for Honeymoon
Palm Garden Hotel offers comfortable accommodations and a relaxing atmosphere, ideal for a peaceful honeymoon. Its lush surroundings and attentive staff contribute to a pleasant and memorable stay.
Hotel near Nightlife Spots
Located on Jalan Kesuma Sari, this hotel is situated in an area that provides access to Sanur's nightlife. The surrounding area offers a selection of bars and restaurants.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Two-Bedroom SuiteThis air-conditioned room is fitted with a flat-screen cable TV, fridge and seating area with sofa. The en suite bathroom has a shower and bathtub with free toiletries. It also comes with a private terrace overlooking the gardens.
Deluxe Double or Twin RoomThe spacious twin/double room offers air conditioning, a seating area, a terrace with garden views as well as a private bathroom featuring a bath.
Guest Reviews
8.1
Very Good
Location
Palm Garden Hotel boasts an enviable location, perfectly straddling the vibrant heart of Sanur and its beautiful beach. Guests consistently praise its prime position, just a few minutes' leisurely stroll from both the sandy shores and the bustling main street filled with dining and shopping options. The hotel serves as an ideal base for beach lovers, with the beach mere steps away, offering a quiet retreat amidst the lively atmosphere of Sanur. The lush gardens provide a serene and peaceful ambiance, enhancing the overall appeal of this conveniently situated hotel. While the architecture reflects an older style, the rooms are meticulously clean and spacious, accompanied by excellent service from the friendly staff. Additionally, many visitors highlight the hotel's good value for money, noting the comfort of the accommodations and the convenience of nearby amenities. Palm Garden Hotel offers a compelling blend of accessibility and tranquility, making it a favored choice for travelers seeking both relaxation and proximity to local attractions.
Breakfast
At the Palm Garden Hotel, breakfast experiences seem to be a mixed bag, with several positive highlights. Many guests appreciated the pleasant dining environment, particularly by the pool or in the hotel's charming garden. The breakfast, while often described as limited in variety, is generally satisfying, featuring staples like toast, eggs, and fresh fruit, with treats like pancakes and nasi goreng adding a delightful touch. The smoothie bowl, touted as the best in Sanur, and great coffee have also left a positive impression. The presence of an advanced buffet with both hot and cold options, fruits, and cereals was a pleasant surprise for some guests, considering it offers good value for money. However, the breakfast offering does lack variety, with some guests noting that it's simple and occasionally monotonous, with additional charges for eggs being another point of contention. Still, the overall quality and taste appear to meet expectations, making it a decent start to the day, especially when paired with the friendly and exceptional service from the staff.
Rooms
The Palm Garden Hotel offers a range of spacious accommodations perfect for families, with configurations including two-bedroom suites featuring lounges and multiple bathrooms. Guests appreciate the vastness of the rooms and the cleanliness maintained throughout their stay. Many find the beds to be comfortable, ensuring a restful sleep. Visitors value the quiet and tranquility the hotel offers, often having the pool to themselves. The rooms are also equipped with amenities like TVs with English channels and good shower and bath facilities. Despite their dated appearance, the rooms provide a vibrant blend of traditional character and modern cleanliness, offering excellent value for money. The outdoor spaces, such as balconies and terraces overlooking the pretty landscaped areas, add to the overall comfort. The hotel's location near the center and the beach makes it an ideal choice for those wanting easy access to surrounding attractions. Though some updates in the decor and facilities, especially bathrooms, could enhance the experience, the charm and comfort of the rooms are undeniable, providing guests with a satisfying stay.
Beds
At the Palm Garden Hotel, guests will encounter a mix of experiences when it comes to the beds, with a notable emphasis on comfort and efforts towards guest satisfaction. Many reviews highlight the beds as being comfortable and very large, with some guests specifically praising the quality of the bedding and noting restful sleep. On the flip side, a number of reviews point to firmness as a common issue, with beds described as hard or firm, although some guests managed to sleep well despite this. The hotel staff has been responsive in addressing concerns by providing toppers for added comfort when the firmness was an issue. Guests also appreciated the generous size of the beds and the availability of blankets and comforters, emphasizing a potential for cozy and comfortable nights. Despite some beds being described as creaky, the overall satisfaction with room size and comfort indicates that Palm Garden Hotel offers a largely positive sleep experience, though some modernization could enhance the overall room appeal.
Cleanliness
Palm Garden Hotel is generally praised for its cleanliness, with guests frequently mentioning the tidy and comfortable environment. The hotel's grounds are well-kept, providing a pleasant ambiance with neat gardens and inviting pool areas consistently noted for their cleanliness. Visitors often comment on the clean and spacious rooms, highlighting effective air conditioning and regular daily cleaning. The bathrooms are typically described as clean and equipped with nice features, although some reviews suggest minor improvements could be made in bathroom maintenance and lighting. Guests appreciate the clean, refreshing atmosphere and commend the efforts put into maintaining the property’s hygiene standards. While there are occasional remarks about dated decor and specific cleaning oversights, overall, the property offers a clean, safe space perfect for relaxation, especially fitting for families with children. Despite a few areas needing attention, the hotel's cleanliness is generally satisfactory, contributing to an overall positive experience in a pleasant location well-suited for beach access.
Staff
Nestled in a convenient location close to both the beach and the city center, the Palm Garden Hotel is noted for its exceptional staff. The team consistently receives high praise for their kindness, warmth, and unwavering helpfulness. Many guests highlight that the staff are incredibly friendly, always smiling, and go out of their way to ensure a pleasant stay for all visitors. Service at breakfast is commendable, and staff manage challenges effectively, demonstrating a proactive approach to hospitality. Guests frequently acknowledge the personnel’s discretion and continuous efforts to maintain the hotel's property. Whether dealing with unexpected travel changes or simply ensuring a comfortable stay, the Palm Garden Hotel's staff are seen as an invaluable asset, with their demeanor and service elevating the overall guest experience.
Wi-Fi
Palm Garden Hotel offers a generally positive experience when it comes to internet connectivity. Many guests have commended the hotel for providing good Wi-Fi, often highlighting its reliable connection. The Wi-Fi in the hotel's cafe is frequently mentioned as being particularly commendable. Some guests experienced fast and satisfactory speeds that allowed for basic browsing and communication tasks.
However, a few reviews did mention occasional issues, where the Wi-Fi was slow or inconsistent, especially during daytime hours, making it challenging to engage in data-heavy activities such as streaming videos or conducting video calls. It appears that while the majority find the hotel's Wi-Fi service to be effective for general use, there may be lapses in service quality during peak times.
Pool
Nestled in lush gardens, the Palm Garden Hotel's pool consistently impresses with its spacious and inviting atmosphere. Guests frequently highlight its large size and pristine condition, making it an ideal spot for swimming and sunbathing. The pool area is thoughtfully designed, complemented by a relaxing vibe and conveniently located just a short walk to the beach. The surroundings are enhanced by well-maintained facilities, including sun chairs, towels, and a cozy café nearby. Despite a few mentions of it being slightly outdated, the overall consensus is overwhelmingly positive, celebrating its cleanliness and refreshing ambiance, which contribute to a memorable stay.
Beach
Nestled in an advantageous location, Palm Garden Hotel offers guests a fantastic experience with its proximity to Sanur beach. Just a few brief steps from the hotel, the beach beckons with its inviting charm, making it remarkably convenient for beachgoers who prioritize accessibility. The surrounding area complements this ease of access with a selection of nearby restaurants and small shops, ensuring that dining and shopping options are always within reach.
The hotel, though described as somewhat old-fashioned, distinguishes itself with exceptional cleanliness and a peaceful atmosphere, allowing for restful nights. Guests appreciate the tranquility, undisturbed by noise, while enjoying the cool ambiance of its well-maintained garden. The inviting swimming pool with towel service further enhances the stay, offering a refreshing retreat after a day on the sand.
Overall, Palm Garden Hotel provides an ideal setting for those seeking a location where beach access and local amenities are mere moments away, making it a prime choice for those looking to enjoy Sanur’s seaside attractions.
3 Star
Nestled in lush greenery, the Palm Garden Hotel captures the essence of Bali and Indonesia, offering guests a tranquil retreat with exceptional value for money. Although the hotel exhibits a touch of faded glory and could benefit from a deep clean and makeover, its overall cost performance and clean rooms make it a worthwhile option for budget-conscious travelers. The strategic location enhances its appeal, providing easy access to the beach, main street, restaurants, and markets, making it an ideal base for exploring the local area. Guests appreciate the hotel's charming gardens, delicious breakfast, and the welcoming atmosphere created by the attentive staff. While the hotel exudes an older style, its spaciousness and unbeatable location continue to make it a wonderful place to stay. Even if slightly more expensive than similar options, the price reflects the overall experience, blending affordability without sacrificing quality.
Outdoor Pool
The outdoor pool at Palm Garden Hotel stands out as a delightful oasis for guests seeking relaxation and enjoyment. Nestled amidst beautiful gardens, the pool area provides a serene escape close to both the beach and the bustling main street. Visitors highlight the pool's ample size and lovely design, often describing it as great, beautiful, and nice. The temperature of the water is consistently praised as perfect, contributing to a comfortable swimming experience. Unlike more crowded venues, the pool here offers tranquility without being overpopulated. Though there is mention of insufficient loungers, the overall upkeep of the pool and garden, including towel service, is considered meticulous. The clean and well-maintained environment enhances the appeal, making the pool a standout aspect of a stay at the Palm Garden Hotel.
Yes, Palm Garden Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Palm Garden Hotel.
No, Palm Garden Hotel doesn't allow dogs.
No, parking facilities aren't available at Palm Garden Hotel.