Mercure Sibiu Airport
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Summary of reviewsMercure Sibiu Airport is highly praised for its strategic location, particularly for air travelers, being just a five-minute drive from Sibiu International Airport. Despite its proximity to the airport, guests appreciate the quiet environment that allows for a restful stay. The hotel’s convenient access to major highways, a nearby supermarket and ample parking options further enhance its appeal, making it an excellent choice for business travelers and those with early or late flights.
The hotel offers a breakfast that consistently receives commendations for its variety and quality. Guests enjoy a diverse selection of local flavors, freshly prepared items and beautifully presented dishes, contributing to an exceptional dining experience. The breakfast buffet caters to different tastes, from sweet to savory and includes fresh and local products, establishing it as a standout feature of the hotel.
The rooms at Mercure Sibiu Airport are often described as modern, spacious and clean. Guests highlight the comfortable beds, well-equipped bathrooms and overall aesthetic appeal. The large, comfortable mattresses and excellent bedding ensure a good night's sleep. However, some guests have noted minor cleanliness and maintenance issues, such as occasional crumbs, dirty bathrobes and broken mirrors. These setbacks are overshadowed by the hotel's friendly and communicative staff, who contribute positively to the guests’ experiences.
Cleanliness is generally seen as a strong point with many reviews noting the hotel’s high housekeeping standards. Guests appreciate the well-maintained public areas and clean rooms, despite occasional lapses like dusty phones and rusty showerheads. The hotel's overall cleanliness and attention to detail are usually well-received.
The staff at Mercure Sibiu Airport are frequently praised for their professionalism, friendliness and attentiveness. Guests often highlight the team's prompt and courteous service, which significantly enhances the hotel’s favorable reputation. The welcoming atmosphere and the employees' efforts to ensure a pleasant stay are repeatedly mentioned in reviews.
Mercure Sibiu Airport’s Wi-Fi receives mixed feedback with some guests finding the connection reliable and others experiencing occasional issues. The hotel offers free, secure parking with ample space, which is particularly appreciated by motorists.
Despite the absence of dinner facilities, which many guests find inconvenient, the overall amenities and services provided by Mercure Sibiu Airport contribute to a positive experience for most visitors. Business travelers especially find it a suitable option due to its location and the professional environment.
In summary, while Mercure Sibiu Airport faces some criticisms regarding maintenance and specific amenities, its strategic location, excellent breakfast, comfortable rooms and exceptional staff service make it a solid choice for travelers, particularly those flying in and out of Sibiu.
Categories
The hotel offers a breakfast that consistently receives commendations for its variety and quality. Guests enjoy a diverse selection of local flavors, freshly prepared items and beautifully presented dishes, contributing to an exceptional dining experience. The breakfast buffet caters to different tastes, from sweet to savory and includes fresh and local products, establishing it as a standout feature of the hotel.
The rooms at Mercure Sibiu Airport are often described as modern, spacious and clean. Guests highlight the comfortable beds, well-equipped bathrooms and overall aesthetic appeal. The large, comfortable mattresses and excellent bedding ensure a good night's sleep. However, some guests have noted minor cleanliness and maintenance issues, such as occasional crumbs, dirty bathrobes and broken mirrors. These setbacks are overshadowed by the hotel's friendly and communicative staff, who contribute positively to the guests’ experiences.
Cleanliness is generally seen as a strong point with many reviews noting the hotel’s high housekeeping standards. Guests appreciate the well-maintained public areas and clean rooms, despite occasional lapses like dusty phones and rusty showerheads. The hotel's overall cleanliness and attention to detail are usually well-received.
The staff at Mercure Sibiu Airport are frequently praised for their professionalism, friendliness and attentiveness. Guests often highlight the team's prompt and courteous service, which significantly enhances the hotel’s favorable reputation. The welcoming atmosphere and the employees' efforts to ensure a pleasant stay are repeatedly mentioned in reviews.
Mercure Sibiu Airport’s Wi-Fi receives mixed feedback with some guests finding the connection reliable and others experiencing occasional issues. The hotel offers free, secure parking with ample space, which is particularly appreciated by motorists.
Despite the absence of dinner facilities, which many guests find inconvenient, the overall amenities and services provided by Mercure Sibiu Airport contribute to a positive experience for most visitors. Business travelers especially find it a suitable option due to its location and the professional environment.
In summary, while Mercure Sibiu Airport faces some criticisms regarding maintenance and specific amenities, its strategic location, excellent breakfast, comfortable rooms and exceptional staff service make it a solid choice for travelers, particularly those flying in and out of Sibiu.
Business Hotel
This hotel is located close to the airport and offers convenient access for business travelers. It provides essential amenities for a comfortable and productive stay. Includes a garden and a sauna.
Accessible Hotel
Mercure Sibiu Airport is a 4-star hotel that offers accessible rooms. It is located near the airport and provides a shuttle service.
Hotel with Gym
The 4-star hotel offers a fitness center, dry sauna, and massage services. There is also free access to the fitness center.
4-Star Hotel
Mercure Sibiu Airport offers convenience for travelers with its proximity to the airport. It provides comfortable rooms and essential amenities.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Parking
Guest Reviews
Mercure Sibiu Airport enjoys a strategic location that caters especially well to travelers using Sibiu International Airport. Situated just a five-minute drive from the airport, the hotel provides a convenient option for those with early departure or late arrival flights. Its proximity to a supermarket and major highways further adds to its convenience. Business travelers will appreciate its easy access to both the airport and local industrial areas.
The location is particularly appreciated for its quietness despite being near the airport, ensuring a restful stay without the disturbance of aircraft noise. The hotel features clean, spacious rooms and excellent service, making it a comfortable stopover. While the hotel is not centrally located in the historic district of Sibiu, it compensates by being an excellent choice for short stays focused on airport logistics. The hotel also offers good transport links, making it a practical, well-situated choice for travelers in transit. Additionally, amenities such as car parking and nearby gym facilities further enhance its appeal.
Breakfast at Mercure Sibiu Airport consistently receives high praise from guests. Described as very good, excellent and amazing, the breakfast offers a great selection of local flavors alongside the usual cereals and fruits. Guests highlight the diversity and variety available, which caters to all tastes. The breakfast buffet is noted for being rich and plentiful with options spanning from sweet to savory, ensuring something for everyone. Freshly prepared items and beautifully presented dishes contribute to an exceptional dining experience.
Despite a few suggestions for minor improvements, such as better coordination with early flight times or a more varied selection of warm dishes, the overall feedback is overwhelmingly positive. Guests appreciate the well-laid-out buffet, the friendly and prompt breakfast staff and the quality of the food, from delicious rolls to real orange and peach juices.
Breakfast service is characterized by its cleanliness, fresh and local products and a generally sumptuous spread that leaves little to be desired. Even when packed for takeaway, the breakfast continues to impress with its richness and taste, making it a standout feature of staying at Mercure Sibiu Airport.
Guests of the Mercure Sibiu Airport frequently mentioned the lack of dinner facilities at the hotel. Many reviewers noted the inconvenience of having to leave the hotel and walk into town for dinner. The absence of an open restaurant for the evening meal appeared to be a recurring issue with several guests expressing a desire for the hotel to open its restaurant for dinner service. Despite having a restaurant for breakfast, it was not available for dinner, leaving visitors without an in-house option for their evening meals. The closure of the restaurant, attributed by some to the pandemic, further limited dining choices with no catering alternatives provided. This aspect stood out as a significant gap in the otherwise well-appreciated amenities of the hotel.
Mercure Sibiu Airport offers a mix of modern, spacious rooms that guests frequently describe as large, comfortable and clean. Many reviews highlight the generous size of the rooms and bathrooms, which are well-equipped and aesthetically pleasing thanks to a contemporary design. Comfort is a standout feature with most rooms having cozy beds and good amenities, such as kettles and double beds. For travelers arriving by car, the large parking lot adds to the convenience and the hotel’s proximity to the airport makes it an attractive choice.
However, not all feedback is positive. Some guests noted issues with cleanliness upon arrival, such as crumbs, dirty bathrobes and an occasional lingering smell of cigarettes. Maintenance could also use some improvement, as noted by mentions of broken mirrors and walls, as well as a shower door that didn't close properly. A few reviewers experienced noisy rooms near the elevator or rooms that remained cold despite adjustments to the heating system.
Despite these minor setbacks, the friendly and communicative staff contribute positively to the overall experience. With continuous improvements to maintain cleanliness and minor repairs, Mercure Sibiu Airport can ensure a pleasant stay for its visitors.
Staying at the Mercure Sibiu Airport, guests consistently mention the excellent quality of the beds. Describing the beds as cozy and super comfortable, reviewers highlight the great bedding and very clean, spacious mattresses provided. Many guests appreciated the large beds with firm, supportive mattresses and some even noted the extra touch of having six pillows available. Bed linens stand out for their cleanliness. A couple of reviews did mention issues like the bedsheet not fully covering the mattress in one room and discomfort with the pillows, but overall, the feedback emphasizes the comfort and inviting nature of the beds, making it a key positive aspect of staying at this hotel.
Mercure Sibiu Airport generally receives positive reviews for its cleanliness with many guests noting the rooms and the hotel as a whole as very clean and well-maintained. Compliments such as "clean comfortable rooms" and "impeccable cleanliness in all hotel spaces" reflect a strong reputation in this area. The hotel is also described as "extremely clean" and "one of the cleanest hotels," which speaks highly of its housekeeping standards. Guests appreciate the "clean, tidy rooms" and "clean, comfortable beds," often highlighting the cleanliness of the bathroom as well.
However, some reviews hint at inconsistencies. A few guests mentioned issues such as the presence of moldy bathroom walls, dirty bathroom walls and black stains. Others noted that the room cleanliness could use improvement and that certain areas, like the phone, were dusty and the showerhead was rusty. Additionally, complaints about the smell of sewage in the bathroom and outdated room conditions were noted.
Despite these occasional lapses, the reception service and overall maintenance of the public areas continue to receive praise. The hotel’s cleanliness is generally described as exceptional with reviews emphasizing the well-kept and neat environment, contributing to an overall positive experience for guests.
The Mercure Sibiu Airport is often praised for its exceptionally friendly and helpful staff. Guests repeatedly highlight the welcoming atmosphere created by the professional and attentive team at the reception, who are noted for their prompt and courteous service. The staff's willingness to go above and beyond, whether it’s through assisting with transportation or providing quality service, seems to leave a positive mark on visitors. The overall professionalism and kindness of the employees, coupled with their efforts to ensure a pleasant stay, appear to contribute significantly to the hotel's favorable reputation. Despite a few mentions of a less than perfect service experience, the overwhelming consensus from guests is that the staffing at Mercure Sibiu Airport is both competent and amiable, ensuring a comfortable and supported visit.
Guests have varied experiences with the Wi-Fi at Mercure Sibiu Airport. While some mention the connection as good, decent or fine, others note that it can be hit or miss. The Wi-Fi is generally strong, but users may experience occasional lag during heavy use. There have been improvements over time, addressing previous issues with connectivity. However, consistency remains an area needing attention, as the connection quality may depend on various factors, including the mood of the staff.
The parking at Mercure Sibiu Airport has been frequently praised by guests for its ample and well-maintained spaces. The hotel offers a large, clean and spacious lot, ensuring visitors have plenty of room to park their vehicles. Free parking is a notable perk with spaces available right in front of the hotel, providing convenient access for guests. The parking area is also described as secure and supervised, further enhancing the peace of mind for those traveling by car. Despite slight concerns about some narrow spaces, the overall consensus highlights the excellent parking facilities with ample room and no need to worry about availability, making it a reliable and accommodating choice for motorists.
Mercure Sibiu Airport has garnered a range of opinions regarding its four-star rating and facilities. While some guests feel it achieves well above average customer ratings typical of a four-star establishment, others are less satisfied, noting that it barely meets, if at all, the standards expected. Cleanliness and facilities often come under scrutiny with guests finding them not up to par with what one might anticipate from a four-star hotel.
Several reviews highlight that the advertised images of the hotel create a misleading impression compared to the actual experience. For a place carrying a four-star designation, there's consensus that the hotel feels somewhat run-down and tired, suggesting a significant need for updates in its amenities and services. Price-wise, some visitors feel that the hotel is overpriced given the quality of facilities offered.
In summary, while the Mercure Sibiu Airport does achieve some aspects of four-star service, there is a noticeable gap between the expectation set by its rating and the reality experienced by the guests.
Mercure Sibiu Airport presents itself as an ideal choice for business travelers, providing a convenient location that suits professional needs. Renowned as a typical business hotel, it stands out for being excellent for business stays. While some guests have noted that it might feel a bit expensive for a short stay and suggested it could use some upgrades, it generally offers a suitable environment for work-related travel. Although it may not meet the expectations of a four-star rating by all standards, it remains a good option for those in town for business purposes.
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Location
The location is particularly appreciated for its quietness despite being near the airport, ensuring a restful stay without the disturbance of aircraft noise. The hotel features clean, spacious rooms and excellent service, making it a comfortable stopover. While the hotel is not centrally located in the historic district of Sibiu, it compensates by being an excellent choice for short stays focused on airport logistics. The hotel also offers good transport links, making it a practical, well-situated choice for travelers in transit. Additionally, amenities such as car parking and nearby gym facilities further enhance its appeal.
Breakfast
Despite a few suggestions for minor improvements, such as better coordination with early flight times or a more varied selection of warm dishes, the overall feedback is overwhelmingly positive. Guests appreciate the well-laid-out buffet, the friendly and prompt breakfast staff and the quality of the food, from delicious rolls to real orange and peach juices.
Breakfast service is characterized by its cleanliness, fresh and local products and a generally sumptuous spread that leaves little to be desired. Even when packed for takeaway, the breakfast continues to impress with its richness and taste, making it a standout feature of staying at Mercure Sibiu Airport.
Dinner
Rooms
However, not all feedback is positive. Some guests noted issues with cleanliness upon arrival, such as crumbs, dirty bathrobes and an occasional lingering smell of cigarettes. Maintenance could also use some improvement, as noted by mentions of broken mirrors and walls, as well as a shower door that didn't close properly. A few reviewers experienced noisy rooms near the elevator or rooms that remained cold despite adjustments to the heating system.
Despite these minor setbacks, the friendly and communicative staff contribute positively to the overall experience. With continuous improvements to maintain cleanliness and minor repairs, Mercure Sibiu Airport can ensure a pleasant stay for its visitors.
Beds
Cleanliness
However, some reviews hint at inconsistencies. A few guests mentioned issues such as the presence of moldy bathroom walls, dirty bathroom walls and black stains. Others noted that the room cleanliness could use improvement and that certain areas, like the phone, were dusty and the showerhead was rusty. Additionally, complaints about the smell of sewage in the bathroom and outdated room conditions were noted.
Despite these occasional lapses, the reception service and overall maintenance of the public areas continue to receive praise. The hotel’s cleanliness is generally described as exceptional with reviews emphasizing the well-kept and neat environment, contributing to an overall positive experience for guests.
Staff
Wi-Fi
Parking
4 Star
Several reviews highlight that the advertised images of the hotel create a misleading impression compared to the actual experience. For a place carrying a four-star designation, there's consensus that the hotel feels somewhat run-down and tired, suggesting a significant need for updates in its amenities and services. Price-wise, some visitors feel that the hotel is overpriced given the quality of facilities offered.
In summary, while the Mercure Sibiu Airport does achieve some aspects of four-star service, there is a noticeable gap between the expectation set by its rating and the reality experienced by the guests.
Business
No, Mercure Sibiu Airport doesn't have any pool.
No, a spa isn't available at Mercure Sibiu Airport.
No, Mercure Sibiu Airport doesn't allow dogs.
Yes, parking facilities are available at Mercure Sibiu Airport.
Yes, Mercure Sibiu Airport has a gym.
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