Mercure Sao Paulo Vila Olimpia
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Summary of reviewsThe Mercure Sao Paulo Vila Olimpia is highly praised for its exceptional location, situated in one of the prime areas of Sao Paulo. It offers easy access to a variety of amenities including shopping malls, restaurants and Ibirapuera Park, making it an ideal choice for both leisure and business travelers. Many guests commend the well-organized and spacious rooms, highlighting their cleanliness and modern facilities.
Guests generally have a positive experience with the hotel's breakfast, often described as excellent and varied, though there are suggestions for adding more variety and value. The on-site restaurant receives accolades for its delicious à la carte dinner options and convenient location. The staff are frequently acknowledged for their politeness, friendliness and efficiency, particularly those at reception and in the restaurant, enhancing the overall guest experience.
Although some guests reported issues with fluctuating wifi connectivity, the gym and pool facilities are spoken of favorably, contributing to the hotel's appeal. While the parking service is convenient, some found it crowded and suggested clearer communication regarding fees. The hotel’s focus on cleanliness and organization is a recurring positive highlight among guests, despite minor instances of superficial cleaning issues.
Family visitors appreciate the spacious rooms and the hotel's family-friendly accommodations. While the beds are generally considered comfortable and clean, some guests mentioned occasional discomfort with mattresses or sofa beds. Despite some feeling that the hotel resembles a high-quality three-star rather than a four-star, its location and service make it a valuable option for both business and leisure stays.
For business travelers, the hotel offers a convenient location and suitable amenities, though there are areas where service quality could be improved. Overall, the Mercure Sao Paulo Vila Olimpia stands out as a well-located, comfortable hotel with good services, making it a favored choice for visitors in Sao Paulo.
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Guests generally have a positive experience with the hotel's breakfast, often described as excellent and varied, though there are suggestions for adding more variety and value. The on-site restaurant receives accolades for its delicious à la carte dinner options and convenient location. The staff are frequently acknowledged for their politeness, friendliness and efficiency, particularly those at reception and in the restaurant, enhancing the overall guest experience.
Although some guests reported issues with fluctuating wifi connectivity, the gym and pool facilities are spoken of favorably, contributing to the hotel's appeal. While the parking service is convenient, some found it crowded and suggested clearer communication regarding fees. The hotel’s focus on cleanliness and organization is a recurring positive highlight among guests, despite minor instances of superficial cleaning issues.
Family visitors appreciate the spacious rooms and the hotel's family-friendly accommodations. While the beds are generally considered comfortable and clean, some guests mentioned occasional discomfort with mattresses or sofa beds. Despite some feeling that the hotel resembles a high-quality three-star rather than a four-star, its location and service make it a valuable option for both business and leisure stays.
For business travelers, the hotel offers a convenient location and suitable amenities, though there are areas where service quality could be improved. Overall, the Mercure Sao Paulo Vila Olimpia stands out as a well-located, comfortable hotel with good services, making it a favored choice for visitors in Sao Paulo.
Hotel Taking Steps Towards Sustainability
Part of a hotel brand dedicated to sustainability, this location participates in group-wide efforts to minimize environmental impact. Focus areas include responsible energy and water usage and effective waste sorting and reduction.
Hotel near Nightlife Spots
Located on Rua Santa Justina in Vila Olímpia, an area known for its lively nightlife and clubs. The hotel offers comfortable accommodations and is close to many entertainment venues. It's ideal for those seeking a vibrant nightlife experience.
Hotel with EV Charging Stations
This hotel provides an electric car charging station on site. It also offers valet parking, making it convenient for EV owners.
4-Star Hotel
Located in Vila Olímpia, this Mercure hotel offers comfortable accommodations and convenient access to business and entertainment areas. The hotel features well-equipped rooms and a range of amenities.
Hotel with Outdoor Pool
Mercure Sao Paulo Vila Olimpia offers a 25-meter outdoor swimming pool, a sauna, and a renovated fitness center.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Guest Reviews
The Mercure Sao Paulo Vila Olimpia receives high praise for its exceptional location, a key feature highlighted by numerous guests. Situated in one of the best areas of Sao Paulo, the hotel offers easy access to a variety of amenities, including shopping malls, supermarkets, pharmacies and a range of excellent bars and restaurants. Proximity to Ibirapuera Park and convenient access to the domestic airport make it a strategic choice for both leisure and business travelers.
Guests commend the well-organized and spacious rooms, which contribute to a comfortable stay. The hotel's cleanliness, modern facilities and attention to hygiene enhance the overall experience. Moreover, the helpful and attentive staff receive accolades for their outstanding service, which includes efficient check-in and checkout processes.
The on-site restaurant garners positive remarks for its great breakfast offerings and the presence of a nearby taxi stand adds to the convenience of getting around the city.
Overall, Mercure Sao Paulo Vila Olimpia is highly rated for its central, well-connected location and excellent services, making it a preferred choice for visitors to Sao Paulo.
Mercure Sao Paulo Vila Olimpia offers a breakfast experience that has garnered mixed feedback from guests. The majority of reviews highlight a generally positive sentiment with numerous guests praising the breakfast as excellent, varied and of high quality. Terms like wonderful, delicious and sensational frequently appear, emphasizing the diversity and overall satisfaction with the food options.
Positive reviewers often highlighted the ample variety, noting the selection of breads, fruits, cakes and other items. The attentive and friendly staff also received commendations for their efficient service during breakfast. Several guests appreciated the generous and hearty nature of the breakfast with some describing it as an experience due to special items like omelettes and bacon.
However, there are suggestions for improvement. Some guests found the breakfast to be basic with limited variety and items occasionally running out toward the end of service. The cost of breakfast was a common point of contention; some guests felt it was expensive for the options provided and suggested it should be included in the room rate. Additionally, the breakfast area was noted to be small and occasionally crowded for the size of the hotel.
In summary, the breakfast at Mercure Sao Paulo Vila Olimpia is generally well-received for its variety and quality, though there are areas where enhancements in variety and value for the cost could be made.
The dining experience at Mercure Sao Paulo Vila Olimpia is frequently praised by guests. The hotel's restaurant is often described as great, delicious and excellent with high marks for both the à la carte dinner and the overall restaurant service. The friendly and attentive staff further enhance the dining experience, earning accolades for their hospitality. Guests appreciate the convenience of enjoying quality meals without leaving the hotel and the restaurant's ground floor location adds to its appeal. Despite a few concerns about limited menu options, the restaurant stands out as a top choice for hotel guests, complemented by good bars and other dining options nearby, such as the highly recommended Ruela. Overall, the Mercure Sao Paulo Vila Olimpia offers a wonderful restaurant experience for its visitors.
The rooms at Mercure Sao Paulo Vila Olimpia are generally well-received by guests for their spaciousness and comfort. Many reviews highlight the ample size of the rooms, noting that they are large, clean and come with comfortable beds. The rooms are described as being well-appointed with modern facilities, providing a cozy atmosphere that feels inviting. Guest feedback often mentions the cleanliness of the rooms with reports of well-maintained and fragrant spaces.
Amenities within the rooms also receive praise, including well-stocked minibars, adequate storage and bathroom facilities that generally meet expectations. The hotel's proximity to nearby establishments and its good location add to the convenience of staying there.
However, not all feedback is positive. Some guests encountered issues, such as small or outdated rooms, problems with room maintenance and dissatisfaction with the third bed for larger parties. There were also minor complaints regarding inadequate blackout curtains and occasional lapses in room cleanliness.
Overall, the accommodations at Mercure Sao Paulo Vila Olimpia provide a comfortable and pleasant experience, particularly for couples and smaller groups with spacious and modern rooms that are well-equipped for a relaxing stay.
Mercure Sao Paulo Vila Olimpia offers a mixed experience when it comes to its beds. The majority of guest reviews highlight the comfort and spaciousness of the beds with many guests praising them as very comfortable and expressing satisfaction with their size. The cleanliness and freshness of bed linens are frequently mentioned positively with a few noting the immaculate whiteness of the sheets.
However, not all feedback is positive. Some guests found issues with the beds, such as uncomfortable or hard mattresses, beds that were too small or beds that had an unpleasant odor. Sofa beds, in particular, seem to have disappointed several guests due to discomfort. In contrast to these, the double beds and king-size beds were often cited as excellent in terms of comfort. Despite the occasional criticisms, the general consensus leans towards comfortable and good-sized beds, making it a decent choice for a restful stay.
The Mercure Sao Paulo Vila Olimpia stands out for its commendable focus on cleanliness and organization. Many guests appreciated the well-maintained and spotless rooms, which often gave the impression of being brand new. Positive remarks frequently highlighted the hotel’s clean facilities, modern amenities and comfortable environments, offering a reassuring stay for travelers.
Despite the overwhelmingly positive feedback on the cleanliness, a few reviews noted areas needing improvement, such as superficial cleaning and occasional lapses in room maintenance. While some guests experienced minor issues like missing hygiene items or delayed towel service, others pointed out concerns with the general upkeep of elevators and hallways.
Overall, the hotel's dedication to maintaining high standards of cleanliness and order resonates with most visitors, complemented by spacious and comfortable rooms, efficient housekeeping services and a welcoming atmosphere. With clean and organized spaces, the Mercure Sao Paulo Vila Olimpia largely meets guest expectations for a pleasant and sanitary stay.
The reviews for Mercure Sao Paulo Vila Olimpia highlight a generally positive experience with the hotel's staff. Guests frequently mention that the staff, especially those at the reception and in the restaurant, are polite, friendly and responsive. Many reviews emphasize the courteous and helpful nature of the employees, who are described as attentive, efficient and available to promptly resolve any issues.
Specific praises point to the reception team as being excellent and phenomenal with guests commending their kindness and professionalism. The waitstaff also receive compliments for their politeness and helpfulness, contributing to an overall welcoming atmosphere.
However, not all feedback is positive. Some guests noted instances of rude behavior and poor service, particularly from certain front desk members and management. There are mentions of delays during checkout and criticisms about the lack of complimentary water, which are seen as standard in other hotels.
Despite these occasional lapses, the overall sentiment towards the hotel staff remains highly favorable with frequent commendations for their friendliness and excellent service.
The wifi at Mercure Sao Paulo Vila Olimpia has a mixed reputation among guests. While some have found the Internet to be very stable, others have reported significant issues including the wifi disconnecting frequently, difficulties logging in and instances where the internet was not working at all. Several reviews mentioned the wifi signal being particularly problematic on specific days or in the rooms, highlighting an area that needs considerable improvement.
The gym at Mercure Sao Paulo Vila Olimpia has received generally positive feedback from guests. Many reviews highlight the gym as very good, well-equipped and even excellent. Guests appreciate the high-quality equipment and the overall satisfactory condition of the gym. Despite a few issues such as a broken air conditioner and the occasional lack of towels, the gym is described as complete and a valuable part of the hotel facilities. The gym, alongside other amenities like the pool and restaurant, contributes significantly to the comfort and satisfaction of the guests.
The Mercure Sao Paulo Vila Olimpia offers a range of facilities, including an outdoor pool that, despite its small size, received positive remarks for being a pleasant place to relax. Guests appreciated the comfort of the overall hotel amenities, which include a gym alongside the pool. While some guests were disappointed by the pool undergoing unannounced construction work and mentioned it needs to be cleaner, the pool area staff, particularly Paula, were noted for their friendliness, enhancing the overall experience. It’s worth noting that the pool is not heated, so guests should plan accordingly based on their temperature preferences.
The parking situation at Mercure Sao Paulo Vila Olimpia receives a mix of feedback from guests. Some appreciate the convenience of on-site parking and were happy with the paid parking. Positive mentions highlight that free parking was also provided on occasion and guests valued having their cars parked for them. However, there are several areas of concern noted by other visitors. Some reviews mention that the parking could become quite crowded and that the valet service sometimes experiences delays, leading to longer wait times for guests retrieving their vehicles. Additionally, the cost of parking is a recurring point with comments suggesting that parking information be clearly listed as paid and included in the daily rate, as the parking fee of 33 reais per day seemed to catch some guests by surprise. While the provision of parking is a plus, the efficiency and additional costs are areas highlighted for improvement.
Mercure Sao Paulo Vila Olimpia receives mixed reviews regarding activities for kids but stands out for its family-friendly accommodations. Guests appreciate the spacious rooms, often highlighted for their suitability for families with some rooms featuring two bathrooms or connecting options perfect for larger groups. The junior suite is mentioned favorably for comfortably fitting three people and a sofa bed is noted to work well for children. Though not all experiences are positive, many families express satisfaction, returning regularly and praising the hotel's convenient location near their relatives' homes. This combination of space, comfort and connectivity makes it a popular choice for family visits to São Paulo.
The Mercure Sao Paulo Vila Olimpia offers comfortable beds and good cost-benefit, presenting itself as a well-structured hotel. However, many guests feel that the service and overall experience do not quite match the expectations for a 4-star rating, more closely resembling a good 3-star establishment. While the comfort provided by the beds is consistently praised, there is a sentiment that both the quality of service and the facilities could be improved to more accurately reflect the Mercure standard and its star rating.
Located in a central area, Mercure Sao Paulo Vila Olimpia is highly convenient for business travelers needing easy access to various parts of São Paulo. The hotel is particularly noted for its suitability for business trips, offering a comfortable chair that facilitates productivity. Despite its ideal location for business activities, some guests mentioned that the quality could be improved for the price. Additionally, it's suggested to be mindful of potential elevator queues. While the hotel meets the needs of business travelers, regular tourists looking to enjoy their weekends might want to consider their specific requirements.
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Location
Guests commend the well-organized and spacious rooms, which contribute to a comfortable stay. The hotel's cleanliness, modern facilities and attention to hygiene enhance the overall experience. Moreover, the helpful and attentive staff receive accolades for their outstanding service, which includes efficient check-in and checkout processes.
The on-site restaurant garners positive remarks for its great breakfast offerings and the presence of a nearby taxi stand adds to the convenience of getting around the city.
Overall, Mercure Sao Paulo Vila Olimpia is highly rated for its central, well-connected location and excellent services, making it a preferred choice for visitors to Sao Paulo.
Breakfast
Positive reviewers often highlighted the ample variety, noting the selection of breads, fruits, cakes and other items. The attentive and friendly staff also received commendations for their efficient service during breakfast. Several guests appreciated the generous and hearty nature of the breakfast with some describing it as an experience due to special items like omelettes and bacon.
However, there are suggestions for improvement. Some guests found the breakfast to be basic with limited variety and items occasionally running out toward the end of service. The cost of breakfast was a common point of contention; some guests felt it was expensive for the options provided and suggested it should be included in the room rate. Additionally, the breakfast area was noted to be small and occasionally crowded for the size of the hotel.
In summary, the breakfast at Mercure Sao Paulo Vila Olimpia is generally well-received for its variety and quality, though there are areas where enhancements in variety and value for the cost could be made.
Dinner
Rooms
Amenities within the rooms also receive praise, including well-stocked minibars, adequate storage and bathroom facilities that generally meet expectations. The hotel's proximity to nearby establishments and its good location add to the convenience of staying there.
However, not all feedback is positive. Some guests encountered issues, such as small or outdated rooms, problems with room maintenance and dissatisfaction with the third bed for larger parties. There were also minor complaints regarding inadequate blackout curtains and occasional lapses in room cleanliness.
Overall, the accommodations at Mercure Sao Paulo Vila Olimpia provide a comfortable and pleasant experience, particularly for couples and smaller groups with spacious and modern rooms that are well-equipped for a relaxing stay.
Beds
However, not all feedback is positive. Some guests found issues with the beds, such as uncomfortable or hard mattresses, beds that were too small or beds that had an unpleasant odor. Sofa beds, in particular, seem to have disappointed several guests due to discomfort. In contrast to these, the double beds and king-size beds were often cited as excellent in terms of comfort. Despite the occasional criticisms, the general consensus leans towards comfortable and good-sized beds, making it a decent choice for a restful stay.
Cleanliness
Despite the overwhelmingly positive feedback on the cleanliness, a few reviews noted areas needing improvement, such as superficial cleaning and occasional lapses in room maintenance. While some guests experienced minor issues like missing hygiene items or delayed towel service, others pointed out concerns with the general upkeep of elevators and hallways.
Overall, the hotel's dedication to maintaining high standards of cleanliness and order resonates with most visitors, complemented by spacious and comfortable rooms, efficient housekeeping services and a welcoming atmosphere. With clean and organized spaces, the Mercure Sao Paulo Vila Olimpia largely meets guest expectations for a pleasant and sanitary stay.
Staff
Specific praises point to the reception team as being excellent and phenomenal with guests commending their kindness and professionalism. The waitstaff also receive compliments for their politeness and helpfulness, contributing to an overall welcoming atmosphere.
However, not all feedback is positive. Some guests noted instances of rude behavior and poor service, particularly from certain front desk members and management. There are mentions of delays during checkout and criticisms about the lack of complimentary water, which are seen as standard in other hotels.
Despite these occasional lapses, the overall sentiment towards the hotel staff remains highly favorable with frequent commendations for their friendliness and excellent service.
Wi-Fi
Gym
Pool
Parking
Family
4 Star
Business
Yes, Mercure Sao Paulo Vila Olimpia has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Mercure Sao Paulo Vila Olimpia.
No, Mercure Sao Paulo Vila Olimpia doesn't allow dogs.
Yes, parking facilities are available at Mercure Sao Paulo Vila Olimpia.
Yes, Mercure Sao Paulo Vila Olimpia has a gym.
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