The hotel is a popular pet-friendly hotel in Shanghai. It is close to popular destinations such as People's Square and the Bund, making it ideal for pet owners who want to explore the city.
The Ramada Plaza Shanghai Pudong Airport receives predominantly positive feedback from guests, particularly for its prime location near PVG Airport. Its close proximity allows for quick access to airport terminals, with a complimentary and efficient shuttle service enhancing convenience for travelers, especially those on layovers or catching early flights. The staff are frequently commended for their friendly and helpful demeanor, contributing to a welcoming environment appreciated by many visitors.
Guests enjoy a varied and extensive breakfast buffet, which caters to diverse tastes and is deemed excellent by many, despite some considering it a bit expensive. The dinner options offer a wide variety of dishes with a focus on both Western and Asian cuisine, though opinions vary regarding value and quality. Rooms are noted for their spaciousness, comfort, and cleanliness, despite some reports of outdated decor and occasional maintenance issues.
Cleanliness is a frequently praised aspect, extending from rooms to common areas, with staff friendliness further enhancing the stay experience. Although Wi-Fi service receives criticism for weak and inconsistent connectivity, the gym facilities are well-liked for their quality and maintenance.
The hotel's beds are particularly commended for their comfort, contributing to a restful sleeping experience. Overall, while the Ramada Plaza might not fully align with the luxurious expectations of a four-star designation, it offers a reliable, comfortable, and convenient stay for both business and leisure travelers, making it a preferred choice for those needing accommodation near Shanghai Pudong Airport.
The Holiday Inn Express Shanghai Pudong Airport by IHG, garners high praise for its strategic location, especially from travelers with flights in or out of Pudong International Airport (PVG). The hotel's close proximity to the airport and its efficient complimentary shuttle service make it a favored choice for transit passengers and those seeking minimal commute time. Guests find the pricing reasonable, the rooms clean and the staff friendly, enhancing the overall guest experience.
The breakfast receives mixed reviews but is generally appreciated for its ample selection catering to both Western and Chinese tastes. Guests find the offerings hearty and varied, providing a good start to the day, although some note room for improvement in variety and quality. Similarly, while the dinner service is viewed positively for its reasonably priced buffet option, the lack of an operating restaurant or bar for dinner on-site is a drawback. Some guests rely on online ordering or vending machines, although a free shuttle to nearby dining areas offers an alternative.
Room cleanliness and modern design are consistently highlighted with guests noting the comfortable and spacious nature of the rooms, albeit some find them small. Comfortable beds receive particular praise, though noise isolation and occasional issues such as mold and tobacco smells are noted. The general ambiance is described as modern, clean and comfortable.
The staff's friendly and helpful demeanor is frequently mentioned with specific employees receiving accolades for their exceptional service. The team’s English-speaking abilities further facilitate smooth communication for international travelers.
However, the Wi-Fi quality is a significant point of dissatisfaction with many guests encountering slow speeds and connectivity issues. Improving Wi-Fi services could greatly enhance guest satisfaction.
Overall, the Holiday Inn Express Shanghai Pudong Airport provides a convenient, comfortable and relatively affordable option for travelers with its strong points being location, shuttle service and friendly staff, while areas such as dining options and Wi-Fi quality could benefit from further improvement.