Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Premier stands out for its exceptional location, offering easy access to the beach, diverse restaurants, and essential amenities like pharmacies and convenience stores. Its positioning on the lively Avenida dos Holandeses provides guests with a vibrant atmosphere and convenient proximity to the historic center, making it a prime choice for both leisure and business travelers.
The breakfast offering is generally seen as adequate, though some guests desire more diverse and regional options. A lack of variety and repetitive menus are noted, yet the central location tends to balance these criticisms, making the hotel an appealing choice despite some culinary shortcomings.
Room experiences are mixed, but generally offer spaciousness and cleanliness. Positive aspects include pleasant decor and well-organized layouts, enhancing the overall aesthetic. However, there are notable concerns about worn-out mattresses and air conditioning inefficiencies, with guests suggesting updates in these areas to improve comfort.
Cleanliness throughout the hotel receives varied feedback. Many guests appreciate clean rooms and bathrooms, but some encounter issues such as moldy smells and insufficient towel supplies. More consistent hygiene and maintenance could elevate guest satisfaction.
Staff interactions are similarly varied, with many guests applauding the friendly, helpful service. However, there are reports of inconsistent service quality and untrained staff. Improving training and consistency could enhance the guest experience further.
Wi-Fi connectivity at the hotel presents challenges, with frequent reports of weak signals and inconsistent access, particularly unsuitable for business needs. Improvements in this area would significantly benefit guests’ experiences.
The hotel’s proximity to the beach enhances its appeal, despite environmental concerns about water quality. Easy access to dining and nightlife provides ample entertainment options, though the lively surroundings may lead to noise issues at night.
Parking is appreciated for its accessibility and affordability, though guests note it incurs additional fees. Some logistical issues, such as unclear signage and bureaucratic procedures, slightly detract from the convenience.
While bedding receives some positive feedback for comfort, numerous reviews indicate a need for updates. Old and saggy mattresses, alongside inadequate linens, suggest room for improvement to ensure restful nights for all guests.
Accessibility is adequate, with the hotel benefiting from its location and functional elevator. However, improvements could be made to better accommodate travelers with disabilities, such as clearer access routes from the parking lot.
Overall, Hotel Premier offers a blend of coastal charm and urban convenience, making it a favored choice for returning visitors. It possesses significant potential for enhancement in areas like maintenance, Wi-Fi, and staff training, which could collectively elevate the overall guest experience. Show more
Read review summaries for all categories
Categories
Hotel near The Beach
Situated on Avenida dos Holandeses, this hotel is near the beach. Its location offers convenient access to coastal attractions.
Hotel with Parking
Hotel Premier is tagged in the database as having parking facilities and is located on Avenida dos Holandeses.
Cheap Hotel
Hotel Premier provides essential amenities for a comfortable stay. It offers a budget-conscious option.
Accessible Hotel
Hotel Premier offers wheelchair access and facilities for disabled guests. Bathrooms are equipped for disabled use, including a toilet for disabled. The hotel also has a lift.
Hotel near Nightlife Spots
Room Types
Standard Double RoomThis air-conditioned room offers free Wi-Fi, cable TV, a minibar and telephone.
Standard Twin RoomThis air-conditioned room offers free Wi-Fi, cable TV, a minibar and telephone
Guest Reviews
7.3
Good
Location
Hotel Premier consistently impresses guests with its outstanding location. Nestled in a prime area, it offers easy access to the beach, a variety of restaurants, and essential services such as pharmacies and convenience stores. Situated on the bustling Avenida dos Holandeses, guests find themselves in a vibrant environment where a pleasant walk can lead to numerous dining options, making it a perfect choice for both leisure and business travelers.
The neighborhood is noted for being noble and safe, enhancing the overall experience. Proximity to the cultural center and downtown further adds to the appeal, providing guests with seamless connections to key attractions. Whether visitors are looking to explore the historic center or indulge in the nearby nightlife, the location stands out as a major advantage.
Despite minor criticisms about certain aspects of the hotel, the location frequently overshadows these, portraying Hotel Premier as a great option for visitors seeking convenient and efficient access to São Luís's highlights. The strategic positioning ensures that everything essential for an enjoyable stay is within reach, making the hotel an excellent choice for enjoying the city's coastal charm.
Breakfast
Breakfast experiences at Hotel Premier receive mixed reviews from guests. While many appreciate the good breakfast and commend the variety and taste, others find it lacking in diversity and options. Some guests describe it as simple yet satisfactory, with sufficient items like breads, fruits, cereals, and both hot and cold beverages. However, there are prevalent suggestions for more regional offerings like couscous and tapioca, and improvements in juice quality and replenishment speed.
For those who value a hearty start to their day, the breakfast is often seen as acceptable but not spectacular. Concerns about repetitive menus and limited choices are frequent, with some guests feeling the offerings are not proportional to the hotel's pricing. Despite these criticisms, the convenient location and overall experience usually provide a balanced perspective for travelers considering staying at Hotel Premier.
Rooms
Hotel Premier offers a mixed experience according to guest reviews. The rooms are often praised for their spaciousness and clean presentation, making them fairly comfortable for guests staying solo or for work trips. Many reviews highlight the pleasant decor and well-organized layout, contributing to an overall positive aesthetic experience. The central location in the city is another advantageous aspect, providing easy access to local attractions and amenities.
However, frequent criticisms suggest that the rooms lack essential maintenance and renovation, with old and saggy mattresses often mentioned as uncomfortable and needing replacement. The air conditioning system is a common concern, with reports of inefficiency and leaks. Moldy smells in several rooms detract from what would otherwise be a satisfactory stay.
Cleanliness receives mixed remarks, as some rooms are noted to be very clean and organized while others leave much to be desired in terms of bathroom hygiene and general tidiness. Basic amenities like towels are sometimes insufficient, with guests needing to request additional ones.
Overall, the hotel offers a comfortable space for those not seeking luxurious accommodations, but could greatly benefit from updates to its furnishing and facilities to improve comfort and guest satisfaction.
Beds
When it comes to the bedding experience at Hotel Premier, the ambiance seems to be a mixed bag. On the positive end, some guests have reported having good night's rests with comfortable beds that made them feel right at home, offering the kind of comfort one might expect after a long day of sightseeing or business meetings. However, a considerable number of reviews suggest that there's significant room for improvement in this area.
Many guests have found the mattresses to be old, saggy, and too soft, with some describing them as being worn out and in need of replacement. The issue of uncomfortable beds is further compounded by outdated spring mattresses that often poke and irritate sleepers, leading to less-than-restorative nights. Others have noted that the bed linens are thin, stained, or too short, failing to stay in place and revealing the mattresses underneath.
Moreover, there are complaints about the general cleanliness of the bedding, with mattresses described as dusty, stained, or yellowed, and pillows that lack sufficient comfort. The bed height is another point of contention, with several guests mentioning them as being inconveniently low. While there are instances of positive feedback, these appear to be overshadowed by a larger call for improvements to ensure all guests enjoy a good night’s sleep.
In summary, while Hotel Premier does offer instances of comfort for some, it seems clear there’s a collective yearning for upgrades to bedding quality and maintenance to enhance the overall guest experience.
Cleanliness
Hotel Premier has received varied feedback regarding its cleanliness, with some aspects praised and others needing improvement. Guests have noted that the cleanliness around the hotel is, at times, quite commendable, with several mentions of clean rooms and bathrooms, contributing to an overall pleasant and organized environment. For those who appreciate a tidy stay, there are instances where the facilities are described as impeccable and very clean, offering a proper level of hygiene.
On the downside, there are several reports that suggest a decline in cleanliness standards. Specific issues such as moldy smells, insufficient towel supplies, and worn-out linens detract from the guest experience. Some visitors have experienced dirty bathrooms and poor maintenance in certain areas, such as mildew in showers and dirt on bathroom tiles. The need for consistent room cleaning during stays has been highlighted, with some guests encountering a lack of daily cleaning services.
Moreover, the hotel seems to require renovation and enhanced maintenance, as guests have noticed outdated infrastructure, sagging mattresses, and a general need for refurbishment. Common issues also include worn-out towels with unpleasant odors and insufficient heating in showers. Despite these challenges, the cleanliness of the corridors and certain rooms remains a positive note for guests.
Overall, Hotel Premier shows potential in providing a clean and comfortable stay, but there is significant room for improvement, particularly in maintaining consistency in hygiene standards and addressing the renovation needs.
Staff
Hotel Premier offers a mixed experience when it comes to staff interactions, as revealed in recent guest reviews. The hotel staff are generally described as friendly, polite, and helpful. Many guests appreciated the attentive and efficient service, highlighting individuals like Arthur, Danilo, and Edivaldo for their exceptional hospitality. The reception staff were commended for printing boarding passes and resolving issues effectively.
However, there is a significant number of concerns regarding inconsistent service quality. Some guests encountered untrained and indifferent staff members, especially at reception and during breakfast services. Instances of rude behavior and lack of support, such as not assisting pregnant guests with luggage, were reported. Guests also noted delays and issues like towel shortages and poor room cleaning.
While the staff's hospitality is often praised, there remains a need for improved training and consistency to ensure all guests experience the warm and professional service that some have enjoyed. The hotel has potential, with its welcoming team and good location, but it needs to address these service inconsistencies to enhance the overall guest experience.
Wi-Fi
Hotel Premier offers its guests a mixed experience when it comes to Wi-Fi connectivity. While a select few guests noted that the internet worked adequately in certain areas, the predominant feedback points to significant issues with the Wi-Fi throughout the hotel. Guests frequently experienced weak signals, inconsistent connectivity, and a complete lack of access in many rooms. For those traveling on business, the hotel's Wi-Fi proved to be unsuitable, often hindering the ability to conduct online meetings or use the internet effectively for work purposes. The signal often fluctuated, leading to unstable connections that were only dependable near the hotel reception. Overall, while some guests appreciated the cost-benefit of the hotel and its longstanding customer relationships, the Wi-Fi service remains an area in need of considerable improvement to enhance the guest experience.
Beach
Hotel Premier boasts a strategic location in a distinguished and safe neighborhood of São Luís, with its proximity to the beach being one of its standout features. Situated on one of the city's main avenues, it offers guests convenient access to a variety of amenities, including restaurants, supermarkets, pharmacies, and bars, all within walking distance. Visitors appreciate the easy access to the beachfront of Ponta de Areia and São Marcos beach, with Uber rides taking just a few minutes. Despite some environmental concerns regarding water quality and safety issues for beachgoers, the area remains well-connected and vibrant, providing an abundance of dining and nightlife options. The hotel's prime location truly enhances the guest experience, offering a blend of coastal charm and urban convenience.
Parking
Hotel Premier offers convenient parking options for guests, albeit with some notable considerations. Many reviews highlight the availability of parking as a strong point, with guests appreciating the accessibility and affordability of this service. Numerous guests mention that the parking is secure, adding an extra layer of confidence for those worries about the safety of their vehicles.
However, travelers should be aware that parking at Hotel Premier comes with an additional fee, which is separate from the room rate. This paid aspect is frequently noted in reviews, suggesting that guests should plan for this expense in advance. Some reviews indicate frustration regarding the lack of initial clarity about this charge, so it's advisable to confirm parking fees during the booking process to avoid any surprises.
The convenience of parking is slightly undermined by a few logistical issues. There are reports of the garage not being well signposted, resulting in confusion about entry points. Additionally, the process of ticket validation can be somewhat bureaucratic, requiring trips to the reception that might delay guests' plans.
Finally, while the hotel provides parking, it should be noted that it is open, with limited control over who enters and exits. This might not be ideal for guests looking for more restricted or secure parking facilities. Overall, the parking service at Hotel Premier is advantageous in terms of availability and price, but guests should be prepared for the associated fees and some procedural inconveniences.
Nightlife
Hotel Premier boasts a prime location perfect for those who love to immerse themselves in the vibrant nightlife. Situated near the beach, guests have easy access to a variety of bars, restaurants, and delis, providing ample options for night-time entertainment. The hotel is strategically positioned right on a busy avenue, ensuring that visitors are always in the heart of the action. Its proximity to nightlife venues, party halls, and the historic center makes it an ideal choice for those looking to enjoy June festival events and more. With a great pizzeria available inside the hotel, guests can enjoy an evening meal without having to venture far. However, it's worth noting that the area can be quite noisy at night due to the surrounding lively atmosphere. Despite this, the hotel remains a favored destination for returning guests who appreciate the cost-benefit, the comfort of good showers, and convenience of location.
Accessible
Hotel Premier offers a mixed experience for travelers with disabilities, though its prime location garners praise for easy access to nearby areas. The historic theme of the hotel aligns with the charm of São Luís, providing a visually delightful environment. Guests appreciated the comfortable, well-lit rooms, highlighting the cozy beds. Despite these comforts, some accessibility concerns were noted. Access from the parking lot, which involves stairs, proves challenging for those with limited mobility or lots of luggage. While the elevator is described as old, it is functional, aiding accessibility to some extent.
The hotel breakfast includes several options, though guests expressed a desire for items like cheese bread and more fruit variety. Facilities, such as a microwave or kitchen, are suggested to better cater to families with young children. The need to request face towels and the absence of standard amenities like blankets were also noted as areas for improvement, alongside challenges with the key card system and insufficient air conditioning.
Overall, Hotel Premier blends historic ambiance with some modern comforts, but improvements in accessibility and amenities would enhance the experience for all guests, particularly those with specific needs.
No, Hotel Premier doesn't have any pool.
No, a spa isn't available at Hotel Premier.
No, Hotel Premier doesn't allow dogs.
Yes, parking facilities are available at Hotel Premier.