Haven Hall Hotel is a stunning and phenomenal place to stay, offering a tranquil and calm location with breathtaking sea views. The hotel's beautiful gardens add to the lovely ambiance and the welcoming and friendly staff make for an exceptional customer service experience. The high-quality breakfast spread includes a delicious mix of both continental and British cuisine with a vegan option available. The luxurious and spacious rooms are impeccably clean and renovated to first-class standards with stunning and unique designs. The hotel takes cleanliness seriously with spotlessly clean rooms throughout guests' stay. The small but spotlessly clean swimming pool is perfect for a relaxing dip and the honesty bar is a great addition. Overall, Haven Hall Hotel offers a beautiful and peaceful retreat with comfortable and impressive accommodation, making it the perfect place to go for a relaxing stay, great host and amazing staff.
Luccombe Hall Hotel is a charming hotel located in a serene park in Shanklin, offering stunning views of the sea and easy accessibility to both shops and beaches. Guests rave about the hotel's location, which provides access to the beaches through the cliff and is close to village pubs and restaurants. The breakfast experience is exceptional with a full menu and good quality food options and guests appreciate the lovely sea view. The dinner menu is good, but some guests suggest improvements to make it more special. The hotel offers a variety of room options, ranging from modern and spacious to those with charming traditional touches and all are noted to be immaculately clean and comfortable. The staff is accommodating, helpful, friendly and professional, making guests feel comfortable and welcomed. The swimming facilities are a mixed bag with the indoor pool and heated indoor hot tub mostly well-regarded, but the outdoor pool less popular. The hotel is perfect for families seeking a fun-filled vacation with a variety of facilities, including a games room, outdoor swimming pool and garden. The beds are comfortable and the jacuzzi and hot tub offerings have received mixed reviews. The outdoor pool and garden area are beautiful and the indoor pool is a great facility. Overall, Luccombe Hall Hotel is an excellent choice for a comfortable and relaxing vacation.
The Q Hotel in Shanklin is widely praised for its exceptional location, offering guests comfort, convenience, and connectivity just minutes from Shanklin's famed attractions. The proximity to the beach, old town, and high street, combined with friendly and accommodating staff, makes it an ideal base for exploring the island.
Breakfast at The Q Hotel is a highlight, consistently lauded for its quality, taste, and great value. The full English breakfast stands out, complemented by fresh, high-quality ingredients, excellent service, and a warm atmosphere created by attentive staff. Despite some limitations in choice for children and self-service options, the breakfast experience remains memorable and enjoyable.
The hotel rooms receive mixed reviews; they are clean, comfortable, equipped with amenities, and some offer sea views. However, dated decor and cramped spaces, along with the need for modernization, are noted. Despite these challenges, staff warmth and helpfulness, alongside ongoing improvements by the new owners, contribute positively to the guests’ experience.
Maintaining high standards of cleanliness, The Q Hotel welcomes guests into spotless rooms and immaculate facilities, creating a home-like atmosphere. The occasional minor maintenance issue does not significantly detract from the overall impression, bolstered by the friendly staff.
Staff at The Q Hotel are consistently praised for their warmth, approachability, and exceptional service. The dedicated team ensures guests feel truly at home, setting a relaxed and accommodating tone for the stay. New owners are positively received for their proactive enhancements.
The inviting pool, complemented by a new sauna, draws positive reviews, offering a warm and relaxing setting for families. While some minor issues about shade and pool covers exist, the overall satisfaction with the pool remains high, enhanced by friendly and attentive staff.
Parking at the hotel is limited, especially during peak times. While nearby streets often provide alternative parking, improvements in organization are anticipated. Guests generally overlook this minor inconvenience in favor of their positive stay.
As a family-friendly destination, The Q Hotel creates an engaging environment for children and pets, thanks to its helpful staff and popular amenities like the pool. Its focus on family comfort makes it a favored choice for a memorable holiday.
Comfortable beds are a standout feature, with high-quality bedding and great sleep experiences reported by guests, despite minor issues with pillows or noise from floorboards. Cleanliness and well-equipped rooms contribute to the overall positive sleeping experience.
Finally, The Q Hotel shines as a dog-friendly location, where both human and canine guests are warmly welcomed. Despite a few minor disturbances, the overall friendly atmosphere and recent upgrades enhance the experience, making it a delightful choice for pet owners.