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Summary of reviewsCasa Casa offers an exceptional stay in the heart of Semporna, making it an ideal choice for travelers seeking convenience and comfort. Guests commend its prime location, just minutes away from key attractions such as the tourist harbor, jetty, town center, restaurants, supermarkets and diving shops. This central placement makes planning island excursions and accessing essentials a breeze.
The hotel is celebrated for its cleanliness with numerous reviews highlighting immaculate rooms and tidy bathrooms. Modern designs and well-maintained facilities, coupled with clean and comfortable accommodations, ensure a pleasant stay. While some rooms lack windows, resulting in a slightly humid atmosphere, the overall hygienic standards are consistently high.
Guests appreciate the breakfast offerings, which are served at a nearby café. With eight different options to choose from daily, the breakfast is often described as very good and delicious, adding variety and satisfaction to the morning routine. Though portions may sometimes be small, the quality and convenience of the café setting are well-received.
The rooms, although not particularly large, are noted for their comfort and cleanliness. Features like complimentary tea, toast, coffee and comfortable beds enhance the overall guest experience. While some rooms have a unique loft-like design with a second bed accessible by a staircase, they are generally functional and sufficient for short stays.
Casa Casa’s staff are highly praised for their friendliness and exceptional service. The attentive and thoughtful team goes above and beyond to make guests feel welcome, whether organizing trips or providing unexpected assistance. Their dedication significantly contributes to the positive experiences at the hotel.
The WiFi service is generally reliable with most guests finding the internet speed and connection adequate, despite occasional reports of weak signals. Complimentary refreshments in the reception area further enhance the stay.
Overall, Casa Casa is an excellent choice for travelers looking for a clean, comfortable and conveniently located hotel in Semporna. Its strategic location, high standards of cleanliness, friendly staff and quality breakfast make it a practical and appealing option for short stays or quick stopovers in the area. Show more
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3-Star Guest House
This guesthouse is located in Kawasan Bandar Baru. It offers basic accommodations and essential services. It provides a budget-friendly option for travelers.
Guest House Taking Steps Towards Sustainability
Guest House with Free Wi-Fi
Cheap Guest House
Small Guest House
Room Types
Queen Room With WindowProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room is furnished with a desk and a seating area and provides air conditioning, a safe deposit box and city views. The unit offers 1 bed.
Family Double RoomOffering free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The family room is furnished with a desk and a seating area and offers air conditioning and a safe deposit box. The unit has 2 beds.
Standard Double Room without WindowsFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room is furnished with a desk and a seating area and features air conditioning and a safe deposit box. The unit has 1 bed.
Deluxe Queen RoomThe double room features air conditioning, a seating area, a balcony with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe Double RoomThe double room offers air conditioning, a seating area, a balcony with city views as well as a private bathroom featuring a shower. The unit offers 1 futon.
Guest Reviews
7.9
Good
Location
Casa Casa boasts an exceptional location in the heart of Semporna, making it incredibly convenient for travelers. Guests consistently rave about its proximity to key attractions, being just a few minutes' walk from the tourist harbor and jetty, as well as the town center. The hotel is ideally situated for those planning island excursions with nearby diving shops and travel agencies adding to the ease of planning adventures.
The central location ensures that all essential amenities are within walking distance. Guests appreciate the closeness of several restaurants, supermarkets, a KFC and even a fruit stand. This mix of convenience extends to food stalls and local shops, allowing for easy exploration and access to necessities.
In addition to its strategic placement, the hotel is described as modern, well-maintained, clean and tidy. Visitors commend the friendly and lovely staff, contributing to a comfortable and welcoming stay. Casa Casa is especially noted as an ideal spot for short stays or quick stopovers before heading to the islands, enhancing its reputation as a practical choice for anyone exploring Semporna.
Breakfast
'Casa Casa' has garnered a range of feedback about its breakfast offerings, most of which lean toward the positive side. Guests have appreciated the inclusion of breakfast, which is provided at a nearby café, just a short walk away from the hotel. Descriptions such as very good, great and extremely delicious are commonly used, highlighting the meal's quality and satisfaction levels. Guests noted that there are eight different options to choose from daily, which adds variety to their experience.
The environment at the café has also been praised as very nice, suitable and close to everywhere, making it a convenient and pleasant start to the day. Some guests were pleasantly surprised to find breakfast included with their stays.
However, there are a few mentions of smaller portions and a basic nature in some cases. A couple of reviews indicate that the breakfast was not enjoyable for them or was just okay. Still, particularly positive remarks describe the choices as incredible, really delicious and super.
Overall, the breakfast experience at 'Casa Casa' is generally well-liked with an emphasis on variety and quality, served in a nearby café setting that complements the meal.
Rooms
Casa Casa offers a mixed but generally positive experience for its guests. While many reviews noted that the rooms are on the smaller side, they are consistently described as clean and comfortable. Guests appreciated the cleanliness of both the rooms and bathrooms, often praising the comfortable beds and pillows. The staff also received high marks for their service.
However, a recurring theme in the reviews is the lack of windows in the rooms, which some guests found contributed to a musty or humid atmosphere. Despite this minor drawback, the rooms were described as functional with just enough space to be considered sufficient for their intended use. Some rooms even feature a second bed accessible by a staircase, adding a unique loft-like design.
Guests enjoyed amenities such as complimentary tea, toast and coffee, adding to the overall comfort of their stay. The atmosphere was generally quiet and conducive to rest, though it was noted that the rooms are not soundproof.
Overall, Casa Casa provides a clean, comfortable and well-located accommodation option with a few quirks that some might find charming and others might consider drawbacks.
Beds
The beds at Casa Casa receive mixed reviews with a notable emphasis on comfort. Many guests find the beds to be super comfortable with comments highlighting comfy beds and good bed and pillows. There are repeated mentions of very comfortable beds, which appears to be a common sentiment among satisfied guests. The rooms are generally described as clean and comfortable, providing good value for the price paid. However, not all feedback is positive; some guests note concerns about bed cleanliness and minor stains on the bedding. Despite these occasional issues, the overall impression is that Casa Casa offers a comfortable and clean place to stay, particularly praised for its cozy beds.
Cleanliness
Casa Casa is a highly regarded hotel in terms of cleanliness with numerous guests noting its immaculate rooms and tidy bathrooms. Despite some minor setbacks like the lack of windows in certain rooms, which can make them feel quite moist, the overall cleanliness of the establishment is a standout feature. The hotel is described as clean, very clean and even super clean by multiple reviews, reflecting a consistently high standard of hygiene throughout the premises.
The rooms, although not particularly large, are praised for being both clean and comfortable with modern designs adding to the appeal. The air conditioning also contributes to a pleasant stay. Guests have commended the staff for their friendliness and helpfulness, contributing to an overall positive experience.
Located conveniently in town and close to diving schools, Casa Casa offers value for money due to its clean environment and well-maintained facilities. Despite occasional comments suggesting minor improvements in cleanliness, the general consensus highlights the hotel's commitment to providing a spotless stay, making it a reliable option for travelers seeking a clean and cozy environment.
Staff
Casa Casa is celebrated for its extraordinarily attentive and friendly staff who have consistently proven to go above and beyond to ensure guests have a memorable stay. They are described as being very kind, thoughtful and always willing to assist with any request, from organizing trips to ensuring smooth check-ins. Guests have highlighted their exceptional attitude and accessibility with special mentions of the receptionist for their kindness. Whether it's arranging a snorkeling trip or providing an unexpected breakfast, the staff's dedication to helping customers is evident. The treatment received from the staff is often praised as exceptional, contributing greatly to the positive experiences at Casa Casa. Steps to make guests feel welcome and taken care of are evidently a high priority, making the hotel an appealing choice for many travelers.
Wi-Fi
Casa Casa generally offers a reliable WiFi experience for its guests with several noting the internet speed as good and the connection downstairs as adequate. There are complimentary refreshments like water, tea and coffee available in the reception area, enhancing the overall guest experience. However, reviews also indicate that the internet can sometimes have problems with some guests experiencing weak or broken connections. Despite this variability, many guests found the WiFi to be fast and effective during their stay.
3 Star
Casa Casa is ideal for short stays, particularly one to two nights, due to its clean rooms and convenient location. While the overall vibe of the hotel might seem a bit strange and the property is currently under construction, it compensates with good value in terms of room cleanliness and breakfast offerings at the common kitchen. Guest ratings generally hover around the 7 to 9 out of 10 range, indicating a decent level of satisfaction, especially for brief stopovers or before embarking on an itinerary. Although some feel that the hotel could offer more for the price, Casa Casa remains a solid choice for travelers seeking a well-located and clean accommodation for short visits.
No, Casa Casa doesn't have any pool.
No, a spa isn't available at Casa Casa.
No, Casa Casa doesn't allow dogs.
No, parking facilities aren't available at Casa Casa.