Crown Spa Hotel Scarborough by Compass Hospitality

Scarborough , , Esplanade (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Crown Spa Hotel Scarborough by Compass Hospitality is a great option for a seaside escape with stunning sea views and a convenient location close to the town centre. While some guests had mixed experiences with the breakfast and dinner menus, the staff were friendly and helpful throughout the hotel. The rooms were a mix of pleasant and not so pleasant experiences, but most guests appreciated the clean and well-equipped rooms with fantastic views. The hotel's cleanliness could be improved, but the spa facilities were commendable with a lovely pool, saunas, steam room and Jacuzzi. Parking can be a bit hit or miss, but the hotel's good location compensates for it. Families can enjoy an affordable vacation spot with pet-friendly options available. The beds were generally comfortable, but some guests found them too firm. Overall, the Crown Spa Hotel Scarborough offers a nice, clean and comfy hotel with excellent facilities and value for money.
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Hotel with Spa
The Crown Spa Hotel Scarborough by Compass Hospitality is a luxurious oasis of relaxation and rejuvenation. Offering a wide range of treatments for both men and women, the spa is dedicated to providing an unparalleled experience. The spa has partnered with The Natural Spa Factory, a company that produces innovative, high-quality spa products that are not tested on animals. The skilled therapists at the Crown Spa Hotel are committed to making every visit an enjoyable one. The spa boasts an array of health and beauty therapies, including the power facial, rose dew facial, mineral rich sea wrap, Indian head massage, and ginger spice wrap. Step into the tranquil atmosphere of the Crown Spa and allow yourself to be pampered and revitalized.

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Room Types
Standard Double Room This room features an en suite bathroom with a bath, a shower, a hairdryer and bathrobes.

Standard Single Room A 22-inch flat-screen TV and an en suite bathroom are featured in this room.

Standard Family Double Room A 32-inch flat-screen TV and an en suite bathroom are featured in this room. Suitable for a small child up to the age of 10. Single pull out bed.

Standard family Twin/King A 32-inch flat-screen TV and an en suite bathroom are featured in this room.

Executive Double Room A 32-inch HD TV and a king-size bed are featured in this room. An en suite bathroom is also provided.

Double with Sea View With a sea view, this room also features a 32-inch flat-screen TV and an en suite bathroom.

Executive Double Room with Sea View With a sea view, this room also features a 32-inch HD TV and a king-size bed. An en suite bathroom is also provided.

Family room with Annex This spacious Mini Suite features a king-size bed. There are cosy bathrobes, an en suite bathroom with mood lighting, a 32-inch TV and a hot drinks tray.

Family King/Twin sea view This spacious Mini Suite features lovely sea views, a king-size bed. There are cosy bathrobes, an en suite bathroom with mood lighting, a 32-inch TV and a hot drinks tray.

Feature Double/Twin Room This Deluxe Twin features lovely sea views, a king-size bed that can be twins on request. There are cosy bathrobes, an en suite bathroom with mood lighting, a 32-inch TV and a hot drinks tray.

Guest Reviews
7.6
Good
Location
The Crown Spa Hotel Scarborough by Compass Hospitality boasts a fantastic location for a seaside escape. Guests love the stunning sea views, whether they are from the room or enjoyed from the lovely garden areas. The hotel is located conveniently close to the town centre and all its amenities, but with a peaceful and quiet atmosphere. Additionally, the cliff top position affords breathtaking views of the sunrise over the sea. While parking can be an issue, it's worth it to stay at such a beautifully located hotel. The high quality accommodation is both affordable and luxurious and the friendly staff are always on hand to assist guests. Whether you plan to explore the town or simply relax, the Crown Spa Hotel Scarborough is the perfect base for your next getaway.

Breakfast
One of the highlights of the Crown Spa Hotel Scarborough by Compass Hospitality according to guest reviews is the breakfast service. Some guests found the food to be excellent with tasty cooked breakfasts made to order and the tea time food from the restaurant receiving high recommendations. Others thought the breakfast choices were basic but satisfactory. Unfortunately, some reviewers did not have a good experience, stating that the quality of the produce was poor, the bread disappointing and parts of the meal overcooked. Some even had to wait for about 40 minutes for their meal or saw other diners send their food back. Despite the mixed reviews, most guests found the staff to be lovely and the service good to excellent. Some recommended having dinner at the hotel's restaurant as well. However, others perceived the breakfast as pricey and would have liked to see more local farm or butcher products in use.

Dinner
The reviews for the dinner experience at Crown Spa Hotel Scarborough by Compass Hospitality are mixed. Some guests raved about the delicious food and drinks, describing them as excellent and lovely. The bar food was also praised with some guests saying it was great. Some guests enjoyed meals in the restaurant for both dinner and breakfast, which left a positive impression on them. However, some guests were critical of the dinner menu, describing it as expensive and not worth the cost. Additionally, the restaurant lacked atmosphere and views, according to some guests. Some dishes didn't meet guests' expectations with steak being disappointing and the burger being described as similar to those found in Tesco. Despite this, many guests appreciated the lovely hotel and overall dining experience.

Rooms
The Crown Spa Hotel Scarborough by Compass Hospitality offers a mix of pleasant and not so pleasant room experiences, according to guest reviews. Many guests raved about clean, spacious and luxurious rooms with comfortable beds, large bathrooms, characterful decor and exceptional views from balconies or sea view upgrades. Some even enjoyed huge rooms with Chesterfield 3-piece suites and dining tables in beautiful Art Deco neighborhoods. Other guests, however, found the rooms dated, tiny, claustrophobic and in need of TLC with stained carpets, dusty skirting, faulty TV signals, no towels or toiletries and stained menus. There were reports of black mould, tarnished areas and cobwebs around the showers, baths and curtains. The spa pool suffered from too much chlorine, while the pink lighting failed to impress guests. Nonetheless, many guests appreciated the good-sized bathrooms, proper hairdryers, clean and well-equipped rooms and fantastic showers. Moonlighting and good decor and furnishings in some rooms also garnered praise. The hotel's location, lovely staff and sea views compensated for little faults, including wardrobe difficulty, grubby bathrooms and tiny duvet covers. Guests loved the spacious rooms, but some felt that a few of them, such as those with outdated furniture, were nothing like the pictures in the hotel's marketing materials. Overall, guests could count on lovely views, clean and airy rooms and comfortable beds, even if they were slightly too firm.

Beds
If you're staying at Crown Spa Hotel Scarborough, you'll be pleased to know that nothing is too much for the staff to ensure you have a comfortable stay. The beds at this hotel certainly make for a relaxing night's sleep with plenty of guests describing them as 'comfy' and 'super comfy'. However, there are some mixed reviews when it comes to the firmness of the bed with some finding it too hard or firm. For those who prefer a softer bed, opting for two singles pushed together seems to be the way forward. Although some guests have had issues with lumpy or undersized beds, most found them to be cosy and comfortable with mid-range pillows. Just be aware that the duvet cover might not stay in place perfectly! Overall, the general consensus is that the beds at Crown Spa Hotel Scarborough make for a great night's sleep.

Cleanliness
The Crown Spa Hotel Scarborough by Compass Hospitality is a charming and cosy hotel with helpful staff. However, cleanliness seems to be the main issue for guests who have experienced broken equipment, dirty mugs and stained carpets. Guests have pointed out the bathrooms in particular with reports of black mould, rusty fittings and dirty toilets. Many guests felt that the hotel needed a deep clean with dusty skirting boards and grubby rooms. Despite this, there were still positive reviews praising the hotel's clean and airy rooms and good quality clean rooms. Some guests pointed out that while the rooms could have been cleaner, they were still comfortable and pleasant to stay in. Overall, while the Crown Spa Hotel Scarborough has some challenges with cleanliness, guests can still expect a nice, clean hotel experience overall.

Staff
The Crown Spa Hotel Scarborough by Compass Hospitality offers an exceptional experience with its friendly and helpful staff. From check-in to check-out, every member of the team is pleasant, polite and knowledgeable. They go above and beyond to make your stay comfortable, even sorting out TV problems and bringing a fan when needed. The hotel boasts lovely and efficient reception, bar and spa staff, all with a cheery, positive outlook. The breakfast is excellent, served by lovely staff and the spa facilities are brilliant with nothing being too much trouble for the attentive staff. Although some management members could do with some people skills training, the majority of staff are exceptional, incredibly helpful and friendly. The swimming pool was cold due to a broken heater, but our massage and facial were enjoyable. Overall, the Crown Spa Hotel Scarborough by Compass Hospitality offers a comfortable and friendly stay with great staff and sea views, making it an amazing location in Scarborough.

Spa
The Crown Spa Hotel Scarborough by Compass Hospitality is an excellent hotel that offers the perfect relaxing experience with its spa facilities. With free access to the spa and pool areas, you can unwind in a laid-back environment. Although some guests experienced food poisoning, the facilities are still commendable, including the lovely pool, saunas, steam room and Jacuzzi. The communal areas and spa bar add to the overall spa experience. Some guests even booked treatments at the spa and enjoyed a relaxing massage and facial. However, not all guests were aware of the free spa access, which could be made clear at check-in. Despite some negative comments, the majority of the guests had an amazing time and appreciated the spa's cleanliness and friendly staff. If you're looking for a lush spa experience, the Crown Spa Hotel Scarborough is definitely worth trying out!

Pool
The Crown Spa Hotel Scarborough by Compass Hospitality is a hotel that offers pool and spa facilities. Overall, guests have had positive experiences with the pool, describing it as nice, lovely, fantastic and fabulous. Some guests were pleasantly surprised by the pool area and leisure facilities, which exceeded their expectations. The free spa and pool were also appreciated by guests. However, there were some complaints about the temperature of the pool with guests describing it as freezing, cool or abit cold. The heater was reported broken in some instances, preventing guests from being informed. The hot tub was also noted to be cool and not hot enough. Additionally, some guests commented on the outdated and excessively chlorinated Jacuzzi and the early closing time of the pool and spa facilities (8:30 pm). Families were disappointed by the limited kids' times for the pool, preventing them from accessing the pool at convenient times. Guests who encountered a mucky, dirty or unpleasantly cold swimming pool were less impressed with their experience.

Parking
When it comes to parking, Crown Spa Hotel Scarborough by Compass Hospitality can be a bit hit or miss according to guest reviews. While some guests were able to park at the hotel, others found it difficult to find a space or ended up paying extra for on-street parking. The hotel does offer limited on-site parking for a fee, but guests reported that the spaces were often small and difficult to navigate. However, reception staff were said to be helpful and some guests found parking permits provided by the hotel to be useful. For those willing to brave the streets, street parking is available but can be hard to come by during peak season. Despite some issues, the hotel's good location was seen as a plus by guests.

Family
If you're looking for an affordable family vacation spot, the Crown Spa Hotel Scarborough by Compass Hospitality is a great option! While some wish there was a children's menu available, the location offers everything you need for a family getaway all in one place. Though a few commented on the views from their rooms, others highly recommend springing for a sea view. Plus, the hotel is pet-friendly, so you can bring your furry friends along for the fun. All in all, many families have had a great time at the Crown Spa Hotel Scarborough!

4 Star
The Crown Spa Hotel Scarborough by Compass Hospitality is a conveniently located hotel offering stunning sea views. Although some guests were disappointed with the standards that were not up to the usual 4-star quality, other guests found it to be a nice, clean and comfy hotel with excellent facilities and value for money. The breakfast and food were wonderful, but some guests were frustrated by the children's swimming pool schedules. Despite the minor issues, the hotel remains a great value for money with lovely facilities and a convenient location.


Yes, Crown Spa Hotel Scarborough by Compass Hospitality has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Crown Spa Hotel Scarborough by Compass Hospitality.

No, Crown Spa Hotel Scarborough by Compass Hospitality doesn't allow dogs.

No, parking facilities aren't available at Crown Spa Hotel Scarborough by Compass Hospitality.

Yes, Crown Spa Hotel Scarborough by Compass Hospitality has a gym.

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