The Best Western Grand Victorian Inn is highly regarded by guests for its strategic location, exceptional service, and comfortable accommodations. Its prime position near the highway makes it an ideal stop for business travelers and those visiting Guthrie Sayre Hospital, while also providing easy access to local attractions and casinos. The hotel's balance of affordability and convenience is a strong feature, making it a practical choice for budget-conscious travelers seeking comfort without sacrificing accessibility.
Guests are generally pleased with the breakfast offerings, describing them as excellent, with a satisfying array of hot and cold options. Although there were some minor critiques about the availability of healthier choices, the quality and variety of the breakfast are well-received. The staff who manage breakfast receive special praise for their friendliness and helpfulness, enhancing the dining experience.
The hotel's rooms are frequently described as clean, spacious, and comfortable, with some offering the luxury of a jacuzzi tub. Guests appreciate the comfortable beds, often noting them as among the best they have experienced in hotels. The overall cleanliness of both the rooms and common areas is consistently highlighted, underscoring the hotel's commitment to maintaining a high standard of hygiene.
The staff at the Best Western Grand Victorian Inn stand out for their friendliness and professionalism. Guests frequently commend the team for their accommodating and attentive service, with special mentions of exceptional hospitality from individual staff members. This dedication to service contributes significantly to the positive overall guest experience.
The pool and hot tub receive favorable reviews, with guests enjoying their relaxing temperature and accessibility. These amenities, along with the hotel's other features, offer additional value for visitors, making the inn an attractive choice for those seeking comfort and affordability.
In summary, the Best Western Grand Victorian Inn delivers a pleasant and practical accommodation option, highlighted by its strategic location, excellent service, and comfortable amenities, making it a favored stop for a diverse range of travelers.
The Clarion Inn Elmira-Horseheads receives positive feedback from guests who appreciate its strategic location, which is convenient for attending events on Harris Hill, at local country clubs, or nearby attractions like a hockey arena and the Kennedy Valve. This location, combined with competitive pricing, makes it an attractive choice for travelers seeking ease of accessibility.
Guests find the breakfast offering flavorful and distinctive, with a country-style experience that sets it apart from typical continental options. The staff's pleasant service during breakfast enhances the dining experience, providing a warm and welcoming atmosphere. However, breakfast is not included in the reservation, requiring guests to consider this in their stay planning.
The rooms are well-regarded for being spacious, clean, and comfortable, providing good value for money. The beds add to the restful experience with their comfort, and the presence of a large indoor pool offers a relaxing recreational option. The staff's attentiveness in room adjustments and overall guest comfort receives frequent commendations, despite occasional issues with maintenance and scent.
The high standard of cleanliness at the hotel is appreciated by guests, with the welcoming attitude of the staff contributing to a positive environment. While there are rare remarks about minor cleanliness issues, the establishment generally provides a clean and inviting atmosphere.
The hotel staff is consistently praised for their friendliness and helpfulness across numerous interactions, ensuring guest satisfaction through attentive service. Any minor issues, such as noise from housekeeping, are addressed swiftly by management, maintaining focus on a positive guest experience.
The indoor pool is a noteworthy feature, offering a relaxing and well-maintained space for guests of all ages. Despite its early closure at 9 pm, it remains a valued amenity.
Finally, the beds receive mixed reviews; while many guests find them comfortable with soft bedding and pillows, some feel the full-size beds do not provide ample space for adult guests. Regardless, the comforting aspects of the bedding contribute positively to the overall restful accommodations at the Clarion Inn Elmira-Horseheads.
Country Inn & Suites by Radisson in Big Flats (Elmira), NY, is highly regarded for its convenient and charming location. Set in a quiet, safe area, the hotel is close to shopping centers, restaurants, local attractions and the airport. Its proximity to the highway makes it ideal for travelers on long journeys, including trips to NYC. Guests appreciate the beautiful setting by a pond, ample parking, spacious rooms, cleanliness and the friendly staff. The hotel also accommodates families well, providing amenities like a pool, although some maintenance issues with the pool were noted.
Breakfast receives mixed reviews; while the variety and quality of food please many, others encounter issues with availability and replenishment, suggesting room for improvement. The guest rooms are consistently praised for their cleanliness, spaciousness and comfort, making them suitable for families and travelers alike. Although some mention minor upkeep issues, the overall experience remains positive due to the helpful and friendly hotel staff.
Cleanliness and friendly service are standout features with the housekeeping team maintaining good room conditions. However, occasional maintenance issues and specific cleanliness concerns have been reported. The staff's excellent service, particularly at the front desk and breakfast area, contributes significantly to the positive guest experiences.
The hotel’s Wi-Fi is a notable weak point with many guests experiencing connectivity issues. This inconsistency is a frequent source of frustration for those needing reliable internet access.
Overall, the Country Inn & Suites by Radisson in Big Flats (Elmira), NY, offers a comfortable and convenient stay, bolstered by its location, friendly staff and family-friendly amenities, despite some areas needing improvement.