Sepang2.81838100,
101.69413500,
No.25, Jalan Warisan Sentral 1 Kip Sentral, Kota Warisan,(Show on Map)
7.7
Good
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1 room2 guests1 room, 2 guests
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Summary of reviews1 Orange Hotel KLIA & KLIA2 enjoys a stellar reputation for its strategic location, being just 15-20 minutes away from both KLIA and KLIA2 airports. This makes it an ideal choice for travelers with early flights or overnight layovers. The surrounding area is vibrant with many shops, restaurants and convenience stores, offering a variety of dining options including halal food, fast-food chains and local eateries that stay open late into the night. The hotel's proximity to major highways and essential services like gas stations and clinics further enhances its appeal.
Guests frequently praise the spacious and clean rooms, highlighting their comfort and suitability for short stays between flights. The bathrooms are often noted for their cleanliness and ample size. Comfortable beds contribute to a restful sleep, although there are occasional reports of hard mattresses and worn linens. Despite these minor setbacks, the overall room experience is positive, though improvements in maintenance and availability of basic amenities like kettles could enhance guest satisfaction.
Cleanliness receives mixed feedback. Many guests find the rooms well-maintained and tidy, especially during the pandemic. However, issues such as dirty walls, stained towels and unclean common areas are sporadically mentioned. While the property generally offers a clean environment, more consistent housekeeping practices could address these concerns.
The hotel staff earn high marks for their friendliness and helpfulness, particularly at the reception. They are often described as polite and efficient, enhancing the check-in process and overall guest experience. However, there are occasional reports of lapses in professional conduct and inconsistent customer service, such as unmet requests and unfriendly behavior.
WiFi connectivity is a common complaint among guests with many experiencing poor or nonexistent signals in their rooms. This forces some to use the internet in the lobby, indicating a need for improved internet service.
For families, the hotel provides family rooms with ample space, making it a convenient option for those traveling with children. However, the lack of a fridge and small TV size could be improved upon. Noise from other rooms and limited assistance with luggage are also noted as potential drawbacks for family travelers.
Business travelers will find the hotel well-suited to their needs, particularly due to its convenient location and proximity to dining options. The availability of a pick-up service, despite limited parking, adds to its practicality.
Accessibility is another area with mixed reviews. While the hotel is easily reachable and features a lift for luggage, the absence of an elevator to upstairs rooms could be challenging for guests with mobility issues. Shuttle services to the airport receive positive remarks, although some find them expensive.
In summary, 1 Orange Hotel KLIA & KLIA2 offers a practical and comfortable stay for transit travelers, families and business visitors, thanks to its excellent location, spacious rooms and friendly staff. However, improvements in WiFi connectivity, room maintenance and accessibility would further enhance the guest experience. Show more
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Categories
Cheap Hotel
This hotel offers affordable accommodation with practical amenities. Its location in Kota Warisan provides convenient access to KLIA and KLIA2.
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Deluxe Queen Room (With Lift)Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a bidet. This double room offers air conditioning and a flat-screen TV with satellite channels. The unit offers 1 bed.
Deluxe Twin Room (With Lift)Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a bidet. This twin room offers air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Family Room (With Lift)Featuring free toiletries, this family room includes a private bathroom with a walk-in shower and a bidet. This family room features air conditioning and a flat-screen TV with satellite channels. The unit has 2 beds.
Standard Queen Room No Window (With Lift)This double room has air conditioning and satellite TV. This room has no windows.
Deluxe Twin Room (Luggage Lift Only)Offering free toiletries, this twin room includes a private bathroom with a walk-in shower and a bidet. This twin room offers air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Queen Room (Luggage Lift Only)Offering free toiletries, this double room includes a private bathroom with a walk-in shower and a bidet. This double room offers air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Single Room No Window (Luggage Lift Only)This single room features a satellite TV and air conditioning. This room has no windows.
Deluxe Single Room (Luggage Lift Only)Featuring free toiletries, this single room includes a private bathroom with a walk-in shower and a bidet. This single room features air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Queen Room No Window (Luggage Lift Only)This double room features air conditioning and flat-screen TV. This room has no windows.
Deluxe Triple Room (Luggage Lift Only)Providing free toiletries, this triple room includes a private bathroom with a walk-in shower and a bidet. This triple room provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
The location of 1 Orange Hotel KLIA & KLIA2 is highly praised for its strategic vicinity to Kuala Lumpur's main airports, KLIA and KLIA2, making it an ideal choice for travelers with early morning flights or overnight layovers. Guests frequently highlight the convenience of its 15-20 minute travel time to both airports.
The surrounding area offers a vibrant and lively atmosphere, enriched with an abundance of shops, restaurants and convenience stores, ensuring easy access to food and personal necessities. The hotel's neighborhood is described as being close to a variety of eateries, including halal options, bars and fast-food chains such as McDonald's and KFC. Additionally, its proximity to major highways and essential facilities like gas stations and clinics adds to its appeal.
The hotel's strategic location offers not just convenience for transit passengers, but also a good value for money with a relatively short travel distance to the city center of Kuala Lumpur. The presence of amenities such as grocery stores and ATM services within walking distance enhances the overall guest experience.
Overall, the location of 1 Orange Hotel KLIA & KLIA2 stands out for its perfect balance between accessibility to the airport and availability of essential services, making it a practical and comfortable choice for travelers.
Dinner
The area surrounding 1 Orange Hotel KLIA & KLIA2 offers a plethora of dining options, ensuring guests have easy access to various food stalls and restaurants. Conveniently located next to a convenience store, the hotel is in close proximity to numerous eateries that stay open until almost midnight, including well-known chains like Burger King. The abundance of nearby restaurants and cafes, along with many shops and a shopping mall, provides ample choices for dining and leisure. Guests can enjoy a vibrant gastronomic and shopping experience just steps away from the hotel.
Rooms
The guest reviews of 1 Orange Hotel KLIA & KLIA2 consistently highlight the spaciousness and cleanliness of the rooms as a significant positive feature. Many guests were impressed with the large room sizes, often noting that the rooms were bigger than expected. The clean and tidy condition of the rooms was frequently mentioned, providing a comfortable stay, particularly for short visits between flights. The bathrooms also received positive remarks for being spacious and clean.
Comfortable beds were another highlight for many guests, adding to the overall room comfort. Additionally, the hotel's proximity to the airport makes it an attractive choice for travelers.
On the downside, some rooms showed signs of wear and tear and there were occasional issues with cleanliness, such as stained linens and dust. A few guests also noted that some rooms lacked windows, ventilation could be an issue and the lighting wasn't always adequate. Basic facilities were provided, but at times, some essential amenities, like kettles, were missing. Overall, while the rooms were spacious and generally clean, there is room for improvement in maintenance and ensuring all listed amenities are available.
Beds
The beds at 1 Orange Hotel KLIA & KLIA2 have received mixed reviews from guests. On the positive side, many guests found the beds to be comfortable with some describing them as comfy and super comfy. Several reviews indicated that the mattresses were comfortable, contributing to an overall pleasant sleep experience. Additionally, guests appreciated that rooms were equipped with both double and single beds, catering to various needs.
However, there were a number of complaints about the beds being too hard with some guests comparing the experience to sleeping on the floor or a plank. Issues such as yellow-stained pillows and sheets, lumpy mattresses and creaky beds were also highlighted. A few guests mentioned the presence of bed bugs and bed ceiling leaks, which significantly impacted their comfort. Despite these drawbacks, the comfort of the beds was generally seen as adequate by some, though not spectacular.
Overall, while some guests found the beds to be exceptionally comfortable, others faced significant issues that detracted from their stay.
Cleanliness
1 Orange Hotel KLIA & KLIA2 has garnered mixed reviews when it comes to cleanliness. Many guests have praised the hotel for its clean and comfortable rooms, noting that the property is well-maintained, especially during the pandemic period. The rooms are frequently described as spacious and clean with particular mention of clean bathrooms and tidy bed areas. The environment is consistently mentioned as being clean and convenient, making it a reliable choice for travelers looking for a budget-friendly stay.
However, there are also notable negative comments about cleanliness. Some guests reported issues such as dirty walls, outdated and mildewed towels, unclean tiles near sinks and floors that were not properly cleaned. There were also occasional complaints about unpleasant odors, such as paint or smoking smells and isolated incidents involving insects. Issues with hallways and common areas being dirty have been highlighted as well.
While the property receives commendation for its spacious, clean rooms and comfortable amenities, there is a clear call for more thorough housekeeping practices to address inconsistencies in hygiene. This makes the hotel's cleanliness seem somewhat hit-or-miss, suggesting a room for improvement in maintaining a consistently high standard.
Staff
At '1 Orange Hotel KLIA & KLIA2', the staff receive a mixed bag of reviews with an overwhelming focus on their friendliness and helpfulness. Many guests highlight the team's positive demeanor, frequently describing them as very helpful, polite and kind. The reception staff frequently earn praise for their pleasant attitude and efficient check-in process. Notably, they assist with various tasks, including helping to lift items and arranging airport transfers even without prompting.
However, some feedback flags areas for improvement. A segment of reviews points out inconsistent responses to booking messages and occasional lapses in professional conduct. A few reviewers note encounters with unfriendly or unhelpful staff, even mentioning specific instances such as unfulfilled promises for extra towels or perceived rudeness.
Despite these occasional negative experiences, the general consensus remains that the hotel staff are predominantly friendly and supportive, contributing significantly to the good value for money that the hotel offers.
Wi-Fi
The WiFi experience at 1 Orange Hotel KLIA & KLIA2 seems to be varied based on guest feedback. While some guests mentioned that the WiFi worked well or internet worked fine, many others reported issues with connectivity. A recurring theme is that the Wi-Fi signal often did not reach inside the rooms, forcing guests to use it primarily in the lobby area. Several reviews highlighted that the WiFi was poor, slow or didn't work at all, necessitating substantial improvements in the overall internet service.
Family
1 Orange Hotel KLIA & KLIA2 offers facilities that cater to families, providing a convenient and comfortable stay for those traveling with children. The hotel features family rooms equipped with 2 queen beds, ensuring ample space for everyone. It’s a basic setup, but it’s well-suited for transit travelers and families in need of a quick stay close to numerous restaurants.
However, some aspects might not meet every family's needs. The absence of a fridge in the family rooms and the small TV size could be points of improvement. Additionally, carrying luggage can be challenging, especially with children, due to limited assistance. Noise from other rooms can also disrupt family trips.
Overall, 1 Orange Hotel KLIA & KLIA2 provides good family options, making it a preferable choice for transit travelers looking for convenient family accommodations.
Business
1 Orange Hotel KLIA & KLIA2 is a business-focused hotel strategically placed in Kota Warisan's bustling business center. It's well-suited for business travelers with its convenient location near various dining options, including popular names like Pizza Hut, KFC and more. The hotel is particularly favorable for transit travelers needing a comfortable and efficient stopover, providing reliable WiFi services to ensure connectivity. Although parking is limited, the hotel addresses transportation needs by offering a pick-up service for a fee. Despite the limited parking, its luxurious amenities and proximity to compelling dining choices make it a practical and attractive option for business visitors.
Accessible
1 Orange Hotel KLIA & KLIA2 offers a mixed experience in terms of accessibility for guests with disabilities. On the positive side, the hotel is conveniently located with easy access to both KLIA and KLIA2 airports, making it an excellent choice for transit travelers. The presence of a lift makes it easier to move luggage and access certain parts of the hotel. The location is accessible with nearby restaurants and convenient stores within easy reach, which enhances the convenience for guests.
However, there are some notable drawbacks. Several reviews mention that there is no lift to the upstairs rooms, which could pose a challenge for those with mobility issues. Although there is a lift available, it appears to be mainly for baggage, which doesn’t fully resolve accessibility concerns. The shuttle service to and from the airport is generally well-reviewed, though some guests find it pricey.
Overall, while 1 Orange Hotel KLIA & KLIA2 provides some accessible features, there are important limitations that potential guests with disabilities should consider.
No, 1 Orange Hotel KLIA & KLIA2 doesn't have any pool.
No, a spa isn't available at 1 Orange Hotel KLIA & KLIA2.
No, 1 Orange Hotel KLIA & KLIA2 doesn't allow dogs.
No, parking facilities aren't available at 1 Orange Hotel KLIA & KLIA2.
No, 1 Orange Hotel KLIA & KLIA2 doesn't have a gym.