Hilton Sibiu

Sibiu 45.76052700, 24.12704900 , Padure Dumbrava Nr 1. (Show on Map)
8.7
Very Good


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Summary of reviewsHilton Sibiu is ideally situated amidst serene natural beauty, offering a perfect escape from the city's hustle and bustle. The hotel's excellent location, just a short drive from the city center, provides guests with a tranquil environment complemented by the proximity to the zoo and the Astra Museum, making it a preferred choice for nature lovers and those looking for relaxation.

Breakfast at Hilton Sibiu receives high praise for its variety and quality with guests enjoying numerous vegan options and a selection of Romanian specialties. While there are occasional critiques regarding the freshness of some items, the overall breakfast experience is well-regarded.

The dining experience at the hotel receives mixed reviews with notable mentions of the Romanian specialty restaurant, 'Casa Boierului'. While some guests appreciate the menu, others feel it does not meet the expectations set by the Hilton brand, indicating room for improvement.

The spacious and comfortable rooms at Hilton Sibiu are a highlight for many guests, who commend the cleanliness, large size and comfort of the beds. Although some decor may seem dated and bathrooms might need refurbishment, the rooms generally offer a delightful combination of comfort and tranquility, often featuring balconies with scenic views.

The hotel's high standards of cleanliness are frequently praised with spotless rooms and well-maintained facilities adding to the positive experience. Although there are occasional lapses, the overall consensus suggests that Hilton Sibiu ensures a clean and comfortable stay.

The staff at Hilton Sibiu are recognized for their exceptional, friendly and professional service, contributing significantly to the hotel's positive atmosphere. Despite a few areas where additional training could be beneficial, the majority of feedback underscores the staff's readiness to assist and their first-class service.

The spa at Hilton Sibiu is celebrated for its relaxing atmosphere and high-quality therapeutic massages. Guests appreciate the cleanliness and pleasant environment, despite some minor issues related to space and ventilation. Overall, the spa remains a top-notch retreat for relaxation.

The pool is another well-regarded feature, maintained at a comfortable temperature and appreciated for its cleanliness. However, some safety concerns about slipperiness and the need for renovations are noted. Despite these issues, the pool area complements the overall appeal of the hotel's amenities.

The beds at Hilton Sibiu stand out for their exceptional comfort with guests lauding the large, soft mattresses and pillows that significantly enhance their sleeping experience. This contributes greatly to a restful stay.

While Hilton Sibiu offers a picturesque location and many positive attributes, some guests note that it does not fully meet the five-star standards typically associated with the Hilton brand. Nonetheless, the overall experience at Hilton Sibiu is seen as aligning more closely with a four-star establishment with room for improving service standards.
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Categories
Luxury Resort
This 5-star resort offers extensive luxury amenities including a spa with sauna, steam room, and various treatments, an indoor pool, and multiple on-site restaurants. Guests can also enjoy fitness facilities and tennis courts, all set near Dumbrava Forest.

Resort Taking Steps Towards Sustainability
Operating under Hilton's 'Travel with Purpose' program, this hotel is committed to sustainable practices. These include efforts to conserve energy and water, reduce waste through recycling initiatives, and source products responsibly to minimize environmental impact.

Resort for Honeymoon
This resort provides a luxurious experience with a focus on relaxation and wellness, featuring a spa, multiple dining options, and spacious rooms. Its serene location offers a peaceful retreat ideal for honeymooners.

Resort with Spa
Hilton Sibiu offers free pool and spa access. The Spa by Hilton Sibiu features a generously sized swimming pool, a Jacuzzi, three themed dry saunas (Finnish, Aroma-Sauna and Infrared Sauna), Kneipp bench, a steam bath, relaxation room and meditation room. The spacious rooms feature balconies.

Family Friendly Resort
This hotel offers a comprehensive range of family amenities including an indoor pool, childcare services, laundry facilities, and rooms potentially featuring kitchenettes. Its proximity to the ASTRA Museum and Dumbrava Forest is also a plus for families.

Resort with Swimming Pool
Hilton Sibiu offers a luxurious experience with an indoor pool, a spa offering massages and treatments, and multiple restaurants. It's located near Dumbrava Sibiului Natural Park and provides amenities like free WiFi, tennis courts, and a fitness center.

  Indoor Pool  


Business Resort
This 5-star resort offers a blend of sophistication and convenience, featuring multiple meeting rooms and event spaces, an executive lounge, and a business center. It also provides amenities for relaxation after work, such as an indoor pool, fitness center, and spa.

Resort with Parking
Hilton Sibiu offers ample parking space and is a resort-style hotel providing a seamless experience for guests arriving by car. Its location outside the city center ensures convenient access and reduces traffic congestion.

Accessible Resort
Hilton Sibiu is a resort property offering a wide range of accessibility features including wheelchair-accessible business center, concierge desk, and gym. It provides assistive listening devices, a stair-free path to the entrance, and valet service for wheelchair-equipped vehicles. Wheelchair-accessible rooms with roll-in showers are available on request.

Resort with Gym
Offering free pool and spa access, Hilton Sibiu features a gym area with Precor equipment, an indoor swimming pool, saunas and steam bath, a Cleopatra bath, and relaxation and meditation rooms.

5-Star Resort
This 5-star hotel offers an extensive range of luxury amenities, including a spa center with 5 hot tubs, an indoor pool, and 4 on-site restaurants. Guests can also enjoy a fitness suite, outdoor tennis courts, and views of the Carpathian Mountains.

Resort with Indoor Pool
Hilton Sibiu is a resort that includes an indoor pool among its amenities. Guests can enjoy swimming and relaxation within the hotel premises.

Romantic Resort

Resort with Tennis Courts

Room Types
Twin Room Balcony with Dumbrava Forest views. Marble bathroom, Crabtree & Evelyn cosmetics, LCD TV.

Royal Suite Living room, bedroom, 2 marble bathrooms, LCD TV and forest views. You can take advantage of Executive Lounge access with free breakfast and refreshments.

King Guest Room Balcony with Dumbrava Forest views. Marble bathroom, Crabtree & Evelyn cosmetics, LCD TV.

Executive King Suite Living room, bedroom, 2 marble bathrooms, LCD TV and forest views. You can take advantage of Executive Lounge access with free breakfast and refreshments.

Executive King Room Spacious room with LCD TV, a balcony and a marble bathroom. You can take advantage of Executive Lounge access with free breakfast and refreshments.

Royal Family Suite The spacious air-conditioned suite features a TV with cable channels, a minibar, a tea and coffee maker and a seating area.

Guest Reviews
8.7
Very Good
Location
Nestled in the serene beauty of nature, Hilton Sibiu offers a perfect escape from the city's hustle and bustle. Its excellent location provides an ideal retreat for travelers yearning for tranquility and relaxation. Situated just outside the city, the hotel is conveniently close to the zoo and Astra Museum, providing ample opportunities for leisurely strolls and cultural exploration.

The proximity to green parks and forests enhances the hotel's appeal, making it a haven for nature lovers. Guests can enjoy peaceful surroundings while still being just a 10-minute drive from the city center, balancing convenience with seclusion.

Exceptional breakfast options and a range of high-quality facilities, including a spa and ample parking, further contribute to the comfort and satisfaction of the guests. The quiet, green setting is complemented by the cleanliness and readiness of the hotel rooms, ensuring a restful stay.

Overall, Hilton Sibiu’s location is perfect for those seeking a blend of nature, relaxation and access to local attractions, all within a short drive from the vibrant heart of Sibiu.

Breakfast
Hilton Sibiu offers a breakfast experience that caters to a wide array of tastes and preferences. Guests frequently commend the rich variety and deliciousness of the breakfast offerings, highlighting the presence of numerous options including vegan foods, almond, oat and soy plant-based milk, as well as vegetable butter. Many reviews praise the breakfast as excellent, top-notch, superb and even exceptional with special mentions of the diverse selection of Romanian specialties and good coffee, juices and fruits.

The breakfast buffet is often described as generous and served with attention to aesthetic details in an incredibly beautiful room. The friendly and efficient staff contribute positively to the overall breakfast experience.

However, some guests feel that the breakfast does not always meet the expectations of a 5-star hotel, noting mediocre quality on certain occasions and a lack of sufficient variety at times. There are isolated critiques regarding the freshness of the bread and pastries, as well as some disappointment regarding limited options and high costs.

Despite these mixed reviews, the general consensus suggests that Hilton Sibiu provides a varied and tasty breakfast experience that is well-regarded by most guests.

Dinner
Hilton Sibiu's dining experience at its restaurants, including the Romanian specialty restaurant 'Casa Boierului', has garnered mixed feedback from guests. While some appreciated dining at the hotel, others were left wanting more. Common criticisms centered around the menu selection and the quality of the dishes with several guests expressing disappointment and finding the food below the expected standard for a Hilton property. Additionally, some guests faced issues with the availability of dinner services, especially during events, leading to frustration. Overall, the restaurant services at Hilton Sibiu appear to fall short of the high expectations set by the Hilton brand.

Rooms
Hilton Sibiu offers accommodations that are consistently praised for their spacious and comfortable nature. Most guests highlight the generous room sizes, which are described as very large, roomy and comparable to many Hilton properties worldwide. Cleanliness is another standout feature with numerous mentions of rooms being very clean.

The comfort of the beds in these spacious rooms receives considerable acclaim. Guests frequently emphasize the extra-wide, comfortable beds that easily accommodate families. The seating areas are also mentioned as conducive to working, reflecting the hotel's attention to both leisure and business travelers.

Many rooms come with balconies offering scenic views of the surrounding forest, adding an extra touch of tranquility. Bathrooms are notably spacious as well, equipped with both showers and bathtubs, although some reviews suggest that they might benefit from refurbishment.

Despite some remarks about the dated decor, the overall consensus is that the rooms provide a delightful combination of space, comfort and cleanliness, making Hilton Sibiu a pleasant choice for accommodation.

Beds
The beds at Hilton Sibiu have garnered high praise from guests, who consistently highlight their exceptional comfort. Guests appreciate the large, extra-large and king-size beds, noting that the mattress quality significantly enhances their sleeping experience. The pillows, often described as soft and amazing, add to the overall comfort. Many visitors have found the bed and bed sheets to be very comfortable with some saying that the comfort of the beds exceeded their expectations. The spacious rooms combined with comfortable mattresses contribute to a restful and pleasant stay.

Cleanliness
Hilton Sibiu impresses guests with its consistently high standards of cleanliness with numerous visitors praising the hotel's immaculate appearance and well-maintained facilities such as the pool and SPA. The reception staff are notably polite, contributing to an overall positive experience. Many highlight the comfortable and clean rooms, often mentioning exceptionally clean accommodations with incredibly comfortable beds and pillows. The quiet and serene environment further enhances the stay.

However, opinions on cleanliness are not entirely unanimous with some visitors pointing out occasional lapses in room and terrace maintenance. Despite a few reports of bugs or rooms not being cleaned to perfection, most guests still find the cleanliness commendable, aligning it closely with the quality expected from a reputable establishment. The majority of feedback underscores Hilton Sibiu as a clean and comfortable choice for travelers seeking both comfort and high standards of hygiene in their accommodations.

Staff
Hilton Sibiu boasts an overall positive impression with its staff being frequently described as exceptional, friendly and professional. The personnel, from the reception to the restaurant, are praised for their first-class service and pleasant demeanor. Guests frequently note the efficiency and politeness of the staff, emphasizing their willingness to accommodate and meet expectations. Many highlight the friendly and helpful nature of the entire team, including those from the dining room and spa. Despite some isolated comments suggesting the need for more training and improvements in professionalism in specific areas, the majority of reviews commend the staff for their extraordinary service and readiness to assist. Generally, the quality of service provided by the staff at Hilton Sibiu is highly regarded, making it a standout feature of the hotel experience.

Spa
The spa at Hilton Sibiu has been praised for its relaxing and pleasant atmosphere, making it a perfect spot to unwind. Guests have frequently highlighted the excellence of the therapeutic massages, emphasizing the skills of the therapists such as Winnie and Adela. The spacious jacuzzi and well-equipped facilities offer a truly excellent and calming experience.

Visitors appreciate the lovely spa and pool area, which provides a soothing retreat. The overall ambiance contributes to a delightful relaxation experience with many guests considering it their favorite place to spend a couple of days.

While some noted that the spa area can feel a bit small when the hotel is fully booked, the helpfulness of the spa staff and the cleanliness of the facilities are consistently acknowledged. However, there is room for improvement in spa notifications and ventilation in relaxation areas. Despite these minor issues, the Hilton Sibiu spa remains a top-notch, well-regarded retreat for its visitors.

Pool
The Hilton Sibiu's pool is a well-regarded feature of the hotel, highlighted for its cleanliness and good condition. Guests appreciated the large and warm pool, which is maintained at a comfortable temperature of 27-28 degrees Celsius. The pool opens early at 7 in the morning, catering to early risers.

While the pool area is typically off-limits for those under 16 years, it is considered to be a relaxing spot that complements the overall spa and amenities. The spa services, though often fully booked, add to the appeal of the pool area, which is well-maintained and clean. However, guests mentioned that the pool area can be very slippery and somewhat dangerous without clear warnings.

Some drawbacks include its distance from the main spa area and the need for renovation in certain parts. Additionally, the jacuzzi left some guests wanting more. Despite these minor issues, the pool and its associated facilities remain popular among visitors seeking a pleasant and relaxing stay.

5 Star
Hilton Sibiu is situated in a picturesque location, across from the Zoo and just a 15-minute walk from the Astra open-air museum. While the hotel is well-regarded for maintaining the overall quality expected from a Hilton establishment, it doesn't fully meet the standards typically associated with a 5-star rating. Guests have noted that some aspects, such as the breakfast offerings and amenities like the absence of a hairdryer in the bathroom, fall short of the five-star mark. Overall, it seems to align more closely with what one might expect from a 4-star hotel and there are suggestions that its service standards could improve. Some visitors mentioned that they might not choose to return for a second stay.


Yes, Hilton Sibiu has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hilton Sibiu.

No, Hilton Sibiu doesn't allow dogs.

Yes, parking facilities are available at Hilton Sibiu.

Yes, Hilton Sibiu has a gym.

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