Hotel Cisne

Sao Paulo -23.53163700, -46.65535400 , Rua Lopes De Oliveira, 511 (Show on Map)
8.9
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Cisne is lauded for its prime location in São Paulo, making it a top choice for those attending events at Allianz Stadium or exploring the city's main attractions. Its proximity to a subway station facilitates easy travel around the city, while the surrounding neighborhood provides a variety of dining options, shops and essential amenities. Despite some concerns about the area's cleanliness and safety at night, the convenience and accessibility largely outweigh these drawbacks.

Breakfast at Hotel Cisne is well-regarded for its quality and taste, featuring natural juices, fresh ingredients and a satisfying variety of fruits, bread and cake. While the simple breakfast setup meets basic expectations, guests have expressed a desire for more variety and additional options such as scrambled eggs and omelets. Nonetheless, the overall dining experience is complemented by the polite and helpful staff.

The rooms at Hotel Cisne offer excellent value, characterized by their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, soft linens and well-maintained facilities. The welcoming ambiance and high standards of housekeeping contribute significantly to the positive reviews. The hotel also provides useful amenities such as free garage parking and efficient Wi-Fi, enhancing the overall convenience for travelers.

Cleanliness is a consistent strength at Hotel Cisne with guests frequently praising the spotless rooms, bathrooms and corridors. High hygiene standards are maintained throughout the property, contributing to a comfortable and welcoming environment.

The staff at Hotel Cisne is highlighted as a major asset with guests commending their attentiveness, professionalism and friendliness. Receptionists like Neide and Paula receive specific praise for their exceptional service, further enriching the guest experience.

While the Wi-Fi meets basic needs, some guests have reported issues with coverage and signal consistency. However, the hotel's free and secure parking options are well-regarded, providing peace of mind for travelers with vehicles.

Guests consistently praise the comfort of the beds, noting the quality of the pillows and soft bedding, which contribute to an overall positive stay experience. Although there are occasional minor issues, the general consensus is highly positive.

For business travelers, Hotel Cisne is an excellent choice, catering effectively to corporate needs with efficient services and comfortable accommodations. The hotel is well-suited for both short and extended business stays, offering a reliable and productive environment.

In summary, Hotel Cisne provides a pleasing combination of convenience, cleanliness, comfort and exceptional service, making it a solid option for both leisure and business travelers in São Paulo.
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Categories
Family Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Room Types
Superior Twin Room This air-conditioned twin room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

Superior Double Room This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Superior Triple Room This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 3 beds.

Superior Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.

Single Room This air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Quadruple Room This air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 3 beds.

Guest Reviews
8.9
Excellent
Location
Hotel Cisne boasts an enviable location in São Paulo, highly praised by guests for its convenience and accessibility. The hotel is strategically positioned, making it an ideal choice for those attending events at Allianz Stadium or concerts with several reviewers highlighting its proximity to the venue. The neighborhood is described as safe, featuring a variety of dining options, including restaurants and bakeries, along with numerous shops and a shopping mall. The convenience of a nearby subway station is frequently noted, offering easy travel to many of São Paulo's main attractions and facilitating transport logistics.

Guests appreciate the central location, which provides efficient access to different parts of the city, including popular tourist spots and event areas like Barra Funda and Centro. Commuters note the straightforward trip from Guarulhos Airport via the subway, adding to the hotel's practical advantages. Additionally, the area around the hotel hosts essential amenities such as pharmacies, gas stations and supermarkets.

Despite some comments about the surroundings being less appealing with concerns about cleanliness and safety, especially at night, the overall sentiment remains positive due to the sheer convenience of the location. The hotel's excellent cost-benefit ratio, along with good service, cleanliness and functional accommodations, round off the compelling reasons to consider Hotel Cisne for a stay in São Paulo.

Breakfast
Hotel Cisne's breakfast generally receives positive feedback with many guests appreciating its delicious and tasty offerings. Numerous reviews highlight the quality of the food, especially noting the availability of natural juices, fresh ingredients and a satisfactory variety of fruits, bread and cake. The breakfast is described as simple but well-served, meeting basic expectations and sometimes exceeding them given the price of the stay.

While the breakfast area itself is noted to be pleasant and organized, there are several comments suggesting room for improvement. Guests often mention a desire for more variety and additional options such as scrambled eggs, omelettes or more sweet selections. Some found the breakfast to be very basic and expressed that it could be enhanced with more diverse offerings.

Despite some criticisms, the breakfast is largely considered very good and adequate, fitting well within the hotel’s overall cost-benefit ratio. The staff's polite and helpful nature positively complements the dining experience. Overall, the breakfast at Hotel Cisne is well-regarded for its quality, though there is a recognized potential for further enhancements to cater to a broader range of preferences.

Rooms
Hotel Cisne offers pleasant accommodations that leave guests feeling satisfied with their stay. The rooms are generally spacious, clean and modern, providing a great value for the money, especially for groups of three. Many appreciate the newly refurbished and well-maintained facilities, including comfortable beds and fresh, soft linens.

The simplicity of the rooms doesn't detract from their comfort or the quality of the furnishings. Each room is equipped with modern amenities and is kept in impeccable order by the housekeeping staff, who ensure high standards of cleanliness and organization. The rooms also boast ample space and are tastefully decorated, contributing to a welcoming ambiance.

The hotel’s strategic location, close to a subway station, adds convenience to the stay. Guests also appreciate the availability of free garage parking and the high-functioning room internet. The professional and polite reception staff, particularly noted for their helpfulness, enhance the overall positive experience.

For business travelers, the hotel’s clean and straightforward environment, combined with excellent room facilities and efficient service, make it an ideal choice. Coupled with a reasonable price point and high cost-benefit ratio, Hotel Cisne stands out as a solid option for both short and extended stays, exuding both comfort and practicality.

Beds
Hotel Cisne receives high praise for its beds from guests. The majority highlight the comfort of the beds, repeatedly describing them as comfortable, super comfortable and even great. Guests also appreciate the quality of the pillows and soft bedding with some pointing out the clean and neat state of the beds, complemented by clean bed linen. Rooms are described as organized and clean with comfortable and large beds contributing to a positive overall experience. A few negative remarks about the mattresses do not overshadow the generally positive feedback on bed comfort.

Cleanliness
Hotel Cisne consistently impresses guests with its outstanding cleanliness. Reviewers frequently highlight the clean and organized facilities, noting that the rooms, bathrooms and corridors are not only neat but also spotless. The cleaning standards of the hotel are described as excellent with high levels of hygiene maintained throughout the property. Guests also appreciate the clean and soft beds, as well as the well-kept and comfortable rooms. The environment is frequently mentioned as clean, quiet and welcoming, contributing to an overall very clean and neat atmosphere. While there are occasional mentions of minor issues like rust on the shower water outlet or dirty comforters and towels, the general consensus is that Hotel Cisne maintains an impressively hygienic standard and creates a comfortable experience for its guests with its impeccable cleanliness.

Staff
At Hotel Cisne, guests consistently commend the staff for their exceptional service. The team is recognized for being very attentive, helpful and courteous, creating a welcoming environment that makes guests feel right at home. Notably, receptionists Neide and Paula receive individual praise for their professionalism and friendliness.

The staff's dedication to providing excellent customer service is evident in their polite and cheerful demeanor with a well-trained team ensuring that all guest needs are met promptly. Reviewers frequently highlight the overall hospitality of the hotel, emphasizing the family atmosphere fostered by the friendly and approachable staff. Additionally, the reception service stands out for its correctness and warmth.

Overall, the staff at Hotel Cisne is a major highlight with their polite, cheerful and attentive nature significantly enhancing the guest experience and contributing to the hotel’s reputation for great service and hospitality.

Wi-Fi
Hotel Cisne offers an adequate Wi-Fi experience with a few limitations. While some guests have noted that the Wi-Fi works very well and the internet in the rooms can be reliable, others have experienced issues such as poor coverage, fluctuating signals and inconsistent service. Overall, the Wi-Fi at the hotel may meet basic browsing needs but might not be ideal for those requiring a stable and robust connection throughout their stay.

Parking
Hotel Cisne offers a commendable parking experience for its guests. The hotel provides on-site, enclosed and covered parking options, which are free and included in the daily rate. Guests appreciate the convenience and security of the hotel's parking facilities, describing them as safe and of good quality. While the parking garage is noted to be somewhat tight, especially for larger vehicles, the overall availability and usefulness of the parking service are well-regarded. The presence of a dedicated, enclosed garage ensures peace of mind for travelers with vehicles, making parking at Hotel Cisne a reliable and valuable amenity.

Business
Hotel Cisne is highly regarded by business travelers for its suitability and efficiency. Guests have repeatedly noted that it is an excellent choice for quick business trips as well as extended stays. The hotel meets corporate needs effectively, making it a convenient option for those traveling for work or exams. Its amenities and services cater specifically to professionals, ensuring a productive and comfortable experience. Overall, Hotel Cisne is considered a reliable and corporate-friendly accommodation for business-related stays.


No, Hotel Cisne doesn't have any pool.

No, a spa isn't available at Hotel Cisne.

No, Hotel Cisne doesn't allow dogs.

Yes, parking facilities are available at Hotel Cisne.

No, Hotel Cisne doesn't have a gym.

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