Hotel Colonial
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Summary of reviewsHotel Colonial is celebrated for its prime and convenient location right in front of the Parque das Águas and the heart of São Lourenço, offering easy access to city attractions, restaurants and shops. The hotel's central positioning is particularly valued by guests who enjoy leisurely walks and appreciate the attentive staff, enhancing their overall positive experience. The value for money, cleanliness and quality of services add to the hotel's appeal.
The breakfast at Hotel Colonial has received positive reviews, noted for its excellent quality and variety. Guests frequently mention the delicious and diverse options available, including breads, fruits, cakes, juices and freshly made scrambled eggs. The attentiveness and friendliness of the kitchen staff contribute to a satisfying dining experience, making breakfast a highlight of many guests' stays. While some suggest minor improvements, the general consensus is that the breakfast offerings are abundant and well-varied, exceeding expectations for a 2-star hotel.
The rooms at Hotel Colonial receive mixed feedback. Positively, guests appreciate the cleanliness and spaciousness along with strong showers and cozy setups featuring fluffy blankets. Some rooms are newly renovated and functional. However, issues such as small room sizes, humidity, outdated furniture and occasional cleanliness concerns like mold and damp walls detract from the experience. Guests also report noise problems and the need for basic amenities and in-room comforts.
Cleanliness in general garners mixed reviews as well. Some guests praise the hotel's hygiene standards and daily cleaning routines, while others point out issues such as damp, moldy rooms, outdated decor and rusty showers that require more attention.
The staff at Hotel Colonial are highly commended for their friendliness, helpfulness and professionalism. Guests frequently mention the polite and accommodating nature of the employees, who contribute significantly to a welcoming atmosphere and exceptional service. Specific staff members receive individual accolades for their outstanding service, enhancing the overall guest experience.
Feedback on the hotel's Wi-Fi is varied. While some guests find the Wi-Fi reliable, others report issues with weak or unstable connections, affecting their stay.
Parking at Hotel Colonial is convenient with many appreciating the on-site parking garage and valet service. However, space can be tight, especially on weekends, leading to crowding and difficulties with the parking system.
Families find Hotel Colonial to be a comfortable and hospitable choice with a pleasant and family-friendly environment. The hotel's location is advantageous for exploring the city with children and the overall experience for families is positive.
Guest experiences with the beds are generally positive with many praising the comfort of the mattresses and the quality of the bed linens. However, some guests mention noisy beds, uneven mattresses and the need for more frequent linen changes.
Hotel Colonial is also noted for being dog-friendly, accommodating and treating pets well. This inclusive policy with no additional charges for small pets, is particularly appreciated by pet owners, making the hotel a preferred choice for travelers with furry companions.
In summary, Hotel Colonial offers a strong central location, commendable breakfast and friendly staff, making it a favorable option for many guests. However, some areas like room conditions and Wi-Fi connectivity show room for improvement.
Categories
The breakfast at Hotel Colonial has received positive reviews, noted for its excellent quality and variety. Guests frequently mention the delicious and diverse options available, including breads, fruits, cakes, juices and freshly made scrambled eggs. The attentiveness and friendliness of the kitchen staff contribute to a satisfying dining experience, making breakfast a highlight of many guests' stays. While some suggest minor improvements, the general consensus is that the breakfast offerings are abundant and well-varied, exceeding expectations for a 2-star hotel.
The rooms at Hotel Colonial receive mixed feedback. Positively, guests appreciate the cleanliness and spaciousness along with strong showers and cozy setups featuring fluffy blankets. Some rooms are newly renovated and functional. However, issues such as small room sizes, humidity, outdated furniture and occasional cleanliness concerns like mold and damp walls detract from the experience. Guests also report noise problems and the need for basic amenities and in-room comforts.
Cleanliness in general garners mixed reviews as well. Some guests praise the hotel's hygiene standards and daily cleaning routines, while others point out issues such as damp, moldy rooms, outdated decor and rusty showers that require more attention.
The staff at Hotel Colonial are highly commended for their friendliness, helpfulness and professionalism. Guests frequently mention the polite and accommodating nature of the employees, who contribute significantly to a welcoming atmosphere and exceptional service. Specific staff members receive individual accolades for their outstanding service, enhancing the overall guest experience.
Feedback on the hotel's Wi-Fi is varied. While some guests find the Wi-Fi reliable, others report issues with weak or unstable connections, affecting their stay.
Parking at Hotel Colonial is convenient with many appreciating the on-site parking garage and valet service. However, space can be tight, especially on weekends, leading to crowding and difficulties with the parking system.
Families find Hotel Colonial to be a comfortable and hospitable choice with a pleasant and family-friendly environment. The hotel's location is advantageous for exploring the city with children and the overall experience for families is positive.
Guest experiences with the beds are generally positive with many praising the comfort of the mattresses and the quality of the bed linens. However, some guests mention noisy beds, uneven mattresses and the need for more frequent linen changes.
Hotel Colonial is also noted for being dog-friendly, accommodating and treating pets well. This inclusive policy with no additional charges for small pets, is particularly appreciated by pet owners, making the hotel a preferred choice for travelers with furry companions.
In summary, Hotel Colonial offers a strong central location, commendable breakfast and friendly staff, making it a favorable option for many guests. However, some areas like room conditions and Wi-Fi connectivity show room for improvement.
Family Friendly Hotel
The hotel's location on Avenida Comendador Costa suggests accessibility to local attractions. It is suitable for families looking to explore the area.
Dog Friendly Hotel
Hotel Colonial is a pet-friendly hotel. It offers comfortable accommodations and is centrally located in São Lourenço, making it convenient for guests to explore the area with their dogs. The hotel's welcoming atmosphere extends to furry companions, ensuring a pleasant experience for all.
Dogs Stay Free
Hotel with Parking
This hotel is mentioned as an option with parking. It is located on Avenida Comendador Costa.
Cheap Hotel
Offers a budget-friendly stay with a convenient location. It provides essential amenities and is suitable for travelers looking for affordable accommodation. It also has a listed telephone number, making it easily contactable.
Accessible Hotel
Hotel Colonial offers rooms/facilities for disabled guests and wheelchair access. It is a pet-friendly hotel.
Hotel where Dogs Stay Free
Guest Reviews
Hotel Colonial is consistently praised for its outstanding and convenient location. Situated right in front of the Parque das Águas and centrally located in the heart of São Lourenço, the hotel offers guests easy access to the city's main attractions, restaurants, shops and general commerce. Many find that everything is within walking distance, eliminating the need for a car during their stay. The prime location allows visitors to enjoy leisurely walks around the city and the nearby Water Park, making it particularly suitable for those accompanied by elderly individuals. The hotel's strategic position is complemented by the helpful and attentive staff, adding to the overall positive experience. While reviews focus heavily on the superiority of its location, guests also appreciate the value for money, cleanliness and the quality of services provided.
Hotel Colonial has garnered favorable reviews for its breakfast offerings. Guests frequently highlight the excellent quality and variety available. The breakfast is often described as delicious with a wide range of options including breads, fruits, cakes, juices and freshly made scrambled eggs. The service from the kitchen staff is noted for being exceptionally attentive and friendly.
Many guests appreciate the well-stocked and welcoming spread, considering it a highlight of their stay. Specific praises include the freshness of the food and the consistently replenished tables, which contribute to a satisfying dining experience. Despite some mentions of the breakfast being simple yet tasty, the overall sentiment remains positive with an abundant and well-varied menu appealing to different tastes.
The combination of a great breakfast and the hotel's prime location contributes to a highly satisfactory stay at Hotel Colonial. While a few reviews suggest room for improvement in variety, the general consensus is that the breakfast meets and often exceeds expectations, especially for a 2-star hotel.
Hotel Colonial offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciate the cleanliness and spaciousness of the rooms. Several reviews highlighted the strong showers and the overall cleanliness of the bathrooms. The atmosphere of the hotel, enhanced by fluffy blankets and cozy setups, has also received compliments. Some rooms are specifically noted for their new and functional facilities, which meet all basic accommodation needs.
However, there are notable areas for improvement. Many rooms are described as very small and there seems to be significant variation in room sizes and conditions. Some guests reported issues with humidity and mold, particularly in ground-floor rooms. Outdated furniture and a need for renovations are recurring themes. There's also mention of low lighting and occasional issues with room cleanliness, such as dirty sheets and damp walls.
While some rooms are quiet and pleasant, others suffer from noise issues, possibly due to their proximity to the pantry or the use of noisy beds. Basic amenities like soap and shampoo are occasionally missing and in-room comforts such as heaters are not always provided, even in chilly weather.
Overall, Hotel Colonial seems to have a lot going for it with spacious and clean accommodation options, but attention to maintenance and updates would greatly enhance guest satisfaction.
Hotel Colonial has garnered a range of feedback regarding its beds from guests. One of the most consistent positive remarks is about the comfort of the mattresses with many guests highlighting the soft and comfortable sleeping arrangements. Several reviews specifically mention the beds being very comfortable, contributing to a restful night's sleep. Additionally, the bed linens have been praised for being clean and of good quality. Many guests felt at home with the cozy environment enhanced by comfortable beds and soft pillows.
However, there are areas of concern noted in the reviews. Some guests experienced noisy beds, which creaked when they moved, while a few found the beds to be either too hard or too soft. There were also mentions of uneven mattresses and musty conditions in certain instances. Additionally, a few guests were disappointed with the infrequent change of bed and bath linen, expressing a desire for daily replacements.
Despite these occasional issues, the overall sentiment leans towards a positive experience with many guests appreciating the comfort and cleanliness of the beds, which plays a vital role in their stay at Hotel Colonial.
Hotel Colonial presents a mixed experience regarding cleanliness with guests highlighting both positives and areas that need improvement. On the positive side, numerous reviews praise the hotel for its very clean and well-organized rooms. Excellent cleanliness and hygiene standards are often noted, along with daily cleaning routines that ensure fresh towels and toiletries are consistently provided. Many guests appreciate the spacious rooms, fluffy blankets and overall cleanliness improvements.
However, the hotel is not without its flaws. Some rooms were reported to be damp and moldy with dark and outdated decor that could benefit from renovation. Specific issues like rusty showers and peeling paint also detract from the overall experience. Areas like the pool and some corners of the bathroom require more attention to maintain cleanliness. While some reviews commend the cleaning staff's efforts, others feel the room cleanliness and general hotel hygiene could be better.
In summary, while many guests find the cleanliness satisfactory and well-maintained, others note significant room for improvement, particularly in addressing older furniture, damp conditions and thorough bathroom cleaning.
Hotel Colonial stands out for its exceptional service with numerous reviews highlighting the friendliness and attentiveness of its staff. Guests describe the employees as very polite, helpful and always well-prepared, contributing significantly to a welcoming atmosphere. The reception team, particularly praised for their warm welcome and useful city suggestions, is frequently mentioned for their professionalism and cordiality.
Customer service is reported to be consistently outstanding with special mentions of specific staff members such as Mr. Patrício and Rose, who go above and beyond in their roles. The hotel's central location is complemented by a service team that is both efficient and courteous. The breakfast, noted for its variety and freshness, is prepared with great care and is appreciated by many guests.
Despite a few mentions of less responsive employees, the overall consensus is overwhelmingly positive, reflecting a strong culture of hospitality and guest care. Notable staff members like Sandra, Mariza and Rosilene receive individual accolades for their exceptional service, further enhancing the guest experience at the hotel.
The reviews point to a dedicated team that ensures a memorable stay for all visitors with many guests expressing their satisfaction and gratitude for the attentive and friendly service received.
Hotel Colonial has received mixed feedback regarding its Wi-Fi services. Many guests have complimented the hotel's Wi-Fi, noting that it works very well. However, there are notable concerns from other visitors who found the Wi-Fi to be weak, unstable or even non-existent in some areas. Issues such as intermittent connections and poor internet performance in rooms were also highlighted. While some guests had a positive experience with the Wi-Fi, others encountered significant problems that affected their stay.
The parking situation at Hotel Colonial receives mixed feedback from guests. On the positive side, many appreciate the convenience of having on-site parking and a dedicated parking garage. The security of the parking facilities and the availability of valet service to assist with parking are commendable features. Guests also praise the efficient and organized efforts of staff members like Joselito, who ensures the parking runs smoothly. However, the parking lot is relatively small and often gets crowded, especially on Saturdays. Some guests note that the tight spaces and the system where cars are piled up can be problematic. While the general parking system works for many, improvements in organization and space could enhance the overall guest experience.
Hotel Colonial is highly regarded for its comfort and excellent hospitality towards families. Guests appreciated the incredible views and the pleasant, family-friendly environment the hotel offers. It is noted for being a good choice for a family outing and for providing a nice atmosphere for families. Reviewers also highlighted the hotel as very good overall. Additionally, the location of the hotel is praised for its suitability for exploring the city with children. However, there was a minor complaint about a dog smelling of smoke, but overall, the feedback emphasizes a positive and welcoming experience for families.
Hotel Colonial is recognized as a pet-friendly establishment, particularly well-suited for guests traveling with well-behaved dogs. Reviews highlight that pets, including small dogs, are not only accepted but are also warmly welcomed and treated well during their stay. Guests appreciate that their pets are taken care of, especially when they need to leave without them. The hotel does not charge a fee for small pets, which is a notable advantage for pet owners. Regular visitors express their satisfaction with the hotel's inclusive policies and emphasize their repeated stays due to the positive experiences with their pets. Overall, Hotel Colonial stands out for its accommodating approach towards pets, making it a preferred choice for travelers with furry companions.
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Location
Breakfast
Many guests appreciate the well-stocked and welcoming spread, considering it a highlight of their stay. Specific praises include the freshness of the food and the consistently replenished tables, which contribute to a satisfying dining experience. Despite some mentions of the breakfast being simple yet tasty, the overall sentiment remains positive with an abundant and well-varied menu appealing to different tastes.
The combination of a great breakfast and the hotel's prime location contributes to a highly satisfactory stay at Hotel Colonial. While a few reviews suggest room for improvement in variety, the general consensus is that the breakfast meets and often exceeds expectations, especially for a 2-star hotel.
Rooms
However, there are notable areas for improvement. Many rooms are described as very small and there seems to be significant variation in room sizes and conditions. Some guests reported issues with humidity and mold, particularly in ground-floor rooms. Outdated furniture and a need for renovations are recurring themes. There's also mention of low lighting and occasional issues with room cleanliness, such as dirty sheets and damp walls.
While some rooms are quiet and pleasant, others suffer from noise issues, possibly due to their proximity to the pantry or the use of noisy beds. Basic amenities like soap and shampoo are occasionally missing and in-room comforts such as heaters are not always provided, even in chilly weather.
Overall, Hotel Colonial seems to have a lot going for it with spacious and clean accommodation options, but attention to maintenance and updates would greatly enhance guest satisfaction.
Beds
However, there are areas of concern noted in the reviews. Some guests experienced noisy beds, which creaked when they moved, while a few found the beds to be either too hard or too soft. There were also mentions of uneven mattresses and musty conditions in certain instances. Additionally, a few guests were disappointed with the infrequent change of bed and bath linen, expressing a desire for daily replacements.
Despite these occasional issues, the overall sentiment leans towards a positive experience with many guests appreciating the comfort and cleanliness of the beds, which plays a vital role in their stay at Hotel Colonial.
Cleanliness
However, the hotel is not without its flaws. Some rooms were reported to be damp and moldy with dark and outdated decor that could benefit from renovation. Specific issues like rusty showers and peeling paint also detract from the overall experience. Areas like the pool and some corners of the bathroom require more attention to maintain cleanliness. While some reviews commend the cleaning staff's efforts, others feel the room cleanliness and general hotel hygiene could be better.
In summary, while many guests find the cleanliness satisfactory and well-maintained, others note significant room for improvement, particularly in addressing older furniture, damp conditions and thorough bathroom cleaning.
Staff
Customer service is reported to be consistently outstanding with special mentions of specific staff members such as Mr. Patrício and Rose, who go above and beyond in their roles. The hotel's central location is complemented by a service team that is both efficient and courteous. The breakfast, noted for its variety and freshness, is prepared with great care and is appreciated by many guests.
Despite a few mentions of less responsive employees, the overall consensus is overwhelmingly positive, reflecting a strong culture of hospitality and guest care. Notable staff members like Sandra, Mariza and Rosilene receive individual accolades for their exceptional service, further enhancing the guest experience at the hotel.
The reviews point to a dedicated team that ensures a memorable stay for all visitors with many guests expressing their satisfaction and gratitude for the attentive and friendly service received.
Wi-Fi
Parking
Family
Dog Friendly
No, Hotel Colonial doesn't have any pool.
No, a spa isn't available at Hotel Colonial.
Yes, Hotel Colonial welcomes dogs.
Yes, parking facilities are available at Hotel Colonial.
No, Hotel Colonial doesn't have a gym.
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