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Summary of reviewsPrime Plaza Suites Sanur – Bali offers a well-rounded, family-friendly experience that earns high praise from many guests. The location is generally favorable, providing easy access to local shops, restaurants and the beach via a convenient back gate. The hotel's amenities, especially its spacious and clean family apartments, are highly appreciated. The rooms, notably the two-bedroom suites, are large, comfortable and well-maintained, making them ideal for families. Modern amenities and daily cleaning services contribute to a comfortable stay.
The breakfast buffet is a standout, known for its variety, quality and excellent service, earning it acclaim from many visitors. However, the dinner service receives mixed reviews due to its limited menu and higher prices, driving some guests to explore nearby dining options for better value. Despite this, the overall dining experience, bolstered by a friendly staff, remains favorable.
Guests consistently commend the staff for their friendliness, helpfulness and dedication, creating a welcoming atmosphere throughout the hotel. The pools, particularly the children's pool with its fun waterslide, are a highlight. The pool area is well-maintained and equipped with diverse facilities, making it perfect for both kids and adults. Happy hour by the pool and attentive poolside staff further enhance the experience.
Families find the resort particularly appealing due to its extensive child-friendly facilities, including playgrounds, a kids club and various organized activities. The kids' club staff provide excellent care, keeping children engaged and entertained.
The spa services, despite some booking challenges and limited hours, receive positive feedback for their quality and reasonable prices. Overall, Prime Plaza Suites Sanur – Bali stands out as an excellent accommodation option for families, offering spacious rooms, superb breakfast, accommodating staff and a range of amenities catering to both adults and children. Show more
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Resort near Golf Courses
Offering suite-style accommodations in Sanur, this hotel is near Bali Beach Golf Course. The spacious suites and proximity to the golf course make it a comfortable option.
Resort with Spa
The Spa at Prime Plaza Suites Sanur uses only natural non-toxic ingredients that are safe for the body, including sea salt, coffee, seaweed, sea mud, pure essential oils, flowers and herbs. Balinese Traditional Massage is offered.
Family Friendly Resort
An all-suites family resort with apartment-style suites featuring fully-equipped kitchens and living areas. Has been recognized with family resort awards. Offers babysitting services and is close to Sanur Beach.
Romantic Resort
Offering suite accommodations, Prime Plaza Suites provides more space and comfort for couples. The additional space and amenities contribute to a more relaxed and enjoyable romantic stay.
Resort with Swimming Pool
This hotel offers two outdoor pools open from 9:00 AM to 9:00 PM. It is a great option for families with spacious suites and pool facilities.
Children's Pool Outdoor Pool
Resort with Gym
The mini gym offers free 24-hour access to guests. It is fully equipped with top-of-the-line cardio and international-standard equipment, such as treadmills, stationary bikes, dumbbells, weights, weight machines, cardio and resistance equipment. Personal trainers can be requested in advance for an extra charge.
4-Star Resort
Offering spacious suites and a range of facilities, including a pool and kids' club, these suites provide a comfortable and family-friendly stay. The location on Jalan By Pass Ngurah Rai offers easy access to Sanur's attractions.
Resort with Outdoor Pool
As a resort, it offers well-maintained outdoor pool facilities. It provides a comfortable and enjoyable stay.
Resort with Children's Pool
Prime Plaza Suites Sanur – Bali features an award-winning Camp Splash Kids Club which includes a shaded kids' pool, a wading pool, and an exhilarating 30-meter water slide, ensuring ample entertainment for children.
Resort for Honeymoon
Business Resort
Room Types
Two-Bedroom SuiteFitted with air conditioning and a flat-screen TV, this spacious suite features a living room, a dining area, and a well-equipped kitchen. Bathroom comes with a bathtub and a shower, a hairdryer, and free toiletries.
Three-Bedroom Suite with BalconyFitted with air conditioning and a flat-screen TV, this spacious suite features 3 bedrooms, 2 bathrooms and a private balcony. It also comes with spacious living room, dining area, and well equipped kitchen. Bathrooms come with a bathtub and/or a shower, a hairdryer, and free toiletries.
Two-Bedroom Apartment with BalconySpacious 2-bedroom apartments, overlooking swimming pool or gardens with balcony. Each features a spacious living room, a large dining area and a fully equipped kitchen with gas cooking facilities.
One-Bedroom ApartmentSpacious one-bedroom apartment features a living room, a dining area and a fully equipped kitchen with gas cooking facilities.
Three Bedroom Suites With LoftThis spacious apartment is comprised of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a terrace with garden views, this apartment also offers air conditioning and a flat-screen TV with satellite channels. The unit offers 5 beds.
Guest Reviews
8.4
Very Good
Location
Prime Plaza Suites Sanur in Bali presents a mixed bag when it comes to its location, yet leans towards a generally positive reception. Many guests find the hotel in a fairly good spot with an easy 5-10 minute walk through a back gate to reach the main street lined with shops, restaurants and the beach, making it convenient for those looking to explore the local offerings. Especially appealing for families, the hotel offers spacious, clean rooms and excellent facilities for children, along with kind and helpful staff.
However, some guests do note that the location poses challenges, particularly for those with young children or without their own transport. The back gate, which acts as a crucial shortcut to the main attractions, closes early in the evening, limiting accessibility and causing inconvenience for some. The hotel is situated a bit away from the central hustle and bustle, making walking back challenging due to busy roads and poorly maintained sidewalks. Despite this, the distance from the beachfront seems manageable for most guests.
Overall, while the location of Prime Plaza Suites Sanur may not be perfect, its family-friendly amenities, helpful staff and easy access through the back gate make it a favorable choice for those looking to enjoy Sanur with a bit of a leisurely walk to the main hubs.
Breakfast
Prime Plaza Suites Sanur – Bali’s breakfast offerings receive overwhelmingly positive feedback from guests. The buffet breakfast is consistently praised for its great value, extensive variety and excellent quality. Many visitors appreciate the wide selection, which includes options for gluten-free diets and plenty of choices for children. The breakfast is often described as delicious and satisfying with some guests considering it the best they've experienced in Bali. The staff’s friendliness and helpfulness further enhance the dining experience.
Guests frequently highlight the great choice of dishes, noting the spread's comprehensiveness and the welcome consistency in taste and quality. Despite the overall positive sentiments, a few remarks suggest room for improvement: some guests felt the selection could be more varied, healthier options were lacking and the hot food selection was sometimes not warm enough. Additionally, a few guests mentioned the price being a bit high relative to the offerings.
Overall, the breakfast at Prime Plaza Suites Sanur – Bali is lauded for its variety, quality and excellent service, making it a highlight for many staying at the hotel.
Dinner
Dinner at Prime Plaza Suites Sanur – Bali offers a mix of opinions from guests. Many appreciated the lovely food with some highlighting specific dishes like the Spring rolls and Barramundi as particularly enjoyable. The location of the restaurant is considered great and, at times, the food reasonably priced. However, a notable number of guests viewed the price-quality ratio as poor, citing expensive food and drinks that were not equitable with the quantity provided.
Several reviews pointed out that the menu was limited and even similar across lunch and dinner with some guests mentioning a preference for dining outside the hotel due to better quality and lower prices. This sentiment is echoed by those who found nearby local places more satisfying and affordable. Additionally, there were concerns about the variety in the hotel's food offerings, particularly a lack of healthier options.
Instances of guests becoming ill from the hotel’s food were noted, bringing up issues of food safety. Furthermore, logistic inconveniences such as the early closure of the hotel's back gate at 6 pm and unavailable evening spa services detracted from the dining experience. While the dining options at Prime Plaza Suites Sanur have their merits, exploring nearby eateries often seems to be the more popular choice among guests.
Rooms
The rooms at Prime Plaza Suites Sanur – Bali receive high praise from guests for their exceptional size and comfort. Travelers frequently highlight the spaciousness of the accommodations with many noting that the rooms are much larger than expected, making them perfect for families. The two-bedroom suites, in particular, are often described as lovely, huge and well-appointed with enough space to comfortably accommodate up to eight people.
Guests appreciate the cleanliness and tidiness of the rooms, often emphasizing their modern amenities such as kitchenettes and functional living areas. The hotel’s large family suites with ample space for children to play, are particularly popular among families. Additionally, the hotel features two large swimming pools and a children’s pool, which are well-maintained and complemented by friendly lifeguards.
A few minor concerns were mentioned, such as the occasional noise from outside and the somewhat dated furniture in the living rooms. Some guests also noted the lack of coziness and the slightly cold ambiance of the apartment-style rooms. However, the overall consensus indicates that the rooms are very comfortable, clean and spacious, providing an excellent environment for a relaxing stay for both couples and families alike.
Beds
Prime Plaza Suites Sanur – Bali offers a generally positive sleeping experience for its guests. The beds in the suites have been frequently described as comfortable and super comfortable, making them a highlight for many. The spacious layout and large size of the suites accommodate families well, ensuring that both parents and children have ample space and comfort. Many guests appreciated the clean and comfy bedding, although there were occasional remarks about specific issues such as sagging mattresses or a mattress being a bit too hard. Despite these minor inconveniences, the majority of guests found the sleeping arrangements excellent and kids did not complain about their beds. The spacious rooms and comfortable pillows further contribute to a restful stay with many guests specifically noting the comfort of both the beds and the general room environment. Some mentioned minor negatives like high humidity affecting the beds and in one case, a broken air-conditioning unit and cleanliness issues with yellow stains and hair on the bed, which were resolved upon request for clean bedding. Overall, the comfort and spaciousness of the bedrooms are well-regarded aspects of the accommodation.
Cleanliness
Prime Plaza Suites Sanur – Bali is frequently praised for its cleanliness and family-friendly environment. The family apartments and spacious rooms are highlighted as being very clean, well maintained and suitably equipped for a comfortable stay. Guests noted that although some aspects of the hotel might appear a bit outdated and there were occasional maintenance issues such as leaks and broken doors, the hardworking and helpful staff were quick to resolve any problems.
The hotel grounds, including the pools and kids' areas, are described as immaculately maintained, contributing to a well-kept and tidy atmosphere throughout the resort. Daily cleaning services were appreciated and could be tailored to guests' schedules. The breakfast service received commendations for its quality and variety, adding to the positive hotel experience.
Despite minor issues like small bathrooms and occasional damp smells, the overall sentiment of the reviews reflected satisfaction with the cleanliness, spaciousness and organization of the accommodations. The property’s large rooms and the clean, welcoming environment make it a solid choice for families traveling to Bali.
Staff
Prime Plaza Suites Sanur – Bali consistently impresses guests with its exceptional staff. The reviews repeatedly highlight the friendliness, helpfulness and attentiveness of the hotel team. Guests appreciate that staff members go out of their way to ensure a pleasant stay with numerous mentions of their accommodating nature and willingness to assist with any needs. The staff in the kid's club receive special praise for their engagement and the joy they bring to children's activities. The overall experience is elevated by the warm and welcoming atmosphere created by the dedicated personnel.
Spa
Prime Plaza Suites Sanur – Bali offers a spa with generally positive reviews from guests. The spa treatments are praised for their reasonable prices and high quality with several guests highlighting the good massages. However, some guests found it difficult to book appointments, noting that the spa was often unavailable even when it appeared no one else was there. Additionally, the spa had more limited hours than some guests anticipated, making it challenging to schedule evening treatments. Despite these booking and availability issues, the overall reception of the spa services remains favorable.
Pool
Prime Plaza Suites Sanur – Bali boasts an exceptional pool area that caters remarkably well to families. The pools are well-maintained and offer ample space for both kids and adults to enjoy. A standout feature is the dedicated children's pool, equipped with a fun waterslide and shallow depth suitable for small kids to play safely. The separate pool for adults ensures a relaxing experience while the children are entertained.
Equipped with playful amenities like basketball hoops and a volleyball net, the main pool provides endless fun. Guests have found the pool area to be spacious, clean and equipped with plenty of comfortable sun loungers. The surrounding areas are equally impressive, providing a relaxing and enjoyable environment.
The staff around the pool area are reported to be attentive and friendly, adding to the overall positive experience. Happy hour by the pool, offering 2-for-1 cocktails, is a highlight for many guests, enhancing the relaxed holiday vibe.
Ultimately, the pool facilities at Prime Plaza Suites Sanur – Bali stand out as a definitive highlight, catering superbly to both families and couples seeking a blend of fun and relaxation.
Family
Prime Plaza Suites Sanur in Bali proves to be a fantastic choice for families with children. Guests consistently praise the spacious family apartments, which offer ample room and come equipped with kitchens and large living areas. The resort is designed with kids in mind, offering a wide range of activities that keep the little ones entertained throughout their stay.
Among the highlights are the multiple swimming pools, including a children's pool featuring a fun water slide that is particularly popular with young guests. The resort also boasts great family facilities such as playgrounds, a kids club and family movie nights, although some parents noted the requirement for a parent to be present at the kids club.
Families appreciate the warm and friendly staff, clean facilities and excellent breakfast buffet that delights both kids and adults. The location of the resort makes it convenient for families, providing easy walking access to various local amenities.
The general consensus among guests is that Prime Plaza Suites Sanur offers a perfect, family-friendly environment with activities and facilities that cater to children of all ages. This combination of spacious accommodations, thoughtful amenities and dedicated children's entertainment makes it an ideal destination for a family holiday in Bali.
Children's Pool
Prime Plaza Suites Sanur - Bali offers an exceptional experience for families, characterized by a remarkable kids pool area that is a hit among young visitors. The children's pool, complete with an exciting waterslide, consistently receives praise for being both fantastic and kid-friendly. Families appreciate the clean and spacious rooms that add to the overall comfort of their stay.
The resort's various amenities, including the kids club and splash play area, provide a wide range of engaging activities, keeping children entertained throughout their visit. The kids club is noted for its amazing staff and well-organized activities, ensuring that little ones are constantly amused. Supervision in the kids pool area offers parents peace of mind, allowing children to enjoy themselves in a safe environment.
Parents and children alike rave about the great kids facilities, from game areas featuring table tennis and air hockey to the dedicated pools that cater to both smaller and bigger kids. The whole kids area stands out as a highlight with continuous entertainment and opportunities for socializing, ensuring that kids have a memorable and joyous experience.
The resort also boasts excellent pool facilities that are never too crowded, making it a perfect destination for families seeking a relaxing yet fun-filled holiday. Additionally, delicious food and drinks at the bar complement the overall family-friendly atmosphere, making Prime Plaza Suites Sanur – Bali an ideal retreat for both parents and children.
Yes, Prime Plaza Suites Sanur – Bali has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Prime Plaza Suites Sanur – Bali.
No, Prime Plaza Suites Sanur – Bali doesn't allow dogs.
No, parking facilities aren't available at Prime Plaza Suites Sanur – Bali.