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Summary of reviewsThe Marriott Savannah Riverfront is a popular choice for travelers, especially lauded for its prime location right on the Savannah River. Guests frequently commend its proximity to River Street, historic downtown Savannah and numerous shops and restaurants. The beautiful river views and the convenience of nearby transportation options make it easy to explore local attractions.
The rooms generally receive positive feedback for being clean, comfortable and modern with premium amenities and lovely views from balconies. The spacious layouts and high ceilings contribute to the overall comfort, although some guests have noted occasional maintenance issues and noise disturbances. The bedding, in particular, stands out for its comfort, often described as exceedingly cozy and leading to restful nights.
The cleanliness of the hotel is largely praised with the well-maintained and modern public spaces contributing to a relaxing atmosphere. The housekeeping staff is recognized for their thoroughness and professionalism. However, there are occasional inconsistencies with some guests reporting issues such as dusty areas or unclean bathrooms.
Dining experiences at the Marriott Savannah Riverfront are mixed but generally positive. The breakfast buffet and friendly service, especially at the Blue Restaurant, receive high marks, although many guests find the breakfast prices to be excessively high. Dinner options are often described as delicious with many appreciating the pleasant ambiance and scenic views. However, a limited menu and instances of slow service are noted as areas needing improvement.
The staff at the Marriott Savannah Riverfront is frequently commended for their friendly and professional service. Guests appreciate the attentive, helpful nature of the employees across various departments with specific staff members often receiving special mentions for their exceptional service.
The hotel offers a decent gym with good equipment, though it has received some critiques regarding closures and the absence of a complimentary gym. The pool gets mixed reviews; while some find it nice, others note it is small, often crowded and closes early.
Family travelers find the hotel to be a welcoming and secure environment, ideal for family reunions and trips. The hotel's safety and family-friendly atmosphere add to its appeal for those traveling with children.
Despite its many positives, the hotel falls short in certain areas, such as Wi-Fi, which is not included in the room rate and is considered expensive and unreliable. Some guests also feel that the overall service level does not consistently meet the expectations of a four-star hotel.
Overall, the Marriott Savannah Riverfront stands out for its comfortable accommodations, beautiful location and excellent service, making it a strong choice for both leisure and business travelers. Show more
Read review summaries for all categories
Categories
Hotel with Spa
Marriott Savannah Riverfront features the Magnolia Spa, where guests can be pampered on-site. The spa provides a range of treatments designed for relaxation and rejuvenation.
Family Friendly Hotel
This hotel is recognized as a top choice for families. Its riverfront location provides easy access to attractions and activities suitable for all ages.
Business Hotel
With over 40,000 sq. ft. of meeting and event space, this hotel has a stunning atrium bar overlooking the Savannah River. It offers well-appointed guestrooms suitable for business travelers.
Accessible Hotel
This hotel offers accessible guest rooms and public spaces, designed to meet the needs of guests with mobility issues. It provides accessible routes and amenities throughout the property.
Hotel with Gym
This hotel offers a fitness center with cardio machines and free weights, suitable for a complete workout. It provides convenience for travelers wanting to maintain their fitness routine.
4-Star Hotel
Located on the riverfront, this Marriott offers stunning views and modern amenities. Guests can enjoy comfortable accommodations and convenient access to Savannah's attractions.
Hotel with Outdoor Pool
Marriott Savannah Riverfront offers a seasonal outdoor pool. Located on the riverfront, the pool provides a convenient option for guests to swim and relax by the water.
Hotel with Heated Pool
The hotel provides both an indoor heated pool and an outdoor seasonal patio pool with sweeping river views. This offers guests options for swimming in different settings.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Room Types
King RoomThis room features a work desk and a chair.
Queen Room with Two Queen Beds with River ViewThis room features panoramic views of the Savannah River.
Concierge King or Double RoomThe spacious twin/double room provides air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a tea and coffee maker, a balcony with pool views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
King Room with River ViewThis room features a river view and air conditioning. A flat-screen TV and seating area are provided.
King Room with Adapted Tub - Mobility AccessibleThe unit offers 1 bed.
King Room with Adapted Tub - Mobility and Hearing AccessibleThe unit offers 1 bed.
King Room with Roll-in Shower - Mobility AccessibleThe unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
Nestled right on the Savannah River, Marriott Savannah Riverfront boasts a prime location that delights its guests. The position of the hotel provides easy access to the river walk, allowing visitors to enjoy a scenic stroll along the waterfront. Conveniently situated, the property lies within walking distance to River Street, historic downtown and numerous shops, restaurants and bars.
Guests frequently commend the hotel for its centrality and the beautiful views of the river, particularly enjoying the passing ships and the peaceful ambiance. The proximity to the ferry and other transportation services enhances the convenience for exploring local attractions without the hassle of heavy traffic.
The area around the hotel is highly walkable, making it easy for guests to reach various points of interest. Additionally, the hotel’s layout and cleanliness receive praise, reflecting its appeal as a well-maintained and aesthetically pleasing place to stay. Whether visiting for the first time or returning, guests consistently highlight the excellent location as a standout feature of Marriott Savannah Riverfront.
Breakfast
The breakfast experience at Marriott Savannah Riverfront receives a mix of opinions from guests. Many guests praise the quality of the breakfast, describing it as good, great and even excellent with particular commendation for the breakfast buffet and the friendly service, especially by waitstaff like Mary. The Blue Restaurant, where breakfast is served, often receives high marks for its offerings and service.
However, numerous guests also express dissatisfaction with the cost, finding it to be overpriced. Common complaints include the high price for basic items like coffee and bagels with some noting that the overall expense made it prohibitive to dine there. The cost for breakfast, especially the buffet, is frequently mentioned as excessive with prices like $25 per person being cited. This high cost has led several guests to suggest that breakfast should be included in the room fee, as is common in many other hotels.
Despite the high price, the breakfast quality is seldom criticized with most complaints focused on value rather than taste. The continental breakfast, while tasty, is considered not worth the price by some guests. The facility itself also garners positive comments for the view during breakfast and the amiable service, which adds to the overall pleasant experience, albeit an expensive one.
Dinner
Marriott Savannah Riverfront offers a variety of dining experiences with several noteworthy aspects. Guests frequently highlight the excellent food with many describing it as delicious and the overall dining experience as great. The restaurant and bar are consistently praised for their incredible food and drinks, contributing positively to the overall stay. The convenient location next to the river offers a pleasant ambiance for dining and the facilities are appreciated for their nice environment and food options.
However, the dining experience is somewhat mixed. There are comments about the limited and somewhat disappointing menu options, especially for those with specific dietary needs such as gluten-free or vegan. Some guests feel that the food is overpriced relative to its quality and there have been instances of cold room service meals and delays in the restaurant service.
Despite some guests mentioning short staffing and ineffective service leading to extended wait times, many still found the dining experiences and meetings to be satisfactory. The lobby area, while described by a few as cold and austere, adds to the overall charm of the hotel for others. While the restaurant is frequently lauded, it’s important to manage expectations regarding menu variety and pricing.
Rooms
The Marriott Savannah Riverfront offers a mixed experience when it comes to its rooms with highlights including clean and comfortable accommodations, spacious layouts and lovely views from balconies. Guests frequently praised the comfort of the beds and the excellent views of the river, especially from higher floors. The rooms were often described as modern with premium amenities such as coffee, tea and small fridges available. Some reviews also noted high ceilings and spacious bathrooms, adding to the overall comfort.
However, there were some less favorable aspects. Multiple reviews mentioned maintenance issues, such as air conditioning problems, outdated finishes and occasional issues with cleanliness. Rooms were described as either spacious and modern or slightly outdated and in need of better upkeep. Noise from the atrium and delayed housekeeping services were also noted by some guests.
Overall, the positives, such as comfort, space and excellent views, make it a reasonable choice for travelers, although certain areas could benefit from improvements in maintenance and cleanliness.
Beds
Marriott Savannah Riverfront garners considerable praise for the comfort of its beds from numerous guests. The majority of reviews highlight the beds as very comfortable, often describing the mattresses and pillows as exceptionally soft and cozy. Many guests specifically mention having restful nights and appreciating the overall comfort and cleanliness of the bedding. Phrases such as “super comfortable” and “extremely comfortable” underscore a common sentiment of satisfaction, contributing to a restful stay.
However, there are occasional mentions of beds being either too firm or too soft for some guests’ preferences. Issues like feather pillows being less favorable and mattresses that were sunken on one side were noted by a few reviewers. Despite these isolated comments, the general consensus points to the beds providing a high level of comfort with many guests indicating that they slept well and had a pleasant stay.
Overall, the consistent positive feedback about the beds suggests that a comfortable sleep experience is a significant feature of the Marriott Savannah Riverfront.
Cleanliness
Marriott Savannah Riverfront boasts a generally impressive record when it comes to cleanliness, based on numerous guest reviews. The rooms are frequently described as clean, comfortable and beautifully decorated. Housekeeping is noted for its thoroughness and professionalism, ensuring spotless rooms and well-maintained facilities. The hotel itself is often highlighted as being clean and modern with the property appearing well-kept and updated. The public spaces, bars, cafes and other amenities are also kept in pristine condition, contributing to a relaxed and inviting atmosphere.
Guests frequently mention the convenience of the location, being close to the river and other attractions, which adds to the overall pleasant experience. The staff receives positive remarks for their accommodating and friendly service, further enhancing the stay. However, there have been occasional critiques about certain rooms and areas not meeting cleanliness standards. Some reviewers pointed out issues such as dusty areas, dirty bathrooms and unclean floors, indicating that there are inconsistencies in housekeeping.
Despite these occasional setbacks, the majority of guests seem to leave with a positive impression of the hotel's cleanliness and service, enjoying a comfortable and clean environment in a scenic location.
Staff
The Marriott Savannah Riverfront has garnered positive feedback from its patrons, particularly regarding its staff. The comments consistently highlight the friendly, professional and accommodating nature of the employees. From front desk personnel to housekeeping, the staff is repeatedly noted for their exceptional customer service and warm hospitality. Guests have praised the staff for being attentive and helpful, going above and beyond to provide assistance and make visitors feel welcome.
Individuals such as concierges and bellmen received specific commendations for their helpfulness and proficiency. Special mentions include staff members like Sabia, who enhanced a guest’s anniversary experience with thoughtful gestures and a server named Kristina at the Blue restaurant who was noted for her outstanding service. The housekeeping team was also acknowledged for consistently maintaining clean rooms and providing excellent service.
Guests appreciated the small yet considerate acts, such as providing umbrellas and offering surprise room upgrades with complimentary treats. Additionally, the professional and courteous demeanor of the staff across various departments, including the front desk and restaurant, significantly enhanced the overall guest experience.
However, a few negative remarks indicated occasional lapses in service from some staff members, suggesting an area for potential improvement. Nonetheless, the majority of the reviews underscore a highly positive experience with the Marriott Savannah Riverfront staff, contributing significantly to a comfortable and enjoyable stay for guests.
Wi-Fi
The Marriott Savannah Riverfront is praised for its excellent location and comfortable accommodations, but it falls short when it comes to Wi-Fi. Guests are not pleased with the extra charges for internet access, as many believe it should be included in the room rate, especially considering the already high costs of staying there. The standard Wi-Fi fee is around $12.95 to $30 per day, which is seen as an unnecessary and excessive charge by most guests. Additionally, the quality of the Wi-Fi service is described as poor and unreliable, causing frustration. Overall, while the hotel has many appealing aspects, the additional charges for Wi-Fi significantly detract from the guest experience.
Gym
The gym at the Marriott Savannah Riverfront has received a mix of feedback from guests. Many have found the fitness center to be decent with good equipment available. The gym space is considered fine and some guests describe it as lovely. It's also noted that the gym and fitness center are worth visiting. However, there have been mentions of gym closures and the absence of a complimentary gym. Overall, the facility appears to meet basic expectations for those looking to maintain their fitness routine during their stay.
Pool
The Marriott Savannah Riverfront offers a pool that receives mixed reviews from guests. Some reviews mention that the pool is small and often crowded, which can be a drawback for those looking for a more spacious swimming experience. Additionally, the pool area is somewhat isolated, requiring a walk out by the loading dock to access it. There are comments about the pool being out of service or closed during certain stays, causing disappointment among guests. Another point to note is that the pool closes relatively early, at 8 pm, which may inconvenience those hoping for a late-night swim. Despite these issues, there are mentions of the pool being very nice and offering a plenty of swimming opportunities when it is operational. For those planning a visit, it might be helpful to check the pool's status and hours of operation in advance.
Family
Marriott Savannah Riverfront is characterized by its family-oriented atmosphere, making it an excellent choice for those planning a family trip. Guests frequently describe the hotel as family-friendly and express that it is an ideal destination for gatherings such as family reunions. The location of the hotel is highly appreciated, contributing to enjoyable experiences during mini spring break trips. Safety is also a noted feature, providing peace of mind for parents and caregivers. Overall, Marriott Savannah Riverfront successfully offers a welcoming and secure environment for families looking to spend quality time together.
4 Star
The Marriott Savannah Riverfront boasts upscale rooms and facilities that align well with its four-star rating. Guests appreciate the overall appearance and amenities, often finding them in line with other top-rated establishments. Despite the high prices, typical for a prime hotel in Savannah, many feel it offers great value for the money with reasonable value for money to actual experience ratio.
The accommodations are frequently noted to be of four-star quality, contributing to a generally satisfying experience. Some visitors, however, feel the service falls short of what is expected from a purported five-star hotel, suggesting a need for improvement in this area. Additionally, while the hotel maintains a good standard, it is sometimes compared unfavorably to other Marriott properties with remarks indicating it could benefit from some updates.
Nevertheless, the hotel's convenient location, just a short walk from the district and City Hall, adds to its appeal, making it a preferred choice for many travelers who desire both comfort and proximity to key attractions.
Business
Marriott Savannah Riverfront offers a great location catering well to business travelers. Its excellent concierge and front desk staff ensure smooth check-ins and assistance. The hotel is highly convenient, featuring work desks in rooms and suites, providing ample space for productivity. Business amenities include well-equipped conference rooms, making it ideal for meetings and dinners. While some business conferences noted noise due to the number of people drinking, the overall experience for business trips remains positive. Guests appreciated the splendid location and views, along with the surrounding amenities for relaxation after work hours.
Accessible
The Marriott Savannah Riverfront receives favorable remarks for its accessibility features, particularly highlighting its ease of access to the river walk, local businesses and nearby activities. The hotel is well-equipped with wheelchair accessibility, including ramps and accessible rooms fitted with grab bars to accommodate guests with disabilities. Additionally, it offers disabled parking spaces and boasts clean and spacious rooms. The hotel’s central location, conveniently close to a trolley stop, is especially beneficial for seniors and those with mobility issues. Despite a few mentions of getting stuck in the elevator, guests generally find the hotel very accessible and appreciate the overall cleanliness and thoughtful decor.
Heated Pool
The Marriott Savannah Riverfront offers an indoor heated pool as a notable amenity for guests seeking relaxation and leisure. Despite some mixed feedback, the availability of a heated pool provides a comfortable swimming experience. Although there isn't an outdoor pool, the indoor heated option remains a considerable feature for visitors. However, some reviews noted that the pool's heating could be improved.
Outdoor Pool
The Marriott Savannah Riverfront offers a notable outdoor pool experience complemented by a bar and grill area, which guests have found fantastic. Positive feedback highlights the presence of the pool and spa facilities. However, some reviews mention that the pool area can be shaded and the temperature of the pool water has been criticized for being extremely warm. Access to the pool from indoors is not available, which might be inconvenient for some. A downside noted is the cleanliness of the deck chairs, which were sometimes reported as dirty. Additionally, there have been occasional issues with unexpected pool closures and concerns about water quality.
Luxury
The Marriott Savannah Riverfront provides a generally luxurious experience for its guests. The hotel features a beautiful walk-in shower and well-appointed, attractive rooms that look relatively new. The interior design emphasizes luxury, offering plush curtains and a stylish atmosphere. Cleanliness aligns with the sense of opulence, contributing to an overall feeling of lavish comfort. While most aspects of the stay exude luxury without being overly expensive, some guests felt that certain services and luxury charges didn't quite meet their high expectations. Others noted that, for the price, they anticipated a slightly more upscale experience. Nonetheless, the atmosphere and many elements of the hotel's decor and amenities successfully deliver on the promise of a luxurious stay.
Yes, Marriott Savannah Riverfront has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Marriott Savannah Riverfront.
No, Marriott Savannah Riverfront doesn't allow dogs.
No, parking facilities aren't available at Marriott Savannah Riverfront.