Sepilok Jungle Resort
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Summary of reviewsSepilok Jungle Resort is highly regarded for its exceptional location, which is ideal for nature enthusiasts and wildlife lovers. Situated at the edge of the jungle, the resort provides easy access to major attractions like the Sepilok Orangutan Rehabilitation Centre, Bornean Sun Bear Conservation Centre and the Rainforest Discovery Centre. The serene and lush surroundings, featuring beautiful gardens, ponds and native vegetation, contribute to a tranquil atmosphere that allows guests to immerse themselves in nature and encounter local wildlife directly from the resort grounds.
Breakfast at Sepilok Jungle Resort is a mixed experience, but generally positive. Most guests appreciate the convenience of a buffet-style meal included in the stay with a variety of fresh and delicious options such as eggs, toast, noodles and fried bananas. The healthy vegetarian options and pleasant breakfast atmosphere are well-received. However, some guests find the breakfast to be basic and repetitive with limited choices and subpar coffee.
Dining at the resort generally receives favorable reviews, particularly the on-site restaurant and Banana Café, which serve fresh, well-prepared local and Western dishes. The stir-fried Sabah Greens and fresh fruit juices stand out as highlights. While the quality of the food often justifies the higher prices, some guests note the lack of variety and consider it overpriced. Overall, the dining experience is seen as satisfactory, enhanced by the restaurant's serene jungle setting.
The rooms at Sepilok Jungle Resort are modest but comfortable, fitting for travelers prioritizing location and affordability. Guests appreciate the spacious and clean accommodations with basic amenities provided. Superior rooms with private balconies and beautiful wooden furniture enhance the jungle experience. However, some rooms are outdated and show signs of wear and tear, including issues with cleanliness, mold and mosquitoes. Despite these drawbacks, the rooms are generally considered acceptable for a short stay, offering good value for money.
Cleanliness at the resort is another area with mixed feedback. Many guests find the rooms clean, spacious and comfortable with daily cleaning services. However, significant concerns about the cleanliness of bathrooms and common areas persist with issues such as mold, dirty towels and inadequate maintenance frequently mentioned. The pool area also needs better upkeep.
Staff experiences at Sepilok Jungle Resort vary. While many guests highlight the friendliness and helpfulness of the staff, particularly in organizing trips and providing attentive service, others encounter unprofessional behavior and inconsistent service. Improving staff training and ensuring a consistently high standard of service could enhance the overall guest experience.
WiFi at the resort is reliable and fast in the reception area and restaurant, but weak or non-existent in rooms, dorms and by the pool. This can be a drawback for guests needing constant internet access.
The swimming pool is a notable highlight, offering a large, clean and refreshing place to relax amidst the jungle setting. Despite minor maintenance issues and limited opening hours, guests value the pool as a serene and enjoyable feature of the resort.
Sepilok Jungle Resort is family-friendly, providing comfortable family rooms and a unique jungle experience that children enjoy. Minor issues like noise and isolated incidents do not significantly detract from the positive family experience.
The beds receive mixed reviews with some guests finding them comfortable, while others encounter issues such as hard mattresses and dirty bed sheets. Upgrading the bedding could improve overall guest satisfaction.
In conclusion, Sepilok Jungle Resort offers a unique, nature-immersed experience with a prime location, making it a suitable choice for travelers seeking a tranquil escape while exploring Sepilok's renowned conservation sites. Improvements in room updates, cleanliness, service consistency and WiFi could further enhance the overall guest experience.
Categories
Breakfast at Sepilok Jungle Resort is a mixed experience, but generally positive. Most guests appreciate the convenience of a buffet-style meal included in the stay with a variety of fresh and delicious options such as eggs, toast, noodles and fried bananas. The healthy vegetarian options and pleasant breakfast atmosphere are well-received. However, some guests find the breakfast to be basic and repetitive with limited choices and subpar coffee.
Dining at the resort generally receives favorable reviews, particularly the on-site restaurant and Banana Café, which serve fresh, well-prepared local and Western dishes. The stir-fried Sabah Greens and fresh fruit juices stand out as highlights. While the quality of the food often justifies the higher prices, some guests note the lack of variety and consider it overpriced. Overall, the dining experience is seen as satisfactory, enhanced by the restaurant's serene jungle setting.
The rooms at Sepilok Jungle Resort are modest but comfortable, fitting for travelers prioritizing location and affordability. Guests appreciate the spacious and clean accommodations with basic amenities provided. Superior rooms with private balconies and beautiful wooden furniture enhance the jungle experience. However, some rooms are outdated and show signs of wear and tear, including issues with cleanliness, mold and mosquitoes. Despite these drawbacks, the rooms are generally considered acceptable for a short stay, offering good value for money.
Cleanliness at the resort is another area with mixed feedback. Many guests find the rooms clean, spacious and comfortable with daily cleaning services. However, significant concerns about the cleanliness of bathrooms and common areas persist with issues such as mold, dirty towels and inadequate maintenance frequently mentioned. The pool area also needs better upkeep.
Staff experiences at Sepilok Jungle Resort vary. While many guests highlight the friendliness and helpfulness of the staff, particularly in organizing trips and providing attentive service, others encounter unprofessional behavior and inconsistent service. Improving staff training and ensuring a consistently high standard of service could enhance the overall guest experience.
WiFi at the resort is reliable and fast in the reception area and restaurant, but weak or non-existent in rooms, dorms and by the pool. This can be a drawback for guests needing constant internet access.
The swimming pool is a notable highlight, offering a large, clean and refreshing place to relax amidst the jungle setting. Despite minor maintenance issues and limited opening hours, guests value the pool as a serene and enjoyable feature of the resort.
Sepilok Jungle Resort is family-friendly, providing comfortable family rooms and a unique jungle experience that children enjoy. Minor issues like noise and isolated incidents do not significantly detract from the positive family experience.
The beds receive mixed reviews with some guests finding them comfortable, while others encounter issues such as hard mattresses and dirty bed sheets. Upgrading the bedding could improve overall guest satisfaction.
In conclusion, Sepilok Jungle Resort offers a unique, nature-immersed experience with a prime location, making it a suitable choice for travelers seeking a tranquil escape while exploring Sepilok's renowned conservation sites. Improvements in room updates, cleanliness, service consistency and WiFi could further enhance the overall guest experience.
Family Friendly Resort
Located near the Sepilok Orangutan Rehabilitation Centre, this resort offers families the chance to experience the rainforest and see orangutans in their natural habitat. The resort provides a serene environment with comfortable accommodations.
Resort with Swimming Pool
This resort provides a peaceful retreat with a swimming pool surrounded by nature. It's an ideal location for wildlife enthusiasts visiting the Sepilok Orangutan Rehabilitation Centre.
Pool Water Slide Outdoor Pool
Resort with Parking
Resort with Outdoor Pool
Resort with Pool Water Slide
Guest Reviews
Sepilok Jungle Resort enjoys an enviable location, perfect for nature enthusiasts and wildlife lovers. Nestled right at the edge of the jungle, the resort offers easy walking access to the Sepilok Orangutan Rehabilitation Centre and the Bornean Sun Bear Conservation Centre, both just a five-minute stroll away. The Rainforest Discovery Centre is also a short distance, making it convenient for guests keen on exploring diverse facets of local wildlife.
The setting of the resort is deeply embedded in lush landscapes, complete with beautiful gardens, ponds and native vegetation, creating a serene environment that mirrors the allure of the surrounding rainforest. Visitors appreciate the immersion in nature with trails and walkways providing picturesque views and the opportunity to encounter local wildlife directly from the resort grounds.
The location is not just about proximity to wildlife attractions; it also serves as a strategic hub for excursions in and around Sepilok with various points of interest within easy reach. Guests find this convenience perfect for leisurely exploration at their own pace.
Many reviews highlight the tranquil atmosphere, enhanced by the resort's harmonious blend of jungle and garden elements, providing both comfort and a genuine jungle vibe. With its ideal positioning and serene surroundings, Sepilok Jungle Resort stands out as a top choice for those seeking an intimate connection with nature while visiting the renowned conservation sites of Sepilok.
The breakfast experience at Sepilok Jungle Resort offers a mix of reviews from guests. Most guests appreciated that breakfast is included in the stay with many highlighting the convenience of a buffet-style meal. Positive aspects noted include good variety, plenty of options, fresh and delicious food and an excellent breakfast buffet that featured eggs, toast, noodles, fried bananas and more. The pleasant atmosphere during breakfast and healthy vegetarian options were also well-received.
However, several guests felt that the breakfast was very basic with limited and repetitive options. Some expressed disappointment with the lack of variety and quality, pointing out that the breakfast could use more healthy options and improvements. The coffee was often described as not very nice and some found the breakfast to be quite poor or even terrible. Despite these criticisms, many acknowledged that the breakfast did the job and was adequate for starting their day, even if it wasn't particularly special or lavish.
Sepilok Jungle Resort offers a mix of culinary experiences that predominantly focus on good quality food, although varying reviews suggest some points of contention. Most guests found the on-site restaurant to serve delicious, fresh and well-prepared food with positive mentions of both local dishes and Western cuisine. The stir-fried Sabah Greens come highly recommended and the Banana Cafe is noted for serving great, reasonably priced food and drinks, creating a satisfying dining experience. Generous portions and a varied menu have been praised, along with the luxurious addition of fresh fruit juices.
However, the restaurant’s pricing has been a notable downside for some with a number of guests pointing out that the food and drinks are more expensive compared to other places, especially considering the limited dining options nearby. Despite the high prices, many agree that the food quality makes up for it to an extent with several guests highlighting the affordability and good value of meals at the Banana Cafe.
On the flip side, there are criticisms concerning food variety, especially for non-meat eaters and some deemed the food to be unremarkable or even poor quality on certain occasions. Nonetheless, the overall sentiment veers towards a more positive dining experience with dinner options at the resort being seen as both tasty and satisfactory for the majority of guests. The ambiance and convenience of having a restaurant on-site in a beautiful jungle setting further enhance the dining experience at Sepilok Jungle Resort.
Sepilok Jungle Resort offers a very spacious facility nestled in the heart of the jungle. The beautiful grounds, complete with a garden, lake, pool and restaurant, provide a serene escape for nature lovers. The resort features a range of rooms that are generally basic but functional and comfortable. Many guests found the rooms to be clean and equipped with necessary amenities like a table, bench and wardrobe.
Rooms vary in size with some being quite spacious and others rather small and dark. For the budget-conscious, basic rooms and dormitories offer an acceptable level of comfort. Superior rooms often come with the bonus of private balconies and beautiful wooden furniture, adding to the jungle experience.
However, the rooms have seen better days and are noticeably outdated with some showing signs of wear and tear. Issues such as old blankets, loose faucets and hard beds were mentioned. The cleanliness of the rooms and bathrooms has been a point of concern for some guests with mentions of mold, stains and mosquitoes. The lack of air conditioning in some dormitories makes them warm and humid, particularly in the tropical climate.
Despite these downsides, the rooms are generally considered acceptable for a short stay, especially considering the value for money. Some guests have pointed out that rooms are cleaned daily and the staff is responsive to requests, like anniversary decorations. The large, comfortable beds and spacious rooms, when available, add to the overall positive experience.
In conclusion, Sepilok Jungle Resort’s rooms are modest and comfortable, making them fit for travelers who prioritize location and affordability over modern luxury. With a bit of refurbishment and attention to cleanliness, the rooms could easily enhance the overall guest experience.
Visitors to Sepilok Jungle Resort have shared mixed opinions about the beds. While a notable number have appreciated the comfort, describing them as comfortable and nice, others have encountered a range of issues. Some beds were reported to be uncomfortable, hard or even compared to planks of wood, indicating a lack of consistency. Complaints about dirty bed sheets and lumpy or hard pillows were not uncommon and some guests mentioned specific problems such as stained sheets, dirty fleece blankets and mould on the pillows. Despite these issues, several guests highlighted the presence of comfortable bedding. It’s clear that while the resort offers some cozy beds, there is a pressing need for an upgrade to ensure all guests enjoy a restful sleep.
Sepilok Jungle Resort has received mixed feedback regarding its cleanliness with noticeable attention to both positives and areas that need improvement. Several reviewers appreciated the cleanliness of the rooms, describing them as clean, spacious and comfortable. Daily room cleaning services were noted positively and the surroundings of the resort were observed to be well-maintained and beautiful. Some guests found the bedding to be clean and comfortable.
However, many reviews highlighted significant concerns over the state of the bathrooms and common areas. Bathrooms were frequently mentioned as dirty, moldy and inadequately maintained. Shared facilities, including toilets and showers, often fell short of cleanliness expectations. Issues with mold, dirty towels, stained sheets and poor hygiene were recurrent themes in guest feedback.
The pool area and its adjacent facilities also garnered criticism for being unclean and needing better maintenance. Guests reported dirty changing areas and a general lack of upkeep. Similarly, the overall maintenance of the resort and its dated appearance were pointed out, indicating a need for renovations and more thorough cleaning practices.
In summary, while the rooms at Sepilok Jungle Resort can be clean and comfortable, significant improvements in the cleanliness of bathrooms, shared facilities and overall maintenance are needed to meet guests' expectations.
Visitors to Sepilok Jungle Resort had mixed experiences with the venue's staff. Reports show a strong consensus on the staff being friendly and helpful, especially noting their efforts in organizing trips and accommodations. Some guests found the reception staff particularly cheerful and cooperative, saying they provided excellent and attentive service. The restaurant staff also received commendations for their kindness, although a few reviews indicated they had limited English proficiency.
However, a number of guests encountered issues with unprofessional behavior, labeling some staff as rude, disinterested and unwelcoming. Notably, there were complaints about the staff's reluctance to assist with luggage with some guests specifically mentioning poor service at both the café and reception. These experiences contrast sharply with the positive reviews and suggest inconsistency in the level of service offered.
Overall, while many guests appreciated the friendly and accommodating nature of the Sepilok Jungle Resort staff, there were notable instances where improvements are needed to ensure a consistently high standard of service.
Sepilok Jungle Resort offers a diverse experience with mixed feedback on its WiFi service. While the WiFi connection is consistently strong and reliable in the reception area and restaurant, guests often find the signal weak or non-existent in their rooms, dorms and by the pool. This limitation can be a drawback for those needing constant internet access throughout the premises. However, some guests noted that the internet speed was notably faster compared to Kota Kinabalu. Despite these WiFi inconsistencies, the resort's clean rooms and effective air conditioning are appreciated with good WiFi service noted in specific areas. Overall, while the resort excels in comfort and basic amenities, its WiFi provision could see improvements for a more seamless experience.
Sepilok Jungle Resort boasts a notably pleasant swimming pool area that many guests found to be a great highlight of their stay. The pool is described as large, clean and refreshing, perfect for cooling off after a day of trekking or exploring the nearby Sun Bear and Orangutan sanctuaries. Numerous reviews appreciated the relaxing and scenic atmosphere around the pool, situated in the midst of a jungle setting, which adds to the overall aesthetic appeal.
However, not all feedback was positive. Some visitors noted that the pool area could benefit from better maintenance with occasional reports of murky or dirty water. A few guests found the pool to be rundown, signaling a need for more consistent upkeep. Also, limited opening hours with the pool closing as early as 5:30 pm, left some visitors dissatisfied.
Despite these drawbacks, many travelers still valued the pool as a bonus feature, enjoying the serene environment and the opportunity it offered to unwind. The well-kept gardens and relaxing poolside area received repeated praise, making it clear that the pool remains a significant asset, provided future enhancements are made to address its maintenance issues.
Sepilok Jungle Resort offers a family-oriented environment, making it a suitable destination for those traveling with children. Families frequently share experiences and spaces, fostering a sense of community among guests. The jungle vibes provide a unique and immersive atmosphere that children seem to love, especially around the pool area. The resort offers comfortable family rooms, ensuring privacy and ample space for larger family groups.
While some guests reported minor issues such as noise from neighboring families and isolated incidents like rashes or eye infections from the pool, the overall experience remains positive. For families without mobility challenges, Sepilok Jungle Resort serves as a great location for a fun and engaging family vacation.
Nestled in peaceful surroundings, Sepilok Jungle Resort boasts an outdoor pool that many guests find lovely and refreshing. The pool area is noted for its calm and relaxing atmosphere, making it an ideal spot to unwind after a day of adventures. Surrounded by lush vegetation, the great pool adds a delightful touch to the overall experience. Guests appreciate the beautiful and clean facilities with plenty of sunbeds available for added comfort. The pool area, suitable for both kids and adults, offers a pleasant escape from the heat, even though some feel it could benefit from an update. However, the short opening hours and occasional cleanliness issues are minor drawbacks. Overall, the outdoor pool at Sepilok Jungle Resort is a charming feature that enhances the tranquil and inviting ambiance of the place.
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Location
The setting of the resort is deeply embedded in lush landscapes, complete with beautiful gardens, ponds and native vegetation, creating a serene environment that mirrors the allure of the surrounding rainforest. Visitors appreciate the immersion in nature with trails and walkways providing picturesque views and the opportunity to encounter local wildlife directly from the resort grounds.
The location is not just about proximity to wildlife attractions; it also serves as a strategic hub for excursions in and around Sepilok with various points of interest within easy reach. Guests find this convenience perfect for leisurely exploration at their own pace.
Many reviews highlight the tranquil atmosphere, enhanced by the resort's harmonious blend of jungle and garden elements, providing both comfort and a genuine jungle vibe. With its ideal positioning and serene surroundings, Sepilok Jungle Resort stands out as a top choice for those seeking an intimate connection with nature while visiting the renowned conservation sites of Sepilok.
Breakfast
However, several guests felt that the breakfast was very basic with limited and repetitive options. Some expressed disappointment with the lack of variety and quality, pointing out that the breakfast could use more healthy options and improvements. The coffee was often described as not very nice and some found the breakfast to be quite poor or even terrible. Despite these criticisms, many acknowledged that the breakfast did the job and was adequate for starting their day, even if it wasn't particularly special or lavish.
Dinner
However, the restaurant’s pricing has been a notable downside for some with a number of guests pointing out that the food and drinks are more expensive compared to other places, especially considering the limited dining options nearby. Despite the high prices, many agree that the food quality makes up for it to an extent with several guests highlighting the affordability and good value of meals at the Banana Cafe.
On the flip side, there are criticisms concerning food variety, especially for non-meat eaters and some deemed the food to be unremarkable or even poor quality on certain occasions. Nonetheless, the overall sentiment veers towards a more positive dining experience with dinner options at the resort being seen as both tasty and satisfactory for the majority of guests. The ambiance and convenience of having a restaurant on-site in a beautiful jungle setting further enhance the dining experience at Sepilok Jungle Resort.
Rooms
Rooms vary in size with some being quite spacious and others rather small and dark. For the budget-conscious, basic rooms and dormitories offer an acceptable level of comfort. Superior rooms often come with the bonus of private balconies and beautiful wooden furniture, adding to the jungle experience.
However, the rooms have seen better days and are noticeably outdated with some showing signs of wear and tear. Issues such as old blankets, loose faucets and hard beds were mentioned. The cleanliness of the rooms and bathrooms has been a point of concern for some guests with mentions of mold, stains and mosquitoes. The lack of air conditioning in some dormitories makes them warm and humid, particularly in the tropical climate.
Despite these downsides, the rooms are generally considered acceptable for a short stay, especially considering the value for money. Some guests have pointed out that rooms are cleaned daily and the staff is responsive to requests, like anniversary decorations. The large, comfortable beds and spacious rooms, when available, add to the overall positive experience.
In conclusion, Sepilok Jungle Resort’s rooms are modest and comfortable, making them fit for travelers who prioritize location and affordability over modern luxury. With a bit of refurbishment and attention to cleanliness, the rooms could easily enhance the overall guest experience.
Beds
Cleanliness
However, many reviews highlighted significant concerns over the state of the bathrooms and common areas. Bathrooms were frequently mentioned as dirty, moldy and inadequately maintained. Shared facilities, including toilets and showers, often fell short of cleanliness expectations. Issues with mold, dirty towels, stained sheets and poor hygiene were recurrent themes in guest feedback.
The pool area and its adjacent facilities also garnered criticism for being unclean and needing better maintenance. Guests reported dirty changing areas and a general lack of upkeep. Similarly, the overall maintenance of the resort and its dated appearance were pointed out, indicating a need for renovations and more thorough cleaning practices.
In summary, while the rooms at Sepilok Jungle Resort can be clean and comfortable, significant improvements in the cleanliness of bathrooms, shared facilities and overall maintenance are needed to meet guests' expectations.
Staff
However, a number of guests encountered issues with unprofessional behavior, labeling some staff as rude, disinterested and unwelcoming. Notably, there were complaints about the staff's reluctance to assist with luggage with some guests specifically mentioning poor service at both the café and reception. These experiences contrast sharply with the positive reviews and suggest inconsistency in the level of service offered.
Overall, while many guests appreciated the friendly and accommodating nature of the Sepilok Jungle Resort staff, there were notable instances where improvements are needed to ensure a consistently high standard of service.
Wi-Fi
Pool
However, not all feedback was positive. Some visitors noted that the pool area could benefit from better maintenance with occasional reports of murky or dirty water. A few guests found the pool to be rundown, signaling a need for more consistent upkeep. Also, limited opening hours with the pool closing as early as 5:30 pm, left some visitors dissatisfied.
Despite these drawbacks, many travelers still valued the pool as a bonus feature, enjoying the serene environment and the opportunity it offered to unwind. The well-kept gardens and relaxing poolside area received repeated praise, making it clear that the pool remains a significant asset, provided future enhancements are made to address its maintenance issues.
Family
While some guests reported minor issues such as noise from neighboring families and isolated incidents like rashes or eye infections from the pool, the overall experience remains positive. For families without mobility challenges, Sepilok Jungle Resort serves as a great location for a fun and engaging family vacation.
Outdoor Pool
Yes, Sepilok Jungle Resort has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool.
No, a spa isn't available at Sepilok Jungle Resort.
No, Sepilok Jungle Resort doesn't allow dogs.
Yes, parking facilities are available at Sepilok Jungle Resort.
No, Sepilok Jungle Resort doesn't have a gym.
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