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Summary of reviewsHotel Silver Spring enjoys glowing reviews for its prime downtown location, which garners frequent praise from guests. The hotel’s proximity to a wide variety of shops, restaurants, entertainment venues like the Fillmore and public transportation options, including a nearby metro station, positions it as an ideal choice for visitors eager to explore Silver Spring and Washington D.C. The convenience of navigating key city intersections adds to the appeal, despite occasional criticisms regarding the hotel's condition.
Breakfast experiences at Hotel Silver Spring are a mixed bag. Some guests praised the variety and quality of foods offered at the breakfast buffet and the helpful nature of the wait staff. However, many were dissatisfied with the lack of complimentary breakfast, finding the price steep for the buffet offered. Alternatives were readily available nearby, providing guests with other viable dining options.
The rooms at Hotel Silver Spring are generally spacious and comfortable with guests appreciating the high water pressure in the showers. However, many reviews note that the rooms and facilities are dated, citing issues such as stained furniture, dark carpets and small, outdated bathrooms. Odor issues and the absence of certain amenities like microwaves also detract from the overall experience, but the size and comfort of the rooms remain strong positives for those prioritizing these aspects.
Cleanliness reviews show a divide; while many guests report clean and comfortable rooms, there are numerous accounts of dirty carpets, mildew-covered areas and unpleasant odors. Specific cleanliness incidents, along with unprofessional behavior from the cleaning staff, suggest that the hotel could benefit from improving its maintenance and sanitation standards.
The hotel staff receive predominantly positive feedback for their friendliness, professionalism and attentiveness. Front desk team members often earn commendations for accommodating and efficient service. However, a few guests encountered less satisfactory service, noting unprofessional or indifferent behavior from some staff, particularly during busy periods.
Parking at the hotel is a contentious topic with many guests finding the cost high at $30 per day. Despite the added expense, some appreciate the convenience of valet parking and the onsite parking garage is seen as an advantage, even if it requires a fee. Public parking alternatives nearby are suggested as more affordable options.
Family travelers find Hotel Silver Spring to be generally accommodating with clean and comfortable environments and family-friendly amenities like early check-in and late check-out. While room heating issues are a concern during colder weather, the hotel’s location and staff friendliness contribute to a positive family experience.
Finally, opinions on the beds vary. Many guests find the beds comfortable and conducive to a good night’s sleep, praising the bedding and pillows. However, some report issues with bed cleanliness and comfort, citing hard mattresses, lumpy pillows and occasional dirty sheets.
Overall, while Hotel Silver Spring has its shortcomings, particularly in terms of room conditions and cleanliness, the excellent location, friendly staff and accessible amenities deliver a satisfactory and often enjoyable experience for many guests. Show more
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Dog Friendly Hotel
Both dogs and cats are allowed, but pets may not be left unattended in rooms. There is no green space on the property, but Ellsworth Urban Dog Park is two blocks away. Hotel Silver Spring welcomes pets up to 50 lbs for an additional fee of $100 per pet, per stay.
Hotel with Parking
The hotel offers valet parking on-site and directs guests to a nearby city lot for self-parking.
Accessible Hotel
This hotel is committed to making its facilities accessible, including the lobby/front desk, lobby restrooms, and lounge. They offer various accessible guest room types, including those with roll-in showers and tubs, and mobility and hearing accessible features. The hotel also has accessible doorways for all public spaces.
Hotel with Gym
Offers a 24-hour fitness center for guests.
4-Star Hotel
This hotel offers recreational amenities such as an indoor pool and a 24-hour fitness center. The location provides convenient access to local attractions and businesses.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Room Types
Guest Reviews
6.7
Rated
Location
Hotel Silver Spring boasts an enviable location that consistently earns high praise from its guests. Nestled in the heart of downtown Silver Spring, this hotel offers unparalleled access to an array of shops, restaurants and entertainment venues. It is conveniently situated near the Fillmore, a popular concert venue and within walking distance of the metro station, making it an ideal base for exploring both Silver Spring and nearby Washington D.C. Guests appreciate the proximity to numerous city attractions, the ease of public transportation and the variety of dining and shopping options just steps away.
Many reviews highlight the excellent central location as the standout feature of the hotel with guests noting it was perfect for their travel plans and activities. The hotel's strategic position near key intersections, such as Colesville and Georgia avenues, allows for easy navigation around the city, whether on foot or via public transit. Despite some critiques on the hotel's condition, the overall experience is enhanced by its unbeatable location and helpful staff, making it a convenient and reliable choice for visitors to the area.
Breakfast
Guests' experiences with breakfast at Hotel Silver Spring varied widely with numerous comments highlighting both positive and negative aspects. A common sentiment among reviewers was dissatisfaction with the lack of included breakfast. Many guests were surprised or disappointed to learn that breakfast was not complimentary and had to be purchased separately, often describing it as expensive for the quality offered.
The breakfast buffet, priced at $18-$25 per person, received mixed feelings. While some appreciated the variety of foods available, others felt the selection was limited and the pricing steep for what was essentially a standard buffet. Reviewers who did partake in the buffet generally appreciated the helpful and pleasant nature of the wait staff.
On the plus side, some guests found the food to be enjoyable with mentions of a few standout items like "great" food despite occasional understaffing in the kitchen. Additionally, those who received breakfast coupons for the Savor restaurant located within the building found that experience positive.
For those unwilling to pay the breakfast fee, alternatives were available nearby with guests recommending a particular coffee and breakfast place around the corner.
Overall, while the breakfast at Hotel Silver Spring had its share of fans, a significant number of guests felt it lacked in value and inclusiveness, suggesting the hotel could benefit from reconsidering its breakfast policy.
Rooms
Nestled in a convenient location and offering competitive pricing, Hotel Silver Spring appears to be a mixed bag according to guest reviews. Guests consistently highlight the spacious room sizes as a significant plus with many finding the accommodations comfortable and welcoming. Specific remarks praise the rooms for being visually appealing and maintained to a clean standard, contributing to an overall pleasant experience. Additionally, high water pressure in the showers is noted as a positive aspect.
However, the hotel does face several criticisms that cannot be overlooked. Many visitors report that the rooms and facilities are notably dated with comments pointing to stained furniture, dark and dingy carpets and a general need for refurbishment. A recurring theme is the small and outdated bathrooms with some guests describing them as difficult to maneuver in. Odor issues, including humidity and unwanted smells, are mentioned multiple times, indicating potential problems with ventilation or cleanliness.
While the rooms are generally spacious and the beds comfortable, some detail-oriented updates and thorough maintenance could significantly enhance the overall guest experience. The absence of amenities like microwaves and the presence of noise from heating and cooling systems are additional factors that might detract from an otherwise comfortable stay. Despite these drawbacks, the size and comfort of the rooms, paired with the hotel's location, offer a satisfactory stay for those prioritizing these aspects.
Beds
When it comes to the beds at Hotel Silver Spring, opinions vary considerably, yet there are several common themes. Many guests highlight that the beds are indeed comfortable with some praising the bedding and pillows as well. A good number of visitors appreciated the comfort and coziness of the beds, which often contributed to a solid night's sleep.
However, not all reviews were positive. Some guests mentioned issues with bed cleanliness and comfort, pointing out that the beds were uncomfortable, hard or even had dents. A few reviews noted problems with the pillows being lumpy and the mattresses being subpar. Additionally, there were mentions of the beds not being the expected size and occasionally dirty bed sheets.
Overall, while many found the beds at Hotel Silver Spring to be pleasant and conducive to a good night's rest, there are notable concerns about consistency in comfort and cleanliness.
Cleanliness
Hotel Silver Spring receives mixed reviews regarding its cleanliness. On the positive side, many guests found the hotel to be very clean and comfortable with clean rooms and proximity to desired locations. There were mentions of the property being overall clean and some of the staff being friendly and helpful. However, numerous reviews indicate issues with cleanliness, such as dirty carpets, stained and mildew-covered areas and unpleasant odors in the corridors and rooms. Some guests reported specific incidents like finding a cockroach in the shower, water damage and mold in the bathrooms. Additionally, there were complaints about unprofessional behavior from cleaning staff and poor room service. While the hotel shows potential in certain aspects, maintenance and cleanliness standards appear to need significant improvement.
Staff
Hotel Silver Spring boasts a reputation for having predominantly friendly, helpful and professional staff. Many guests praised the courtesy and attentiveness of the hotel employees, including specific mentions of individuals like Leo and Mr. Jordan, whose efforts significantly enhanced their stays. The front desk team frequently received commendations for their accommodating nature and efficient service, even during busy times, ensuring that most guests felt welcomed and well-cared-for. Commonly highlighted were the pleasant interactions and the overall positive demeanor of the staff, which contributed to an enjoyable experience.
Nonetheless, there were a few incidents where guests experienced less satisfactory service, particularly during check-in and interactions with select members of the front desk staff. Some guests reported unprofessional or indifferent behavior, which stood in stark contrast to the otherwise overwhelmingly positive feedback.
Overall, the staff’s friendliness, professionalism and willingness to go above and beyond for guests define a significant portion of the guest experience at Hotel Silver Spring, contributing to its favorable reputation amidst occasional lapses in service quality.
Parking
Hotel Silver Spring has received a fair amount of feedback regarding its parking facilities. Many guests found the cost of parking to be quite high, typically at $30 per day with some noting even higher fees. Despite this, some found valet parking to be convenient and easy, appreciating the service although understanding that the extra cost could be expected given the hotel's downtown location.
There were mixed feelings about the lack of free parking with some guests expressing frustration at having to pay extra on top of their room rates. A few guests mentioned the availability of public parking alternatives nearby, which could offer some relief from the additional expenses. Others found the onsite parking garage to be an advantage, even if it required a fee.
Overall, while the cost of parking at Hotel Silver Spring is a common point of contention among guests, the convenience and necessity of the service in the downtown area are often acknowledged.
Family
Hotel Silver Spring offers a convenient location, especially for those attending events at the Fillmore. Families can appreciate the hotel's clean environment, friendly staff and comfort, which seems to make the stay enjoyable. The hotel provides family-friendly amenities, such as complementary early check-in and late check-out, making it easier for those traveling with children. However, there are reports of issues with room heating, which may be a concern during colder weather. Despite this, the general feedback indicates a positive experience with an emphasis on cleanliness and comfort, particularly for families planning a short stay.
No, Hotel Silver Spring doesn't have any pool.
No, a spa isn't available at Hotel Silver Spring.
Yes, Hotel Silver Spring welcomes dogs.
Yes, parking facilities are available at Hotel Silver Spring.