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Summary of reviewsThe Best Western Shallotte / Ocean Isle Beach Hotel enjoys a commendable reputation among travelers due to its optimal location, exceptional service, and comfortable accommodations. Nestled conveniently off Highway 17, it provides easy access to Ocean Isle Beach, Myrtle Beach, and various local attractions, shopping venues, and restaurants, all while maintaining a tranquil setting away from traffic noise.
Guests frequently remark on the impressive cleanliness and modernity of the hotel, with rooms that are spacious, comfortable, and consistently well-maintained. The high standards of hygiene extend throughout the property, contributing to a relaxing and pleasant stay. The friendly and attentive staff significantly enhance the guest experience, making sure that every interaction, from check-in to departure, leaves a positive impression, with particular praise often directed at the staff's warm demeanor.
The breakfast service is generally well-received, offering a variety of satisfying options, including hot dishes and freshly made waffles, along with 24/7 coffee access, which guests find particularly convenient. While minor issues such as occasional shortages of utensils are noted, the quality and complimentary nature of the breakfast are appreciated by many.
The hotel's amenities further enhance its appeal. The outdoor pool, though small, is well-maintained and offers a inviting environment, complemented by a spacious jacuzzi. Guests often comment on the comfort of the hotel's beds, despite some mixed opinions regarding the pillows.
Overall, the Best Western Shallotte / Ocean Isle Beach Hotel is praised for providing a consistently pleasant and reliable experience, with its ideal location, cleanliness, staff friendliness, and well-maintained facilities standing out as key highlights for visitors. Show more
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Categories
Business Hotel
This hotel offers essential services such as free Wi-Fi and a business center. It provides a comfortable and affordable option for business travelers seeking basic amenities.
Accessible Hotel
This hotel provides physically challenged rooms and facilities, including bathtub seats, wheelchair accessibility, access ramps and safety bars in the shower. The hotel also has an elevator.
Hotel with Gym
This hotel features a gym, an outdoor heated saltwater pool and complimentary full breakfast. The fitness center is open 24 hours and offers weight lifting equipment, a stationary bike, and a treadmill.
3-Star Hotel
This hotel is known for its pleasant stays, clean rooms, and helpful staff. It offers a peaceful environment and is recommended for its value and service.
Hotel with Outdoor Pool
This hotel features an outdoor pool. It offers comfortable accommodations and is conveniently located near Ocean Isle Beach.
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Room Types
Queen Room with Two Queen Beds and Mobility Accessible Roll-In ShowerThe quadruple room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.
King Room with SofabedThe spacious triple room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.
King Room with WhirlpoolThe spacious triple room features air conditioning, soundproof walls, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Queen Room with Two Queen Beds and Mobility Accessible BathtubThe quadruple room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit has 2 beds.
Queen Room with Two Queen BedsThe air-conditioned quadruple room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Guest Reviews
8.8
Excellent
Location
Nestled amidst a hub of convenience, the Best Western Shallotte / Ocean Isle Beach Hotel boasts a strategic location that resonates well with travelers. Ideally situated off Highway 17, this hotel offers effortless access to both road trip routes and local attractions. Guests appreciate its proximity to both Ocean Isle Beach and Myrtle Beach, making it a prime spot for beach enthusiasts. For those eager to explore local flavors, a wide variety of restaurants are just a short drive away, as are several shopping options. Despite its convenient location, the hotel maintains a serene ambiance, tucked away from the hustle and bustle of traffic noise. The hotel's closeness to downtown Shallotte enhances its appeal for those needing swift access to essential amenities like gas stations, Walmart, and other shopping opportunities. This advantageous position ensures that food, entertainment, and beaches are just a few moments from your doorstep, catering perfectly to a diverse set of needs and making it an ideal base for travelers.
Breakfast
The breakfast experience at the Best Western Shallotte / Ocean Isle Beach Hotel receives a generally positive reception from guests, highlighting a solid variety and quality that pleasantly surprises many. The selection is often described as substantial, with guests appreciating the availability of warm dishes like eggs and sausage that offer satisfying protein options. Waffle enthusiasts will find the presence of a waffle maker particularly delightful, contributing to the breakfast's appeal. While some guests note occasional shortages of utensils, such as forks and knives, and a lack of fresh fruit, these issues are overshadowed by the overall effectiveness of the breakfast spread.
The availability of 24/7 coffee adds a convenient touch, further enhancing the guest experience. Many appreciate the breakfast's freshness and the complimentary nature of the offering, which is considered better than usual for a free breakfast. The tidy and well-maintained breakfast area also earns praise, reinforcing the positive impressions. Despite minor shortcomings, including limited restocking and cutting implements, the breakfast regularly satisfies with its good continental and hot options, creating a favorable start to the day.
Rooms
The 'Best Western Shallotte / Ocean Isle Beach Hotel' is lauded for its newly renovated and consistently clean rooms. Visitors often remark on the spaciousness and comfort they experience, noting that the rooms exceed their expectations in both size and modernity. The bathrooms and living areas maintain a high standard of cleanliness, contributing to a relaxing atmosphere that some rooms enhance further with features like jetted tubs.
Despite some mixed feedback on mattresses and breakfast, guests generally find the beds and pillows to be comfortable. The hotel’s design includes large rooms, which are complemented by a quiet ambiance, making it an ideal setting for rest and relaxation. Additionally, the friendly and informative staff at the front desk add to the positive experience, ensuring that guests feel welcomed and well-informed. Overall, this hotel impresses with its spacious, clean, and modern accommodations, promising a pleasant stay for those visiting the area.
Beds
Travelers to the Best Western Shallotte / Ocean Isle Beach Hotel often highlight the comfort of the beds as a notable feature of their stay. Many guests describe the beds as very comfortable, often using terms like "perfect" and "great" to emphasize their satisfaction. This consistent feedback suggests that guests frequently find restful sleep at this location, adding to the overall positive experience.
In addition to the beds, the pillows have received mixed reviews. While some guests have found them cozy, others mention they can be flat or tiny. This indicates a potential area for improvement in achieving a consistently comfortable sleep environment.
The friendly staff also contributes significantly to the guest experience, with kindness and fresh-smelling surroundings adding to the appeal of the hotel. Overall, while there are some room for refinement with the pillows, the comfort of the beds and the accommodating staff are standout features according to guest experiences.
Cleanliness
The Best Western Shallotte / Ocean Isle Beach Hotel consistently impresses guests with its remarkable standards of cleanliness. Visitors frequently highlight the hotel's spotless condition, describing everything from the lobby to the rooms as impeccably clean. The modern, well-maintained facilities contribute to a pleasant and quiet stay, making the hotel a reliable choice for travelers seeking a hygienic and comfortable environment. The staff are noted for their friendliness and attentiveness, further enhancing the experience by maintaining the property in pristine condition at all times. The rooms smell freshly cleaned, and the accommodation features clean and comfortable beds, adding to the overall sense of well-being. The hotel is not just clean, but also accessible, providing a seamless experience for guests. Overall, the focus on cleanliness appears to be a priority that leaves a lasting impression, setting the hotel apart as one of the cleanest options in the area.
Staff
The reviews for the staff at Best Western Shallotte / Ocean Isle Beach Hotel consistently highlight their exceptional friendliness and helpfulness. Guests frequently commend the staff for being extremely accommodating and attentive, ensuring a welcoming experience from check-in to departure. Sharon, in particular, receives glowing mentions for her role at the reception desk, known for her sweetness and effective assistance. Front desk personnel are described as efficient, pleasant, and respectful. Across the board, guests note the staff's dedication to providing top-notch service, contributing to the hotel's reputation for cleanliness and comfort. The warm and welcoming demeanor of the staff leaves a lasting impression, closing the gap between guests’ needs and overall satisfaction. Whether it's a quick, friendly check-in or attentive service during breakfast, the staff's consistent willingness to go above and beyond fosters a positive environment throughout the property.
Pool
The outdoor pool at Best Western Shallotte / Ocean Isle Beach Hotel stands out for its cleanliness and inviting atmosphere. Guests appreciate the clean, blue water and the fact that the pool is well-maintained. Despite being small, the pool area offers a lovely backdrop with its surrounding wooded scenery, enhancing the experience for visitors. Families particularly find the pool perfect and welcoming for children. Additionally, the saltwater adds a unique touch, contributing to a pleasant swimming environment. The warmth of the pool consistently receives praise, making it an enjoyable spot for relaxation. The presence of a spacious and pleasant jacuzzi further complements the excellent pool facilities available at the hotel.
3 Star
The Best Western Shallotte / Ocean Isle Beach Hotel has been praised for its impressive qualities and outstanding service. Reviewers consistently highlight the hotel's cleanliness and its newly renovated feel, which give it a fresh and welcoming atmosphere. Guests have found the stay to be perfect, with a particular emphasis on the great staff that contributes to the hotel's appeal. This hotel is often described as wonderful, and many appreciate its suitability for a quick, one-night stopover. Overall, the general consensus is that this hotel offers a pleasant and reliable experience.
Yes, Best Western Shallotte / Ocean Isle Beach Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Shallotte / Ocean Isle Beach Hotel.
No, Best Western Shallotte / Ocean Isle Beach Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Shallotte / Ocean Isle Beach Hotel.
Yes, Best Western Shallotte / Ocean Isle Beach Hotel has a gym.