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Summary of reviewsHotel Nacional Inn São Carlos & Convenções is generally well-received by guests who appreciate its strategic location, providing convenient access to major roads and local amenities. This makes it an ideal choice for travelers, with the added benefits of ample parking and on-site facilities like a restaurant and excellent breakfast options enhancing its appeal. The breakfast service stands out as a highlight, praised for its variety, quality, and attentive staff.
While dinner offerings could improve in variety and speed of service, guests still enjoy certain dishes and the comfort of in-room dining. The rooms are often described as spacious, clean, and comfortable, although there are occasional maintenance issues and noise complaints. Cleanliness across the hotel is generally commendable, with some minor lapses noted in specific areas. The staff is consistently praised for their professionalism and friendliness, contributing significantly to the positive guest experience.
The hotel offers fast and reliable Wi-Fi access throughout most areas, and while the gym facilities could benefit from better maintenance, the parking and family-friendly amenities are appreciated. The indoor pool is a notable feature, although its temperature and cleanliness could see improvements. On the whole, Hotel Nacional Inn São Carlos & Convenções delivers a pleasant stay for its guests, with a focus on service and location, despite some areas requiring attention for an enhanced experience. Show more
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Dog Friendly Hotel
This hotel features pet-friendly rooms and offers amenities such as a restaurant, a fitness center, and an indoor pool. It also provides free WiFi and free parking.
Hotel with Swimming Pool
This hotel features an indoor pool, fitness center, and sauna, providing guests with ample opportunities for relaxation and recreation. It also offers live music performances and a kids' club, making it suitable for both families and individual travelers.
Indoor Pool
Hotel with Parking
Hotel Nacional Inn São Carlos & Convenções features private parking on-site. While available, this parking is subject to charges, specifically BRL 20.00 per night for uncovered self-parking.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Room Types
Standard Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Standard Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Single Room - Disability AccessThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.2
Very Good
Location
Hotel Nacional Inn São Carlos & Convenções receives positive feedback for its well-situated location, offering convenient proximity to major roads such as the Washington Luiz highway, making it ideal for travelers seeking easy access in and out of the city. Visitors appreciate the hotel's closeness to local amenities, including supermarkets, pharmacies, and dining options, all within walking distance. The hotel itself is praised for its comfort, cleanliness, and attentive staff, adding to the overall pleasant guest experience. Despite being positioned near the city's outskirts, which some guests note as far from the central area, the hotel's strategic location provides a valuable balance of accessibility and convenience. The commendable on-site facilities, such as the restaurant, ample parking, and excellent breakfast offerings, further enhance its appeal, making it a favorable option for both short stays and business-related visits in São Carlos.
Breakfast
Hotel Nacional Inn São Carlos & Convenções consistently receives commendations for its breakfast offerings. Guests highlight the breakfast as a standout feature, often described as excellent, exceptional, and impressive. With a wide range of options available, from a variety of cakes to fresh fruit, many visitors find the selection diverse and satisfying. The quality and taste of the food are frequently mentioned as being above average, making breakfast a memorable experience.
Service at breakfast meets high expectations, characterized by attentiveness and friendliness from the staff. Some reviews mention that the service and breakfast together merit a perfect score. Despite occasional criticisms about specific items or lack of certain options, the overall sentiment is overwhelmingly positive.
In addition to breakfast, the hotel is appreciated for its leisure facilities and clean accommodations. Guests often comment on the comfort and tranquility of their stay, underscoring the value of their time spent at the hotel. The combination of diverse food options, quality service, and comfortable surroundings contributes to a favorable overall impression of Hotel Nacional Inn São Carlos & Convenções.
Dinner
Hotel Nacional Inn São Carlos & Convenções offers an all-you-can-eat dinner buffet that is generally considered to be fairly priced, including beverages. The buffet provides simple and somewhat limited options, though it can be enjoyed in the comfort of one’s room. Breakfast receives positive remarks for its variety and delightful bread selection. Guests noted the restaurant's caldo verde as a highlight and appreciated the attentive service from Chef Richard, making efforts to accommodate individual requests. While the buffet is affordable, it presents limited choices, especially for non-meat eaters, and the à la carte offerings could benefit from enhancement. Moreover, the restaurant service may sometimes be slow, and there have been instances of cold or tasteless dishes being served, along with cleanliness issues concerning cutlery.
Rooms
Hotel Nacional Inn São Carlos & Convenções offers a mixed experience with its accommodations. Guests frequently highlight the spaciousness of the rooms, which are often described as clean and cozy, ensuring a comfortable stay with commendable cleanliness standards. The beds typically receive praise for being comfortable, although feedback on the mattress quality varies, with some guests finding certain mattresses too soft or uncomfortable.
The bathrooms generally meet guest expectations, thanks to good water pressure and ideal shower temperatures. However, there are occasional comments about maintenance issues, such as strong chlorine smells or bathroom flooding due to inadequate cleaning.
Staff courtesy stands out as a significant positive aspect, with many appreciating their attentiveness and politeness. The breakfast service is notably popular, often described as delicious and varied, although some found it lacking during festive periods.
While some rooms come equipped with functional air conditioning and a quiet atmosphere, others suffer from noise issues due to poor soundproofing or ineffective air conditioning systems. The room décor and furniture often show signs of wear, highlighting the need for refurbishment in certain areas.
Overall, Hotel Nacional Inn São Carlos & Convenções provides a comfortable and generally pleasant stay, with areas for improvement that could enhance the experience.
Beds
The Hotel Nacional Inn São Carlos & Convenções receives varied feedback regarding its beds, with a leaning towards positive impressions. Many guests appreciate the comfort and size of the beds, often citing them as "comfortable" or "very comfortable", and some reviews mention "large and comfortable beds" as a highlight. The bedding contributes to a restful experience for many, although some guests have pointed out issues with the bedding's texture and wear. While a minority of reviews criticize certain aspects like hard or uneven mattresses, the overall consensus leans toward satisfactory comfort, often complementing the positive aspects of the room’s features, such as spaciousness and an excellent shower. Nonetheless, there are occasional comments about the beds being simple or small, which can detract from the overall comfort for some guests. Overall, the bed comfort is a noted asset of the hotel, though occasionally overshadowed by maintenance or size concerns.
Cleanliness
Hotel Nacional Inn São Carlos & Convenções generally receives positive remarks for its cleanliness, as noted by guests who appreciate its pristine rooms, well-kept facilities, and meticulous housekeeping service. The environment is consistently described as clean and welcoming, with the new linen and furniture adding to the comfortable setting. Guests frequently commend the attentive and polite staff, highlighting their dedication to maintaining a high standard of hygiene. Additionally, many aspects of the hotel's cleanliness are described as impeccable or of very good quality, contributing to a comfortable stay.
However, some areas draw criticism, noting that certain facilities could benefit from better maintenance. Issues such as dirty swimming pools, unclean surfaces in common areas, and occasional lapses in detailed cleaning, like dirt found under beds, are mentioned. These concerns suggest variances in the maintenance quality throughout the hotel, with certain spaces requiring more attention to match the overall cleanliness.
The hotel's effort to enhance guest experience by offering complimentary refreshments at the reception is well-received, as is the staff's exemplary service. Despite some guests having reservations about specific cleanliness issues, many still find the accommodation clean and cozy, complemented by excellent customer service and a good location. Overall, while there are areas for improvement, the hotel largely impresses with its dedication to cleanliness and guest satisfaction.
Staff
The staff at Hotel Nacional Inn São Carlos & Convenções is consistently praised by guests for their exemplary service. Reviews frequently highlight the team's attentiveness, noting that employees are not only polite and professional but also friendly and helpful in addressing the needs of guests. Reception service is especially commended for its efficiency and courteousness, contributing to an overall pleasant experience. Many guests appreciated the warm hospitality, with some describing staff as exceptionally kind and well-trained, making a significant difference in creating a welcoming atmosphere. Although there are occasional concerns about a less friendly interaction, the overwhelming majority of feedback underscores the staff's dedication to ensuring guest satisfaction. This dedication is often coupled with a positive mention of the hotel’s restaurant and cleanliness, rounding out a stay marked by a strong service orientation.
Wi-Fi
Hotel Nacional Inn São Carlos & Convenções offers an excellent internet connection throughout its premises, ensuring guests can stay connected seamlessly in most areas. Many guests appreciate the hassle-free and fast Wi-Fi service, highlighting its free and good quality. Whether you need to easily access information such as breakfast hours or communicate with the front desk, the connectivity throughout the hotel supports these aspects effectively. However, certain reviews note that the Wi-Fi signal can be weak or unreliable in some rooms, which might affect access for individual guests. Overall, while there are some areas for improvement, the majority of the hotel space benefits from robust internet access, facilitating a pleasant stay for those needing reliable connectivity.
Gym
For those seeking a hotel with fitness facilities in São Carlos, the gym at Hotel Nacional Inn presents a mixed experience. Positively, the gym is noted for being spacious and well-setup, providing enough space for those who would like to exercise in an airy environment. However, its maintenance appears to be a significant issue, with reports of ongoing refurbishment and periods of closure with no clear reopening schedule. Guests often mention the lack of equipment, with functioning treadmills and bikes but a noticeable absence of functional weight machines. The equipment that is available, including the treadmills, leaves much to be desired in terms of upkeep and functionality, as users have described it as run-down and in poor maintenance. Given these challenges, travelers looking for an effective workout space might find the gym's current condition lacking and its future improvements uncertain.
Pool
Hotel Nacional Inn São Carlos & Convenções offers a variety of features in their pool area that have garnered attention from guests. While the pool is often described as wonderful and very nice, there are mixed reviews about its temperature. The pool is heated, but some guests have noted that it is not always warm, depending on the season. However, on occasions when the heating works properly, it is cited as a highlight that provides a relaxing and fun experience.
The pool area is described as pleasant and includes additional attractions such as a delightful sauna and jacuzzi. Guests appreciate the covered structure, which keeps the pool clean and comfortable. Despite some expressing a desire for a larger, outdoor pool with sunbathing spots, the indoor setup contributes positively to the hotel experience.
Issues have been raised about cleanliness and functionality, with some reviews mentioning murky or dirty water and a sauna that is not consistently operational. The poolside service might also require improvement in response to guest demands.
Overall, the pool is seen as a significant feature of the hotel, contributing to the value for money offered, especially during times when its heating is effective and cleanliness is maintained. Hotel staff and service are positively noted, though some guests believe extending operational hours for the pool and associated facilities could enhance their stay further.
Parking
Hotel Nacional Inn São Carlos & Convenções boasts a significant advantage with its ample and spacious parking facilities. Many guests found the parking area to be large and with enough space to accommodate vehicles comfortably. Its convenient location adds to the appeal, making it an accessible spot for those utilizing the parking services. However, it's crucial to note that parking isn't included in the stay and is subject to a separate fee, with some mentioning charges of 10 to 20 reais. The payment aspect of parking has been subject to mixed reactions, as some guests were only informed of the extra cost after making reservations. Despite occasional difficulties in finding a parking spot and reports of the parking area being fully occupied, the vast size of the parking lot remains a highlight for many guests.
Family
Hotel Nacional Inn São Carlos & Convenções offers a welcoming environment for families, providing a range of activities and amenities that cater to children. The hotel boasts a dedicated kids' space that receives positive remarks for its thoughtful design and engaging features. Families appreciate the recreation staff and additional activities available for children, all included without extra charges, enhancing the overall experience.
The hotel is described as having a good structure for children, offering simple yet comfortable rooms. Guests frequently comment on the cleanliness and tranquility of the environment, with great and fragrant bed linen and towels further contributing to a comfortable stay. Although some aspects, like maintenance attention and unheated pool facilities, require improvement, the overall impression is that the hotel is a solid choice for families traveling together.
The accommodation's location is convenient for those attending events at UFSCAR with a car, making it a good option for families visiting for academic pursuits. While traveling with pets is hassle-free, guests have noted that some facilities such as the sauna and garage could be better. Nonetheless, the hotel's family-focused amenities, including the pool, charm visitors who prioritize a family-friendly atmosphere.
4 Star
Hotel Nacional Inn São Carlos & Convenções receives praise for its exceptional service and well-trained, professional staff. Guests frequently highlight the cleanliness and organization of the hotel, recognizing these aspects as notable strengths. Although there is some discrepancy regarding the star rating on booking platforms, with some guests finding it misleading, the hotel creates a favorable impression overall. It's noted to be an appealing choice for families traveling with children, and several guests believe the hotel merits a higher classification than it currently has. Despite isolated criticisms of specific offerings like the coffee, the general sentiment leans positive, suggesting that the hotel provides a commendable experience.
Business
Hotel Nacional Inn São Carlos & Convenções stands out as a practical choice for business travelers in São Carlos, offering a good location and attentive, readily available staff. Guests appreciate its suitability for work, with specific recommendations for those attending conferences or other business events. The hotel boasts a straightforward check-in and check-out process, praised for its efficiency.
Dining options receive favorable mentions, with affordable and quality meals offered for lunch and dinner. However, there are occasional issues during breakfast service, with delays in replenishment and a lack of utensils. Despite this, the overall dining experience, particularly at dinner time, is positively noted.
The hotel's value proposition is highlighted, making it a cost-effective choice for those passing through the city briefly or attending events. The convenient location and service make it ideal not only for business trips but also for family stays. While the pool seems to be a popular feature among guests, some might not have the opportunity to experience it firsthand.
Overall, Hotel Nacional Inn São Carlos & Convenções is recommended for its functionality and cost-benefit ratio, proving to be an excellent option for business travelers aiming for comfort and efficiency during their stay.
Yes, Hotel Nacional Inn São Carlos & Convenções has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Nacional Inn São Carlos & Convenções.
Yes, Hotel Nacional Inn São Carlos & Convenções welcomes dogs.
Yes, parking facilities are available at Hotel Nacional Inn São Carlos & Convenções.
Yes, Hotel Nacional Inn São Carlos & Convenções has a gym.