Crystal Plaza Al Majaz Hotel
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsCrystal Plaza Al Majaz Hotel in Sharjah boasts a highly favorable location close to various amenities and attractions. Guests appreciate its proximity to restaurants, supermarkets and shopping centers, making it a convenient spot for dining and shopping. Access to famous landmarks like Al Qasba Canal and Al Majaz Waterfront, along with easy reach to both Sharjah and Dubai, enhances its appeal for travelers. The peaceful and quiet surroundings, coupled with readily available parking and public transportation options, add significant value to its central and strategic location.
Breakfast at the hotel receives mixed feedback. While some guests commend the good variety of breakfast options and the pleasant dining experience, others find the offerings limited, tasteless and not satisfactory in terms of freshness and value for money. The buffet dinner, however, is generally well-received with room service food praised for its delicious taste and reasonable pricing, although there are occasional complaints about specific dishes and service speed.
Rooms are widely noted for their spaciousness and comfort with many guests appreciating the large, comfortable and well-sized accommodations. Cleanliness, however, varies with some rooms being very clean and others requiring urgent maintenance. While the comfort of beds is often highlighted, issues with outdated furniture, stained carpets and poorly maintained bathrooms are recurrent. The hotel staff consistently earn praise for their friendliness, professionalism and efficiency, significantly enhancing guests' stay experiences.
Cleanliness throughout the hotel elicits varied reactions. Many guests find the hotel clean and well-maintained, praising the housekeeping staff's efforts. Nonetheless, some guests report issues with dirty carpets, stained curtains and unclean bathrooms, indicating a need for more attentive cleaning in certain areas.
The staff at Crystal Plaza Al Majaz Hotel are lauded for their exceptional service. Reception staff, including Sam, Adel and Furqan, are frequently mentioned for their courteous and helpful nature. Housekeeping and room service teams are noted for their promptness and dedication, earning high marks for overall service quality despite occasional unfriendly interactions.
The WiFi service presents an uneven experience with some guests reporting fast and reliable connections, while others struggle with slow speeds and intermittent connectivity. The gym also receives mixed reviews with some appreciating the fitness facilities and others criticizing the condition and operational hours. The rooftop pool is a highlight for many guests, particularly families, although limited access hours and maintenance closures are noted concerns.
The hotel offers ample parking options, including a four-floor underground garage, which is valued by guests, despite occasional congestion issues. Families find the hotel particularly welcoming with staff creating a friendly atmosphere and the location being ideal for a family-friendly stay. The beds receive mixed reviews with some guests finding them comfortable and spacious, while others note issues with bedding quality and comfort.
Overall, Crystal Plaza Al Majaz Hotel presents a generally positive experience, especially regarding location, spacious rooms and attentive staff, although improvements in areas like cleanliness, breakfast variety and certain facilities could further enhance guest satisfaction.
Categories
Breakfast at the hotel receives mixed feedback. While some guests commend the good variety of breakfast options and the pleasant dining experience, others find the offerings limited, tasteless and not satisfactory in terms of freshness and value for money. The buffet dinner, however, is generally well-received with room service food praised for its delicious taste and reasonable pricing, although there are occasional complaints about specific dishes and service speed.
Rooms are widely noted for their spaciousness and comfort with many guests appreciating the large, comfortable and well-sized accommodations. Cleanliness, however, varies with some rooms being very clean and others requiring urgent maintenance. While the comfort of beds is often highlighted, issues with outdated furniture, stained carpets and poorly maintained bathrooms are recurrent. The hotel staff consistently earn praise for their friendliness, professionalism and efficiency, significantly enhancing guests' stay experiences.
Cleanliness throughout the hotel elicits varied reactions. Many guests find the hotel clean and well-maintained, praising the housekeeping staff's efforts. Nonetheless, some guests report issues with dirty carpets, stained curtains and unclean bathrooms, indicating a need for more attentive cleaning in certain areas.
The staff at Crystal Plaza Al Majaz Hotel are lauded for their exceptional service. Reception staff, including Sam, Adel and Furqan, are frequently mentioned for their courteous and helpful nature. Housekeeping and room service teams are noted for their promptness and dedication, earning high marks for overall service quality despite occasional unfriendly interactions.
The WiFi service presents an uneven experience with some guests reporting fast and reliable connections, while others struggle with slow speeds and intermittent connectivity. The gym also receives mixed reviews with some appreciating the fitness facilities and others criticizing the condition and operational hours. The rooftop pool is a highlight for many guests, particularly families, although limited access hours and maintenance closures are noted concerns.
The hotel offers ample parking options, including a four-floor underground garage, which is valued by guests, despite occasional congestion issues. Families find the hotel particularly welcoming with staff creating a friendly atmosphere and the location being ideal for a family-friendly stay. The beds receive mixed reviews with some guests finding them comfortable and spacious, while others note issues with bedding quality and comfort.
Overall, Crystal Plaza Al Majaz Hotel presents a generally positive experience, especially regarding location, spacious rooms and attentive staff, although improvements in areas like cleanliness, breakfast variety and certain facilities could further enhance guest satisfaction.
Business Hotel
This hotel provides standard business amenities and services. It is also tagged as a business hotel.
Hotel with Gym
This hotel is listed as having gym facilities.
4-Star Hotel
Situated in Al Majaz, this hotel provides comfortable accommodations and a convenient location. It features well-appointed rooms, on-site dining, and easy access to the waterfront and other attractions.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
Crystal Plaza Al Majaz Hotel enjoys a highly favorable location in Sharjah, close to many amenities and attractions. Guests repeatedly highlight its proximity to various restaurants, supermarkets and shopping centers, making it convenient for dining and shopping. The central location provides easy access to Sharjah's famous landmarks such as Al Qasba Canal and Al Majaz Waterfront, as well as being within reach of both Sharjah and Dubai, which is beneficial for travelers looking to explore both cities.
The hotel's area is described as peaceful and quiet, enhancing the comfort of guests. Parking availability is another consistently noted advantage, simplifying the stay for those with vehicles. The vicinity to public transport, including bus stops and the bus station to Dubai, adds to the convenience for those relying on public transport.
Many find the location perfect for both business and leisure, praising the easy access to workspaces and services. Although some note it being a bit far from Dubai's main sights, the location in Sharjah is deemed strategic and beneficial for accessing local attractions and essential services.
Overall, the location stands out for its accessibility, convenience and proximity to a variety of essential and recreational spots, making it suitable for different types of travelers.
The breakfast experience at Crystal Plaza Al Majaz Hotel garners mixed reviews from guests. On the positive side, many have appreciated the good variety, recognizing the breakfast as quite diverse and very good. The hotel's restaurant is also noted for offering a good breakfast in a nice location and providing a satisfying buffet dinner at a reasonable price.
However, several guests have expressed dissatisfaction with the breakfast offerings. Complaints include breakfast being expensive with very limited variety, tasteless and stale food and a generally poor quality. There are also mentions of the breakfast not being included in the room price, which some guests found unfair and inconvenient. For those who did not find breakfast satisfactory, alternatives were sought at a neighboring shopping center due to the lack of enhancements in the hotel's own breakfast offerings.
Overall, while some guests find the breakfast offerings commendable, others believe there is significant room for improvement, particularly in terms of variety, freshness and value for money.
Crystal Plaza Al Majaz Hotel offers a mixed dining experience with guests mostly appreciating the room service food for its delicious taste and good price. The buffet dinner is generally regarded as good with a reasonable or fair price and the restaurant is noted for offering a variety of dishes. However, there are some areas for improvement. Some guests mentioned that the chicken in the mandi was hard and salty and that the price of the buffet meal felt excessive. Additionally, there have been instances of slow service, limited food availability during lunch and the refusal to serve coffee in the morning. Despite these few drawbacks, room service has received a great deal of praise for its quality and taste.
The reviews of 'Crystal Plaza Al Majaz Hotel' highlight several key aspects of the rooms. Many guests appreciate the spaciousness with numerous mentions of rooms being large, comfortable and well-sized. Suites are particularly noted for their generous space and good value. Cleanliness receives mixed feedback, as some rooms are described as very clean and tidy, while others reportedly need urgent cleaning and maintenance.
The comfort of the beds often stands out with numerous guests finding them comfy and the bedding comfortable. The bathrooms are another point of contention; while some are spacious and functional, others are old, stained and poorly maintained. Issues like strange smells, humidity and noise from air conditioning are also recurrent complaints.
The furniture and carpets are frequently described as old and in need of renovation with some rooms having stained carpets and outdated decor. Despite these drawbacks, the helpful and friendly staff receive consistent praise, making check-in a pleasant experience for many guests. Overall, the hotel offers spacious and sometimes clean rooms at a good value, but there are widespread calls for updates and improved maintenance.
The beds at Crystal Plaza Al Majaz Hotel have received mixed reviews. While several guests mentioned that the beds are very comfortable with some highlighting the spacious and giant-sized beds, others found them soft but uncomfortable. Cleanliness was generally praised, though a few guests pointed out issues such as worn-out bedding, threadbare towels and occasionally stained or smelly beds. Pillow comfort varied with some guests finding them too soft and thin. Despite occasional bed bugs and the need for updated linens, many guests still slept well, appreciating the comfortable mattresses and quiet location. Overall, the hotel offers a decent sleeping experience, but improvements in bedding quality and maintenance could enhance guest satisfaction.
The Crystal Plaza Al Majaz Hotel has received mixed feedback regarding its cleanliness. Many guests found the hotel to be clean, noting clean rooms, bedding and well-maintained common areas. Several reviews highlight that the rooms are cleaned to a high standard on a daily basis and housekeeping staff received praise for their excellent service. The hotel was frequently described as very clean, tidy and comfortable with clean spaces, linens and furniture adding to its appeal.
However, a significant number of reviews pointed out issues with cleanliness. Complaints included dirty carpets, stained curtains and unclean bathrooms. Some guests noted that the hotel could benefit from more attentive cleaning with specific mentions of dirt and foul odors in rooms and hallways. Additionally, some reviewers highlighted that the furniture appeared worn and certain areas, such as windows and balconies, were not cleaned adequately. There were also occasional mentions of worn-out, old towels and maintenance needs.
Despite these contrasting remarks, the hotel generally maintains a reputation for cleanliness with a friendly and attentive staff who work hard to address any cleanliness concerns promptly. The overall cleanliness of the place, combined with its convenient location and comfortable accommodations, makes it a generally satisfactory option for many travelers.
The staff at Crystal Plaza Al Majaz Hotel receive significant praise for their professionalism and kindness. Notably, Sam at the reception is frequently highlighted for his exceptional politeness, professionalism and welcoming demeanor. Adel and Furqan also receive commendations for their courteous and helpful nature. The reception team consistently stands out for their friendliness, efficiency and responsiveness.
Guests appreciate the staff's willingness to go above and beyond to meet their needs quickly and efficiently. The housekeeping and room service teams are noted for their prompt response and dedication to ensuring a pleasant stay. Many guests felt well-treated, often describing the overall service as excellent and the staff as extremely accommodating.
There are a few mentions of staff needing improvement with some complaints about unfriendly interactions and specific incidents involving cleaning staff. Despite these outliers, the overall perception remains positive with many guests expressing gratitude and satisfaction with the level of service provided by the hotel staff.
The hotel's friendly and professional environment is further exemplified by the courteous nature of the employees, making their stay enjoyable and comfortable. Staff members like Balu, Ivy and Monette at the reception are particularly noted for their excellent service and hospitality. Overall, the staff's kindness and cooperative spirit make a significant positive impact on guests' experiences at the hotel.
The WiFi service at Crystal Plaza Al Majaz Hotel receives mixed reviews from guests. On the positive side, many guests have found the WiFi connection to be quite fast and the speed to be good. Some have praised the internet for working properly and being available throughout their stay. However, a number of reviews also point out significant issues with the WiFi service. Complaints range from very slow internet speeds to intermittent connections and instances where the WiFi was not working altogether. Guests have reported that the internet in the rooms tends to be particularly slow with some experiencing speeds of less than 1mbps and frequent disconnections. While there are positive remarks about the WiFi, the overall experience seems to be inconsistent with some guests enjoying a fast connection and others facing significant difficulties.
Crystal Plaza Al Majaz Hotel offers a variety of entertainment facilities that include a gymnasium, health club and a great rooftop pool. The setup aims to cater to guests seeking to maintain their fitness routine while away from home. The presence of a sauna and an outdoor pool adds an extra layer of relaxation potential. Guests have generally appreciated the efforts of the staff to make their stay comfortable and convenient with sufficient dining and shopping options nearby.
However, the gym’s condition has received mixed reviews; while some found it to be an excellent hotel gym, others described it as a deserted dusty room with poor equipment. The operational hours of the gym and pool have also been noted as awkward with the pool closing at 6 pm. Despite these challenges, the hotel offers a comprehensive range of amenities aimed at ensuring an enjoyable and relaxing stay.
Nestled in a prime location, the Crystal Plaza Al Majaz Hotel offers a rooftop swimming pool that guests find both clean and refreshing. Families, especially children, are thrilled by this outdoor amenity, making it a delightful spot for a swim. Visitors commend the pool as amazing and superb, appreciating its well-maintained condition.
Despite the pool's relatively small size, it manages to leave a positive impression with its cleanliness. However, guests have noted a few limitations, such as the lack of sunbathing umbrellas, limited access hours and sometimes a strong chlorine smell. Maintenance closures have also been a common occurrence, disappointing some visitors who were eager to take a dip.
In summary, the rooftop pool at Crystal Plaza Al Majaz Hotel is a notable feature, praised for its cleanliness and refreshing atmosphere, even though certain improvements could enhance the overall experience.
Guests generally find the parking at Crystal Plaza Al Majaz Hotel quite convenient and satisfactory. The hotel offers free parking with many visitors appreciating the spacious and well-marked parking slots. The availability of ample parking spaces, including a four-floor underground garage, is frequently mentioned as a significant advantage, ensuring that most guests can find a spot without issue. Despite some occasional congestion at the hotel's entrance during peak hours, the parking experience is largely positive. However, a few reviews note challenges with public parking availability after 10 PM and some difficulty in finding spaces due to natural crowding, though these issues do not overshadow the overall accessibility and convenience of the hotel's parking facilities.
Crystal Plaza Al Majaz Hotel stands out as a family-friendly destination, offering a warm, welcoming and accommodating environment perfect for family stays. The atmosphere is tranquil and fosters a feeling of gathering like family, making it an ideal spot for traveling with children. Families will appreciate the very clean rooms, friendly and helpful staff and overall comfortable stay. The location is excellent for families looking for a convenient and enjoyable getaway.
While most of the staff, including receptionists, receive praise for their professionalism and attentiveness, there were occasional concerns about the pool attendant's behavior towards children. Nonetheless, the majority of interactions with staff are positive with many reviewers highlighting the welcoming and cooperative nature of the team.
Children appear to be thrilled with the outdoor swimming pool, adding to the hotel's appeal as a fun destination for kids. Moreover, the hotel offers great value for money and is suitable for one or two-night family stays. Despite minor issues, such as not always fulfilling room adjacency requests, the overall experience is deemed enjoyable with families feeling comfortable and eager to return.
Crystal Plaza Al Majaz Hotel receives mixed reviews about its four-star rating. While some guests express disappointment, mentioning that the hotel falls short of four-star standards and suggesting it should be downgraded to three or even two stars, others praise the hotel for its four-star facilities and services. Positive feedback highlights a great experience and four-star quality in facilities and services, indicating that some guests found it lived up to the expected rating. Despite the divided opinions, the hotel appears to have areas that satisfy certain expectations associated with its rating.
The Crystal Plaza Al Majaz Hotel has garnered positive feedback from business travelers. Guests often commend it as a good option for business trips and business-related stays, highlighting the suitability of its suites and rooms for work. The rooms are equipped with desks, which is beneficial for professionals needing to continue their work during their stay. The hotel's business center has been described as suitable for small meetings, adding to its convenience for business purposes. Moreover, the helpful staff and the readiness of the rooms upon arrival contribute to a pleasant and efficient experience for business travelers.
The Crystal Plaza Al Majaz Hotel is praised for its excellent accessibility features, making it an ideal choice for wheelchair users and travelers with mobility needs. Guests found the entire hotel easily navigable with ample elevator access and sufficient parking on-site. The hotel is conveniently situated with accessible routes to nearby markets and supermarkets. However, some guests noted that it can be difficult to locate on Google Maps due to the prevalence of similar place names. Despite this minor inconvenience, the overall feedback highlights the hotel's strong commitment to accessibility.
The Crystal Plaza Al Majaz Hotel features a charming rooftop pool that guests have found to be both beautiful and useful. The pool area is consistently described as clean and well-maintained with a dedicated and attentive attendant ensuring a pleasant experience. Despite its modest size, the rooftop pool offers excellent views, enhancing the overall ambiance. Families, in particular, enjoy the facility with children having a great time using the pool. The pool's temperature has been noted to be on the cooler side, which can be refreshing. Overall, the outdoor pool at Crystal Plaza Al Majaz Hotel is a well-loved amenity that adds to the appeal of the stay.
Set in a serene and quiet environment, the Crystal Plaza Al Majaz Hotel offers a wonderfully romantic experience for guests. The atmosphere is warm and exudes a sense of oriental luxury, perfect for a winter honeymoon or a peaceful getaway. Visitors can enjoy a peaceful and amazing time with the benefit of having multiple restaurant options available on-site. The rooftop pool adds an extra touch of relaxation, making the stay here especially memorable.
Location Show Map
Location
The hotel's area is described as peaceful and quiet, enhancing the comfort of guests. Parking availability is another consistently noted advantage, simplifying the stay for those with vehicles. The vicinity to public transport, including bus stops and the bus station to Dubai, adds to the convenience for those relying on public transport.
Many find the location perfect for both business and leisure, praising the easy access to workspaces and services. Although some note it being a bit far from Dubai's main sights, the location in Sharjah is deemed strategic and beneficial for accessing local attractions and essential services.
Overall, the location stands out for its accessibility, convenience and proximity to a variety of essential and recreational spots, making it suitable for different types of travelers.
Breakfast
However, several guests have expressed dissatisfaction with the breakfast offerings. Complaints include breakfast being expensive with very limited variety, tasteless and stale food and a generally poor quality. There are also mentions of the breakfast not being included in the room price, which some guests found unfair and inconvenient. For those who did not find breakfast satisfactory, alternatives were sought at a neighboring shopping center due to the lack of enhancements in the hotel's own breakfast offerings.
Overall, while some guests find the breakfast offerings commendable, others believe there is significant room for improvement, particularly in terms of variety, freshness and value for money.
Dinner
Rooms
The comfort of the beds often stands out with numerous guests finding them comfy and the bedding comfortable. The bathrooms are another point of contention; while some are spacious and functional, others are old, stained and poorly maintained. Issues like strange smells, humidity and noise from air conditioning are also recurrent complaints.
The furniture and carpets are frequently described as old and in need of renovation with some rooms having stained carpets and outdated decor. Despite these drawbacks, the helpful and friendly staff receive consistent praise, making check-in a pleasant experience for many guests. Overall, the hotel offers spacious and sometimes clean rooms at a good value, but there are widespread calls for updates and improved maintenance.
Beds
Cleanliness
However, a significant number of reviews pointed out issues with cleanliness. Complaints included dirty carpets, stained curtains and unclean bathrooms. Some guests noted that the hotel could benefit from more attentive cleaning with specific mentions of dirt and foul odors in rooms and hallways. Additionally, some reviewers highlighted that the furniture appeared worn and certain areas, such as windows and balconies, were not cleaned adequately. There were also occasional mentions of worn-out, old towels and maintenance needs.
Despite these contrasting remarks, the hotel generally maintains a reputation for cleanliness with a friendly and attentive staff who work hard to address any cleanliness concerns promptly. The overall cleanliness of the place, combined with its convenient location and comfortable accommodations, makes it a generally satisfactory option for many travelers.
Staff
Guests appreciate the staff's willingness to go above and beyond to meet their needs quickly and efficiently. The housekeeping and room service teams are noted for their prompt response and dedication to ensuring a pleasant stay. Many guests felt well-treated, often describing the overall service as excellent and the staff as extremely accommodating.
There are a few mentions of staff needing improvement with some complaints about unfriendly interactions and specific incidents involving cleaning staff. Despite these outliers, the overall perception remains positive with many guests expressing gratitude and satisfaction with the level of service provided by the hotel staff.
The hotel's friendly and professional environment is further exemplified by the courteous nature of the employees, making their stay enjoyable and comfortable. Staff members like Balu, Ivy and Monette at the reception are particularly noted for their excellent service and hospitality. Overall, the staff's kindness and cooperative spirit make a significant positive impact on guests' experiences at the hotel.
Wi-Fi
Gym
However, the gym’s condition has received mixed reviews; while some found it to be an excellent hotel gym, others described it as a deserted dusty room with poor equipment. The operational hours of the gym and pool have also been noted as awkward with the pool closing at 6 pm. Despite these challenges, the hotel offers a comprehensive range of amenities aimed at ensuring an enjoyable and relaxing stay.
Pool
Despite the pool's relatively small size, it manages to leave a positive impression with its cleanliness. However, guests have noted a few limitations, such as the lack of sunbathing umbrellas, limited access hours and sometimes a strong chlorine smell. Maintenance closures have also been a common occurrence, disappointing some visitors who were eager to take a dip.
In summary, the rooftop pool at Crystal Plaza Al Majaz Hotel is a notable feature, praised for its cleanliness and refreshing atmosphere, even though certain improvements could enhance the overall experience.
Parking
Family
While most of the staff, including receptionists, receive praise for their professionalism and attentiveness, there were occasional concerns about the pool attendant's behavior towards children. Nonetheless, the majority of interactions with staff are positive with many reviewers highlighting the welcoming and cooperative nature of the team.
Children appear to be thrilled with the outdoor swimming pool, adding to the hotel's appeal as a fun destination for kids. Moreover, the hotel offers great value for money and is suitable for one or two-night family stays. Despite minor issues, such as not always fulfilling room adjacency requests, the overall experience is deemed enjoyable with families feeling comfortable and eager to return.
4 Star
Business
Accessible
Outdoor Pool
Romantic
Yes, Crystal Plaza Al Majaz Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Crystal Plaza Al Majaz Hotel.
No, Crystal Plaza Al Majaz Hotel doesn't allow dogs.
Yes, parking facilities are available at Crystal Plaza Al Majaz Hotel.
Yes, Crystal Plaza Al Majaz Hotel has a gym.
Location Show Map
More Options
