Seville, Avda. Luis Montoto, 12937.387635,-5.968696(Show on Map)
8.3
Very Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Virgen de los Reyes garners significant appreciation for its strategic location, providing easy access to various transportation options, including the nearby Santa Justa train station. Even though it is not centrally located, guests find the 20-30 minute walk to the city center manageable or can opt for frequent bus services that shorten travel time. The quiet surroundings allow for restful nights and the proximity to Ramón Sánchez Pizjuán Stadium caters to sports enthusiasts. Guests consistently highlight the hotel's balance of comfort, cleanliness and affordability, along with the exceptionally friendly and helpful staff.
The breakfast offerings receive mixed reviews; many commend the quality, variety and highlights like churros with hot chocolate. However, some find it lacking in hot food options and note that it can become monotonous over a longer stay. Crowding in the breakfast area can sometimes be an issue, yet the overall affordability and pleasant service still make for a generally positive experience.
Dining options within the hotel are limited to a charming bar-cafeteria, which serves tasty churros but lacks more substantial meals like lunch or dinner. Nonetheless, the hotel's location near numerous restaurants, tapas bars and shopping centers compensates for this shortfall.
Rooms at Virgen de los Reyes are mostly noted for their spaciousness, cleanliness and modern amenities. Positive comments frequently mention comfortable beds, large showers and well-maintained premises. However, some guests experience issues with soundproofing, noise from the street and outdated furnishings. Despite these drawbacks, the overall cleanliness and comfort are consistently praised.
Cleanliness stands out as a strong point with guests frequently describing the rooms and facilities as exceptionally clean and well-maintained. The cleaning staff's prompt service adds to the positive sentiment.
Staff at Virgen de los Reyes receive high praise for their warmth, hospitality and professionalism. Specific individuals are often commended for their exceptional service, contributing significantly to the hotel’s welcoming atmosphere. Isolated incidents of less satisfactory service are rare and generally overshadowed by positive feedback.
The wifi experience is notably inconsistent with most guests struggling with poor signals, particularly in their rooms. While some areas near the reception offer better connectivity, the overall internet access might be disappointing for those relying on a stable connection.
The pool, though small, is appreciated for offering a refreshing retreat with its clean, saltwater quality and comfortable setting. It adds to the hotel's appeal, even though its size sometimes receives criticism.
Parking at the hotel presents some challenges due to limited on-site spaces and tight garages. However, guests find that street parking and nearby facilities generally mitigate these issues, providing sufficient options despite occasional inconveniences.
Virgen de los Reyes proves to be an excellent choice for families, offering spacious family rooms, child-friendly staff and thoughtful touches like birthday cava. Although the location may not seem ideal for all families, its overall accommodations and friendly staff make it a welcoming place for those traveling with children.
Lastly, the vibrant nightlife around the hotel enhances its appeal with various entertainment options catering to different tastes. Although noise from traffic and street activity can be a factor, the dynamic atmosphere contributes to an enjoyable stay, allowing guests to experience Seville’s lively evening scene.
Overall, Virgen de los Reyes is a smart choice for travelers prioritizing comfort, cleanliness and warm hospitality, albeit with some areas for improvement such as wifi connectivity and dining options within the hotel.
Categories
Family
Dog Friendly
Romantic
Nightlife
Pool
Outdoor Pool
Business
Parking
4 Star
Outdoor Pool
Sustainability Journey
Honeymoon
Accessible
Room Types
Triple RoomThese air-conditioned rooms feature a flat-screen satellite TV. A complimentary bottle of water is provided. The private bathroom comes with bath or shower, free toiletries and hairdryer.
A safe is available for an additional cost.
Double or Twin RoomThese air-conditioned rooms feature a flat-screen satellite TV. A complimentary bottle of water is provided. The private bathroom comes with bath or shower, free toiletries and hairdryer.
A safe is available for an additional cost.
Single RoomThis single room has air conditioning and flat-screen TV. A complimentary bottle of water is provided.
A safe is available for an additional cost.
Interior RoomThis interior-facing features 2 single beds and a flat-screen TV. It offers a work desk, reading lights, and air conditioning. A complimentary bottle of water is provided. The bathroom comes with a bath, hairdryer, and free toiletries.
A safe is available for an additional cost.
Family RoomThis family room includes air conditioning. A complimentary bottle of water is provided.
A safe is available for an additional cost.
Family RoomThis family room includes air conditioning. A complimentary bottle of water is provided.
A safe is available for an additional cost.
Junior SuiteIt has 1 bed of 1.50 or 1.80x2 m and a living room with a 1.50x2m sofa bed.
Warm and comfortable rooms. Parquet floor, soundproof. 43 ”TV, free safe, free Premium Internet, fully equipped bathroom. Includes bathrobe service.
Kettle and courtesy tray with free tea and coffee, ironing center, bathroom amenities, Minibar for payment.
Complimentary bottle of cava, water and fruit skewer upon arrival.
Junior SuiteIt has 1 bed of 1.50 or 1.80x2 m and a living room with a 1.50x2m sofa bed.
Warm and comfortable rooms. Parquet floor, soundproof. 43 ”TV, free safe, free Premium Internet, fully equipped bathroom. Includes bathrobe service.
Kettle and courtesy tray with free tea and coffee, ironing center, bathroom amenities, Minibar for payment.
Complimentary bottle of cava, water and fruit skewer upon arrival.
Superior Queen RoomIt has 1 bed of 1.80 m. Warm and comfortable rooms. Parquet floor, soundproof. 43 ”TV, free safe, free Premium Internet, fully equipped bathroom. Includes bathrobe service. Kettle and courtesy tray with free tea and coffee, bathroom amenities, Minibar for payment. Complimentary bottle of Benjamin Cava and water upon arrival.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Virgen de los Reyes receives widespread acclaim for its strategic location, making it an ideal choice for travelers requiring easy access to various transportation options. Situated near Santa Justa train station, the hotel is highly praised for its proximity to public transport, including numerous bus lines and a metro station within walking distance. This convenience allows guests to effortlessly connect to Seville's city center and other key attractions.
While the hotel is not centrally located, it is still within a comfortable 20-30 minute walk to the city’s main landmarks. For those preferring public transport, there are frequent bus services that shorten the journey to just 10-15 minutes. Additionally, the hotel's placement on a busy avenue ensures a plethora of nearby amenities, including shopping centers, restaurants, bars and even a large supermarket.
Guests appreciate the tranquil surroundings away from the hustle and bustle of the city center, which is ideal for those seeking restful nights. The location is particularly advantageous for sports enthusiasts given its close proximity to the Ramón Sánchez Pizjuán Stadium, home to Sevilla FC. The hotel's accessibility by car, as well as its convenient connection to the airport, further enhances its appeal.
Despite occasional comments about the distance from the historic core, reviewers consistently highlight the hotel's outstanding balance of comfort, cleanliness and affordability. The friendly and helpful staff add value to the overall experience, making this hotel a smart choice for both leisure and business travelers visiting Seville.
Breakfast
The breakfast at Virgen de los Reyes receives a mix of reviews with many guests praising its quality and variety. The breakfast buffet is frequently highlighted as being plentiful, fresh and delicious, featuring popular items like churros with hot chocolate, which several guests found delightful. The selection of healthy options and pastries, along with excellent coffee and juices, is often appreciated.
However, some guests feel that the breakfast could benefit from more variety, especially in terms of hot foods like eggs, which are notably absent. A few reviews mention that the breakfast offerings can become monotonous if staying for multiple days. Despite the hearty praise, certain guests found the breakfast options limited and not up to the expected standards of a four-star hotel.
There are also comments about the breakfast area being occasionally crowded, leading to waits for tables and replenished items. Despite these issues, the breakfast receives mostly positive remarks for its affordability and the pleasant service of the waitstaff, making it a generally satisfying experience for guests.
Dinner
Virgen de los Reyes offers a charming bar-cafeteria on-site, noted for its lovely rustic ambiance and authentic breakfast options, including tasty churros. However, it's important to note that the hotel's dining options are limited; there is no traditional restaurant serving hot meals or cooked dishes and there is no option to eat dinner or lunch within the hotel premises. Guests looking for more substantial dining options will find snack foods like sandwiches available at fair prices, but for a more varied meal experience, they would need to explore the nearby area. Fortunately, the hotel is conveniently located near various restaurants, including a good tapas bar directly opposite, as well as several shopping centers and eateries within walking distance. While the lack of cooked meal options might be a drawback, the location makes it easy to find good alternatives nearby.
Rooms
The guest reviews reveal that the rooms at Virgen de los Reyes offer a mix of spaciousness and comfort. Many guests appreciated the large, clean and modern rooms, noting the good size and bright atmosphere. The rooms were frequently described as very clean, comfortable and equipped with modern bathrooms featuring large showers. The suites and family rooms received positive comments for being well-suited for groups and families with separate areas and ample space.
The triple rooms were praised for their spaciousness and some rooms were highlighted for being well-maintained and newly renovated. The amenities such as magnifying mirrors, hand soap and shampoo were mentioned positively.
However, some guests experienced issues with soundproofing, noise from the street and outdated furnishings. Several reviews mentioned that the rooms did not match the photos provided online and highlighted the need for renovation in parts of the hotel. Poorly insulated windows and outdated facilities were common points of critique, along with problems like noisy air conditioning, lack of blackout curtains and small, dark rooms with inadequate lighting.
Despite these drawbacks, the overall cleanliness, comfortable beds and spacious layouts received consistent praise. The convenient location with easy access to public transportation was also noted by guests. Therefore, while the rooms at Virgen de los Reyes generally meet expectations in terms of cleanliness and comfort, noise issues and outdated furnishings may need to be addressed for a more uniformly positive experience.
Beds
When it comes to the beds at 'Virgen de los Reyes', guest reviews present a mixed bag of experiences. The beds were frequently praised for being very comfortable, often described as large and spacious with high mattresses that offered a good night's sleep. Many guests highlighted the comfort of the bedding with quite a few mentioning they slept like a log on the super comfortable beds. For those lucky enough to have new mattresses, the experience was often enhanced, making their stay even more pleasant.
However, the reviews also reveal several areas for improvement. Some guests found the beds rather rigid or hard and mentioned that the bedding was too basic with thin pillows and spring mattresses contributing to discomfort. It wasn't uncommon to hear that the mattresses and pillows were in poor condition and in some cases, the mattresses were worn out, offering little support. The lack of duvets also left some feeling cold and uncomfortable.
Another point of contention was the arrangement of the beds. Several guests noted their frustration with twin beds being pushed together instead of a proper double bed, creating an uncomfortable gap. Additionally, beds that were noisy or low in quality further detracted from the overall sleeping experience for some guests.
In summary, while the beds at 'Virgen de los Reyes' can offer a very comfortable experience for some, there are notable inconsistencies in quality and comfort that the hotel could address to enhance guest satisfaction.
Cleanliness
The reviews for Virgen de los Reyes Hotel consistently highlight its outstanding cleanliness. Guests frequently note that the rooms and overall facilities are exceptionally clean with terms like "impeccable," "extraordinary," and "super clean" being often used. The hotel is described as tidy, well-maintained and newly renovated, which adds to its charm. Many guests appreciate the cleanliness and prompt service provided by the cleaning staff, contributing positively to their stay.
However, there were occasional remarks about less-than-perfect cleanliness with mentions of dust and hair in some rooms. Despite these few detractors, the overall sentiment leans heavily towards positive with many guests finding the hotel environment clean orderly and comfortable. This consistent attention to cleanliness helps make Virgen de los Reyes a reliable choice for travelers seeking a spotless and well-maintained place to stay.
Staff
The staff at Virgen de los Reyes has received notable praise for their exceptional service and friendly demeanor. Guests frequently remark on the warm hospitality and attentive nature of the hotel employees, particularly highlighting a welcoming reception. Individuals such as Mr. Ignacio, Juan Carlos, Julian and Anna have been singled out for their professionalism and helpfulness in enhancing the guest experience.
Hotel staff are consistently described as friendly, kind and courteous, creating a comfortable and inviting atmosphere. Reviews glow with mentions of staff being not only pleasant and professional but also efficient and accommodating. Positive attributes such as warmth, patience and readiness to assist with transportation or other recommendations are commonly highlighted, ensuring a smooth and enjoyable stay for visitors.
Despite some isolated concerns about rudeness or lack of attention, the overwhelming consensus points to a team that excels in customer service, striving to resolve any issues promptly and with care. From the reception desk to housekeeping and cafeteria staff, their combined effort contributes significantly to the hotel's appeal with many guests affirming that they felt sincerely welcome during their stay. The extraordinary treatment from this well-regarded staff seems to be a cornerstone of the quality experience at Virgen de los Reyes.
Wi-Fi
The wifi experience at Virgen de los Reyes is notably inconsistent with a mixture of positive and negative reviews. Most guests reported weak or poor wifi signals, particularly in their rooms, making it difficult to maintain a stable internet connection. Some mentioned that the wifi only works well in the reception area, indicating a significant discrepancy in coverage throughout the hotel.
Several visitors expressed frustration over the intermittent signal and the occasional lack of internet access in their rooms. A number of guests highlighted that the wifi was slow or didn't reach their rooms at all. There were also remarks about the unavailability of features such as screen sharing or streaming services like Netflix.
On a more positive note, a few reviews did mention good or even excellent wifi performance, primarily in areas close to the reception or near signal repeaters. Some guests also appreciated the presence of free wifi, although its reliability varied.
Overall, while the Virgen de los Reyes offers wifi, guests frequently experience connectivity issues with the best performance typically found in common areas like the reception.
Pool
The pool area at Virgen de los Reyes garners mixed reactions but leans towards being a pleasant feature. While many guests find the pool to be very small, they appreciate it nonetheless for offering a refreshing escape from the midday sun and a place to relax after a day touring Seville. The saltwater quality is particularly highlighted with the pool often described as clean and accompanied by comfortable sun loungers. Its outdoor setting and surrounding patio create a nice atmosphere, adding to the overall appeal, despite its size. There’s even a designated children’s pool available, fitting into the communal area that guests seem to enjoy. Though not large, the pool is considered an added bonus that significantly enhances the stay for many guests.
Parking
Parking at the Virgen de los Reyes hotel is a mixed experience for guests, reflecting both limitations and conveniences. The property itself does not own a dedicated parking lot, leading some visitors to seek alternative nearby options. While there are only a few spaces available at the on-site parking, guests will find free and paid street parking options that can often simplify their stay. This scarcity and the tight space of the hotel's parking facilities have left some a bit disappointed.
The garage adjacent to the hotel offers limited capacity, accommodating just about five vehicles and its narrow entrance may prove challenging for larger cars such as SUVs. Despite the limited space within the immediate vicinity of the hotel, guests have noted an ease of finding both paid and free parking on the streets nearby. For those who manage to secure a spot, the convenience of direct access to the hotel is a welcomed feature.
Despite some challenges such as additional costs for local garage parking and the difficulty of navigating the narrow entrances, the availability of parking spaces on the streets and nearby facilities can still make a stay at Virgen de los Reyes manageable for those driving into the city.
In summary, while the hotel's parking itself may not meet all expectations, the surrounding area provides enough options to ensure that guests are not left without suitable parking solutions.
Family
Virgen de los Reyes offers an excellent family-friendly environment perfect for those traveling with children. The spacious family rooms, including options with three or four single beds, provide ample accommodation for families of various sizes. Families can expect clean, comfortable rooms that are well-suited for their needs, ensuring a pleasant stay.
The staff at Virgen de los Reyes receive high praise for their interactions with children, being noted as very child-friendly and kind to kids. Their helpfulness extends beyond just hospitality, as they assist in finding local dining options and even keeping track of guests' belongings left behind. The availability of games and the fun attitude of the receptionists further contribute to a welcoming atmosphere for young guests.
Special touches, such as a bottle of cava for birthday celebrations, enhance the family-oriented experience. Despite a few mentions of the location not being entirely family-friendly, the hotel itself is ideal for those looking for extensive family accommodations and a warm, supportive staff. The ability to store belongings after check-out adds to the convenience for families on the move. Overall, Virgen de los Reyes is highly recommended for family travel, providing a comfortable and engaging stay for all.
Nightlife
The area around 'Virgen de los Reyes' hotel is buzzing with nightlife, offering numerous options for those looking to enjoy an evening out. There are plenty of close nightlife locations packed with energy and entertainment, perfect for lively night walks. Guests commend the area's vibrant atmosphere with many spots catering to different tastes and preferences. Despite the occasional sounds of traffic and street noise, the variety of nearby nightlife venues ensures a dynamic and enjoyable experience for visitors.
4 Star
Guests of Virgen de los Reyes have expressed significant concerns about the hotel's four-star rating with many suggesting it does not live up to this standard. Common feedback indicates that the facilities and services are more akin to a three-star or even two-star establishment with a lack of amenities and outdated fixtures contributing to a perception of poor value for its star category.
There are specific mentions of old mattresses and limited breakfast variety being incongruent with a four-star experience. Some guests feel that for the price, particularly 50€ per night, one should not expect such high ratings and that it is challenging to find true four-star quality in Seville at such a rate.
Overall, while the hotel is seen as offering good value in terms of price, it consistently falls short of four-star expectations in terms of quality and service. The consensus suggests it would be more accurately rated as a three-star property.
Business
Virgen de los Reyes in Seville has established itself as a preferred hotel for business travelers. Frequent guests praise its comfort and suitability for work-related stays, noting that it is perfect for their job requirements. The hotel is recognized for its quiet atmosphere and excellent quality-to-price ratio, making it ideal for productive business trips. Guests appreciate the well-managed environment and the accommodating employees who enhance the corporate experience. Business facilities, including good office amenities, meeting rooms and Wi-Fi, cater effectively to professional needs. Furthermore, the speedy handling of formalities ensures a hassle-free experience for those on tight schedules. This hotel is highly recommendable for business travelers looking for efficiency and convenience in Seville.
Outdoor Pool
The outdoor pool at Virgen de los Reyes consistently receives positive feedback from guests. Many describe it as excellent, very good, clean and well-maintained. The small size of the pool is noted, yet it remains pleasant and useful for visitors. The temperature control of the pool is appreciated, ensuring a comfortable swim. Guests also enjoy the magnificent patio area surrounding the pool, which includes sun loungers for relaxation. Despite some seasonal availability issues, the overall impression is that the pool adds significant value to the overall hotel experience.
Romantic
Virgen de los Reyes offers a pleasant romantic experience with several highlights that cater to couples. Guests have praised the hotel's romantic atmosphere and intimate setting, deeming it an ideal location for a couples' getaway. A complimentary bottle of cava for celebrations adds a special touch, enhancing the romantic vibe. The hotel is well-situated for romantic walks, further emphasizing its appeal for couples. While a few guests noted mixed feelings about its romantic classification, the overall sentiment suggests it is a good choice for a romantic stay. With thorough room cleaning services, the hotel ensures a comfortable and cozy environment, making it a place many would consider returning to for future romantic escapades.
Dog Friendly
Virgen de los Reyes is praised for being pet friendly with plenty of room for dogs and a well-accommodated environment for travelers with pets. Guests highlighted the hotel's good location, making it convenient for those traveling with their furry companions. While the hotel enforces a standard policy restricting pets outside the room, it ensures pet-friendly amenities that many visitors appreciated. However, some guests noted extra charges for pets and a high price for pet accommodation. Despite this, the general consensus is that the hotel offers good facilities for those traveling with dogs.
FAQ
Yes, Virgen de los Reyes has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Virgen de los Reyes.
Yes, Virgen de los Reyes welcomes dogs.
Yes, parking facilities are available at Virgen de los Reyes.
