Sao Paulo-23.62831300,
-46.66388500,
Rua Henrique Fausto Lancelotti, Nº 6333 - Campo Belo(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviews'Charmoso Flat em frente ao Aeroporto de Congonhas' is widely appreciated for its prime location adjacent to Congonhas Airport, making it an excellent choice for travelers with early or late flights. The convenience is heightened by a complimentary shuttle service to the airport every 30 minutes and nearby amenities such as restaurants, markets and bakeries further enhance its appeal. The hotel restaurant is particularly well-regarded for its excellent cuisine. The strategic location meets the needs of both leisure and business travelers, contributing to a seamless travel experience.
The rooms at the hotel are generally considered spacious and comfortable. Regular beds receive frequent praise for their comfort. However, reviews have identified multiple issues regarding maintenance and cleanliness, including old and poorly maintained furniture, dusty and dirty rooms, musty odors and broken amenities. The cleanliness of bathrooms, in particular, has been highlighted as a major concern. There are also multiple reports of inadequate cleaning before guests' arrivals, issues with cleanliness of linens and blankets and the absence of necessary amenities such as WiFi and breakfast.
Despite these challenges, the staff at 'Charmoso Flat' receives consistent praise for their attention and efficiency. Terms like attentive, helpful and accommodating are often used to describe the overall service, contributing positively to the guest experience.
In summary, 'Charmoso Flat em frente ao Aeroporto de Congonhas' excels in its location and staff service but faces notable shortcomings in room maintenance and cleanliness. Improvements in these areas could significantly enhance its appeal and overall guest satisfaction. Show more
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Categories
Hotel with Gym
Small Hotel
3-Star Hotel
Room Types
ApartmentThe air-conditioned apartment features 1 bedroom and 1 bathroom with a hairdryer. The apartment is furnished with a desk and a seating area. The unit offers 2 beds.
ApartmentThis air-conditioned apartment is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Guest Reviews
Location
Conveniently situated next to Congonhas Airport, 'Charmoso Flat' has garnered widespread acclaim for its prime location. Numerous guests appreciated the ease of access, emphasizing the convenience of a short 10-minute walk to the airport. The proximity makes it an excellent choice for travelers with early or late flights. Additionally, the hotel offers a complimentary shuttle service to the airport every 30 minutes, further enhancing its appeal.
The locale isn't just about the airport; visitors also praised the surrounding amenities, noting the availability of nearby restaurants, markets and bakeries. The hotel’s restaurant itself received high marks for its excellent cuisine.
Guests consistently mentioned that the location met their needs perfectly, citing it as ideal for both leisure and business trips. The hotel’s setting in São Paulo was also described as optimal for easy arrival and departure, contributing to a seamless travel experience.
Overall, the combination of a strategic location, good dining options and proximity to key transport links makes 'Charmoso Flat' a standout choice for those needing convenient and comfortable accommodation near Congonhas Airport.
Rooms
'Charmoso Flat em frente ao Aeroporto de Congonhas' features rooms that guests often find spacious and comfortable with adequate room and bathroom size lauded in several reviews. The location is noted as very convenient, especially for those traveling through Congonhas Airport.
Despite these positive aspects, several guests have highlighted significant maintenance and cleanliness issues. Common criticisms include old and poorly maintained furniture, inadequate cleaning with reports of dust, bad smells from carpets and curtains and broken amenities such as blinds, toilet lids and outlets. Some rooms were reportedly not cleaned properly before guests arrived with dirty fridges and stained blankets noted. The lack of amenities such as WiFi and breakfast was also mentioned.
In general, the rooms are suitable for a quick stay, particularly for travelers needing proximity to the airport. However, improvements in maintenance and cleaning are necessary to meet guest expectations.
Beds
The beds at 'Charmoso Flat em frente ao Aeroporto de Congonhas' received mixed reviews from guests. Many highlighted that the regular beds were comfortable, mentioning this aspect frequently, which seems to be a reliable positive feature of the accommodation. However, the same cannot be said for the sofa beds, as they were often described as barely fitting an adult and uncomfortable.
Several reviews pointed out issues with the bed linens, describing them as old, stained and sometimes dirty, which might affect the overall sleep experience. Issues with pillows were also noted with guests finding them either incredibly thin or uncomfortable.
While the flat does seem to deliver on providing a comfortable sleep with its main beds, the supplementary bedding such as sofa beds and linens could use some attention to ensure a consistent and pleasant guest experience.
Cleanliness
Guest reviews of 'Charmoso Flat em frente ao Aeroporto de Congonhas' have raised significant concerns regarding the cleanliness of the hotel. Many visitors reported that the rooms were not adequately cleaned and were often dusty and dirty. Comments frequently mentioned finding hair from previous guests in various places such as the sink, desk and bathroom floor. The bathrooms, in particular, were highlighted for being poorly sanitized with issues such as slime and mold in the shower stalls and general upkeep falling below expectations.
There were multiple mentions of musty and bad smells, dusty curtains and dirty carpets, further emphasizing the lack of proper hygiene and upkeep. Additionally, the flat appeared to have maintenance issues with some guests noting that the rooms required urgent renovation and there were problems such as leaking bathrooms and non-functioning internet and TV.
On the other hand, some visitors did find the rooms clean and organized. However, these instances seemed less common compared to the numerous remarks about the subpar cleanliness. Overall, while there are occasional positive observations, the general consensus suggests that the hotel's cleaning standards and maintenance need significant improvement.
Staff
Guest reviews for Charmoso Flat em frente ao Aeroporto de Congonhas consistently highlight the commendable performance of the staff. A significant number of guests have praised the reception staff for their excellent attention and efficiency. Terms such as attentive, helpful and accommodating are frequently mentioned, underscoring the staff's commitment to providing personalized and high-quality service. Despite some comments about occasional inattentiveness and insufficient staffing, the overall sentiment leans positively with particular emphasis on the outstanding service provided by receptionists. Guests appreciated the individual attention and good-natured demeanor of the staff, contributing to a welcoming and efficient experience at the accommodation.
Wi-Fi
Guests at Charmoso Flat em frente ao Aeroporto de Congonhas have frequently noted issues regarding the internet service. Many reviewers have reported the absence of WiFi in the rooms with some mentioning that the internet didn't work or was weak. Complaints about the quality of the WiFi and the lack of internet access appear to be common. Additionally, some guests also mentioned problems with the TV, either not working or offering limited channel options. It is evident that the hotel may need to focus on improving their internet connectivity to enhance their guests' experience.
No, Charmoso Flat em frente ao Aeroporto de Congonhas doesn't have any pool.
No, a spa isn't available at Charmoso Flat em frente ao Aeroporto de Congonhas.
No, Charmoso Flat em frente ao Aeroporto de Congonhas doesn't allow dogs.
No, parking facilities aren't available at Charmoso Flat em frente ao Aeroporto de Congonhas.
Yes, Charmoso Flat em frente ao Aeroporto de Congonhas has a gym.