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Summary of reviewsNOEL Hotel-Restaurant primarily garners positive feedback from its guests, particularly for its strategically convenient location and overall hospitality. Situated close to the highway and easily accessible by public transport, this hotel is ideal for travelers needing quick routes to Hamburg and other nearby areas. Essential amenities and supermarkets within walking distance add to its practical appeal, despite some noise from the busy road outside.
The breakfast experience at NOEL Hotel-Restaurant is generally appreciated for its quality and variety when available. Guests commend the fresh rolls and sufficient choices and the friendly breakfast staff enhance the experience. However, inconsistencies in availability and occasional basic offerings detract from an otherwise favorable impression.
Dinner at the hotel's restaurant receives widespread praise with guests highlighting the delicious, well-prepared meals, an excellent menu and a pleasant dining atmosphere complemented by attentive staff.
The rooms are spacious, clean and cozy, frequently noted for their cleanliness and comfort. Minor drawbacks such as the need for better darkening curtains and occasional noise from the main street do come up, but these do not overshadow the positive aspects of room quality.
Cleanliness is a standout feature with guests repeatedly commenting on the well-maintained rooms and bathrooms, contributing to a comfortable and pleasant stay.
The staff receive high marks for their friendliness and efficiency. Guests appreciate the accommodating and welcoming demeanor of the personnel, especially the older lady and the friendly breakfast hostess. Although there are occasional concerns about understaffing at the reception, leading to management issues, the overall warmth and helpfulness of the staff enhance the guest experience.
As for the beds, opinions are mixed. Many guests find the mattresses comfortable and the beds good, while others report issues with firmness, noise from wooden frames and sliding mattresses. Despite these mixed reviews, the bed comfort overall seems favorable to numerous guests.
In summary, NOEL Hotel-Restaurant offers a strategically located, clean and hospitable environment with commendable dining options, making it a solid choice for travelers prioritizing accessibility, cleanliness and friendly service. Show more
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Hotel with Parking
This hotel is included as it is listed among the hotels offering parking facilities, aligning with the user's search for hotels with parking in the Harburg area.
Small Hotel
This hotel combines comfortable accommodations with a restaurant serving regional cuisine. It offers a cozy and intimate atmosphere, perfect for a charming stay.
Room Types
Standard Double RoomThe double room features a private entrance, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has parquet floors, heating and a TV.
Standard Single RoomThe single room features a private entrance, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This single room has parquet floors, heating and a TV. The unit has 1 bed.
Family RoomThe family room features a private entrance, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This family room has parquet floors, heating and a TV.
Guest Reviews
7.6
Good
Location
NOEL Hotel-Restaurant boasts a convenient location, especially suited for travelers who appreciate easy access to transportation. Strategically situated close to the highway and the A7, it's ideal for a short stay with efficient routes to Hamburg. Public transport is highly accessible with a bus stop right outside the hotel's entrance that connects guests to the city center with just one transfer. This makes the hotel a practical choice for those who prefer to leave their car parked in the free on-site spaces.
While the hotel sits directly on a busy road, which can be noisy, especially early in the morning and late at night, its central location remains attractive. It's a stone's throw away from essential amenities like Rewe and Lidl supermarkets, both within walking distance. Furthermore, the hotel is relatively close to important railway stops with the Harburg train station (S3) located 5 km away and Mecklenburg station 3 km away.
The restaurant within the hotel has also received commendations, enhancing the overall experience despite some noise-related drawbacks from the street-facing rooms. Overall, NOEL Hotel-Restaurant offers a strategically beneficial location for travelers who prioritize accessibility over tranquility.
Breakfast
Visitors at NOEL Hotel-Restaurant have experienced mixed feedback regarding breakfast. While some guests were disappointed due to the unavailability of breakfast despite prior confirmation, others have enjoyed their morning meals. The quality of the breakfast, when available, has generally been described as good with fresh rolls from the baker and a variety of choices that are sufficient and satisfying. Terms like tasty, delicious and abundant have been used to express their satisfaction. The staff, particularly the friendly lady at the breakfast bar, has also received positive remarks. However, some guests mentioned the breakfast was rather basic or ordinary when compared to other hotels. Additionally, there have been instances where breakfast offerings were limited to packaged supermarket goods and there were specific days when breakfast was not available or had limited hours during weekends. Overall, while many guests have positively highlighted the breakfast experience, some inconsistencies and logistical issues have impacted others’ satisfaction.
Dinner
The NOEL Hotel-Restaurant offers an exceptional dining experience with guests consistently praising the delicious, tasty and excellent cuisine available. The menu at the adjacent restaurant is reported to be good, offering à la carte options that leave diners impressed. Reviews highlight the quality of dinner as excellent with the evening meal described as perfect and something to be enjoyed. Additionally, the atmosphere is complemented by the presence of young, nice staff during the evening service. Overall, the restaurant at the NOEL Hotel delivers great food and a delightful dining experience.
Rooms
NOEL Hotel-Restaurant offers guests large, spacious rooms that are praised for their cleanliness and coziness. Guests appreciate the ample space, describing the rooms as very clean and well-furnished. The bathrooms are also noted for being adequately sized. However, some reviews point out a few areas for improvement, such as the lack of proper darkening curtains and occasional noise from the main street. Despite these minor drawbacks, the cleanliness and ample room space are recurrent positive points, making the hotel a generally comfortable place to stay.
Beds
The beds at NOEL Hotel-Restaurant received mixed reviews from guests. Many highlighted the comfort of the mattresses with several describing the beds as very good and great. However, some guests experienced discomfort due to hard mattresses and flat pillows. Additionally, the wooden bed frames seemed problematic for a few, causing the beds to creak and squeak with every turn and some mentioned that the mattresses slid around. Overall, while many found the beds comfortable, there were reports of issues with noise and firmness.
Cleanliness
NOEL Hotel-Restaurant consistently impresses guests with its high standards of cleanliness. The rooms, praised for being very clean, spacious and cozy, offer a comfortable stay. Guests highlight the cleanliness in both the rooms and bathrooms, noting shining faucets and well-maintained facilities. Overall, cleanliness is a recurring positive aspect with clean bedding and tidy environments contributing to a pleasant guest experience.
Staff
Guests lauding NOEL Hotel-Restaurant frequently highlight the exceptionally friendly and welcoming demeanor of the staff. Reviews point to a highly efficient and accommodating team with particular praise for the older lady who provides exceptional care and the friendly hostess at breakfast. The family-run nature of the business adds a personal, homely touch to the overall experience.
While the majority of feedback is positive, noting extremely friendly and helpful employees, there are occasional concerns about the reception desk not always being staffed, leading at times to an overwhelmed demeanor and instances of poor management when making arrangements. Despite these points, the consistent warmth and politeness of the staff, including the cleaning personnel and those in charge of the counter and breakfast bar, contribute significantly to a pleasant stay at the hotel.
No, NOEL Hotel-Restaurant doesn't have any pool.
No, a spa isn't available at NOEL Hotel-Restaurant.
No, NOEL Hotel-Restaurant doesn't allow dogs.
Yes, parking facilities are available at NOEL Hotel-Restaurant.