Rügen-Hotel
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Summary of reviewsRügen-Hotel enjoys a stellar reputation, primarily for its superb location in the heart of Sassnitz, making it a perfect base for exploring both the town and the island of Rügen. Guests consistently praise the proximity to the harbor, beach and train station, as well as the ease of accessing various attractions like Königsstuhl and Jasmund National Park. The scenic beauty, enhanced by many rooms offering stunning Baltic Sea views, adds to the charm, making it a favored choice for a hassle-free vacation.
The breakfast experience at Rügen-Hotel is often highlighted as a major perk. Served in a panoramic café on the 9th floor, the breakfast buffet offers a breathtaking backdrop of the Baltic Sea. Guests commend the extensive and fresh selection with options ranging from pastries and fruits to cereals and yogurt. The friendly and organized service further enhances the morning dining experience, although some guests feel the breakfast could be improved in terms of coffee quality and pricing.
Dinner at the hotel also receives positive remarks, mainly for the delicious and well-prepared dishes. The Broiler Bar and Neptun restaurant are particularly noted for their excellent service and tasty offerings, despite occasional critiques about food quality and high drink prices.
Rooms at the Rügen-Hotel are praised for their cleanliness, comfort and functionality. Guests appreciate the spacious layouts and cozy furnishings, especially in the sea-view rooms. However, some reviews mention minor issues like outdated decor and noise, but these do not significantly detract from the overall positive feedback. Cleanliness standards are described as high with rooms, bathrooms and communal areas maintained meticulously by a diligent and friendly housekeeping staff.
The hotel staff stands out for their friendliness and professionalism, contributing significantly to the overall positive guest experience. Reception and service teams are often noted for their attentiveness and efficiency, though a few reviews suggest that breakfast staff can sometimes appear overwhelmed.
One common area of concern is the Wi-Fi service. Guests report inconsistent and often weak internet connections, particularly in rooms on higher floors. Improvements in this area would greatly enhance the overall experience.
On a brighter note, the swimming pool at Rügen-Hotel is highly praised, regarded as a major highlight. Guests enjoy the clean, spacious and tranquil pool area and the provision of extra amenities like towels and bathrobes adds to the comfort. Despite occasional closures, the pool and sauna area remain beloved features.
Parking presents a challenge for many guests with limited, tight spaces and high fees being frequent points of dissatisfaction. While there are additional parking options nearby, they also come with their own set of challenges.
Families find the Rügen-Hotel particularly welcoming. The spacious, well-maintained family rooms and dog-friendly policies make it a convenient choice for those traveling with kids or pets. Its excellent location and secure bicycle storage further contribute to its family-friendly appeal.
In summary, Rügen-Hotel offers a memorable stay with its excellent location, impressive breakfast, comfortable rooms and friendly staff. Despite some Wi-Fi and parking issues, the overall guest experience remains highly positive, making it a popular choice for visitors to Sassnitz and Rügen.
Categories
The breakfast experience at Rügen-Hotel is often highlighted as a major perk. Served in a panoramic café on the 9th floor, the breakfast buffet offers a breathtaking backdrop of the Baltic Sea. Guests commend the extensive and fresh selection with options ranging from pastries and fruits to cereals and yogurt. The friendly and organized service further enhances the morning dining experience, although some guests feel the breakfast could be improved in terms of coffee quality and pricing.
Dinner at the hotel also receives positive remarks, mainly for the delicious and well-prepared dishes. The Broiler Bar and Neptun restaurant are particularly noted for their excellent service and tasty offerings, despite occasional critiques about food quality and high drink prices.
Rooms at the Rügen-Hotel are praised for their cleanliness, comfort and functionality. Guests appreciate the spacious layouts and cozy furnishings, especially in the sea-view rooms. However, some reviews mention minor issues like outdated decor and noise, but these do not significantly detract from the overall positive feedback. Cleanliness standards are described as high with rooms, bathrooms and communal areas maintained meticulously by a diligent and friendly housekeeping staff.
The hotel staff stands out for their friendliness and professionalism, contributing significantly to the overall positive guest experience. Reception and service teams are often noted for their attentiveness and efficiency, though a few reviews suggest that breakfast staff can sometimes appear overwhelmed.
One common area of concern is the Wi-Fi service. Guests report inconsistent and often weak internet connections, particularly in rooms on higher floors. Improvements in this area would greatly enhance the overall experience.
On a brighter note, the swimming pool at Rügen-Hotel is highly praised, regarded as a major highlight. Guests enjoy the clean, spacious and tranquil pool area and the provision of extra amenities like towels and bathrobes adds to the comfort. Despite occasional closures, the pool and sauna area remain beloved features.
Parking presents a challenge for many guests with limited, tight spaces and high fees being frequent points of dissatisfaction. While there are additional parking options nearby, they also come with their own set of challenges.
Families find the Rügen-Hotel particularly welcoming. The spacious, well-maintained family rooms and dog-friendly policies make it a convenient choice for those traveling with kids or pets. Its excellent location and secure bicycle storage further contribute to its family-friendly appeal.
In summary, Rügen-Hotel offers a memorable stay with its excellent location, impressive breakfast, comfortable rooms and friendly staff. Despite some Wi-Fi and parking issues, the overall guest experience remains highly positive, making it a popular choice for visitors to Sassnitz and Rügen.
Dog Friendly Hotel
This hotel has a guest rating of 7.70 out of 10 and offers pet-friendly rooms, a restaurant, a bar, and an indoor pool. It is also located close to the city center and provides free parking.
Hotel with Parking
Offers private parking and is located above Sassnitz Port. In-house thermal baths and panoramic Baltic Sea views are offered.
Accessible Hotel
This hotel is listed as an accessible hotel and provides disabled access. It features lift access and allergy-free rooms.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Rügen-Hotel is highly praised for its exceptional location, making it an ideal base for exploring Sassnitz and the island of Rügen. Nestled centrally in the heart of Sassnitz, the hotel offers close proximity to the harbor, beach and train station, simplifying travel and sightseeing for guests. The scenic beauty of the area amplifies the charm with many rooms providing breathtaking views of the Baltic Sea from their balconies. Whether guests are embarking on hiking excursions to Königsstuhl, exploring the Jasmund National Park or simply enjoying the panoramic views from the breakfast room, the convenience of having all these attractions within walking distance cannot be overstated.
Visitors particularly appreciate the easy access to the town's restaurants, shops and the pedestrian-friendly harbor promenade. The proximity to the bus and train stations enables straightforward trips to other parts of the island without the need for a car. The central yet tranquil setting guarantees a peaceful stay amidst stunning natural scenery while also catering to the needs of those desiring a more urban experience. This strategic positioning and the beautiful surroundings make the Rügen-Hotel a favored choice for a memorable and hassle-free vacation on the Baltic coast.
Located on the picturesque island of Rügen, the Rügen-Hotel offers a breakfast experience that largely receives high praise from its guests. The breakfast buffet is often described as excellent, extensive and abundant, providing a wide selection that caters to diverse tastes with a specific highlight being its rich, fresh and nutritious options. Multiple reviews commend the variety and freshness of the buffet, mentioning delightful choices like rolls, bread, fruits, vegetables, pastries, cereals and yogurt.
The setting itself adds a spectacular touch to the breakfast experience. The breakfast is served on the 9th floor in a panoramic café, offering breathtaking views of the Baltic Sea, the harbor and Sassnitz. This unique dining atmosphere is frequently noted as a highlight by guests with some describing the view as stunning and among the top features of their stay.
In addition to the quality and variety of the food, the breakfast service is generally seen as friendly and well-organized. Multiple reviews highlight the attentive and polite staff who contribute positively to the overall breakfast experience.
However, some guests mention that the breakfast can feel overpriced with a few noting the €16.50 charge per person as steep, especially for what they considered a standard breakfast. There were occasional comments on the need for improvement in areas such as coffee quality and the selection of fruits, leading some to feel that the breakfast could have been more diverse.
Despite these few critiques, most guests find the breakfast at the Rügen-Hotel to be a gratifying start to their day, leaving little to be desired in both selection and ambiance. Overall, the breakfast offerings combined with the scenic views make it a memorable component of a stay at the Rügen-Hotel.
The dining experience at Rügen-Hotel receives a mix of opinions, though generally staying on the positive side. The majority of guests found the hotel's restaurant to be a good option for dinner, often highlighting the delicious and well-prepared food. With multiple mentions of the restaurant being highly recommended, it's clear that many visitors were pleased with the quality of their meals.
The Broiler Bar, in particular, stood out for its impressive service and tasty dishes with some guests describing their dining experience there as fantastic. The Neptun restaurant also received praise for its friendly service and excellent fish dishes. Both establishments seem to enhance the overall dining atmosphere of the hotel, contributing to a positive culinary experience.
However, there are some critical notes. Several guests pointed out that the food could sometimes be too salty or greasy and mentioned instances of frozen vegetables being served, which detracts from the overall dining quality. Additionally, the limited restaurant hours and occasional closures presented a challenge for some guests trying to find a meal.
Drink prices in the restaurant were another point of contention, deemed unjustifiably high by several visitors. Despite these drawbacks, the hotel bar received positive feedback for its high-quality drinks and cocktails, adding a vibrant atmosphere to the hotel's dining options.
Overall, while there are areas for improvement, the dining options at Rügen-Hotel generally receive favorable reviews, particularly for those who enjoy a good meal at either the main restaurant or the Broiler Bar.
The rooms at Rügen-Hotel generally receive positive feedback for their cleanliness and comfort. Many guests applaud the spaciousness and functionality of the rooms, appreciating features such as cozy furnishings, neat organization and modern renovations. Sea-view rooms, in particular, are highly recommended for their stunning vistas, which guests find enchanting. Despite some rooms being described as small or even cramped, they are often noted to be sufficient for short visits or a weekend stay. A few guests highlighted issues such as outdated decor and some noisy surroundings, especially for rooms facing the city. Practical amenities such as cleanliness, comfort and bright, friendly decor are consistently praised, though some guests wished for added conveniences like small refrigerators and more storage space. While some reviews mention noise and minor maintenance issues like drafty windows or unstable door handles, these seem to be outweighed by the positive aspects such as cleanliness, view and overall functionality of the rooms.
Rügen-Hotel offers a mix of experiences when it comes to its beds. On the bright side, many guests praised the beds for being comfortable with several highlighting that they were very comfortable or even exceptionally good. Cleanliness also stood out with multiple mentions of clean bed linen and beds. The mattresses earned favorable remarks for their firmness and support, contributing to a good night's sleep for some.
However, a recurring issue was the configuration of the beds with many reviews noting that the "double" beds are often two single beds pushed together, which can separate easily and don't invite cuddling. The placement of beds under windows was frequently criticized with guests mentioning uncomfortable drafts, especially at the headboard. Additionally, while the beds were described as comfortable by many, there were conflicting comments about their firmness with some guests finding them too hard or too soft and saggy.
Pillows emerged as a notable drawback with descriptors like thin, disappointing and lacking neck support. The arrangement of the beds was also deemed impractical by some, particularly when beds were placed under drafty windows, leading to uncomfortable sleeping conditions.
In summary, while Rügen-Hotel's beds generally offer a comfortable sleeping experience for many, some configuration and comfort issues persist, as does dissatisfaction with the pillows.
The reviews for Rügen-Hotel emphasize a high standard of cleanliness throughout the property, frequently referring to it as spotless, very clean and well-maintained. Guests consistently noted the immaculate condition of the rooms, which are described as functional, cozy and comfortable. Both rooms and bathrooms were praised for their tidiness with reports of daily cleaning maintaining a spick and span environment.
While the overall impression of the hotel is generally positive, mentioning it as simple yet adequate for the price, there are a few areas for improvement. A number of reviews highlighted issues such as a musty smell, insufficient power outlets and occasionally neglected outdoor areas. Additionally, some guests mentioned specific parts of the hotel, like the sinks and balconies, could benefit from better upkeep.
However, the majority of guests seemed satisfied with their stay, noting that facilities were perfectly clean with clean bedding and towels. The cleaning staff received compliments for their dedication and friendliness, ensuring the rooms were kept in order. The pool and breakfast areas were also mentioned positively in terms of cleanliness.
Although some reviews noted occasional lapses in room cleaning, the consistent theme was the hotel's overall high standard of cleanliness and the attentive housekeeping effort. The combination of cleanliness, friendly staff and well-maintained facilities contributed to a generally positive experience for guests at Rügen-Hotel.
The staff at Rügen-Hotel consistently receives high praise for their friendliness and professionalism. Many guests note that the staff across all areas of the hotel are exceptionally polite, helpful and accommodating, creating a welcoming atmosphere. The reception team, in particular, is highlighted for their attentiveness, warmth and efficiency, making the check-in and check-out process smooth and pleasant. Guests also appreciate the compassionate approach of the receptionists, especially towards animals and the overall supportive service.
The cleaning staff at Rügen-Hotel is frequently commended for their diligence and friendliness, ensuring that rooms are kept in top condition. Similarly, service staff maintain a calm and friendly demeanor, even in busy situations, although there are mentions of some instances where the breakfast staff seemed overwhelmed or less accommodating.
While the majority of reviews are positive with the staff described as top-notch, there are occasional notes about certain team members appearing stressed or lacking friendliness, particularly at the breakfast buffet. Nevertheless, the general sentiment is overwhelmingly positive with the hotel's workforce being a significant factor in the pleasant experiences of many visitors. Friendly, informative and consistently guest-oriented, the Rügen-Hotel staff contribute greatly to the appeal of the establishment.
Guests at Rügen-Hotel have noted various concerns regarding the Wi-Fi service. While there are some positive mentions, such as strong Wi-Fi in certain rooms on the second floor and plenty of USB ports available for use, the overall feedback indicates significant issues. Many reviews specify that there is no Wi-Fi available in the rooms, particularly on the upper floors and that the connection is apparently only available in public areas or the reception area. Even then, some found the Wi-Fi reception in the lobby to be weak and unreliable. Comments also highlight the instability and poor coverage of the internet connection throughout the hotel with some describing it as practically non-existent. Overall, guests feel that the Wi-Fi service needs substantial improvement for a more satisfying stay.
The swimming pool at Rügen-Hotel receives exceptional praise from guests who find it a major highlight of their stay. Located in the basement, the pool area is frequently described as beautiful, spacious and clean, providing a relaxing and tranquil atmosphere. Many guests appreciate the pool's accessibility and operating hours, allowing late-night swims until 10:30 p.m. The combination of a well-maintained swimming pool and a beautiful sauna area adds to the overall positive experience, making the facilities enjoyable and inviting, especially on chilly evenings or bad weather days. The warm water in the pool and the inclusion of extra towels, bathrobes and slippers in the rooms contribute to guests' comfort.
Despite some mentions of occasional closures and needed renovations, the pool remains a beloved feature. Guests frequently highlight the cleanliness and decent size of the pool with some describing it as a top-class facility. The inclusion of the pool in the room price and the provision of a large indoor swimming space make it a recommended amenity for a refreshing end to the day. Overall, the swimming pool and sauna area significantly enhance the guest experience, providing a wonderful retreat within the hotel.
Parking at the Rügen-Hotel seems to be a significant area of concern for many guests. While the hotel does offer parking options, the situation is far from perfect. Parking spaces are generally described as very tight and limited in number, making it necessary to book in advance. There is parking available right in front of the hotel, but these spaces are scarce and often already taken.
Guests frequently mentioned that parking fees are quite high, ranging around €12.50 to €16 per day. Many found this expense unreasonable, especially given the limited availability and the cramped nature of the parking lot. There are additional parking options next door or in the vicinity, but these can also be expensive and come with their own set of challenges.
Accessibility is another issue, as some guests noted that the parking facilities are not suitable for disabled persons and navigating the narrow spaces can be difficult. Despite the drawbacks, a few guests mentioned that the parking was conveniently located and easy to reach, albeit still expensive.
For those with specific needs like secure bike parking, the hotel does offer such facilities. However, the overall parking experience can be quite stressful with frequent reports of overcrowded and chaotic conditions. In summary, while Rügen-Hotel does provide parking, guests should be prepared for limited spaces, high fees and a somewhat hectic parking environment.
Rügen-Hotel stands out as an ideal choice for family vacations, offering a welcoming and comfortable environment especially suited for those traveling with kids. Guests consistently appreciated the spacious, clean and well-maintained family rooms, highlighting their suitability for large families and extended stays. Many mentioned the convenience and comfort of the accommodations, including dog-friendly policies which allowed for a seamless travel experience with both children and pets.
Located in a great spot, the hotel is easily accessible from the train station and offers secure bicycle storage, adding to its family-friendly appeal. The breakfast service is also highly praised, particularly for its family-oriented offerings and the convenience of being situated directly above some of the family rooms.
The hotel's environment is described as cozy and quiet with enough room to make a family stay pleasant and hassle-free. Kids seemed particularly happy and engaged, finding plenty of entertainment in and around the hotel, often turning hallways into playful spaces. The hotel’s proximity to various attractions ensures that there is always something for everyone in the family to enjoy.
Overall, families felt very pleased with their stay, expressing satisfaction with the facilities and the caring atmosphere. Whether visiting with children, pets or extended family and friends, Rügen-Hotel provides a reliable option for a memorable family break by the sea.
Rügen-Hotel offers a mixed bag of accessibility for guests with disabilities. The hotel boasts a prime location with great sea views, quick access to the ferry port and proximity to public transportation, making it an ideal spot for city trips and exploring the surrounding beauty. The public transportation links, including bus and train, are highly accessible and front desk staff are very responsive to accessibility needs. Elevators and short distance layouts add to the convenience, although only one wheelchair can fit in the elevator at a time, causing occasional waiting periods.
The hotel also shines in certain areas with accessible features such as dedicated rooms well-suited for disabled guests and an easily accessible spa. Personal assistance is commendable, although there are signs of staff being overworked due to personnel shortages.
However, there are notable challenges in the hotel’s amenities. Reviews point out significant issues with shower accessibility, including small entrances, tight spaces and a general lack of supportive rails and low toilets in bathrooms, making these facilities less user-friendly for disabled guests. Access to the swimming pool is also problematic, necessitating a passage through a cold hallway and posing difficulties for wheelchair users.
Parking access is another downfall with reliable yet insufficient accessible parking spaces. Some guests faced difficulties during their arrival due to non-stepless access for walkers and wheelchairs. Additionally, certain rooms feature vintage door locks which might not be the most convenient.
It's noteworthy that the hotel management is aware of these issues and has announced plans for renovations aimed at improving accessibility by May 2024, which shows a positive commitment to better accommodating all guests in the future.
Rügen-Hotel features an impressive heated swimming pool that has been consistently praised by guests for its warmth and cleanliness. Described as large and enjoyable, the pool offers a pleasant temperature suitable for a relaxing swim. Many reviews highlight its accessibility, including being open 24/7, which adds to the convenience and enjoyment for hotel guests.
The presence of a clean, inviting pool has been a notable positive aspect of their stay. Guests also appreciate the accompanying sauna area, further enhancing the relaxation experience at the hotel. Despite some minor criticisms, such as the hotel's exterior needing a fresh coat of paint and the closure of the thermal bath, the overall feedback about the heated pool is highly favorable, making it a significant attraction for visitors.
The indoor pool at Rügen-Hotel receives considerable praise from guests for its convenience and enjoyable experience. Located in the basement, the pool offers a welcoming retreat, especially on rainy days. Many guests commend the pool for being relatively large, clean and well-maintained, frequently mentioning that it is warm and hardly ever crowded. Additionally, the facility includes a sauna area, which, along with the pool, is often highlighted for its quality and inclusion in the stay at no extra cost.
However, there are a few mixed reviews. Some guests find the route to the pool via the basement somewhat unusual. A minority of reviews point out that the indoor pool could use some renovation, noting issues such as old tiles and aspects of the wellness area being under construction. Despite these minor drawbacks, the pool area is generally appreciated, making it a significant element of the hotel's appeal.
Location Show Map
Location
Visitors particularly appreciate the easy access to the town's restaurants, shops and the pedestrian-friendly harbor promenade. The proximity to the bus and train stations enables straightforward trips to other parts of the island without the need for a car. The central yet tranquil setting guarantees a peaceful stay amidst stunning natural scenery while also catering to the needs of those desiring a more urban experience. This strategic positioning and the beautiful surroundings make the Rügen-Hotel a favored choice for a memorable and hassle-free vacation on the Baltic coast.
Breakfast
The setting itself adds a spectacular touch to the breakfast experience. The breakfast is served on the 9th floor in a panoramic café, offering breathtaking views of the Baltic Sea, the harbor and Sassnitz. This unique dining atmosphere is frequently noted as a highlight by guests with some describing the view as stunning and among the top features of their stay.
In addition to the quality and variety of the food, the breakfast service is generally seen as friendly and well-organized. Multiple reviews highlight the attentive and polite staff who contribute positively to the overall breakfast experience.
However, some guests mention that the breakfast can feel overpriced with a few noting the €16.50 charge per person as steep, especially for what they considered a standard breakfast. There were occasional comments on the need for improvement in areas such as coffee quality and the selection of fruits, leading some to feel that the breakfast could have been more diverse.
Despite these few critiques, most guests find the breakfast at the Rügen-Hotel to be a gratifying start to their day, leaving little to be desired in both selection and ambiance. Overall, the breakfast offerings combined with the scenic views make it a memorable component of a stay at the Rügen-Hotel.
Dinner
The Broiler Bar, in particular, stood out for its impressive service and tasty dishes with some guests describing their dining experience there as fantastic. The Neptun restaurant also received praise for its friendly service and excellent fish dishes. Both establishments seem to enhance the overall dining atmosphere of the hotel, contributing to a positive culinary experience.
However, there are some critical notes. Several guests pointed out that the food could sometimes be too salty or greasy and mentioned instances of frozen vegetables being served, which detracts from the overall dining quality. Additionally, the limited restaurant hours and occasional closures presented a challenge for some guests trying to find a meal.
Drink prices in the restaurant were another point of contention, deemed unjustifiably high by several visitors. Despite these drawbacks, the hotel bar received positive feedback for its high-quality drinks and cocktails, adding a vibrant atmosphere to the hotel's dining options.
Overall, while there are areas for improvement, the dining options at Rügen-Hotel generally receive favorable reviews, particularly for those who enjoy a good meal at either the main restaurant or the Broiler Bar.
Rooms
Beds
However, a recurring issue was the configuration of the beds with many reviews noting that the "double" beds are often two single beds pushed together, which can separate easily and don't invite cuddling. The placement of beds under windows was frequently criticized with guests mentioning uncomfortable drafts, especially at the headboard. Additionally, while the beds were described as comfortable by many, there were conflicting comments about their firmness with some guests finding them too hard or too soft and saggy.
Pillows emerged as a notable drawback with descriptors like thin, disappointing and lacking neck support. The arrangement of the beds was also deemed impractical by some, particularly when beds were placed under drafty windows, leading to uncomfortable sleeping conditions.
In summary, while Rügen-Hotel's beds generally offer a comfortable sleeping experience for many, some configuration and comfort issues persist, as does dissatisfaction with the pillows.
Cleanliness
While the overall impression of the hotel is generally positive, mentioning it as simple yet adequate for the price, there are a few areas for improvement. A number of reviews highlighted issues such as a musty smell, insufficient power outlets and occasionally neglected outdoor areas. Additionally, some guests mentioned specific parts of the hotel, like the sinks and balconies, could benefit from better upkeep.
However, the majority of guests seemed satisfied with their stay, noting that facilities were perfectly clean with clean bedding and towels. The cleaning staff received compliments for their dedication and friendliness, ensuring the rooms were kept in order. The pool and breakfast areas were also mentioned positively in terms of cleanliness.
Although some reviews noted occasional lapses in room cleaning, the consistent theme was the hotel's overall high standard of cleanliness and the attentive housekeeping effort. The combination of cleanliness, friendly staff and well-maintained facilities contributed to a generally positive experience for guests at Rügen-Hotel.
Staff
The cleaning staff at Rügen-Hotel is frequently commended for their diligence and friendliness, ensuring that rooms are kept in top condition. Similarly, service staff maintain a calm and friendly demeanor, even in busy situations, although there are mentions of some instances where the breakfast staff seemed overwhelmed or less accommodating.
While the majority of reviews are positive with the staff described as top-notch, there are occasional notes about certain team members appearing stressed or lacking friendliness, particularly at the breakfast buffet. Nevertheless, the general sentiment is overwhelmingly positive with the hotel's workforce being a significant factor in the pleasant experiences of many visitors. Friendly, informative and consistently guest-oriented, the Rügen-Hotel staff contribute greatly to the appeal of the establishment.
Wi-Fi
Pool
Despite some mentions of occasional closures and needed renovations, the pool remains a beloved feature. Guests frequently highlight the cleanliness and decent size of the pool with some describing it as a top-class facility. The inclusion of the pool in the room price and the provision of a large indoor swimming space make it a recommended amenity for a refreshing end to the day. Overall, the swimming pool and sauna area significantly enhance the guest experience, providing a wonderful retreat within the hotel.
Parking
Guests frequently mentioned that parking fees are quite high, ranging around €12.50 to €16 per day. Many found this expense unreasonable, especially given the limited availability and the cramped nature of the parking lot. There are additional parking options next door or in the vicinity, but these can also be expensive and come with their own set of challenges.
Accessibility is another issue, as some guests noted that the parking facilities are not suitable for disabled persons and navigating the narrow spaces can be difficult. Despite the drawbacks, a few guests mentioned that the parking was conveniently located and easy to reach, albeit still expensive.
For those with specific needs like secure bike parking, the hotel does offer such facilities. However, the overall parking experience can be quite stressful with frequent reports of overcrowded and chaotic conditions. In summary, while Rügen-Hotel does provide parking, guests should be prepared for limited spaces, high fees and a somewhat hectic parking environment.
Family
Located in a great spot, the hotel is easily accessible from the train station and offers secure bicycle storage, adding to its family-friendly appeal. The breakfast service is also highly praised, particularly for its family-oriented offerings and the convenience of being situated directly above some of the family rooms.
The hotel's environment is described as cozy and quiet with enough room to make a family stay pleasant and hassle-free. Kids seemed particularly happy and engaged, finding plenty of entertainment in and around the hotel, often turning hallways into playful spaces. The hotel’s proximity to various attractions ensures that there is always something for everyone in the family to enjoy.
Overall, families felt very pleased with their stay, expressing satisfaction with the facilities and the caring atmosphere. Whether visiting with children, pets or extended family and friends, Rügen-Hotel provides a reliable option for a memorable family break by the sea.
Accessible
The hotel also shines in certain areas with accessible features such as dedicated rooms well-suited for disabled guests and an easily accessible spa. Personal assistance is commendable, although there are signs of staff being overworked due to personnel shortages.
However, there are notable challenges in the hotel’s amenities. Reviews point out significant issues with shower accessibility, including small entrances, tight spaces and a general lack of supportive rails and low toilets in bathrooms, making these facilities less user-friendly for disabled guests. Access to the swimming pool is also problematic, necessitating a passage through a cold hallway and posing difficulties for wheelchair users.
Parking access is another downfall with reliable yet insufficient accessible parking spaces. Some guests faced difficulties during their arrival due to non-stepless access for walkers and wheelchairs. Additionally, certain rooms feature vintage door locks which might not be the most convenient.
It's noteworthy that the hotel management is aware of these issues and has announced plans for renovations aimed at improving accessibility by May 2024, which shows a positive commitment to better accommodating all guests in the future.
Heated Pool
The presence of a clean, inviting pool has been a notable positive aspect of their stay. Guests also appreciate the accompanying sauna area, further enhancing the relaxation experience at the hotel. Despite some minor criticisms, such as the hotel's exterior needing a fresh coat of paint and the closure of the thermal bath, the overall feedback about the heated pool is highly favorable, making it a significant attraction for visitors.
Indoor Pool
However, there are a few mixed reviews. Some guests find the route to the pool via the basement somewhat unusual. A minority of reviews point out that the indoor pool could use some renovation, noting issues such as old tiles and aspects of the wellness area being under construction. Despite these minor drawbacks, the pool area is generally appreciated, making it a significant element of the hotel's appeal.
Yes, Rügen-Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Rügen-Hotel.
Yes, Rügen-Hotel welcomes dogs.
Yes, parking facilities are available at Rügen-Hotel.
No, Rügen-Hotel doesn't have a gym.
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