Hilton Garden Inn Savannah Midtown
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Summary of reviewsThe Hilton Garden Inn Savannah Midtown enjoys favorable reviews for its location, which is appreciated for its convenience, quietness and proximity to downtown Savannah, Tybee Island and River Street. Guests find it centrally located, safe and near essential services and public transportation, making it an excellent choice for those looking to explore the city's offerings without the hustle of downtown traffic.
Breakfast at the hotel receives mixed reviews; while the quality of the food, including varied menu options and items like custom omelets, is often praised, the additional charge for breakfast leaves some guests dissatisfied. Few find the breakfast buffet pricey compared to other hotels where breakfast is complimentary.
Dinner offerings at the bar and grill receive positive remarks, particularly for the hamburgers and seasoned fries. The bar’s social environment is appreciated, although there are some logistical issues like limited food choices and inconsistent opening times that could use improvement.
Guests generally find the rooms spacious, clean and comfortable. Many appreciate the comfortable beds, ample seating and essential amenities with the staff contributing positively to the overall experience. However, some reviews note outdated decor, maintenance issues and occasional cleanliness lapses, affecting the otherwise positive room experience.
Cleanliness of the hotel overall meets satisfactory standards. Despite some housekeeping issues such as dirty bathrooms and stained carpets, many guests report clean rooms and well-maintained common areas. Mixed reviews on staff service cite some unprofessional encounters, but commendations for friendly and accommodating staff, particularly the helpful front desk, are common.
WiFi quality is generally good, stable and meets guest needs with only occasional connection issues and additional costs for faster internet. The pool area is inviting and pleasant, although some maintenance closures and cleanliness concerns have been noted.
Parking is the most significant pain point with limited spaces and a $7 nightly fee frequently mentioned as inadequate. The struggle to find convenient parking and additional costs detracts from the overall positive experience.
In conclusion, the Hilton Garden Inn Savannah Midtown is praised for its excellent location, comfortable rooms, friendly staff and good amenities, though improvements in breakfast inclusivity, housekeeping consistency and parking could enhance guest satisfaction.
Categories
Breakfast at the hotel receives mixed reviews; while the quality of the food, including varied menu options and items like custom omelets, is often praised, the additional charge for breakfast leaves some guests dissatisfied. Few find the breakfast buffet pricey compared to other hotels where breakfast is complimentary.
Dinner offerings at the bar and grill receive positive remarks, particularly for the hamburgers and seasoned fries. The bar’s social environment is appreciated, although there are some logistical issues like limited food choices and inconsistent opening times that could use improvement.
Guests generally find the rooms spacious, clean and comfortable. Many appreciate the comfortable beds, ample seating and essential amenities with the staff contributing positively to the overall experience. However, some reviews note outdated decor, maintenance issues and occasional cleanliness lapses, affecting the otherwise positive room experience.
Cleanliness of the hotel overall meets satisfactory standards. Despite some housekeeping issues such as dirty bathrooms and stained carpets, many guests report clean rooms and well-maintained common areas. Mixed reviews on staff service cite some unprofessional encounters, but commendations for friendly and accommodating staff, particularly the helpful front desk, are common.
WiFi quality is generally good, stable and meets guest needs with only occasional connection issues and additional costs for faster internet. The pool area is inviting and pleasant, although some maintenance closures and cleanliness concerns have been noted.
Parking is the most significant pain point with limited spaces and a $7 nightly fee frequently mentioned as inadequate. The struggle to find convenient parking and additional costs detracts from the overall positive experience.
In conclusion, the Hilton Garden Inn Savannah Midtown is praised for its excellent location, comfortable rooms, friendly staff and good amenities, though improvements in breakfast inclusivity, housekeeping consistency and parking could enhance guest satisfaction.
Hotel near Golf Courses
This Midtown hotel is located within a reasonable distance of golf courses such as Bacon Park Golf Course and Henderson Golf Club.
It serves as a comfortable base for golfers staying in the central Savannah area.
It serves as a comfortable base for golfers staying in the central Savannah area.
Dog Friendly Hotel
Maximum two pets, both dogs and cats, are welcomed to the hotel. There is an additional fee charged.
Business Hotel
This hotel offers business-friendly accommodations with meeting rooms and business center. Its midtown location provides convenient access to various parts of Savannah.
3-Star Hotel
Located in Midtown Savannah, this hotel offers modern rooms and amenities, including an on-site restaurant and a fitness center. Its location provides convenient access to shopping, dining, and business areas in the Midtown area.
Hotel with Heated Pool
This hotel offers a heated pool for guests to enjoy. Its location in Midtown Savannah provides easy access to shopping and dining options, making it a convenient choice for travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
The Hilton Garden Inn Savannah Midtown receives positive remarks for its favorable location. Situated conveniently, it provides easy access to downtown Savannah, making the historic district reachable within a short drive. Guests appreciate its proximity to shopping centers, restaurants and essential services such as hospitals and offices. The hotel is well-positioned for those visiting nearby attractions or needing quick routes to Tybee Island and River Street.
The location is frequently described as central, quiet and safe, contributing to a pleasant stay. Many guests found it convenient for reaching various spots within 15 minutes and enjoyed the accessibility to public transportation, including bus stops. Despite a few preferring to be closer to I-95 or downtown, the consensus is that the hotel is in a good, clean and comfortable area.
Overall, the location of Hilton Garden Inn Savannah Midtown is deemed excellent by guests seeking convenience, quietness and proximity to the city's offerings without being caught in downtown's hustle.
Many guests had mixed experiences regarding the breakfast at Hilton Garden Inn Savannah Midtown. While some found the breakfast options to be good, great or even delicious, others felt the price did not provide value for the cost. The cost of breakfast was a frequent disappointment with several guests mentioning that it was expensive or that they expected it to be included in the room rate as it is in many other hotels. The breakfast buffet, priced at around $11.95-$13.00 per person, garnered praise for its selection, including custom omelets, but there were also complaints about limited options and disorganization.
The staff's service during breakfast received both compliments for being friendly and professional and criticisms for being slow or unhelpful. Some guests appreciated special touches like the breakfast power bowl, indicating a varied menu. While a few guests noted the nice ambiance in the breakfast area, others mentioned its emptiness or lack of a buffet system.
Overall, while the quality of food was appreciated by many, the additional charge for breakfast left many guests dissatisfied, especially those who were under the impression that breakfast would be complimentary.
The Hilton Garden Inn Savannah Midtown offers a dining experience that includes a bar and grill available in the evenings from 6 to 10 p.m., providing guests with drinks and light supper options. The standout menu item appears to be the hamburgers and seasoned fries, which have been highly praised for their generous portions and exceptional taste. While some visitors appreciated the opportunity to socialize with the bartender and other guests, the bar's limited food choices left a bit to be desired for some. Additionally, there were a few logistical issues, such as the bar and restaurant not always opening on time and no coffee being available after 5 p.m. Despite these minor setbacks, the presence of a bar and grill on-site contributed positively to the overall dining experience.
The guest reviews for the Hilton Garden Inn Savannah Midtown highlight a generally positive experience with the hotel's rooms. Guests often mention that the rooms are spacious, clean and comfortable with plenty of seating options and defined areas, making it easy to settle in. Many appreciate the comfortable beds and the essentials provided in each room. The staff’s hospitality also contributes to a pleasant stay with clean surroundings and a smooth check-in process being frequently noted.
However, there are remarks about some aspects needing improvement. A few reviews mention outdated decor and stained carpets, while others note that the rooms could be cleaner and better maintained. Issues such as small bathrooms, unpleasant odors and inconsistent room sizes also come up. Despite these points, the general sentiment remains that the rooms are good, especially for those prioritizing space and comfort during their stay.
The beds at Hilton Garden Inn Savannah Midtown generally receive positive feedback for their comfort. Many guests highlight that the beds are very nice and comfortable, often describing them as extremely comfortable or extremely comfy. Positive mentions frequently pair the beds with comfortable pillows, adding to an overall restful experience. Cleanliness also gets noted favorably with terms like clean and comfortable beds appearing.
However, there are some complaints regarding the beds being either too soft, used or with worn-out mattresses. A few guests also found the beds uncomfortable or mentioned issues with the firmness, leading to discomfort such as back pain. There were occasional concerns about linen cleanliness and pillow conditions with some guests finding them unsatisfactory.
Overall, while the majority of reviews praise the comfort and cleanliness of the beds, a few isolated experiences indicate issues with bed firmness and pillow quality.
At the Hilton Garden Inn Savannah Midtown, the level of cleanliness generally meets satisfactory standards. Many guests noted that their rooms were spacious, comfortable and exceptionally clean, contributing positively to their stay. The common areas such as the lobby, hallways and elevators were also frequently mentioned as being well-maintained and clean. Some guests appreciated the hotel’s pet-friendly policy, which did not compromise the cleanliness of the property.
However, several reviews highlighted inconsistencies in housekeeping. Issues such as dirty bathrooms, stained carpets and unclean tubs were reported, indicating that some rooms did not meet expected cleanliness levels. There were a few mentions of unpleasant odors in the hallways and specific cleanliness lapses such as a found dog toy under the bed and mold on bathroom ceilings.
Despite these shortcomings, the hotel staff received mixed reviews with some guests finding the service friendly and accommodating and others perceiving unprofessionalism. Overall, while the Hilton Garden Inn Savannah Midtown generally provides a clean and comfortable environment, occasional lapses in cleanliness and maintenance suggest room for improvement.
The Hilton Garden Inn Savannah Midtown received a broad range of feedback about its staff, but there is a strong emphasis on positive experiences with the hotel team. Many guests highlighted the friendliness and helpfulness of the staff, particularly emphasizing the front desk personnel's exceptional service. Specific mentions of individuals, such as Alexis at the front desk who assisted with parking, indicate personalized and thoughtful service. Guests frequently described the staff as professional, polite and extremely accommodating with several reviewers noting the excellent customer service they received throughout their stay.
Several reviews pointed to the helpful and courteous nature of the kitchen and housekeeping staff, contributing to a positive overall experience. Instances where staff members, including general manager Jose, went out of their way to resolve issues, were also appreciated by guests. Despite a few mentions of unfriendly interactions, the overarching sentiment reveals that staff members were largely seen as friendly, professional and committed to ensuring a comfortable stay for guests.
In summary, while not without its occasional criticisms, the Hilton Garden Inn Savannah Midtown's staff generally earned high praise for their friendliness, helpfulness and professionalism, greatly enhancing the guest experience.
The WiFi at Hilton Garden Inn Savannah Midtown generally receives positive feedback from guests. Many reviews highlight the connection as good, stable and solid, contributing to a satisfying online experience. Some guests did experience issues with WiFi going down occasionally and noted the additional cost for faster internet. However, these issues seem to be less frequent. Overall, the WiFi quality meets the needs of most guests.
The Hilton Garden Inn Savannah Midtown offers guests a pool area that is often described as nice and very inviting with many enjoying their time there. The pool area is noted for being nicely arranged, providing a pleasant environment. While the pool itself generally receives positive remarks, there have been occasional issues. Some guests encountered maintenance closures and cleanliness concerns, which impacted their use of the facility. Notably, there is no indoor pool. More attention to maintenance could enhance the overall experience, ensuring the pool remains a feature that guests can consistently enjoy.
Guest reviews for parking at the Hilton Garden Inn Savannah Midtown reveal significant dissatisfaction. Many guests found the parking situation to be challenging with consistent mentions of limited and minimal parking spaces. The parking lot was often full, forcing some to park in a garage or find alternative spaces, which exacerbated the difficulty. Additionally, the need to pay for parking came as an unpleasant surprise with a $7 nightly fee frequently mentioned and deemed unreasonable. Handicap parking was also noted as insufficient. Overall, the parking situation left many guests frustrated, indicating it as a notable downside to their otherwise positive experiences at the hotel.
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Location
The location is frequently described as central, quiet and safe, contributing to a pleasant stay. Many guests found it convenient for reaching various spots within 15 minutes and enjoyed the accessibility to public transportation, including bus stops. Despite a few preferring to be closer to I-95 or downtown, the consensus is that the hotel is in a good, clean and comfortable area.
Overall, the location of Hilton Garden Inn Savannah Midtown is deemed excellent by guests seeking convenience, quietness and proximity to the city's offerings without being caught in downtown's hustle.
Breakfast
The staff's service during breakfast received both compliments for being friendly and professional and criticisms for being slow or unhelpful. Some guests appreciated special touches like the breakfast power bowl, indicating a varied menu. While a few guests noted the nice ambiance in the breakfast area, others mentioned its emptiness or lack of a buffet system.
Overall, while the quality of food was appreciated by many, the additional charge for breakfast left many guests dissatisfied, especially those who were under the impression that breakfast would be complimentary.
Dinner
Rooms
However, there are remarks about some aspects needing improvement. A few reviews mention outdated decor and stained carpets, while others note that the rooms could be cleaner and better maintained. Issues such as small bathrooms, unpleasant odors and inconsistent room sizes also come up. Despite these points, the general sentiment remains that the rooms are good, especially for those prioritizing space and comfort during their stay.
Beds
However, there are some complaints regarding the beds being either too soft, used or with worn-out mattresses. A few guests also found the beds uncomfortable or mentioned issues with the firmness, leading to discomfort such as back pain. There were occasional concerns about linen cleanliness and pillow conditions with some guests finding them unsatisfactory.
Overall, while the majority of reviews praise the comfort and cleanliness of the beds, a few isolated experiences indicate issues with bed firmness and pillow quality.
Cleanliness
However, several reviews highlighted inconsistencies in housekeeping. Issues such as dirty bathrooms, stained carpets and unclean tubs were reported, indicating that some rooms did not meet expected cleanliness levels. There were a few mentions of unpleasant odors in the hallways and specific cleanliness lapses such as a found dog toy under the bed and mold on bathroom ceilings.
Despite these shortcomings, the hotel staff received mixed reviews with some guests finding the service friendly and accommodating and others perceiving unprofessionalism. Overall, while the Hilton Garden Inn Savannah Midtown generally provides a clean and comfortable environment, occasional lapses in cleanliness and maintenance suggest room for improvement.
Staff
Several reviews pointed to the helpful and courteous nature of the kitchen and housekeeping staff, contributing to a positive overall experience. Instances where staff members, including general manager Jose, went out of their way to resolve issues, were also appreciated by guests. Despite a few mentions of unfriendly interactions, the overarching sentiment reveals that staff members were largely seen as friendly, professional and committed to ensuring a comfortable stay for guests.
In summary, while not without its occasional criticisms, the Hilton Garden Inn Savannah Midtown's staff generally earned high praise for their friendliness, helpfulness and professionalism, greatly enhancing the guest experience.
Wi-Fi
Pool
Parking
Yes, Hilton Garden Inn Savannah Midtown has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hilton Garden Inn Savannah Midtown.
Yes, Hilton Garden Inn Savannah Midtown welcomes dogs.
Yes, parking facilities are available at Hilton Garden Inn Savannah Midtown.
Yes, Hilton Garden Inn Savannah Midtown has a gym.
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