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Summary of reviewsHotel Aliança, located in the heart of São Lourenço, is often praised for its prime location. Guests find it convenient due to its proximity to major attractions like Parque das Águas, shops and a variety of dining options. The option to explore the city on foot while leaving vehicles in the hotel's secure, covered parking further adds to its appeal.
Breakfast at Hotel Aliança receives numerous positive mentions with guests describing it as excellent, superb and satisfying. The variety of food offerings, including cakes, cheese bread, scrambled eggs and fruits, are well-liked, along with the attentive kitchen staff ensuring a pleasant dining experience. However, some guests suggest improvements in variety and organization.
The rooms are generally well-regarded for their cleanliness, spaciousness and modern furnishings. Despite minor issues like humidity, noisy beds and the need for minor renovations, the overall feedback highlights the rooms' comfort and well-maintained interiors. Guests appreciate the attention to cleanliness, though a few note that the bathrooms could use more detailed cleaning and functional updates.
The staff at Hotel Aliança is frequently commended for their warmth, friendliness and high-quality customer service. Reception service is notably fast and polite and guests feel well-cared-for due to the staff's attentiveness and courteous manner. Individual staff members, like receptionist Vera, receive special praise for their exceptional service.
Parking facilities are another standout feature, offering secure, covered options that visitors find convenient and ample. This hassle-free parking experience adds to the overall ease and comfort of the stay.
While the beds receive mixed feedback with some finding them comfortable and others noting issues like noise and size, the clean linens and overall sanitation earn positive remarks.
In summary, Hotel Aliança is highly recommended for its prime location, excellent breakfast, clean and comfortable rooms, attentive staff and convenient parking. While there are areas for improvement, the positive aspects significantly enhance the guest experience. Show more
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Categories
Hotel with Parking
This hotel provides parking facilities. It is located in the Centro area of São Lourenço.
Cheap Hotel
Offers a convenient location in the city center, making it easy to explore local attractions. It provides essential amenities at an affordable price. The inclusion of a telephone number enhances its accessibility.
Accessible Hotel
Hotel Aliança offers rooms and facilities for disabled people, indicating a commitment to providing accessible accommodations for guests with varying needs.
Hotel with Outdoor Pool
Offers an outdoor pool for guests. It provides a convenient option for relaxation and recreation.
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Heated Pool
Room Types
Deluxe Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower. This double room provides a flat-screen TV. The unit offers 2 beds.
Standard Double or Twin Room with FanThe twin/double room features a wardrobe, as well as a private bathroom boasting a shower.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of São Lourenço, Hotel Aliança boasts an enviable location that guests repeatedly praise in their reviews. The hotel is ideally situated in the city center, offering easy access to everything with many attractions less than 50 meters away. Visitors appreciate the proximity to Parque das Águas, the picturesque boardwalk, shops, coffee shops and a variety of restaurants and snack bars.
The convenience of being able to explore the city on foot is a significant benefit, allowing guests to leave their cars in the hotel's private, covered parking. The location's centrality also provides effortless access to various shopping and entertainment options, making it an excellent base for tourists.
Overall, Hotel Aliança's superb location is frequently highlighted as a major positive, making it an attractive choice for visitors looking to immerse themselves in the vibrant life of São Lourenço.
Breakfast
Hotel Aliança receives a diverse range of opinions regarding its breakfast spread, though primarily highlighted on a positive note. Guests repeatedly describe the breakfast as excellent, superb and exceptional, emphasizing its quality and variety. Many find it delicious and satisfying with comments pointing out the tasty food and attentive kitchen staff who ensure the dishes are replenished.
While several reviews commend the breakfast for being rich, very good and sufficient to meet expectations, others mention that it is simple yet fulfilling. The diverse offerings, such as cakes, cheese bread, scrambled eggs, bread, cookies, dulce de leche and fruits, receive specific praise for their taste and variety.
However, not all feedback is glowing. Some guests express disappointment with the breakfast, noting it has dropped in quality and could use more variety. A few reviews mention that the selection is limited and repetitive. There are critiques about the breakfast being straightforward and lacking diversity, suggesting improvements could be made in offering a broader range of items.
Overall, while Hotel Aliança's breakfast impresses many with its taste and quality, there are areas where some guests believe enhancements in variety and organization could elevate the experience further.
Rooms
Hotel Aliança's rooms generally receive positive feedback for their cleanliness and spaciousness. Most guests find the rooms to be well-organized and modern with clean and neat appearances. Many appreciate the airy atmosphere and the availability of blankets, which add to the overall comfort.
However, some guests have noted areas for improvement. Certain rooms suffer from humidity issues and need renovations, particularly addressing worn-out towels, uncomfortable mattresses and noisy beds. Noise can be a problem, especially for rooms facing the street or located above the restaurant, affecting the overall tranquility.
Moreover, the hotel could benefit from providing more portable heaters, as some rooms get quite cold. A lack of designated staff to assist with luggage has been pointed out, which can be inconvenient for elderly guests. Additionally, some rooms have minor functional issues, such as limited electrical outlets and bathrooms that flood after showers.
Despite these drawbacks, the rooms are frequently praised for their modern furniture and the overall sense of being recently renovated. Guests looking for a clean and comfortable stay with spacious interiors will find Hotel Aliança's rooms to be satisfactory, though some minor inconveniences could affect their experience.
Beds
Hotel Aliança offers beds that receive mixed reviews from its guests. On the positive side, many have found the mattresses and pillows to be comfortable and the linen is noted for being well sanitized and smelling good. Despite this, some guests have pointed out a few drawbacks. The beds are often described as noisy and small with several mentioning that the mattresses are soft but not firm, leading to discomfort for some. Additionally, there are comments about the beds being slightly high and having a generic feel. While the cleanliness and comfort of the linens earn good remarks, the overall comfort of the beds may not meet everyone's expectations.
Cleanliness
Hotel Aliança has received consistent praise for its cleanliness with guests frequently highlighting the well-maintained and organized nature of the rooms. The general cleanliness is often described as excellent with rooms being particularly noted for their tidy and immaculate condition. The facilities, though slightly dated, are kept very clean, which seems to be a point of pride for the hotel. The hotel’s cleaning standards extend to the entire property with several reviews emphasizing the spotless condition of the premises.
However, some areas, particularly the bathrooms, receive mixed feedback. While many guests found the bathrooms to be clean, others noted that they could use a bit more attention, mentioning issues like the absence of floor cloths leading to wet floors after showers and occasional dust in bathroom cabinets.
Despite a few remarks about the older structure and need for updating, which some guests felt detracted slightly from the overall pristine feel, the majority opinion favors the hotel's commitment to cleanliness. This dedication is seen as a cornerstone of the guest experience at Hotel Aliança, pairing well with the polite and helpful staff, good location and other well-regarded amenities of the hotel.
Staff
When it comes to the staff at Hotel Aliança, guests frequently highlight their exceptional warmth and friendliness. The customer service is a standout feature with numerous mentions of the staff being kind, attentive and helpful. The reception service scores notably high for its speed and politeness with guests particularly appreciating the efficient and courteous handling of their requests.
Moreover, the staff's attentiveness extends throughout the hotel, ensuring a hospitable experience that leaves guests feeling well looked after. The exemplary manners and education of the employees also contribute to a positive atmosphere, reinforcing the hotel's commitment to guest satisfaction.
Specific praise is given to individual staff members, like receptionist Vera, who is remembered for her remarkable attentiveness. Guests note that the caring and accommodating nature of the staff significantly enhances their stay, making them feel welcome and valued.
While a few guests point out minor issues such as uncomfortable and noisy beds, the overall sentiment remains highly favorable due to the outstanding service provided by the staff. This level of hospitality and promptness in addressing guests' needs means many guests look forward to returning to Hotel Aliança.
Parking
Hotel Aliança provides a range of excellent parking options that guests frequently praise for their convenience and security. The hotel offers a covered and spacious garage, ensuring vehicles are well-protected from the elements. The parking facilities are easily accessible and well-managed with ample space available to accommodate guests' needs. Guests appreciate the peace of mind that comes with knowing their vehicles are in a closed, secure environment. Whether arriving early or late, parking at Hotel Aliança is hassle-free, thanks to the convenient and abundant options on-site.
Yes, Hotel Aliança has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel Aliança.
No, Hotel Aliança doesn't allow dogs.
Yes, parking facilities are available at Hotel Aliança.