Shahdag Hotel & Spa, situated amid stunning mountain scenery, earns high marks for its exceptional location, offering guests both relaxation and adventure. Visitors appreciate the hotel's proximity to a variety of outdoor activities, including ski-in/ski-out access, paragliding and trekking, making it a prime choice for year-round family vacations. Guests consistently commend the clean, beautiful facilities and magnificent views, particularly from rooms with balconies.
The breakfast buffet at Shahdag Hotel & Spa is widely praised for its diverse and delicious offerings, featuring fresh local products like scrambled eggs, various cheeses, pastries and fruits. While some guests note the need for more vegetarian options and suggest improvements in staff cooperation, the overall breakfast experience is positive, often enhanced by picturesque mountain views.
Dining experiences at the hotel receive mixed reviews. While many enjoy the delicious and varied dishes, especially at the fourth-floor restaurant, others express dissatisfaction with limited menu choices, small portions and high prices. Despite these criticisms, the ambiance and mountain views during dinner add to a generally favorable impression.
Rooms at Shahdag Hotel & Spa are celebrated for their spaciousness, luxury and stunning mountain views. Guests appreciate the comprehensive amenities, such as kettles, coffee machines and toiletries. Although occasional maintenance issues and room temperature control problems are reported, the cleanliness and comfort of the rooms make for a pleasurable stay.
Cleanliness is generally a strong point with many guests noting the exceptional condition of rooms and facilities. Despite isolated issues like neglected housekeeping or worn-out furnishings, the majority find the hotel well-maintained and the staff courteous and responsive to cleaning requests.
The staff at Shahdag Hotel & Spa are often highlighted for their friendliness and helpfulness, creating an inviting atmosphere. Notable employees, such as Kamila and Saeed at reception, receive special praise for their excellent service. Occasional complaints about unresponsive or unprofessional staff and language barriers do arise, but overall, the team leaves a positive impression.
WiFi connectivity presents some challenges with guests experiencing inconsistent coverage, slow speeds and frequent disconnections. Despite this, certain areas like the restaurant and lobby offer better internet service.
The luxurious spa is a standout feature, offering a variety of services including a beautiful swimming pool, hammam, Turkish bath and massage services. While the high cost and occasional availability issues are mentioned, the spa's quality and ambiance earn high praise from guests.
The pool facilities are well-received for their cleanliness and warmth, though some note occasional hygiene issues and crowding. The heated indoor and outdoor pools, along with amenities like a sauna and jacuzzi, enhance the overall swimming experience.
Parking options at Shahdag Hotel & Spa are convenient with free, underground and covered facilities available. Valet parking is an added benefit, though some reviews suggest room for improvement in this service.
Overall, Shahdag Hotel & Spa offers an excellent combination of beautiful natural surroundings, diverse activities and high-quality services, making it a top destination for travelers seeking both adventure and relaxation.
Deluxe Park Qusar Resort & Spa Hotel is highly praised for its exceptional location, nestled in the heart of nature, offering breathtaking views and tranquility that captivate visitors. Its proximity to the Shahdag Mountain Resort makes it an ideal spot for skiing enthusiasts and those seeking relaxation amidst stunning mountain and forest landscapes. Guests appreciate the serene environment and well-designed cabins, making the resort a desirable destination.
The breakfast experience receives mixed reviews; however, guests appreciate the good variety and delicious dishes available, including freshly made omelettes. Although improvements in quality and variety are suggested, the panoramic dining view adds to the enjoyment. Dinner offerings at the hotel’s restaurant are generally well-received, with guests highlighting the delicious meals and personalized service that includes room delivery. The friendly staff and thoughtful arrangements, such as anniversary celebrations, enhance the dining experience despite some inconsistencies in service and food quality.
Accommodations are commended for their spaciousness and cleanliness, with renovated rooms providing comfort and beautiful views. Guests enjoy the warm and cozy atmosphere, although there are reports of issues with room maintenance, such as non-functional bathroom locks and occasional odors. The cleanliness of the hotel is mostly praised, supported by attentive staff ensuring the environment remains pristine regardless of some minor lapses noted in specific areas.
The staff at Deluxe Park Qusar Resort & Spa Hotel are consistently praised for their friendliness, professionalism, and willingness to assist. Despite language barriers, the exceptional service from staff members like Saeed, Rashad, and Elmar contributes positively to guest satisfaction, making the resort a recommended destination.
The spa facilities at the hotel are highlighted positively, with modern amenities including a large pool, sauna, hammam, and steam room providing a comprehensive wellness experience. Guests value the cleanliness and design of the spa, rivaling those found in large 5-star hotels, which enhances their stay. The swimming pool is similarly praised for its size and cleanliness, offering enjoyment with comprehensive wellness options, despite occasional issues with water temperature and shared spaces.
For families, the resort offers a range of activities, including a children’s play area, cinema, and bowling alley, ensuring ample entertainment options. Spacious cabins and a calm ambiance provide a perfect setting for family stays, enhanced by reasonable rates and good food options. Overall, Deluxe Park Qusar Resort & Spa Hotel stands out as an engaging and peaceful destination, ideal for families looking to create lasting memories amidst stunning natural beauty.
Categories
Pool
Heated Pool
Indoor Pool
Romantic
Spa
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-2 out of 2 hotels in and around Shahdag