Hotel Resort Rio Poty
Sao Luis
-2.49079900,
-44.30411000
,
Avenida Dos Holandeses, Lote 2/5 Quadra 32 Nº 1 - Bairro Ponta D´areia
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Summary of reviewsHotel Resort Rio Poty in São Luís is renowned for its prime location, offering easy access to city attractions, beaches, restaurants, and essential amenities. The stunning sea views from rooms and leisure areas significantly enhance the charm of the stay. Guests frequently praise the spacious accommodations and highlight the comfort and cleanliness of the rooms, alongside a sizeable pool area that serves as a perfect relaxation spot. The breakfast is applauded for its diverse offerings, including healthy options.
The hotel’s dining experience, especially breakfast crafted by Chef Marcelo, garners commendation for its variety and quality, although lunch and dinner menus could benefit from expansion and efficiency improvements. The spacious rooms are often admired for their beautiful views and comfortable beds, with mixed feedback on furnishings and maintenance, indicating potential areas for enhancement.
Cleanliness provides a varied experience, with standard maintenance issues occasionally noted, yet an orderly environment remains appreciated. The staff at the hotel are widely celebrated for their polite and helpful nature, with particularly noteworthy service in dining areas from individuals like Bar Man Swamy, Adriana, and breakfast staff such as Clenilson. Nonetheless, inconsistencies in service quality, especially at reception, are areas highlighted for improvement.
The beautiful and well-maintained pool area stands out as a great attraction, offering an ideal family-friendly environment with its shallow design. The poolside experience is further elevated by a well-stocked bar and stunning sea views. Moreover, the newly revitalized Beach Club Rio Poty is a notable highlight, providing exceptional service and a quality menu.
The hotel’s Wi-Fi services receive varied feedback, with ongoing improvements noted. While Hotel Resort Rio Poty holds promise as a comfortable and valuable accommodation option with several standout features, it requires enhancements in certain aspects to fully align with expectations of a four-star resort.
Categories
The hotel’s dining experience, especially breakfast crafted by Chef Marcelo, garners commendation for its variety and quality, although lunch and dinner menus could benefit from expansion and efficiency improvements. The spacious rooms are often admired for their beautiful views and comfortable beds, with mixed feedback on furnishings and maintenance, indicating potential areas for enhancement.
Cleanliness provides a varied experience, with standard maintenance issues occasionally noted, yet an orderly environment remains appreciated. The staff at the hotel are widely celebrated for their polite and helpful nature, with particularly noteworthy service in dining areas from individuals like Bar Man Swamy, Adriana, and breakfast staff such as Clenilson. Nonetheless, inconsistencies in service quality, especially at reception, are areas highlighted for improvement.
The beautiful and well-maintained pool area stands out as a great attraction, offering an ideal family-friendly environment with its shallow design. The poolside experience is further elevated by a well-stocked bar and stunning sea views. Moreover, the newly revitalized Beach Club Rio Poty is a notable highlight, providing exceptional service and a quality menu.
The hotel’s Wi-Fi services receive varied feedback, with ongoing improvements noted. While Hotel Resort Rio Poty holds promise as a comfortable and valuable accommodation option with several standout features, it requires enhancements in certain aspects to fully align with expectations of a four-star resort.
Hotel near The Beach
Located in the Ponta d'Areia area, this hotel offers a sun terrace with a swimming pool. It provides a comfortable setting for enjoying beach activities and relaxation.
Hotel with Spa
This hotel features a Spa & Wellness Center where guests can receive massages and body treatments. It also offers an outdoor pool, a gym, and a garden for overall well-being.
Family Friendly Hotel
This hotel offers a comfortable stay with amenities suitable for families. It has spacious rooms and is located near the beach, providing opportunities for family fun and relaxation.
Hotel with Swimming Pool
This hotel offers a swimming pool and is located near Mirante da Lagoa. It provides a comfortable stay with various amenities and services.
Outdoor Pool
Hotel with Parking
This hotel is noted to include parking as an amenity. It features an outdoor pool with sun loungers and is located in the Ponta D'areia area.
4-Star Hotel
Located in the Ponta D'Areia neighborhood, it provides a comfortable stay with various amenities suitable for both leisure and business travelers. Its location offers easy access to the beach and other attractions.
Hotel with Outdoor Pool
This hotel features an outdoor pool area with sun loungers and a sun terrace, offering stunning sea views and beachfront access. Guests can also enjoy a garden area, spa and wellness centre, fitness centre, and dedicated children's pool and play area.
Small Hotel
Guest Reviews
Hotel Resort Rio Poty boasts a prime location in São Luís, making it effortlessly accessible to various city attractions, including bustling beaches and a vibrant historic center. Guests frequently commend the hotel's position for its proximity to restaurants, shops, and essential amenities like pharmacies and supermarkets. The hotel offers stunning sea views from the rooms, balconies, and leisure areas, adding to the overall charm of the stay.
In addition to its fantastic location, the hotel features spacious accommodations and welcoming facilities. Many reviews highlight the comfort and cleanliness of the rooms, while the sizeable pool area provides a perfect spot for relaxation. The breakfast is noted for its variety, catering to diverse tastes, including healthy options. Despite some comments about the need for facility updates, the hotel is generally praised for its good value, making it a desirable choice for travelers seeking convenience and scenic beauty in São Luís.
Hotel Resort Rio Poty's breakfast offerings have received a mixed bag of reviews from guests. On the positive side, many guests found the breakfast to be excellent, praising its wonderful variety and the inclusion of fresh fruits and a good selection of breads. The cozy and clean dining area added to the pleasant experience for some, while others appreciated the healthy choices available. The wonderful service and scenic views during breakfast were particular highlights for others.
However, some guests noted areas needing improvement. Critiques pointed out a lack of protein and hot savory options, with some describing the breakfast as basic or limited. For some guests, the quality and variety of fruits, juices, and breads declined over time. There were mentions of breakfast being below expectations compared to the hotel's standard and pricing. Issues such as slow replenishment and occasionally stale or bitter items were noted as well.
In summary, while the breakfast at Hotel Resort Rio Poty receives high praise for variety and ambiance, guests have also identified areas for potential improvement in terms of diversity and consistency.
Hotel Resort Rio Poty's dining experience presents a mixed bag of highlights and areas needing improvement. The restaurant boasts a reasonably priced menu with standout remarks, especially for breakfast, which guests find excellent. Chef Marcelo receives particular praise for his culinary skills, delivering personalized and flavorful dishes like the renowned cassava cake and expertly prepared fish. Room service consistently impresses with its high quality. However, lunch and dinner offerings appear limited and can fall short of expectations. Some guests experience extended waiting times during dinner, suggesting the need for better efficiency. Overall, the cost-benefit ratio for dining is considered positive, but enhancements in menu variety and service speed would elevate the dining experience.
Hotel Resort Rio Poty offers a mixed experience when it comes to its rooms. Guests consistently praise the spaciousness of the rooms, often highlighting the beautiful views from the balconies, which overlook the pool and sea. The comfort of the beds is another positive aspect, with guests enjoying large and comfortable sleeping arrangements. Many visitors appreciate the good location and overall structure of the hotel, despite it being quite old.
However, reviews frequently mention issues with outdated and worn-out furnishings. Some rooms have musty odors and moisture problems, pointing to a need for better maintenance. There are also reports of discomfort due to certain room amenities being in need of repair, such as malfunctioning air conditioning, bathroom facilities issues, and lack of telephones. Cleaning standards seem to be inconsistent as well.
In summary, while the hotel offers spacious and well-located accommodations, the room quality is mixed, necessitating updates and improved maintenance to enhance the guest experience.
Hotel Resort Rio Poty appears to offer a mixed experience when it comes to the comfort of their beds. Many guests praise the spaciousness and comfort of the beds, describing them as very comfortable or even excellent, with some mentioning super king-size beds. The comfort seems to be a consistent high point, with several reviews highlighting large and supportive beds that contribute to a restful stay. However, there are notable inconsistencies, particularly with the double beds, which are often created by pushing two single beds together. This configuration can lead to discomfort, especially with a noticeable seam in the middle. Reviews mention varying mattress quality, including some complaints about sagging springs and overly soft pillows. While many guests enjoyed a comfortable and restful experience due to the bed size and softness, others found issues with the bed arrangements and the condition of the mattresses that detracted from their stay.
Hotel Resort Rio Poty presents a mix of experiences when it comes to cleanliness. Guests often appreciate the spacious and comfortable rooms, noting that they are generally clean with good air conditioning and ample ventilation. The hotel features an environment that is orderly and accessible, contributing to an overall positive experience, especially with kind and helpful staff enhancing the atmosphere. However, recurring mentions of cleanliness issues suggest room for improvement. Some areas like the pool, bathrooms, and dining spaces appear to require more consistent attention to hygiene. Occasionally, guests reported having to request cleaning services, and there are signs of maintenance needs, particularly in older facilities. While some renovations are underway, aspects like old furniture, occasional musty smells, and inadequately maintained bathrooms indicate that the hotel’s overall cleanliness standards might not meet everyone's expectations. Despite these concerns, guests have noted excellent cleanliness in some rooms, hinting at variability in service quality throughout the property.
Nestled in an appealing location, Hotel Resort Rio Poty offers a mixed experience when it comes to staff interactions. Guests consistently highlight the warm and welcoming nature of the staff, emphasizing their politeness and willingness to assist. Several guests praised the attentive service provided by specific employees, notably in the restaurant and bar areas, where individuals such as Bar Man Swamy and Adriana made a memorable impact with their incredible service and drinks. The breakfast staff also received commendations for their excellence, with standout individuals like Clenilson enhancing the dining experience.
Guests encountered helpfulness across various departments, including management, reception, maintenance, cleaning, and overall service, contributing to a notably positive impression. Staff members are generally described as friendly and cheerful, bringing a positive and accommodating atmosphere to the resort.
However, there were notable inconsistencies in service quality, particularly with the reception team and general service efficiency. Some guests faced issues such as slow service and inexperienced staff, leading to an uneven guest experience. Complaints included inadequate responses to requests, such as a lack of poolside service and a challenging communication process for restaurant orders. Additionally, some guests experienced discomfort due to leakage issues and a lack of appropriate staff training.
Despite these challenges, many guests appreciated the courteous and kind nature of the hotel staff, leaving a lasting impression of goodwill and attentiveness. With emphasis on improving consistency and efficiency, Hotel Resort Rio Poty has the potential to elevate its guest experience further.
Hotel Resort Rio Poty receives varied feedback regarding its Wi-Fi services. While some guests found the Wi-Fi to be of good quality and sufficient for work-related tasks, many others experienced significant issues. Complaints include a weak and unreliable Wi-Fi network, the need to repeatedly enter the password, and complete lack of connectivity in rooms and certain areas like the pool. Some guests noted that the internet fluctuated often, suggesting overall inconsistency. Despite these challenges, the hotel is reportedly addressing these concerns, promising impending improvements to their internet service.
Hotel Resort Rio Poty impresses with its exceptional pool facilities, a feature that consistently delights guests. The pool area is described as beautiful, spacious, and well-maintained, providing a pleasant escape with its clean, refreshing waters. Guests appreciate the ample space for sunbathing, complemented by a well-stocked bar and attentive bartenders, elevating the poolside experience. The pool's design features, including a waterfall, provide an aesthetically pleasing and relaxing environment. It's particularly noted for being child-friendly due to its shallow areas, making it a great choice for families.
The view from the pool area, especially the sea view, is frequently praised for its stunning beauty, offering an ideal spot for sunset gazing. While the pool areas are generally lauded for their quality, a few reviews suggest that the amenities could benefit from more consistent upkeep and operational adjustments, like extending the pool bar service beyond weekends.
The hotel's excellent location enhances the appeal of the pool area, giving guests a scenic backdrop and convenient access. Overall, Hotel Resort Rio Poty's pool area is a high point for visitors, providing a relaxing and scenic spot that complements the comfort of the hotel's rooms and the politeness of its staff.
Hotel Resort Rio Poty offers appealing aspects for travelers seeking both comfort and value. The facilities are praised for their overall quality, with special mention given to the newly revitalized Beach Club Rio Poty. This standout feature includes a welcoming and well-trained staff who provide exemplary service at the poolside, complemented by an excellent menu of food and drinks. Additionally, the hotel boasts a great gym for fitness enthusiasts. Guests appreciate the diverse and satisfying breakfast and the hotel's strategic location near pharmacies and markets, contributing to its reputation for good cost-effectiveness.
However, opinions regarding its four-star rating are divided. While some guests feel it aligns with many characteristics of a four-star establishment, others suggest it falls short, leaning more towards a two or three-star rating. Issues such as inadequate room amenities, poor pool service, and general maintenance concerns detract from the experience. Despite noted improvements from recent renovations, some guests feel that the hotel still fails to meet the expected standards of a four-star resort.
The outdoor amenities at Hotel Resort Rio Poty receive favorable comments from guests, particularly highlighting the appeal of its pool area. Visitors describe the pool as a pleasant feature of the hotel, emphasizing its beauty and suitability for children given its shallow depth. The setting of the pool area is consistently mentioned as very nice and lovely, providing an ideal space for relaxation and sunbathing. Additionally, guests appreciate the wet bar adjacent to the pool, which enhances the leisure experience. The overall structure of the resort, including scenic views and access to good food, contributes to an enjoyable stay. With a focus on creating a comprehensive outdoor environment, the hotel succeeds in offering guests a pleasing retreat.
Location Show Map
Location
In addition to its fantastic location, the hotel features spacious accommodations and welcoming facilities. Many reviews highlight the comfort and cleanliness of the rooms, while the sizeable pool area provides a perfect spot for relaxation. The breakfast is noted for its variety, catering to diverse tastes, including healthy options. Despite some comments about the need for facility updates, the hotel is generally praised for its good value, making it a desirable choice for travelers seeking convenience and scenic beauty in São Luís.
Breakfast
However, some guests noted areas needing improvement. Critiques pointed out a lack of protein and hot savory options, with some describing the breakfast as basic or limited. For some guests, the quality and variety of fruits, juices, and breads declined over time. There were mentions of breakfast being below expectations compared to the hotel's standard and pricing. Issues such as slow replenishment and occasionally stale or bitter items were noted as well.
In summary, while the breakfast at Hotel Resort Rio Poty receives high praise for variety and ambiance, guests have also identified areas for potential improvement in terms of diversity and consistency.
Dinner
Rooms
However, reviews frequently mention issues with outdated and worn-out furnishings. Some rooms have musty odors and moisture problems, pointing to a need for better maintenance. There are also reports of discomfort due to certain room amenities being in need of repair, such as malfunctioning air conditioning, bathroom facilities issues, and lack of telephones. Cleaning standards seem to be inconsistent as well.
In summary, while the hotel offers spacious and well-located accommodations, the room quality is mixed, necessitating updates and improved maintenance to enhance the guest experience.
Beds
Cleanliness
Staff
Guests encountered helpfulness across various departments, including management, reception, maintenance, cleaning, and overall service, contributing to a notably positive impression. Staff members are generally described as friendly and cheerful, bringing a positive and accommodating atmosphere to the resort.
However, there were notable inconsistencies in service quality, particularly with the reception team and general service efficiency. Some guests faced issues such as slow service and inexperienced staff, leading to an uneven guest experience. Complaints included inadequate responses to requests, such as a lack of poolside service and a challenging communication process for restaurant orders. Additionally, some guests experienced discomfort due to leakage issues and a lack of appropriate staff training.
Despite these challenges, many guests appreciated the courteous and kind nature of the hotel staff, leaving a lasting impression of goodwill and attentiveness. With emphasis on improving consistency and efficiency, Hotel Resort Rio Poty has the potential to elevate its guest experience further.
Wi-Fi
Pool
The view from the pool area, especially the sea view, is frequently praised for its stunning beauty, offering an ideal spot for sunset gazing. While the pool areas are generally lauded for their quality, a few reviews suggest that the amenities could benefit from more consistent upkeep and operational adjustments, like extending the pool bar service beyond weekends.
The hotel's excellent location enhances the appeal of the pool area, giving guests a scenic backdrop and convenient access. Overall, Hotel Resort Rio Poty's pool area is a high point for visitors, providing a relaxing and scenic spot that complements the comfort of the hotel's rooms and the politeness of its staff.
4 Star
However, opinions regarding its four-star rating are divided. While some guests feel it aligns with many characteristics of a four-star establishment, others suggest it falls short, leaning more towards a two or three-star rating. Issues such as inadequate room amenities, poor pool service, and general maintenance concerns detract from the experience. Despite noted improvements from recent renovations, some guests feel that the hotel still fails to meet the expected standards of a four-star resort.
Outdoor Pool
Yes, Hotel Resort Rio Poty has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Resort Rio Poty.
No, Hotel Resort Rio Poty doesn't allow dogs.
Yes, parking facilities are available at Hotel Resort Rio Poty.
No, Hotel Resort Rio Poty doesn't have a gym.
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