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Summary of reviewsThe Elephant hotel in Siem Reap offers a unique blend of tranquility and accessibility, providing guests with an ideal location that balances serenity and proximity to key attractions, such as Pub Street and the Angkor temples. Nestled in a lush neighborhood with well-maintained gardens, the hotel's peaceful surroundings are complemented by convenient services like a free tuk-tuk ride into town. Guests praise the hotel's warm hospitality and meticulously kept facilities, including a delightful swimming pool that enhances relaxation.
The culinary experience at The Elephant is highly regarded, with diverse menu options catering to various tastes. An à la carte breakfast offers luxurious items like eggs Benedict and avocado toast, praised for both quality and variety. The restaurant serves delicious Khmer dishes and Western food, with vegetarian options included to satisfy all dietary preferences. The attentive staff contribute to a pleasant dining atmosphere, and the option for take-away breakfast and afternoon tea add flexibility and enjoyment to the stay. Meals are considered reasonably priced, offering excellent value for a hotel setting.
Accommodations at The Elephant impress with spacious, clean, and comfortably designed rooms. The stylish decor and large, comfortable beds provide a charming and relaxing atmosphere. Guests appreciate the mix of modern amenities with spotlessly clean interiors, which are maintained daily by the dedicated housekeeping team. The inviting rooms, many with balconies overlooking the pool, cater to various preferences, maintaining comfort and elegance.
The staff at The Elephant is universally praised for their kindness and attentiveness, enhancing the heartfelt and welcoming atmosphere of the hotel. Their professional and friendly service ensures that guests feel genuinely cared for, making the hotel feel like a home away from home. The staff's willingness to assist and accommodate guests' needs leaves a lasting positive impact.
Additional amenities include an excellent pool area, praised for its spaciousness, cleanliness, and inviting atmosphere. Guests appreciate the availability of comfortable sunbeds and lush gardens, making it an ideal spot for relaxation. The Elephant also offers fast and reliable WiFi, although some areas might require improvements. Families find The Elephant particularly accommodating, with spacious family rooms, child-friendly pools, and activities enhancing their stay.
Overall, The Elephant provides a memorable experience in Siem Reap, combining tranquil surroundings, exceptional service, diverse dining options, and comfortable accommodations, making it a recommended choice for both leisure and cultural exploration. Show more
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Hotel with EV Charging Stations
This hotel is listed as having EV charging stations, making it convenient for EV owners.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Small Hotel
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Room Types
Deluxe King Room with Balcony + Free Workspace+ Afternoon Tea +Tree plantingThis double room features a pool with a view. The spacious double room features air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Twin Room with Balcony + Free Workspace+ Afternoon Tea +Tree plantingGuests will have a special experience as this twin room features a pool with a view. The spacious twin room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Honeymoon Suite + Free Workspace+ Afternoon Tea +Tree plantingGuests will have a special experience as this suite provides a pool with a view. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Deluxe Family Suite with Balcony + Free Workspace+ Afternoon Tea +Tree plantingThis family room provides a pool with a view. The spacious family room offers air conditioning, a minibar, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
One-Bedroom Suite + Free Workspace+ Afternoon Tea +Tree plantingThe pool with a view is the standout feature of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests will find kitchenware in the kitchen. The apartment also includes a barbecue. The air-conditioned apartment features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.
Two-Bedroom Suite + Free Workspace+ Afternoon Tea +Tree plantingThis apartment provides a pool with a view. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests will find kitchenware and a tea and coffee maker in the kitchen. The apartment also provides guests with a barbecue. This air-conditioned apartment is comprised of a dining area, a flat-screen TV with cable channels a minibar and a terrace. The unit offers 4 beds.
Villa with Pool Access + Free Workspace+ Afternoon Tea +Tree plantingThis villa's special feature is the pool with a view. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker in the fully equipped kitchen. The villa also provides guests with a barbecue. This villa features a minibar, flat-screen TV with cable channels, garden views, as well as wine/champagne for guests. The unit offers 3 beds.
The Exclusive Villa with Private Pool + Free Workspace+ Afternoon Tea +Tree plantingGuests will have a special experience as the villa offers a pool with a view. Featuring a private entrance, this air-conditioned villa comprises 2 living rooms, 4 separate bedrooms and 4 bathrooms with a walk-in shower and a bath. Guests will find a refrigerator, kitchenware and a microwave in the kitchen. The villa also provides guests with a barbecue. The spacious villa provides a washing machine, a minibar, a tea and coffee maker as well as a terrace with garden views. The unit offers 8 beds.
The exclusive villa + Free Workspace+ Afternoon Tea +Tree plantingThe pool with a view is a top feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. Guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker in the well-equipped kitchen. The villa also includes a barbecue. The unit has a washing machine, garden views, a terrace and wine/champagne is available for guests. The unit has 2 beds.
Family Studio + Free Workspace+ Afternoon Tea +Tree plantingOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
Location
Nestled in a serene neighborhood, The Elephant in Siem Reap offers an ideal location that strikes a perfect balance between tranquility and proximity to key attractions. With a convenient position a mere 10-15 minute walk from the bustling city center, guests enjoy easy access to famous spots like Pub Street, the night market, and a variety of restaurants. The free tuk-tuk service provided by the hotel ensures a swift ride into the city if one prefers not to walk. This peaceful enclave is also a strategic base for exploring the nearby Angkor temples, making it perfect for cultural excursions.
Despite being slightly removed from the city's hustle and bustle, The Elephant maintains connectivity, offering guests both quietude and the excitement of Siem Reap just moments away. The hotel's surroundings are lush, with beautiful gardens enhancing the tranquil atmosphere. Numerous reviews praise the staff's warm hospitality and the well-kept facilities, including a delightful swimming pool that adds to the relaxing ambience. It's a location that caters to those seeking both retreat and easy access to the city's vibrant core, all while providing effortless connections to the region's iconic landmarks.
Breakfast
The breakfast experience at The Elephant hotel is largely praised by guests, with many highlighting the generous and varied menu selection. The à la carte service offers several diverse options, including popular items like eggs Benedict and avocado toast. While the breakfast is not buffet-style, the quality is appreciated for being plentiful and delicious, often featuring the best coffee according to some visitors. The food is considered amazing and luxurious, with set menu options ensuring freshness and minimizing waste. Despite a few mentions of limited choices or lukewarm service, the consistent positive feedback highlights both the taste and variety available. Additionally, the breakfast's early service time accommodates guests wishing to visit nearby temples, and thoughtful touches like afternoon tea add to the overall dining experience. Staff friendliness and attentiveness further enhance the breakfast experience, with several guests noting their helpful demeanor and service efficiency. Overall, breakfast at The Elephant is seen as a strong aspect of the hotel, combining quality food with excellent service.
Dinner
Dining at The Elephant Hotel is an experience marked by delightful cuisine and impeccable service. Guests rave about the restaurant's diverse menu, offering dishes that cater to both local and international tastes. Among the highlights are the traditional Khmer dishes like the fish Amok and papaya salad with seafood, described as amazing and the best around. The chef is praised for crafting wonderful, beautifully presented dishes, ensuring meals are not just tasty but aesthetically pleasing as well.
Breakfast, lunch, afternoon tea, and dinner earn high marks for quality and variety. Diners enjoy a selection that includes gourmet burgers and local delicacies, all prepared fresh and served with a touch of elegance. Vegetarian options are generously provided, satisfying all dietary preferences. The experienced staff adds to the dining pleasure with their friendly and welcoming demeanor, enhancing the overall experience.
Moreover, the restaurant's convenience is appreciated by travelers planning day-long excursions, making it a practical choice for breakfast or dinner without venturing to the town center. Meals are considered reasonably priced for a hotel setting, offering excellent value for money. The option for take-away breakfast shows an understanding of guests' needs, adding flexibility to their stay.
The Elephant Hotel’s culinary offerings extend beyond traditional meal times with afternoon tea featuring delicious snacks, and the bar serves refreshing lemonades and cocktails. The adjacent café and pool area provide a charming backdrop for casual dining, further enhancing the sense of relaxation and enjoyment.
In summary, The Elephant Hotel presents a dining experience that is both varied and reliable, appealing to tastes for local and Western cuisine alike. Its well-trained service staff and inviting atmosphere make it a highly recommended destination for guests seeking quality meals in a convenient setting.
Rooms
At The Elephant hotel, guests are consistently impressed by the spacious, clean, and comfortable rooms that create a cozy and inviting atmosphere. The thoughtful design and stylish decor of the rooms make for a charming stay, with many featuring balconies overlooking a lovely pool. Guests particularly appreciate the large, comfortable beds and well-appointed facilities that enhance their experience. The mix of modern amenities with well-maintained and spotlessly clean interiors ensures a relaxing stay. From generous suites to exquisitely private villas, the accommodations cater to a wide range of preferences while maintaining a high level of comfort and elegance throughout.
Beds
The Elephant hotel has garnered significant praise for its beds, which frequently feature in guest reviews as highlights of their stay. Travelers consistently describe the beds as extremely comfortable, allowing for restful sleep after days filled with exploring. These beds, often referenced as among the best encountered during trips across Southeast Asia, are praised for their generous size and plush mattresses, catering to guests’ needs for both space and comfort. Complementing the beds, comfortable pillows add to the overall sleep experience, ensuring that guests wake up refreshed and ready to continue their journeys.
Rooms are noted not only for their spaciousness and cleanliness but also for the well-appointed furnishings that enhance guest comfort. Several guests have found delight in the beautifully made-up beds, some even adorned with lotus flowers, contributing to the homely and comfortable ambiance of the hotel. The dedication to comfort extends beyond the beds, with amenities like supple bedding and soft mattresses helping to cement The Elephant as a memorable stay. While the furnishings might show signs of age, the emphasis remains on providing a cozy and welcoming environment.
Coupled with responsive staff and a top location, The Elephant ensures its guests enjoy a stay with beds that stand out, showing careful attention to detail and guest satisfaction.
Cleanliness
Nestled in a serene setting, The Elephant provides an exceptionally clean and comfortable stay, highlighted by its immaculate facilities and friendly, attentive staff. Guests frequently describe the rooms as being spotlessly clean, spacious, and thoughtfully designed for comfort. The hotel's dark wood decor adds a touch of elegance while maintaining an eco-friendly ethos. Housekeeping services receive high praise, with rooms meticulously cleaned daily, maintaining an impeccable standard throughout the property, including the beautifully kept swimming pool.
The kind and helpful personnel go above and beyond, fostering a welcoming atmosphere that feels like a home away from home. While some guests note minor areas for improvement, such as the need for additional hooks in the bathrooms, these are minor in comparison to the overwhelmingly positive feedback regarding cleanliness and service.
The hotel's aesthetic appeal extends beyond the rooms to beautifully maintained common areas, reflecting an artsy vibe that is both modern and inviting. Moreover, the clean and delicious food complements the meticulous care evident in every aspect of this lovely retreat. Overall, The Elephant stands out for providing a tranquil oasis where guests can unwind amidst clean, elegant surroundings, and a team dedicated to ensuring an outstanding stay.
Staff
At The Elephant, guests are consistently met with a warm and welcoming atmosphere, largely attributed to the hotel's exceptional staff. The reviews highlight the team’s genuine kindness, attentive service, and unfailing readiness to help. Travelers praise the staff for their friendliness, noting that each interaction is characterized by smiling faces and a willingness to accommodate guests’ needs. Hospitality here is delivered with remarkable attentiveness, making every stay feel special and personalized.
Employees across all levels, from management to the cleaning team, are noted for their professionalism and dedication to ensuring guests’ comfort. Guests frequently describe the staff as going above and beyond, treating visitors like family and consistently providing service with a personal touch. It's clear that the exceptional friendliness and helpfulness are standout qualities, with the staff making every effort to address needs and create a memorable experience.
Moreover, the attention to detail in customer service is outstanding, and the atmosphere created by the team enhances the charming and well-located hotel. Whether engaging in conversations or extending assistance, guests feel genuinely cared for, making The Elephant not just a place to stay but a place where one feels at home. Overall, the staff's hospitality is top-notch, contributing significantly to the hotel's appeal and leaving a lasting impression on all who visit.
Wi-Fi
The Elephant hotel offers a variety of experiences when it comes to WiFi connectivity, as gathered from guest reviews. Many visitors praised the hotel for its excellent and fast WiFi, which was reliable for streaming services like Netflix and Prime. A significant number of guests noted the WiFi was strong and worked well in various parts of the hotel, with a particular emphasis on good connectivity in bedrooms.
However, some guests encountered issues with the WiFi, reporting either a weak connection in certain areas such as villas or a complete absence of service in parts like the lobby. There were mentions of internet speeds being extremely slow or non-existent for some, with suggestions for more routers to stabilize the connection amid complaints of dropped signals.
Overall, while many reviewers were satisfied with the WiFi service at The Elephant, it appears there are areas for improvement, particularly to ensure consistent coverage throughout the entire property.
Spa
The Elephant offers a unique approach to relaxation through its in-room massage service, which is a highlight for many guests. Although there is no dedicated spa facility on-site, the convenience of having a professional masseuse come directly to one's room provides a personalized and serene experience. Guests applaud the massage service as spectacular, with the masseuse demonstrating extensive knowledge of pressure points, ensuring a rejuvenating experience. This thoughtful amenity allows guests to unwind in the privacy and comfort of their own rooms, enhancing the overall stay at the hotel.
Pool
The Elephant offers a truly remarkable pool experience that consistently impresses its guests. This hotel boasts a stunning swimming area that perfectly complements the tranquil atmosphere of its surroundings. With its excellent depth and well-maintained cleanliness, the pool is a refreshing respite from the region's heat - an ideal spot for relaxation after visiting nearby attractions like the Angkor Wat temples.
Guests often highlight the beauty and spaciousness of the pool area, which is enhanced by comfortable sunbeds and lush gardens. The pool is praised for its large size, providing ample space to unwind. The serene setting and lovely design make it a haven of peace, perfect for cooling off on hot days or simply enjoying a leisurely swim.
In addition to the pool itself, guests appreciate the attentive and friendly hotel staff who ensure the pool area is kept immaculate and inviting. Clean towels are thoughtfully provided daily, adding to the comfort and convenience of the experience. Whether lounging in the shade or soaking up the sun, the pool at The Elephant is a delightful escape, offering both relaxation and rejuvenation in equal measure.
Parking
Guests at The Elephant enjoy convenient transportation options, particularly through the hotel's complimentary tuk-tuk service. In the evenings, this service provides easy access to local attractions such as the market and the renowned Pub Street, allowing visitors to explore the vibrant town without any hassle. Additionally, there are provisions for parking scooters near the hotel, catering to those who prefer to navigate the area on their own. While specific mentions of general car parking are not highlighted in reviews, the attentive staff who assist with parking bikes and arranging rides contribute to a seamless stay experience. Overall, the availability of complimentary transport options seems to enhance the guest experience significantly, especially for evening outings.
Family
The Elephant is a highly recommended choice for families visiting Siem Reap, providing a serene and welcoming atmosphere that ensures a comfortable stay. Its spacious accommodations are especially designed with families in mind, featuring large family rooms and suites equipped with kitchens, multiple bedrooms, and generous living areas that create a home-like ambiance. Parents can feel at ease as the kids enjoy the child-friendly environment, from cozy pools with waterfall and jacuzzi to the expertly organized activities.
The staff at The Elephant are acclaimed for their warm hospitality, making every guest feel special, even arranging thoughtful surprises such as a fruit cake for children’s birthdays. Guests consistently praise the hotel for its excellent service, cleanliness, and attention to detail, making it a place where families can truly relax after exploring the wonders of Angkor.
Conveniently located, guests find it easy to stroll to nearby attractions or catch a tuk-tuk, with supportive staff ready to assist in arranging tours, airport transfers, and other needs. With great breakfast options and room service tailored for families, The Elephant ensures a flawless experience at a great value. The blend of attentive service, spacious rooms, and delightful facilities makes The Elephant an ideal choice for families seeking a memorable vacation in Siem Reap.
4 Star
The Elephant offers an exceptional experience that combines great value for money with outstanding service and amenities. Guests consistently praise the courteous and attentive staff who are always eager to enhance the stay. While opinions diverge on the hotel's star rating, many guests find that the service and overall experience rival or even exceed those of four-star hotels, creating a memorable and enjoyable visit.
Located in a peaceful and relaxing oasis, The Elephant impresses with its beautiful wooden details and well-kept property. The rooms are described as charming and comfortable, equipped with nice beds and good Wi-Fi. A refreshing pool adds to the relaxing atmosphere, making it a top choice for leisure travelers. The tuk-tuk service provides convenient access to both the city center of Siem Reap and the sites of Angkor, adding practical value to the stay.
Highlights include an excellent restaurant and a good breakfast, complemented by delicious cocktails, making dining an enjoyable experience. The friendly and professional staff contribute to what guests describe as a top-class and unforgettable experience, earning the hotel high recommendations despite minor comments on the need for renovations.
Overall, The Elephant stands out for its superb hospitality, luxury, and incredible service, leaving guests sad to depart and eager to recommend it as the best hotel in Siem Reap.
Business
The Elephant provides excellent service and facilities for travelers seeking comfort and convenience. Guests consistently praise the hotel's value for money, noting the very good price relationship. The well-trained and attentive staff are frequently highlighted for their friendliness and dedication to guest satisfaction, readily assisting with any requests. Visitors appreciate the assistance in organizing trips to local attractions such as temples and elephant excursions, as well as seamless transportation arrangements, like airport pick-ups and tuk-tuk tours. The beautiful pool area surrounded by trees is a standout feature, complemented by a highly recommended café and restaurant known for quality dishes and exceptional service. Overall, The Elephant is highly regarded for its excellent organization and super helpful staff, ensuring a pleasant stay that leaves guests eager to return.
Private Pool
The Elephant offers a delightful experience with its private pool accommodations that have garnered praise from many guests. The villas are noted for their beauty and convenience, featuring amenities such as baths on balconies that overlook the pools. Guests often find themselves staying in beautiful villas with private pools, which in some cases are shared between two villas, ensuring an exclusive and relaxed retreat. Rooms on the ground floor provide direct access to inviting swimming pools, enhancing the sense of privacy and tranquility. For those who stayed in expansive villas, accessing the pool directly from their rooms adds an element of luxury. Guests often appreciated upgrades to these private pool villas, describing them as little paradises, particularly appealing amidst the backdrop of Siem Reap. Overall, the spacious and clean accommodations with private pools offer a serene escape, making a stay at The Elephant memorable.
Outdoor Pool
The Elephant hotel offers a delightful outdoor pool area that guests find extremely enjoyable, particularly as a refreshing retreat after exploring nearby attractions like Angkor Wat. The pool provides a pleasant and relaxing environment, with a scenic backdrop that enhances the outdoor experience. Guests who stayed in the villa also appreciated the private pool option, which added an exclusive touch to their stay. Overall, the hotel's pool facilities contributed to a pleasant and satisfying experience for visitors.
Honeymoon
The Elephant offers a delightful experience for honeymooners in Siem Reap, with its standout honeymoon suite gaining favorable reviews. Guests particularly enjoy the sublime views from the suite and the unique feature of a bathtub situated on the balcony. The romantic touch of lotus flower decorations on the bed adds to the charm of the stay. The friendly and accommodating staff play a significant role in enhancing the overall experience, making interactions pleasant and memorable. Some honeymooners have been fortunate enough to receive complimentary upgrades to the villa, which boasts a private pool, adding an extra layer of luxury to their visit. The assistance offered by the hotel staff, especially from individuals like Luna, is highly appreciated for making visits smooth and enjoyable. Though there are minor issues like privacy concerns with the bath in the honeymoon suite, the overall experience is considered memorable and amazing, making The Elephant a lovely choice for romantic getaways.
Romantic
The Elephant offers an enchanting experience for couples seeking a romantic getaway, with the Honeymoon Suite taking center stage in the hotel’s allure. Guests noted the thoughtful decorations and special surprises that made their celebrations, such as anniversaries and birthdays, even more memorable. The spacious rooms and splendid balconies are particular highlights, with some suites featuring the unique touch of a bathtub on the balcony, although the lack of privacy may impact the romance for some.
Guests frequently praised the warm hospitality, emphasizing how the staff made them feel right at home. Unique touches, such as lovely flowers on the beds and surprise cakes, contributed to the special atmosphere. The peaceful pool area and good food complemented the overall experience, providing a serene retreat perfect for relaxation.
While the focus on sustainability and authentic experiences adds a valuable dimension to the stay, it is ultimately the serene environment and attentive service that make it a great choice for both couples and families. The Elephant proves to be a charming venue that caters well to romantic occasions, leaving guests with lasting memories.
Yes, The Elephant has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at The Elephant.
No, The Elephant doesn't allow dogs.
Yes, parking facilities are available at The Elephant.