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Summary of reviewsThe Hilton Garden Inn Secaucus/Meadowlands receives high praise for its strategic location, providing easy access to New York City without the high accommodation costs of Manhattan. Conveniently situated near bus stops leading to Port Authority and major highways, the hotel is an ideal base for guests visiting the city, attending events at MetLife Stadium, or shopping at the nearby American Dream center. Though some guests experienced minor challenges with the surrounding area, many found its accessibility and affordable rates to be a major draw for both leisure and business travelers.
The hotel's breakfast service garners mixed feedback, with many guests appreciating the delicious options and friendly staff. While some noted limitations in variety, the overall quality of food and service is well-regarded. Guests praise the buffet for hearty meals that can suffice for lunch, especially when not complimentary, making it an enjoyable part of their stay.
Rooms at the Hilton Garden Inn Secaucus/Meadowlands are frequently highlighted for their generous size, cleanliness, and comfort. Travelers appreciate the well-designed layout, cozy atmosphere, and particularly comfortable beds and pillows, all contributing to a restful experience. Despite occasional feedback on dated elements and noise, the overall sentiment is positive, bolstered by the exceptional hospitality of the hotel staff who consistently enhance the guest experience with their welcoming and professional demeanor.
Cleanliness is a standout feature, with meticulously maintained rooms, lobby, and hallways, reflecting the hotel's commitment to providing a neat and inviting environment. The property, although older, retains a modern appeal through excellent maintenance and recent updates, making it a preferred choice for many.
The exceptional staff often receive accolades for their friendliness and attentiveness from guests. Staff members such as Mark, Chris, and Jim are noted for their outstanding customer service, offering personalized assistance that leaves a memorable impression.
While the pool area is generally enjoyed for its cleanliness and inclusion of a relaxing jacuzzi, some guests reported occasional issues with functionality and cleanliness. Nonetheless, the pool and hot tub provide a positive addition to the hotel, particularly for families seeking entertainment for their children.
Overall, the Hilton Garden Inn Secaucus/Meadowlands is well-regarded for its location, comfort, cleanliness, and exceptional staff, creating a pleasant and enjoyable stay for travelers visiting the New York City area. Show more
Read review summaries for all categories
Categories
Accessible Hotel
This hotel has mobility and hearing accessible rooms, including those with roll-in showers. Accessible features extend to the fitness center, indoor pool, on-site restaurant, and meeting spaces, with detailed in-room accessibility like grab bars and height-adjustable showerheads.
Hotel with Gym
Features a 24-hour fitness center. Offers an indoor pool.
3-Star Hotel
Located in Secaucus, this hotel offers comfortable rooms and convenient access to the Meadowlands Sports Complex and MetLife Stadium. Guests can enjoy on-site dining, a fitness center, and an indoor pool, making it suitable for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Junior King Suite with Sofa BedIncludes a seating area with sofa bed.
Room with Two Queen Beds - Non-SmokingThis room features cable TV and a work desk.
King RoomThis room features cable TV and a work desk.
King Room with Spa BathThe spa bath is the standout feature of this double room. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 1 bed.
Queen Room with Two Queen Beds - Mobility and Hearing AccessThis quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker and heating. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
The Hilton Garden Inn Secaucus/Meadowlands boasts an enviable location, offering guests hassle-free access to New York City. Situated just outside Manhattan, it's perfect for those eager to explore the city without the steep accommodation prices of staying in Manhattan itself. The hotel is conveniently close to bus stops that lead directly to Port Authority, facilitating easy commutes into the city center. For those attending events at MetLife Stadium or visiting the nearby American Dream shopping center, the location is equally advantageous. Additionally, the proximity to major highways makes road travel straightforward. While some guests noted challenges with the surrounding area and navigation, for many, the location served their needs perfectly, whether for shopping, sightseeing, or visiting family. The combination of accessibility by public transport and affordable rates makes this hotel a popular choice for both leisure and business travelers visiting the New York City area.
Breakfast
The breakfast experience at Hilton Garden Inn Secaucus/Meadowlands offers a blend of satisfaction and mixed impressions among guests. Many guests found the breakfast to be excellent, praising the delicious options and the friendly, courteous staff who enhanced their dining experience. The buffet was often described as nice with fresh-cooked entree choices available, providing guests with hearty meals that could skip lunch. For some, the breakfast choices stood out as varied and tasty, making the meal worth purchasing when not complimentary.
However, not all guests were equally impressed, with repeated remarks about limited variety and the breakfast not being up to the usual standard expected from Hilton Garden Inn. While some appreciated the free breakfast options, others felt the cost of the meal did not justify the limited selection available, noting the absence of items like eggs or protein. Despite these concerns, the appealing price point and the option of a full breakfast for purchase were highlighted positively.
Overall, guests seem to appreciate the quality of food and service, even if the variety was lacking, with several indicating they would return, particularly for breakfast.
Rooms
The Hilton Garden Inn Secaucus/Meadowlands is a solid choice for travelers seeking spacious, clean, and comfortable accommodations with a convenient location near NYC. Many guests praise the rooms for their generous size, providing ample space for a relaxing stay. The bathrooms also receive compliments for being wonderfully sized. Guests frequently mention the exceptional cleanliness of the rooms, which contributes to a pleasant experience throughout their visit.
Comfort is another highlight, with several reviewers mentioning how comfortable the beds and pillows are, making for a restful night's sleep. The room layout and design are appreciated for being well laid out and cozy. Despite some feedback on outdated elements and occasional noise issues, the overall sentiment leans towards satisfaction, noting that the rooms generally match the photos provided and are adequate for trips.
The hotel's staff deserves special mention for their welcoming and friendly demeanor, enhancing the overall guest experience. The hotel maintains a clean and pleasant atmosphere, and its location offers convenience, being just a short drive away from the vibrant city life of New York City. Furthermore, guests enjoy the proximity to transportation options like train stations, making it easy to explore the local area.
Overall, Hilton Garden Inn Secaucus/Meadowlands earns positive remarks for its spacious and clean rooms, comfortable facilities, and helpful staff, providing a great base for visitors exploring the surrounding attractions.
Beds
The Hilton Garden Inn Secaucus/Meadowlands receives glowing reviews from guests about the comfort of its beds. Many guests highlight the beds as being exceptionally comfortable, with several mentioning that both the bed and pillows provide a super comfy sleeping experience. The bedding is frequently noted as very cozy, contributing to a restful night’s sleep. The convenience of charging ports close to the bed is an appreciated feature, adding to the overall comfort. Guests often describe the rooms as not only comfortable but also clean and quiet, ensuring a relaxing stay. While there are a few mentions of overly soft mattresses, the general consensus portrays the hotel beds as a significant factor in guests' positive experiences.
Cleanliness
Nestled within Secaucus/Meadowlands, the Hilton Garden Inn stands out for its commitment to cleanliness and comfort. Reviews highlight clean and spacious rooms that offer a welcoming atmosphere, paired with comfortable beds and well-maintained amenities. Guests often mention the pristine state of both the lobby and hallways, reflecting the hotel's dedication to providing a neat environment throughout. The staff consistently garners praise for being friendly and accommodating, enhancing the overall guest experience with their helpful nature.
While the property is older, it maintains a modern appeal through cleanliness and excellent maintenance standards. The hotel boasts a beautiful design and recent updates have further elevated its appeal, making it a preferred choice for many. Some guests have noted minor issues such as occasional delays in room readiness and isolated maintenance concerns, yet the overwhelmingly positive feedback underscores the hotel's reputation as a nice and cozy retreat. Overall, Hilton Garden Inn Secaucus/Meadowlands impresses with its cleanliness and friendly service, promising a pleasant stay for travelers.
Staff
The Hilton Garden Inn Secaucus/Meadowlands boasts an exceptional team that consistently impresses with their friendliness and helpfulness. Visitors frequently highlight the welcoming and accommodating nature of the staff from the moment they arrive, contributing to an inviting and pleasant atmosphere. Whether at the front desk or in the restaurant, staff members demonstrate a high level of attentiveness and professionalism, ensuring guests feel valued and supported throughout their stay. Individuals like Mark, Chris, and Jim stand out for their remarkable customer service, offering personalized recommendations and accommodating special requests with ease. The courtesy and politeness of staff members leave a lasting positive impression, making the hotel a recommended choice for those visiting the New York area. Despite isolated criticisms, the overwhelming sentiment underscores the hotel's commitment to excellent guest service, with numerous mentions of team members going above and beyond to enhance the guest experience.
Pool
The Hilton Garden Inn Secaucus/Meadowlands offers a pool experience that generally receives positive feedback, with mentions of both the pool and hot tub being nice and clean. Guests have appreciated the addition of a jacuzzi, providing a relaxing touch after a long day. Families particularly highlight how the pool serves as great entertainment for children, adding another layer of enjoyment to their stay. The indoor pool, while described as a bit on the small side, has a system in place with time slots to prevent overcrowding, ensuring a serene and pleasant environment for guests to unwind. Although there are several favorable mentions, a few reviews noted instances where the pool was not functional or clean, with occasional closures. Despite these occurrences, the pool area generally contributes positively to the guest experience, whether through relaxation or family fun. Additionally, the quality of the breakfast leaves guests with memorable experiences, often prompting them to consider a return visit.
Yes, Hilton Garden Inn Secaucus/Meadowlands has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Secaucus/Meadowlands.
No, Hilton Garden Inn Secaucus/Meadowlands doesn't allow dogs.
No, parking facilities aren't available at Hilton Garden Inn Secaucus/Meadowlands.
Yes, Hilton Garden Inn Secaucus/Meadowlands has a gym.