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Summary of reviewsThe Greyhound Hotel has consistently earned high praise from guests across various categories, making it a favored choice for travelers seeking convenience, comfort and warm hospitality. Its exceptional location, close to the M6 motorway and the beautiful Lake District, offers easy access and serves as an ideal base for exploration with many appreciating the serene rural setting and appealing blend of old-world charm and modern touches.
Guests often highlight the hearty and delicious breakfast offerings with generous portions and a variety of options that cater to vegetarians as well. The staff's friendliness and attentiveness further enhance the breakfast experience. Dinner, too, receives commendations for its quality and taste, although there are occasional mentions of service delays and inconsistencies in availability.
The rooms at The Greyhound Hotel are frequently described as comfortable, spacious and clean with comfortable beds and well-maintained facilities. Guests appreciate the historic detailing and the cozy, warm atmosphere. The hotel's cleanliness extends throughout the property, contributing to a tidy and inviting environment.
Staff members at The Greyhound Hotel are noted for their exceptional hospitality, consistently described as friendly, helpful and attentive, often going above and beyond to ensure a pleasant stay. The excellent parking facilities also add to the convenience, particularly for travelers on longer journeys or exploring nearby attractions.
Overall, the Greyhound Hotel's combination of a prime location, fantastic breakfast and dinner options, comfortable rooms and outstanding staff make it a highly recommended choice for visitors. Show more
Read review summaries for all categories
Categories
Bed & Breakfast with Free Wi-Fi
Provides free Wi-Fi for its guests. Located in Shap on Main Street.
Bed & Breakfast with Parking
Accessible Bed & Breakfast
Small Bed & Breakfast
3-Star Bed & Breakfast
Room Types
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.
Twin Room with ShowerFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room has a tea and coffee maker, heating and a flat-screen TV. The unit has 1 bed.
Classic Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. This quadruple room has a tea and coffee maker, heating and a flat-screen TV. The unit has 3 beds.
Superior Double RoomThe spacious double room provides a tea and coffee maker, a sofa, as well as a private bathroom featuring a shower and a hairdryer. This double room offers heating and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
The Greyhound Hotel boasts an exceptional location that has garnered praise from guests for various reasons. Nestled conveniently close to the M6 motorway, it ensures easy access and a smooth journey for travelers. The hotel serves as an ideal base for exploring the Lake District with several reviews highlighting its proximity to the scenic Cumbria fells and the picturesque landscape surrounding it. The location is also advantageous for those on the Coast to Coast hiking trail, offering a practical stopover.
Guests note that the hotel is easy to find and offers great parking facilities, enhancing the overall convenience of the stay. The peaceful, rural setting provides lovely views and a serene atmosphere despite its proximity to major roads. The building itself is an appealing blend of old-world charm and modern touches, situated within a village that contributes to its tranquil ambiance.
The Greyhound Hotel also receives accolades for its practical elements, such as its usefulness for obtaining supplies and its suitability for visiting nearby places and people. Overall, the hotel's location is consistently described as ideal, spectacular and perfect for various purposes, making it a favored choice for travelers seeking both convenience and beauty in their accommodation.
Breakfast
The Greyhound Hotel receives high praise for its breakfast offerings with many guests highlighting the delicious and generous portions available each morning. The breakfast menu features a variety of options, including well-cooked and nicely presented dishes with plenty of choices even for vegetarians. Guests frequently note the excellent quality with some describing it as perfect, amazing and very filling. The staff contribute positively to the experience, often described as friendly, helpful and attentive.
Despite a few remarks about the need for more variety and the occasional late start, the majority of feedback emphasizes the satisfaction with both the cooked and continental breakfast options. Guests appreciate the flexible and diverse menu, ensuring they leave well-fed and ready for the day. Overall, the breakfast at The Greyhound Hotel stands out as a highlight for many visitors, enhancing their stay with tasty and well-prepared meals served with a smile.
Dinner
The Greyhound Hotel has garnered various feedback regarding its dinner offerings with a significant leaning towards positive experiences. Many guests lauded the delicious evening meals, describing them as amazing, outstanding and beautifully prepared. The dinner and breakfast options were consistently praised with several highlighting the quality and taste of the food. The evening meals were often noted for being filling, good value and cooked to a high standard, showcasing fresh products and tasty recipes from an apparently quite competent new chef.
Though the majority of reviews commend the excellent food and superb dining experiences, a few guests pointed out occasional lapses. Some experienced delays in service and a handful found the food to be average or disappointing. There were also instances when the kitchen was closed due to staff issues, leaving no dining options available on certain days.
Overall, the dinner service at The Greyhound Hotel is highly regarded but with room for improvement in consistency and availability.
Rooms
The Greyhound Hotel receives high praise for its rooms with guests frequently highlighting their comfort and spaciousness. Many reviews describe the rooms as lovely with some noting beautiful decor and historic detailing. The bedding is often mentioned as being super comfy and many found the beds large and clean. Multiple guests appreciated the spaciousness with some rooms accommodating three people comfortably and others being described as huge or very wide.
Rooms are also consistently praised for their cleanliness and tidiness. Guests found the rooms to be cozy and warm with some enjoying lovely views. Several reviews highlighted the quality of the bathrooms, mentioning both showers and bathtubs. Families felt welcomed and found family rooms to be decent in size.
There were a few mentions of smaller or dated rooms and occasional issues with heating, but overall, the feedback on room quality is overwhelmingly positive. The hotel's fantastic rooms, comfortable beds and convenient facilities make it a popular choice among travelers.
Beds
Visitors to The Greyhound Hotel consistently praise the beds, highlighting their comfort and spaciousness. Guests often describe the beds as comfy with some enjoying the luxury of a gigantic king-size bed with a thick blanket. Large pillows and clean surroundings add to the sleeping experience, though a few reviews mention the pillows were not ideal for everyone and some found the beds too soft. Despite these minor concerns, the majority of feedback emphasizes the overall comfort and coziness of the beds, complemented by features like large, fluffy towels and well-appointed rooms. The consensus is clear: The Greyhound Hotel offers a restful and satisfying sleep environment.
Cleanliness
The Greyhound Hotel has been consistently praised for its impressive cleanliness, making it a standout choice for travelers who value a tidy environment. Guests frequently described their rooms as very clean, comfortable and well-presented with many highlighting the spotless condition of both the sleeping areas and bathrooms. The hotel's cleanliness extended to the entire property, which was noted to be maintained in excellent condition.
Despite some minor issues, such as occasional cobwebs on the ceiling, a bit of black mold or grime around the edges, the overall feedback was overwhelmingly positive. The restored old property was particularly appreciated for its cleanliness, warmth and inviting atmosphere. Even during colder nights, the accommodations remained clean and cozy.
Most of the reviews highlighted how clean and comfortable the rooms were, often mentioning the comfortable beds and spacious layouts. The hotel staff also received compliments for contributing to the clean and welcoming environment, making the Greyhound Hotel a reliable and pleasant place to stay.
Staff
The Greyhound Hotel staff have garnered glowing reviews for their exceptional hospitality. Guests consistently describe the team as extremely friendly, helpful and attentive. Several reviews highlight the warmth and accommodating nature of the staff, noting that they made sure guests felt comfortable and well taken care of.
Particular staff members, such as Ewan, receive special mentions for going above and beyond to enhance the guest experience. Whether making a special event even more memorable or simply greeting visitors with a cheerful demeanor, the staff’s efforts are highly appreciated.
Frequent accolades are given for their polite, welcoming attitude and their readiness to assist with any needs. The team’s dedication to providing a pleasant stay is evident, even under pressure, demonstrating their hard work and commitment to service.
In summary, the friendly, obliging and helpful nature of the staff at The Greyhound Hotel has left a lasting positive impression on its guests, contributing significantly to the overall enjoyment of their stays.
Parking
The Greyhound Hotel stands out with its excellent parking facilities, drawing positive remarks from numerous guests. The convenience of having parking on site allows for a stress-free arrival. The hotel's sizeable, quiet car park at the rear is a notable feature, easily accommodating cars with its large capacity. Guests appreciate the ample parking available, making it easy to find a spot at any time. Located just two minutes from the M6, it’s an ideal stopover, especially for those on the Coast to Coast walk. Overall, the parking facilities complement the newly decorated rooms and good food, adding to the hotel’s appeal.
3 Star
The Greyhound Hotel provides a charming stay with good quality furniture that ensures a very comfortable experience. Despite some concerns about the price-performance ratio, many guests feel the hotel offers excellent value for money. Its ideal location close to the motorway makes it a convenient stop, particularly for those exploring the Lake District.
One of the standout features is its well-curated selection of alcohol-free beers and gin, which adds a unique touch to this country pub setting. The hotel itself is a gem, housed in a late 17th-century coaching house that has been sympathetically renovated, blending historic charm with modern comforts. Guests appreciated the authenticity and careful conversion of this old structure into a beautiful hotel.
No, The Greyhound Hotel doesn't have any pool.
No, a spa isn't available at The Greyhound Hotel.
No, The Greyhound Hotel doesn't allow dogs.
Yes, parking facilities are available at The Greyhound Hotel.