eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels

Schwetzingen 49.37807500, 8.58453200 , Carl-benz-str. 1-5 (Show on Map)


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Summary of reviews'eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels' is strategically located near Schwetzingen, providing both convenience and tranquility for guests. Its proximity to major highways makes it an excellent base for exploring Heidelberg, Hockenheim, Mannheim and Speyer. Located within walking distance to Schwetzingen’s city center, the hotel offers easy access to the castle, shopping and dining options. Despite its industrial surroundings, guests find the area quiet and restful, complemented by ample free parking and good transport links, making it a well-placed option especially for those attending events or exploring local attractions.

The hotel's breakfast garners positive feedback for its variety and value. Served on the 6th floor, guests enjoy a tasty and extensive selection featuring scrambled eggs, sausages, juices, cereals and fresh fruit, all enhanced by a scenic view. However, improvements could be made to minimize crowding and expand vegan options. Dining options benefit from diverse onsite and nearby restaurants with guests praising the Chinese and Mongolian dining experiences and the convenience of bars and variety of eateries within walking distance. The hotel's cuisine earns generally high marks despite some minor negatives about fryer smells and breakfast congestion.

Rooms are notably spacious and comfortable, catering well to families and even pets. Guests appreciate the quiet, generous room sizes and the large balconies offering pleasant views. Cleanliness is generally good, but some maintenance issues like stained carpets and outdated furnishings occasionally detract from the experience. The room's suitability for both short and budget-friendly stays is frequently highlighted, although there remains room for modernity and upkeep improvements.

The overall cleanliness of the hotel has positive commentary with guests finding rooms generally clean and well-maintained, although consistency needs improvement. Stained carpets, dusty surfaces and superficial cleaning are occasional complaints, indicating a need for better housekeeping protocols.

The standout feature of the hotel is its staff, who are repeatedly praised for their friendliness, helpfulness and professionalism. Guests appreciate the warm reception they receive during check-in and check-out with efficient service adding to the overall positive experience. However, some isolated incidents of unresponsiveness during busy periods have been reported.

One significant downside is the hotel’s Wi-Fi, which is often unreliable and slow, affecting guest satisfaction, especially for those needing stable internet connectivity for work or entertainment.

The fitness room is spacious and clean but suffers from outdated and poorly maintained equipment, reducing its effectiveness for those serious about their workouts. Nevertheless, the hotel offers ample free parking, which is highly praised for its convenience and cost-effectiveness with guests appreciating the underground garage and ample outdoor spaces.

The hotel positions itself as family-friendly with roomy and comfortable family suites accommodating pets. The staff's helpful demeanor and the value for money offered by the large rooms make it a favored choice for short stays or stopovers, particularly for families traversing through to other destinations.

In essence, 'eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels' excels in location, staff service and value for money, making it a strong contender for transient stays and family stopovers, despite certain areas requiring improvement such as Wi-Fi reliability, cleanliness consistency and fitness equipment maintenance.
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Hotel with Parking
This hotel provides free private parking on site, with a garage also available. Accessible parking options further enhance its convenience for guests.

Hotel with Gym
This hotel offers a free of charge gym for its guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This single room has soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features a flat-screen TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views.

Standard Suite Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. This suite features soundproof walls, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit offers 2 beds.

Deluxe Suite This suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 2 beds.

Large Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers a TV with cable channels, soundproof walls, a seating area, a wardrobe as well as city views.

Deluxe Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers soundproof walls, a seating area, a wardrobe, a TV with cable channels, as well as city views.

Guest Reviews
Location
Located strategically near Schwetzingen, 'eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels' offers a mix of convenience and quietude. Guests appreciate its proximity to key highways, making it an ideal spot for travelers exploring Heidelberg, Hockenheim, Mannheim and Speyer, all of which are easily accessible by car. The hotel is situated within walking distance to Schwetzingen's city center, allowing easy access to the castle and a variety of shopping and dining options.

Despite being located in an industrial area, the hotel is noted for its relatively quiet surroundings, making it a restful stopover. The centrality of the location is highlighted with short walks to supermarkets, the train station and vibrant city center amenities. This balance of urban connectivity and serene environment makes it a good choice for transient visitors and those on longer stays alike.

The ample free parking and good transport links further add to its appeal. For anyone looking to explore Schwetzingen Palace or attend events at Hockenheimring, the hotel is exceptionally well-placed. While the immediate industrial surroundings may not be picturesque, the convenience, tranquility and excellent value for money make it a recommended choice for travelers.

Breakfast
At eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels, guest reviews reveal diverse opinions about the hotel's breakfast offerings. The majority of guests commend the breakfast for being tasty, rich and sufficient with many noting its variety and good value for the price. The breakfast room, located on the 6th floor, offers a scenic view that enhances the dining experience. Guests appreciated the ample selection which includes scrambled eggs, hot sausages, various juices, cereal and a range of fresh fruit, making breakfast satisfying and extensive.

However, some downsides include the room's size, often described as crowded and cramped, leading to long lines at the coffee machine. The breakfast selection, while generally good, was sometimes criticized for lacking variety, particularly in vegan options and for occasionally offering reheated or stale rolls.

Overall, while breakfast at eXo Square Heidelberg/Schwetzingen generally meets guests' expectations with a rich selection and great views, some organizational and variety improvements could enhance the experience further.

Dinner
eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels offers a diverse dining experience with several dining options on and around the premises. Guests notably enjoyed the convenience of having various restaurants and bars directly on site or within easy walking distance. The hotel's Chinese restaurant received high praise for its delicious food and convenient location within the building. Diners also appreciated the excellent Mongolian restaurant nearby, noted for its unique offerings like kangaroo meat. There's an adjacent bar that comes highly recommended, providing a delightful spot for evening drinks.

The hotel features a cozy restaurant with a wide variety of dishes suitable for different tastes, including an all-you-can-eat option. While some guests experienced an issue with strong fryer smells, the overall feedback for the food quality was positive. The availability of nearby Asian restaurants, including Thai and Chinese establishments, added to the overall dining appeal.

Breakfast at the hotel received mixed reviews; the spacious breakfast room had limited seating and some guests felt that fresher options could be offered. However, this didn't overshadow the favorable comments regarding the main dining options.

Overall, the hotel's location ensures that guests have plenty of dining choices, whether within the hotel through the excellent on-site restaurants or the nearby eateries, enhancing the experience for both young and older travelers.

Rooms
At eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels, room reviews reveal a mix of opinions, but the common theme is the impressive room size. Guests frequently highlight the spaciousness and comfort of the rooms, noting their suitability for families and even pets. Many have found the rooms to be quiet and well-sized, offering ample space for relaxation.

While the design and furnishings are often described as outdated, the cleanliness of the rooms is another positive point frequently mentioned. Comfortable beds and the occasional modern amenities such as tea and coffee facilities receive appreciation. The presence of large balconies and good views contribute to a pleasant stay for many.

However, it's clear that there are some maintenance and cleanliness issues that need addressing. Stains on carpets, outdated furniture and occasional unpleasant odors have been reported. Some rooms, despite their generous size, come across as sparsely furnished and not very cozy.

For a short stay, especially considering the price, the spacious and reasonably clean rooms make for a good value. Nonetheless, travelers should manage their expectations regarding the modernity and upkeep of the interiors.

Beds
At eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels, the bed experience varies significantly with mixed feedback from guests. Many reviews highlight the extensive and spacious nature of the beds, often described as very large or even king-size. These large beds are often noted to provide a decidedly comfortable sleeping experience with some guests expressing satisfaction with the softness and overall comfort of the mattresses. The positive comments do often appreciate the wide, soft mattresses and the overall comfort that contributes to a restful night's sleep.

However, there are numerous remarks indicating room for improvement. Several guests point out that the mattresses tend to be too soft for comfort, while others note sagging or an overused feel, leading to discomfort. There are mentions of issues such as springs being felt through the mattress, which detracts from the overall comfort. The pillows also come under critique, as many find them too small, flat or worn out and this affects the sleeping quality. There are instances where bedding and mattress maintenance appears to be lacking with some reviews specifically mentioning cleanliness concerns and the need for updated bedding.

Overall, while the beds at eXo Square come in impressively large sizes and often provide a good level of comfort, inconsistencies in mattress quality and pillow support can affect guests' experiences. Adjustments in bed maintenance and upgrades to bedding could potentially enhance the overall comfort for future guests.

Cleanliness
eXo Square Heidelberg/Schwetzingen by SuperFly Hotels receives a variety of feedback regarding its cleanliness. On the positive side, many guests praised the rooms for being clean, spacious and quiet. The general consensus is that rooms are well-maintained and equipped with modern amenities, making for a comfortable stay. Several reviewers noted spotless bathrooms and tidy reception areas, highlighting that the hotel’s newer facilities contribute to an overall sense of cleanliness.

However, there are notable issues that have been consistently raised. Many guests reported problems with stained carpets, dusty surfaces and superficial cleaning. Some found remnants from previous occupants, such as crumbs, hairs and stained bed linens, which pointed to lapses in housekeeping. Dirty bathrooms were also a recurring complaint with some guests mentioning unpleasant odors and mold. The furniture was frequently described as outdated and worn, contributing to an impression of neglect.

It's clear that while the hotel can indeed offer a clean and pleasant environment, it struggles with consistency. Attention to more thorough, regular cleaning and updating some of the older furnishings could significantly improve guest satisfaction. Despite these issues, guests agree that the hotel's location and staff friendliness are strong points, making it a potentially good choice for short stays if cleanliness can be maintained better.

Staff
The staff at eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels significantly enhances the guest experience through their consistent courtesy and professionalism. Guests frequently praise the staff for being friendly, helpful and approachable, especially noting the warm reception upon check-in and check-out. Many reviews highlight the efficiency and competence of the reception personnel with specific mentions of individual staff members who go above and beyond to assist guests. The 24-hour reception service ensures that assistance is available at all times, which adds to the overall convenience and comfort of the stay.

Despite the overwhelmingly positive feedback, some reviews mention instances where the staff appeared overwhelmed or not as responsive as expected. There are occasional reports of unprofessional behavior or a lack of engagement, particularly during busy periods or late nights. However, these are outliers in an otherwise positive trend.

Overall, the staff at this hotel are noted for their friendliness, attentiveness and willingness to help, significantly contributing to the positive experiences of guests. This level of service is especially appreciated in the interactions at the reception and during breakfast, which are repeatedly described as efficient and welcoming.

Wi-Fi
Guests at eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels have expressed significant dissatisfaction with the hotel's Wi-Fi. The general consensus indicates that the Wi-Fi is unreliable and inconsistent with many guests reporting poor or non-functional internet connectivity in their rooms, especially on the upper floors. Streaming services like Netflix and Prime Video are often blocked and some guests experienced outages lasting several hours. While there are rare mentions of the Wi-Fi being adequate for basic email use, most reviews emphasize the need for major improvements in both speed and reliability. In summary, the Wi-Fi at this hotel is a notable issue that requires attention to meet the needs of modern travelers.

Gym
The fitness room at eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels presents a mixed experience according to guest reviews. Positive feedback highlights that the facility is very clean, spacious and free of charge for guests. The fitness room is appreciated for its decent upkeep in comparison to other hotel amenities and its location on the 5th floor offers a pleasant view over Schwetzingen.

However, several guests noted significant drawbacks. The equipment quality received criticism with some pieces being non-operational or in poor condition, such as broken treadmills and missing weights. The gym's selection of equipment is considered basic and insufficient for those serious about their fitness routines. Some guests found the machines almost unusable and the gym in need of more frequent updates and better overall maintenance.

In summary, while the fitness room is praised for its cleanliness, space and nice views, it falls short in terms of equipment quality and variety, making it a potentially risky choice for intense workouts.

Parking
Guests have consistently praised the parking facilities at the eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels. One of the standout benefits is the free parking with many reviewers noting the availability of both outdoor and underground parking options. The presence of a spacious underground garage has been highlighted multiple times, often described as large and conveniently located beneath the hotel. This underground facility is free of charge, adding significant value to the stay.

Parking directly in front of the hotel is another convenience frequently mentioned, making it easy for guests to access their vehicles. Many guests have found the parking situation to be well-managed and abundant with ample spaces readily available. The inclusion of parking in the room price is another appreciated feature, offering hassle-free parking without extra costs.

Several reviewers have also pointed out that parking is easy to locate and often in close proximity to the hotel and nearby amenities like supermarkets. Additionally, the underground parking garage is noted for its ability to securely store bicycles, demonstrating its versatility.

A few reviews, however, mentioned occasional limitations or difficulty in finding parking, but these instances appear to be exceptions rather than the rule. Overall, the parking facilities at this hotel receive high marks for their convenience, cost-effectiveness and abundance of space.

Family
eXo Square Heidelberg/Schwetzingen by SuperFly Hotels has garnered positive feedback for its family-friendly accommodations and amenities. Several reviews highlight the spaciousness and comfort of the family suites with enough room to comfortably accommodate families of varying sizes, including provisions for pets. The large rooms, some with enough beds for up to five people, are particularly praised as being ideal for transit stays, making the hotel a good choice for stopovers during longer journeys, especially en route to destinations like Switzerland or Austria.

Families have found the suites to be well-suited for children, featuring family-friendly amenities and ample space for kids to play. The presence of underground parking adds to the convenience for families traveling by car. Additionally, the hotel's proximity to shops and various supermarkets within walking distance is seen as a significant plus, making it easier to access necessities during the stay.

The hotel offers a good value for money with competitively priced large rooms, which makes it an attractive option for budget-conscious families. Despite the absence of a refrigerator in family rooms and some issues with room cleanliness and maintenance, the overall impression is one of a welcoming environment where families can comfortably stay for a night or longer.

The staff's friendly and helpful demeanor, along with a commendable breakfast service, enhances the experience for families. Although not everyone found it suitable for a longer vacation, the hotel emerges as an excellent choice for short stays or as a stopover point, making it particularly convenient for those traveling with children or pets.

Business
eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels has garnered a favorable reputation among business travelers for its practical amenities and service. The hotel boasts ample conference rooms and business meeting spaces that are clean, spacious and well-equipped, making it ideal for any professional gatherings or conferences. Functionally furnished rooms ensure a comfortable and productive stay with quiet, restful nights being a common highlight for those on business trips.

Travelers have particularly appreciated the hotel's good breakfast, underground parking, helpful receptionists and overall cleanliness, which add to the convenience and appeal for business stays. Despite some minor issues like insufficient in-room WiFi and small pillows, the hotel's service and facilities maintain good standards, offering excellent value for an overnight business trip or as a business meeting place.

The business-friendly environment, reasonable price-performance ratio and seamless booking process contribute to its reputation as a suitable and economical choice for business travelers. However, improvements could be made in areas like invoicing, accessibility of facilities and the check-in/out process to enhance the overall business experience.

Accessible
eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels offers an accessible experience for guests with various needs. The hotel has a good connection to the highway and offers accessible parking, making it easy to reach by car. Public transportation access is convenient, contributing to its well-connected location.

The lobby is wheelchair accessible and the reception is known for accommodating accessibility features. Guests can easily transition from the underground car park to the reception via a lift and the elevator in the hotel is praised for its accessibility.

The hotel offers rooms specifically designed for handicapped and elderly guests, including those accessible by ramp. New renovations have been made to improve accessibility, such as accessibility ramps and other facilities. The spacious rooms come with large beds and desks, providing everything needed for a stay.

Despite the overall positive feedback, the hotel has areas that could use improvement for those with disabilities. Some guests mentioned that the integration of the shower into the bathtub is difficult for people with disabilities and there are reports of the hotel being challenging for elderly guests or those with knee problems. Additionally, entry to the hotel, rooms and parking can be difficult to find.

Overall, eXo Square Heidelberg/Schwetzingen is a commendable choice for a short vacation with its wide range of accessible features and friendly service, although attention to specific needs and clearer signage could enhance the experience further.

Honeymoon
eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels is evidently a haven for honeymooners seeking a romantic escape. Guests have praised the hotel for its romantic ambiance, making it an ideal spot for couples. The property boasts a variety of romantic setups, including suites and rooms with charming decor, enhancing the overall romantic experience. Couples can enjoy a relaxing time on the large terrace, which provides a lovely romantic view from the balcony. Dining at the hotel also aligns with the romantic theme with options for a romantic dinner available. Additionally, the hotel is conveniently located near several romantic places to visit, perfect for a romantic getaway. Despite the comfort provided, some guests noted the presence of separate mattresses. Overall, the romantic vibes and picturesque settings make it a wonderful choice for a honeymoon.

Dog Friendly
The eXo Square Heidelberg/Schwetzingen by SuperFly Hotels has garnered high praise for its dog-friendly facilities. This hotel is an ideal place for travelers with dogs, ensuring a comfortable stay for both human and canine guests. From allowing dogs at the property to providing a welcoming environment, dogs are not only accepted but warmly received. Guests mention that their furry companions were not a problem during their stay, indicating a truly pet-friendly atmosphere.

The hotel offers specific dog-friendly apartments, making it a comfortable location for dog lovers. There are no extra fees for small dogs, which adds to the convenience for pet owners. Overall, the eXo Square Heidelberg/Schwetzingen stands out as a pet-friendly hotel where dogs are welcomed and treated well, making it an excellent choice for those traveling with pets.


No, eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels doesn't have any pool.

No, a spa isn't available at eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels.

Yes, eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels welcomes dogs.

Yes, parking facilities are available at eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels.

Yes, eXo Square Heidelberg/Schwetzingen - by SuperFly Hotels has a gym.

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