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Summary of reviewsTropical Mooca offers a convenient and tranquil location in São Paulo, making it an attractive option for travelers seeking accessibility and peace. Situated near the Belém subway station, the hotel allows easy exploration of the city while maintaining a safe and quiet neighborhood. Guests appreciate the warm, attentive service provided by the friendly staff, who are noted for their hospitality and knowledge of local attractions. This creates a welcoming and informative atmosphere for visitors.
The hotel provides spacious rooms with amenities such as fans, free towels, and multiple bathrooms. Guests generally find the host to be polite and accommodating, enhancing the overall stay. Despite these positives, there are areas needing improvement. Issues with cleanliness, especially in the bathrooms and some rooms, have been reported, with mentions of mold, unpleasant odors, and maintenance shortfalls. The wooden furniture sometimes emits a strong odor, and the lack of air conditioning and natural light could pose comfort challenges for some.
Wi-Fi connectivity is inconsistent, with varying signal strength throughout the property, and there are limited charging options for devices. Bedding receives mixed reviews; while some guests find beds comfortable, others report issues with hardness, cleanliness, and potential pest problems. Improvement in bed quality and room maintenance could significantly enhance the guest experience.
Overall, Tropical Mooca offers a cost-effective stay with excellent service and a strategic location, though attention to cleanliness and updates to facilities could help meet guest expectations more consistently. Show more
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Categories
Hostel Taking Steps Towards Sustainability
Dog Friendly Hostel
Accessible Hostel
Small Hostel
Room Types
Superior King SuiteThis suite features 1 bedroom, kitchen and 1 bathroom with a walk-in shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The suite features a dining area and a wardrobe. The unit has 1 bed.
Family Room with Private BathroomGuests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and an oven. The family room provides a dining area and a wardrobe.
Superior King SuiteThis suite includes 1 bedroom, a kitchen and 1 bathroom with a walk-in shower. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. The suite offers a dining area and a wardrobe. The unit has 1 bed.
Family Room with Private BathroomMeals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The family room features a dining area and a wardrobe. The unit has 2 beds.
Superior King SuiteThe suite has 1 bedroom, 1 bathroom with a walk-in shower and a kitchen. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The suite features a dining area and a wardrobe. The unit has 1 bed.
Standard Double Room with Shared BathroomMeals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and an oven. The double room offers a dining area and a wardrobe, as well as a shared bathroom boasting a walk-in shower. The unit has 2 beds.
Standard Single Room with Shared BathroomThe well-equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The single room features a dining area and a wardrobe. The unit has 1 bed.
Standard Double Room with Shared BathroomIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The double room provides a dining area and a wardrobe. The unit offers 2 beds.
Standard Single Room with Shared BathroomMeals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The single room offers a dining area and a wardrobe. The unit has 1 bed.
Standard Single Room with Shared BathroomMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The single room offers a dining area and a wardrobe. The unit offers 1 bed.
Standard Single Room with Shared BathroomIn the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The single room offers a dining area and a wardrobe. The unit has 1 bed.
Standard Single Room with Shared BathroomMeals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The single room features a dining area and a wardrobe. The unit has 1 bed.
Basic Triple Room with Shared BathroomMeals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. The triple room provides a dining area, as well as a shared bathroom featuring a walk-in shower. The unit offers 3 beds.
Bed in Male Dormitory RoomThis bed in dormitory has a oven, microwave and stovetop.
Bed in 4-Bed Female Dormitory RoomThis bed in dormitory features a stovetop, microwave and kitchenware.
Guest Reviews
Location
Tropical Mooca offers an excellent location for travelers seeking convenience and tranquility in São Paulo. Nestled on a quiet street, guests appreciate the peaceful surroundings while still being close to essential amenities. The hotel is strategically positioned near the Belém subway station, granting easy access to various parts of the city, making it an ideal choice for short stays and visitors with specific agendas such as competitive exams. The proximity to public transportation and local shops enhances the convenience factor, and the safe neighborhood allows for pleasant strolls at any hour.
Guests frequently highlight the warm and attentive service provided by the staff, as well as the cleanliness and regular maintenance of the hotel. This, coupled with the good cost-benefit ratio and a friendly, welcoming environment, makes Tropical Mooca a favored location for many visitors. Whether for a night out or an extended city exploration, the hotel’s location perfectly supports diverse travel plans with seamless accessibility and comfort.
Rooms
Tropical Mooca offers spacious rooms that many guests find to be a great size, providing plenty of space to move around. The property benefits from its convenient proximity to the subway and local shops, making it easy for travelers to explore the area. The accommodations come with some positive aspects such as the provision of fans, free towels, and multiple bathrooms, which visitors appreciate. Guests also note that the host is extremely polite and accommodating, enhancing the overall experience.
However, some areas of the hotel could benefit from updates. Guests have reported issues with cleanliness in certain areas, including rooms and bathrooms, along with comments on a musty smell in some accommodations. The furniture, primarily wooden, sometimes carries a strong odor as well. Furthermore, the bed quality has been a concern for some, with remarks about hardness and discomfort. The rooms lack air conditioning, and natural lighting is limited, potentially affecting comfort for some visitors.
In summary, Tropical Mooca provides a cost-effective stay with generously sized rooms and attentive service but faces challenges with maintaining consistent cleanliness and updating some of its facilities to match the expectations set by online photos.
Beds
Travelers considering a stay at Tropical Mooca should be aware of mixed feedback regarding the beds. While some guests found the beds comfortable, others frequently expressed that the beds were hard and uncomfortable, suggesting a need for improvement in overall comfort. Guests described the pillows as hard, with some noting that the pillows and blankets did not appear particularly clean. There were reports of beds being two mattresses combined and even one instance of a mattress being infested with bedbugs, highlighting potential concerns about cleanliness and maintenance. A bunk bed, in particular, was noted for its excessive creaking noise. Overall, the reviews suggest that Tropical Mooca could enhance the guest experience by ensuring more comfortable bedding and improving cleanliness.
Cleanliness
Tropical Mooca appears to face significant challenges regarding cleanliness, particularly in the bathrooms, where reviews frequently mention inadequate hygiene and a persistent unpleasant odor. Maintenance issues such as mold and old tiles further affect the experience. Bedbugs and dust mites have been cited as concerns in the bedding, indicating a need for improved laundry practices. The kitchen also seems to require attention, with some guests finding it unusable. Despite these significant challenges, some guests have noted clean and spacious rooms and kitchens, suggesting inconsistencies in cleanliness standards. While the location provides a generally quiet environment, the anticipated level of upkeep and hygiene does not consistently meet expectations, highlighting areas for improvement to enhance overall guest satisfaction.
Staff
Tropical Mooca has struck a chord with guests, thanks to its exceptionally friendly and attentive staff. Visitors consistently praise the hotel's warm hospitality and the genuine care shown by the team. The staff are not only polite and well-organized, but they also maintain a high standard of cleanliness, particularly in communal areas like the kitchen and bathrooms. The owner and team are commended for their knowledge of the area, offering useful tips on local dining and attractions that enrich the guest experience. The presence of helpful and family-oriented staff creates a safe and welcoming environment, where guests feel right at home. The proximity to Belem metro station is an additional plus for travelers. From attentive service at the reception to Breno's personal, family-like treatment, it is clear that the staff at Tropical Mooca consistently go above and beyond to ensure a delightful stay.
Wi-Fi
Tropical Mooca seems to face challenges with its Wi-Fi service, as numerous guests have highlighted issues with connectivity throughout the hotel. The signal strength varies significantly depending on the location, with some areas offering a reasonably good connection while others lack coverage entirely. Guests frequently reported weak signals and unstable connections, particularly in certain rooms and suites. Additionally, there are references to limited options for charging electronic devices, which could further affect the experience of travelers reliant on tech connectivity.
No, Tropical Mooca doesn't have any pool.
No, a spa isn't available at Tropical Mooca.
Yes, Tropical Mooca welcomes dogs.
No, parking facilities aren't available at Tropical Mooca.