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Hotel Kenia Nevada

Sierra Nevada , Virgen De Las Nieves 6 (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Kenia Nevada shines as a charming retreat nestled in an outstanding location, providing easy access to Pradollano's village center and ski facilities. Accessibility to bars, restaurants, and transport links, including gondolas and cable cars, enhances its appeal for skiing enthusiasts. Exceptional views from the rooms complement the visitors' experience, making it an ideal base for an alpine adventure. Guests place high value on the hotel's convenience and friendly staff, further extending the allure for families seeking a cozy getaway.

Breakfast earns significant praise for its variety and quality, with a buffet offering churros, pancakes, fresh fruits, and freshly squeezed orange juice. The attentive and friendly service enhances the dining experience, contributing positively to guests' satisfaction. While the dinner service receives varied feedback, families generally find it enjoyable. Despite some criticisms regarding variety and pricing, the hotel succeeds in providing comfort through its culinary offerings.

Rooms are commended for their cleanliness, comfort, and stunning views. While some might find the décor outdated and family rooms slightly compact, the overall layout maximizes available space effectively. The accommodations are particularly noted for being family-friendly, further underscoring their appeal. Although minor issues with housekeeping details and temperature control are highlighted, the hotel's capable staff and cozy ambiance ensure a comfortable stay.

Staff at Hotel Kenia Nevada are frequently celebrated for their outstanding service, marked by friendliness and attentiveness. Their proactive approach and readiness to assist contribute significantly to the hotel's welcoming atmosphere, making guests feel at ease. The exemplary hospitality enriches the guests' overall experience, establishing the hotel as an attractive choice for those seeking genuine service.

The heated indoor pool provides a relaxing escape post-ski, offering scenic views of the mountains. Despite certain limitations due to size and scheduling, it remains a pleasing feature of the hotel. Conversely, criticisms regarding expensive and limited parking persist but are offset by the security and helpfulness of the hotel staff.

The hotel's spa facilities are appreciated for their potential for relaxation, although some guests suggest improvements to align with its four-star status. Enhancements in variety and scheduling could elevate the spa experience, aligning it with guest expectations.

Positioned as a family-friendly ski haven, Hotel Kenia Nevada boasts a cozy mountain ambiance suitable for all ages. The genuine hospitality, comfortable accommodations, and strategic location promise memorable family vacations. Whether for serious skiers appreciating the ski-in/ski-out capability or families enjoying the charming environment, Hotel Kenia Nevada continues to offer excellent value and an inviting atmosphere for travelers seeking adventure and relaxation.
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Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

4-Star Hotel

Hotel with Indoor Pool

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About Hotel Kenia Nevada

License: H-GR 00907

Guest Reviews

7.6

Good

Location

Hotel Kenia Nevada enjoys an outstanding location that consistently delights its guests. Nestled conveniently close to the village center and the main plaza, it provides easy access to a multitude of amenities. Visitors appreciate its proximity to Pradollano and its walking distance to various bars, restaurants, ski hire shops, and the key transport links like gondolas and cable cars, essential for skiing or snowboarding. The hotel is also praised for its beautiful setting and stunning views from the rooms, which enhance the overall experience for those who stay there. Guests frequently highlight the convenience of accessing the ski lifts, making it an ideal base for a ski holiday. Beyond its excellent location, the hotel is noted for its friendly and attentive staff, cozy ambiance, and complimentary amenities like internal parking. Despite some minor criticisms, including the presence of stairs leading to the lifts and the need for renovation, the general sentiment underscores the hotel’s unbeatable value and the comfort it offers, especially for families looking for a delightful and accessible alpine getaway.

Breakfast

Hotel Kenia Nevada earns high praise for its breakfast offerings in guest reviews. The breakfast buffet is consistently described as varied, high-quality, and comprehensive, providing a great start to the day, especially for those heading out to ski. Guests frequently commend the buffet's abundance and range, noting selections such as churros, pancakes, fresh fruits, and freshly squeezed orange juice, which add a delightful touch to the morning experience. Many highlight the excellent service from friendly and attentive staff, enhancing the dining experience. The overall consensus is that the breakfast at Hotel Kenia Nevada is a standout feature, contributing to a satisfying stay. While a few guests mentioned a desire for more vegetable options or found it less extravagant compared to other resorts, the general sentiment remains overwhelmingly positive.

Dinner

Hotel Kenia Nevada offers a dining experience that has garnered mixed reviews from its guests. On the positive side, many guests commend the hotel for serving very good food with a well-rounded dinner buffet that includes a fair variety of options such as salads, fish, meat stews, vegetables, and a pleasing range of desserts. The evening meals are often described as delicious, with some à la carte dishes receiving particular praise. Families with children also seem to find the dinner offerings favorable.

However, the hotel does face notable criticisms regarding its dinner service. Guests frequently mention the lack of variety, especially for vegetarians and vegans, along with recurring themes and seemingly monotonous meals that might not justify the buffet's high price point. Furthermore, there are repeated concerns about the temperature of the buffet offerings, with numerous guests finding the food cold and tasteless. Issues are also raised around the dinner starting late and the absence of included drinks, which adds to the already hefty prices.

Overall, while some guests find the dinner enjoyable and plentiful, others feel that improvements in variety, warmth, and price-to-quality ratio could enhance the overall dining experience at Hotel Kenia Nevada.

Rooms

Hotel Kenia Nevada offers rooms that are generally praised for their cleanliness, comfort, and stunning views. Many guests appreciate the cozy and welcoming atmosphere of the hotel, which provides a charming mountain-like feel. The beds are consistently highlighted as comfortable, contributing to a restful stay. Rooms are equipped with good sound insulation, ensuring a quiet environment despite their central location.

Family-friendly accommodations are available, with some rooms being specifically designed to cater to families with children. However, some guests find that these family rooms can be on the smaller side. Despite some limitations in space, the layout often maximizes the available area, allowing sufficient space for snow gear.

While the views from the rooms are often spectacular, especially those overlooking the mountains, there are comments about rooms facing less desirable areas. The décor and furnishings are described as slightly outdated, with some guests suggesting that a renovation would enhance the overall experience. The bathrooms receive mixed reviews; they are functional but could benefit from modernization in some instances.

Temperature control within the rooms is frequently mentioned, with a tendency for rooms to be overly warm. Although this suits the colder weather conditions outside, it has been noted that guests sometimes struggle to adjust the temperature.

Overall, despite some minor drawbacks like the small size of certain rooms and outdated furnishings, the hotel maintains a reputation for providing clean and comfortable accommodations with breathtaking views and good value for money.

Beds

Hotel Kenia Nevada has received a mix of reviews regarding the beds, but comfort seems to be a recurring positive highlight. Many guests praised the beds for being comfortable, with soft mattresses and light duvets adding to the pleasant sleep experience. The bedding quality also received favorable comments, contributing to overall satisfaction for numerous visitors.

However, there were some critiques about the beds being narrow or on the small side, which could be a consideration for taller individuals or those preferring more space. Concerns were also raised about certain beds being hard or mattresses needing improvement. A few guests experienced discomfort due to thick and hard pillows, suggesting the need for alternatives.

While the comments reflect varied experiences, the hotel does seem to offer nice beds at a good value for money. It’s evident that enhancing specific aspects like pillow comfort and mattress quality could further elevate guest satisfaction with the sleeping arrangements. Overall, the beds at Hotel Kenia Nevada cater well to comfort for many guests, despite occasional sporadic issues.

Cleanliness

Hotel Kenia Nevada presents a mixed picture regarding its cleanliness, based on guest reviews. Positively, many guests highlighted the overall cleanliness of the hotel, describing it as very clean, tidy, and well-maintained. The cozy atmosphere and comfortable rooms with warm decor were frequently praised, and guests often lauded the staff for their friendliness and attentiveness, contributing to a welcoming environment. The hotel is considered beautiful and well-located, adding to its charm.

However, some reviews detailed issues with cleanliness, noting specific instances of poor room conditions, such as yellow stains, dust bunnies, and hair left by previous guests. In some cases, items were not replenished, indicating a need for improvement in housekeeping standards. While many guests reported no complaints about cleanliness, for others, attention to detail was lacking, with reports of noisy environments and outdated bathroom amenities slightly marring the experience. Despite these criticisms, the positive aspects of cleanliness and comfort were dominant, suggesting that Hotel Kenia Nevada generally meets guests' expectations in these areas, though there is room for improvement.

Staff

Hotel Kenia Nevada boasts a remarkable reputation for its outstanding staff, who consistently deliver exceptional service marked by friendliness and attentiveness. Whether at reception or within the dining areas, guests frequently highlight the staff's warmth and readiness to assist with every need, creating a welcoming atmosphere that feels almost home-like. Known for their proactive approach, the team at this hotel ensures that guests feel comfortable and cared for, with special mentions regarding the support provided by the receptionists and buffet staff.

Visitors appreciate the polite and efficient service throughout the hotel, with many commenting on the positive treatment they receive from check-in to departure. The employees are dedicated to maintaining guest satisfaction, often going out of their way to provide assistance with logistical concerns, be it offering tools to simplify tasks or addressing any challenges directly.

In the heart of the city, the hotel not only offers a perfect location but complements it with an exceptional team eager to enhance the guests' experience with personalized and kind service. Their concerted efforts in fostering a friendly atmosphere make Hotel Kenia Nevada an attractive choice for travelers seeking genuine hospitality. Despite minor feedback regarding language barriers or engagement levels from some personnel, the overwhelming consensus is one of high praise for the staff's charm and professionalism.

Wi-Fi

Hotel Kenia Nevada receives a mixed reception regarding its Wi-Fi services. While some guests have experienced satisfactory connectivity, others have found the Wi-Fi service to be lacking, particularly in the rooms. Several reports highlight frequent disconnections and weak signals, and some guests found it non-existent at times. Despite these challenges, a few guests reported good Wi-Fi service, indicating that the experience may vary depending on the room's location within the hotel.

Spa

Hotel Kenia Nevada's spa area has elicited mixed feedback from guests. On the positive side, visitors appreciated the spa's combination of amenities, including a jacuzzi, sauna, and Turkish bath, offering a moment of relaxation. For some, the heated pool was an added bonus, hinting at a leisurely escape enhanced by picturesque sunset views.

However, there are notable areas for improvement. Many guests found the spa facilities to be basic and not in line with the hotel's four-star standing, citing restrictions like the limited size and availability of the pool and jacuzzi. There were concerns about the separate charges for spa access, with some describing the cost as steep for what was offered, and the spa's inconsistent opening hours detracted from the overall experience. A few guests pointed out the inconvenience of having to pay extra for essentials like swimming caps and noted the absence of bathrobes and slippers in the room.

Overall, while the promise of relaxation is present, several guests felt that enhancements to the spa's facilities and scheduling could significantly improve the experience at Hotel Kenia Nevada.

Pool

The indoor heated pool at Hotel Kenia Nevada is consistently mentioned as a pleasant feature among guests, providing a relaxing escape after an exhilarating day on the slopes. Despite some variability in temperature feedback, its warmth is generally appreciated, enhancing the post-ski unwinding experience. The free access to this facility is particularly highlighted as a positive aspect of staying at the hotel, though it comes with some caveats. Users need to be mindful of size limitations, as the pool is described as small and may get crowded quickly. Additionally, pool access requires a swim cap, which can be purchased on-site, and scheduling may be necessary to accommodate its limited availability. Nonetheless, the pool's indoor setting offers scenic views of the mountains and Granada, enriching the overall leisure experience. While some guests have faced inconveniences such as closures or maintenance issues, when operational, the pool contributes notably to the hotel's appeal for those looking to relax in between skiing adventures.

Parking

Hotel Kenia Nevada's parking situation is a mixed bag with several notable points highlighted by guests. While the parking is deemed very secure and convenient, especially for those utilizing the ski storage facilities, guests frequently mention the high costs associated with it. The price ranges from €25 to €27.50 per day, which many consider outright excessive. Despite the expense, the hotel staff is praised for providing solutions and assistance, particularly in tight spaces or for guests with larger vehicles.

However, availability can be a challenge, with many guests encountering a completely full parking area and limited private parking spaces. This can result in difficulties for those hoping to park, even with a reserved room, as parking spaces cannot be reserved in advance. The layout can also be a bit complicated, with convoluted hallways adding to the challenge of maneuvering vehicles.

Overall, while the parking service is acknowledged for its convenience and security, guests express dissatisfaction primarily regarding its cost and availability.

Family

Positioned as an ideal retreat for a family-oriented ski vacation, Hotel Kenia Nevada presents an inviting ambiance tailored to all ages, from young children to grandparents. Guests repeatedly emphasize the hotel's family-friendly atmosphere, underscoring its comfort and strategic location as significant highlights. This mountain chalet offers a blend of traditional charm and modern amenities, making it a perfect choice for families seeking both relaxation and adventure on the slopes.

The presence of family rooms, albeit some noted as compact, adds to the convenience, alongside thoughtful features like bunk beds for children. The hotel's appeal extends through its dining options, with the reliable half-pension providing varied and satisfying breakfast and dinner buffets suitable for families. A warm reception and accommodating staff, noted specifically for their kindness to children, further enhance the welcoming environment.

While some mention the hotel as slightly old-fashioned, this characteristic contributes to its cozy, authentic mountain charm, enriching the overall experience. Guests looking for a practical and pleasant family skiing holiday find Hotel Kenia Nevada to be a commendable choice, promising delightful memories and many returning visitors.

Ski

Hotel Kenia Nevada emerges as a highly recommended accommodation for ski enthusiasts, praised for its prime location and excellent accessibility to ski facilities. Guests appreciate the hotel's close proximity to the ski lifts and Pradollano Square, making it incredibly convenient for skiing or snowboarding. The ski-in/ski-out capability appeals particularly to avid skiers, while families with children find the setting suitable and enjoyable. The hotel staff receives commendations for their friendly and attentive service, enhancing the overall guest experience. Visitors are also pleased with the satisfactory breakfast offerings and the practical parking option available right outside the hotel at a reasonable cost. While some guests noted room for improvement in mattress quality and a relaxed dress code in the dining area, the overall sentiment highlights the hotel as a practical and comfortable choice for those looking to maximize time on the slopes.

4 Star

Hotel Kenia Nevada boasts a cozy and traditional ambiance, enriched by an excellent central location that makes it a comfortable choice for travelers. Guests appreciate the atmospheric charm and the warmth extended by the friendly and helpful staff. However, opinions diverge when it comes to the hotel's four-star rating. Many guests feel the establishment falls short of this standard, with comparisons suggesting a more accurate classification as a three-star hotel. Some reviews point out an outdated appearance and basic dinner offerings that do not align with the expectations of a four-star experience. There are also mentions of extra charges for amenities that might typically be included at this rating level. Overall, while the hotel is recognized for its convenient location and cozy atmosphere, it does not consistently meet the four-star standards for some visitors.

Yes, Hotel Kenia Nevada has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Kenia Nevada.

No, Hotel Kenia Nevada doesn't allow dogs.

Yes, parking facilities are available at Hotel Kenia Nevada.

No, Hotel Kenia Nevada doesn't have a gym.

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