Miller & Carter Sheffield by Innkeeper's Collection

Sheffield, Miller & Carter Sheffield by Innkeeper's Collection 55 Surrey Street53.380648,-1.468493(Show on Map)

8.5

Very Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesWed, 14 Oct - Thu, 15 Oct14 Oct - 15 Oct

Info

Summary of reviews

Summarized by AI

Miller & Carter Sheffield by Innkeeper's Collection is highly regarded for its outstanding central location in Sheffield, facilitating easy access to major attractions, theaters, shops and the train station, making it an ideal choice for those looking to explore the vibrant city. The hotel delivers excellent value for money with quiet, clean and comfortable rooms that promise a relaxing stay despite the bustling surroundings. Guests frequently commend the breakfast for its exceptional quality and variety, including unique options like steak for breakfast. The attentive service further enhances the dining experience, adding to the overall value of their stay. While some guests noted a desire for more variety, the breakfast generally stands out as a highlight. The dinners, particularly the steaks, receive rave reviews for being delicious and perfectly cooked, complemented by a beautiful restaurant ambiance and friendly service. The rooms are praised for their cleanliness, modern decor and spaciousness with comfortable beds contributing to a restful night’s sleep. Although there are a few concerns about room temperature and ventilation, the overall feedback is positive, emphasizing the rooms' well-maintained appearance and comfort. Cleanliness throughout the hotel is consistently commended with spotlessly clean rooms and common areas. The staff are frequently highlighted as friendly, helpful and accommodating, providing a warm and efficient service that enhances guests’ experiences. However, the hotel's WiFi services receive criticism for being frequently unavailable, leading to disappointment among guests who find connectivity essential. Despite this, the family-friendly environment, including spacious family rooms and accommodating staff, makes the hotel a favored choice for family stays and special occasions. In summary, Miller & Carter Sheffield by Innkeeper's Collection stands out for its prime location, excellent dining, comfortable and clean rooms and outstanding staff service, making it a popular choice for visitors to Sheffield.

Categories

Small

AI-generatedThis hotel offers a comfortable stay with modern amenities. It is part of the Innkeeper's Collection, ensuring a quality experience.

4 Star

AI-generatedThe hotel provides a comfortable stay and is known for its excellent dining options. Guests can enjoy a pleasant experience with quality service.

Family

Check-in - Check-out

Check In:

15:00 - 22:00

Check Out:

12:00

Facilities

Restaurant

Bar

Non-smoking rooms

Family rooms

Lift

Heating

Daily housekeeping

Key card access

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Staff follow all safety protocols as directed by local authorities

First aid kit available

Cashless payment available

Invoice provided

Room Types

Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

Family RoomThe family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The family room features a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit offers 2 beds.

Standard Twin RoomThe twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Twin Room - Disability AccessThe twin room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. This twin room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.

Guest Reviews

8.5

Very Good

Review Summaries

Summarized by AI

Location

Nestled in the heart of Sheffield, Miller & Carter Sheffield by Innkeeper's Collection is celebrated for its superb, central location. Guests rave about its convenience with just a short walk from the train station and close proximity to major attractions like The Crucible Theatre, Sheffield Hallam’s university city campus and various theaters. This ideal central setting ensures visitors can easily explore the city's shops, bars, winter garden and galleries. The hotel’s rooms are described as quiet, clean and comfortable, making for a relaxing stay despite being in the bustling city center. Reviews highlight the excellent value for money and the warm hospitality provided by the helpful staff. The location is praised consistently for being picturesque and accessible with many noting its benefit for attending city events and performances. Guests also appreciate the modern amenities and stylish, well-maintained decor. This blend of excellent central positioning, cleanliness, comfort and friendly service makes Miller & Carter Sheffield by Innkeeper's Collection an attractive choice for visitors looking to experience the vibrant heart of Sheffield.

Breakfast

The breakfast experience at Miller & Carter Sheffield by Innkeeper's Collection has earned widespread praise from guests. Reviews highlight the quality and variety with terms such as exceptional, fantastic and fabulous frequently used. Many guests found the breakfast to be delicious and freshly cooked with standout mentions of unique options such as steak for breakfast, which provided a refreshing change. The selection of cooked breakfast items was particularly well-received, delighting diners with their delicious taste and high quality. Guests appreciated the inclusion of breakfast in the room price, adding to the overall value of their stay. The attentive and friendly service was also noted with special mentions for staff members who enhanced the dining experience. The hotel's wonderful location and modern facilities further complemented the positive breakfast experience. However, there were occasional criticisms. Some guests expressed a desire for more variety, specifically pointing out the absence of cereals, fruits, yogurts and pastries. A few reviews mentioned that certain breakfast items, like poached eggs, were not always prepared perfectly and some found the breakfast overly regulated with extra charges for items like specialty coffees. Slow service and limited options were occasional concerns, as well. Overall, the breakfast at Miller & Carter Sheffield by Innkeeper's Collection receives commendations for its exceptional quality, variety and service, making it a highlight for many visitors.

Dinner

Miller & Carter Sheffield by Innkeeper's Collection offers an exceptional dining experience that has consistently impressed its guests. The evening meals, particularly the steak dishes, are highlighted as some of the best ever tasted by many visitors. The food quality stands out with multiple recommendations for both the dishes and the excellent service provided. The restaurant offers a range of menu options that cater to different preferences, all presented beautifully and reasonably priced. Guests have praised the food as amazing and delicious, often noting that the steaks are cooked to perfection. The atmosphere of the restaurant adds to the experience with a beautifully set ambiance enhancing the overall meal enjoyment. Additionally, the hotel’s restaurant is conveniently accessible from the hotel side, making it an easy choice for guests staying at the hotel. The staff are described as lovely, further elevating the dining experience. Overall, guests would definitely stay again, drawn by the fantastic food and the top-notch in-house restaurant. While breakfast received mixed feedback, the dinner service remains a highlight for those visiting the hotel.

Rooms

Miller & Carter Sheffield by Innkeeper's Collection boasts a variety of well-received attributes in its guest rooms. Across multiple reviews, the rooms are frequently described as clean, spacious and modern with comfortable and large beds enhancing the overall experience. Guests appreciate the well-organized layout and the quiet and dark environments at night, conducive for a restful sleep. The showers receive particular praise, adding to the overall comfort and convenience. The decor of the rooms is modern and homely, giving a fresh and welcoming vibe. Despite some descriptions of basic facilities, these rooms are noted for their cleanliness and the inviting atmosphere they present. High-quality furnishings and smart designs help deliver a comfortable stay at good value for money. However, there are some areas of concern. A number of guests indicated that room temperatures could become exceedingly hot with specific mentions of uncomfortable heat levels reaching up to 30 degrees Celsius and inadequate air conditioning. Additionally, the lack of natural light and non-opening windows were pointed out as drawbacks. Some corridors leading to rooms were reportedly very cold and instances of noise from ventilation ducts were mentioned, although they didn't significantly impact sleep. Overall, the rooms at Miller & Carter Sheffield by Innkeeper's Collection are highly regarded for their cleanliness, comfort and modern amenities, making them a solid choice albeit with some areas that could benefit from improvements in temperature control and ventilation.

Beds

Miller & Carter Sheffield by Innkeeper's Collection boasts exceptional sleeping arrangements, earning high praise for its beds. Guests repeatedly comment on the comfort level with many describing the beds as extremely comfortable, large and clean. The beds consistently provide a restful night’s sleep, often noted as some of the comfiest hotel beds experienced. The pillows and the finishing touches in the room complement the overall comfort, making for a pleasant stay. Cleanliness and attention to detail, such as soft zipper pillows and crisp bed linens, enhance the experience further. Despite occasional mentions of twin beds, the overall feedback confirms that the sleeping arrangements prioritize guest comfort.

Cleanliness

Miller & Carter Sheffield by Innkeeper's Collection receives high praise for its cleanliness from guests. Many reviews commend the rooms and common areas for being spotlessly clean, tidy and well-maintained. Guests consistently highlight the cleanliness of the rooms and bathrooms, noting that they are kept in excellent condition. The hotel's cleanliness seems to extend to the entire property, which is described as fresh, tidy and comfortably furnished. Despite a few minor issues such as the inability to open windows and some rooms being a bit smaller, the overall impression is positive. Guests also appreciate the quiet and comfortable environment with soundproofed rooms contributing to a restful stay. Additionally, the hotel's central location and organized setup are recurring positives, making it both a convenient and pleasant place to stay.

Staff

The staff at Miller & Carter Sheffield by Innkeeper's Collection have left a strong and positive impression on their guests. Descriptions often highlight how friendly, helpful and accommodating the staff are. Many guests mention that nothing was too much trouble with staff always going the extra mile to ensure a pleasant stay. The professionalism and attentiveness of the staff are frequently noted, underscoring the high level of customer service provided. Guests were consistently welcomed warmly with fast and efficient check-ins. Various staff members, including the manager and frontline personnel, received specific praise for their efforts and outstanding service. Instances of staff going above and beyond, such as resolving issues promptly and efficiently, were recurrent themes in the reviews. While the majority of feedback is overwhelmingly positive, there were a few negative remarks mentioning issues with reception size, Wi-Fi and occasional lapses during checkout. However, these were overshadowed by the extent of positive interactions guests had with the staff. Overall, the staff's friendliness, professionalism and dedication to excellent service make them a standout aspect of the hotel.

Wi-Fi

Travelers staying at Miller & Carter Sheffield by Innkeeper's Collection have expressed consistent concerns about the hotel's WiFi services. Reviews indicate that the WiFi frequently does not work and in many cases, it seems to be unavailable entirely. Guests noted the absence of WiFi as a significant inconvenience, mentioning that there was an option to purchase or hire a dongle instead. Despite this, many found the lack of internet access unacceptable and some expected clearer communication regarding this amenity before their stay. This unavailability left guests disappointed, particularly in an age where constant connectivity is often essential.

Family

Miller & Carter Sheffield by Innkeeper's Collection offers a comfortable and convenient stay for families. The family rooms are spacious, accommodating up to four people and are kept clean, ensuring a pleasant environment. Guests appreciate the family-friendly breakfast options and the ability to enhance the meal with high-quality steaks. The hotel staff adds to the positive experience by providing smooth check-ins and considerate services, such as holding luggage for guests. Despite some minor inconveniences, like the lack of blackout curtains, the hotel's family accommodations receive favorable remarks from visitors celebrating special occasions and those attending important events in the area.

FAQ

No, Miller & Carter Sheffield by Innkeeper's Collection doesn't have any pool.

No, a spa isn't available at Miller & Carter Sheffield by Innkeeper's Collection.

No, Miller & Carter Sheffield by Innkeeper's Collection doesn't allow dogs.

No, parking facilities aren't available at Miller & Carter Sheffield by Innkeeper's Collection.

No, Miller & Carter Sheffield by Innkeeper's Collection doesn't have a gym.

Location

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