Accessible
This resort offers guaranteed accessibility features like roll-in showers and toilet grab bars in some rooms. It also provides accessible parking, and accessible transfers and level-access routes to all rooms, ensuring an inclusive experience. The resort also offers disabled-friendly buggies.
To whom is your hotel/accommodation accessible?People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?Yes
Are assistance/guide dogs allowed in the hotel/accommodation?No
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
Spa
Features a spa and provides guests with the option for pampering massages. The resort's location and amenities make it suitable for relaxation. Guests can also enjoy activities like canoeing.
Spa facilities:Outdoor pool(s) - Number: 1
Fitness area
Spa facilities opening hours:07:00 - 19:00
Cost for using spa facilities:Free for guests
Spa services:Facial treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Hot stone massage
Swedish massage
Signature massage
Body scrub
Foot bath
Aromatherapy
Reflexology
Manicure
Pedicure
Spa services hours:12:00 noon – 8:00 pm | Monday - Thursday and 10:00 am - 10:00 pm | Friday - Sunday
Approximate cost of spa services:Charge as per order
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Health & Safety
While specific details aren't provided, Avani hotels typically implement health and safety measures aligned with international standards. This likely includes enhanced cleaning, social distancing protocols, and staff training to ensure guest well-being.
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?Yes
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Yes, by using an app
Guest will be invited for self check-in online, key will still be collecting at the reception counter
Do the hotel's main entrance doors open automatically?Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby?No
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes
Is there an option for no in-room housekeeping during a guest's stay?Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival?Yes
Are luggage trolleys sanitized after each use?Yes
Do you sanitize guests' keys/cards?Yes
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?Yes
Does the hotel operate at a limited capacity?Yes
Do you allow people who don't stay or work at the hotel to enter its premises?Yes
Do you allow people who don't stay at the hotel to enter the rooms?No
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?Yes
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols?Yes
Do you use physical distancing markers?Yes
Do you use delivery robots to get stuff to guests' rooms?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?Yes
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?Yes
Do you offer single-serve options instead of buffets for breakfast?Yes
Do your staff practice social distancing guidelines?Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Is there a doctor available either on-site or on-call?Yes
