Nestled in the heart of Livingstone, New Fairmount Hotel and Casino boasts a prime central location that provides guests with an immersive city experience. The hotel is conveniently situated on the main street, offering easy access to an array of restaurants, markets and supermarkets. Just a short distance from local attractions like the Livingstone Museum and the craft market and with Victoria Falls only minutes away by taxi, it serves as an excellent base for tourists. The hotel further enhances travel convenience by offering complimentary airport pick-up and drop-off services.
Guest reviews consistently praise the spacious, clean and comfortable rooms, which feature modern lighting, essential amenities such as air conditioning and refrigerators and well-maintained bathrooms. While some furniture and fixtures are considered outdated, the overall positive impressions of room comfort and cleanliness overshadow these concerns. The on-site facilities, including a nice pool area, receive favorable mentions, though some guests suggest improvements in pool cleanliness and water temperature.
The staff at New Fairmount Hotel and Casino are highlighted as a major asset. Guests frequently commend their friendliness, professionalism and attentiveness with specific team members like duty manager Allan and front desk staff Dwayne, Mwiche and Tasila receiving special mentions for their exceptional service. Housekeeping is also praised for maintaining high cleanliness standards, contributing to a welcoming environment.
Dining experiences at the hotel are generally positive with the dinner service, in particular, receiving acclaim. Guests appreciate the diverse and delicious menu, especially the Indian dishes like the Tiki Masala and T-Bone steak. The staff in the restaurant are also praised for their professionalism and dedication. However, the breakfast service garners mixed feelings. While the quality and taste are acknowledged, concerns about variety, timing and pricing suggest room for improvement.
Although one of the less favorable aspects is the hotel's WiFi, which many found unreliable and cumbersome with its 24-hour validity system, this does not significantly detract from the overall positive experience. Maintaining and enhancing the WiFi quality could further elevate guest satisfaction.
In summary, New Fairmount Hotel and Casino excels due to its optimal city center location, clean and spacious accommodations, outstanding staff service and commendable dining experiences, making it a solid choice for travelers looking to explore Livingstone and its attractions.
Elephant Hills Resort is a fantastic hotel that offers excellent breakfast options with good quality food and lots of options available. The hotel rooms are spacious, clean and comfortable with deep baths and comfortable beds. Although some furniture is outdated, the rooms are well cleaned and refreshed daily. The hotel boasts a good standard of cleanliness with daily cleaning keeping everything in tip-top shape. The staff at Elephant Hills Resort are amazing with their friendliness and willingness to assist shining through in every interaction. The hotel has two large, stunning pools that guests love and the pool areas are well-maintained. Overall, Elephant Hills Resort is a great choice for those looking for a resort with a great swimming pool and excellent customer service.
The staff at Pioneers hotel are exceptional, receiving countless praise from guests for their impeccable service and thoughtfulness. Familiar and friendly faces make guests feel at home and the professionalism of the staff is top-notch. They are always ready to help guests in any way possible without being pushy and even help with tackling problems like baggage and activity bookings. Overall, the service provided by the staff at Pioneers is faultless and truly amazing.
Victoria Falls Safari Lodge is a luxurious and serene getaway in Zimbabwe with exceptional views over the waterhole and Zambezi National Park. The sunset views are particularly beautiful and the location just 5 minutes outside of town makes it feel like you're in the bush. The rooms are clean, comfortable and well-equipped with some being described as enormous. The staff is friendly, amazing and attentive, going above and beyond to ensure guests have an unforgettable experience. While some guests noted that the restaurant staff could have been better trained, overall guests were impressed with the staff's kind, cheerful and helpful nature. The combination of the stunning views, luxurious rooms and excellent service make Victoria Falls Safari Lodge a must-visit destination.
Cresta Sprayview Victoria Falls garners acclaim for its prime location, offering easy access to the iconic Victoria Falls and town amenities, while maintaining a serene environment slightly away from the bustling central business district. The hotel benefits from a swimming pool and garden on-site, enhancing the overall guest experience. Guests appreciate the accommodating and friendly staff, who contribute significantly to the positive atmosphere of the hotel.
The breakfast at Cresta Sprayview is frequently praised for its variety and quality, served in a pleasant poolside setting that adds to the dining experience. While some find the breakfast cost high, many consider it worthwhile due to the diverse spread and attentive service. Dinner offerings receive a mostly positive reception, with satisfying meals and commendable presentation, although there are occasional comments about limited menu diversity and longer wait times.
Rooms at the hotel are noted for their cleanliness and comfort, with spacious interiors and convenient amenities. Despite suggestions for decor upgrades and bathroom renovations, the accommodations provide a welcoming and restful stay, with exceptionally comfortable beds and well-maintained surroundings. The overall cleanliness of the hotel is remarked upon positively, despite minor maintenance issues such as a leaking toilet and restroom configurations.
The hotel's pool is a standout feature, with guests often mentioning its pristine condition and tranquil environment. It is a favored spot for relaxation, complemented by the option of poolside breakfasts. Overall, Cresta Sprayview Victoria Falls delivers a comfortable and enjoyable stay, where helpful staff, a good location, and quality facilities combine to create a memorable visit.
N1 Hotel & Campsite Victoria Falls offers an exceptional experience primarily due to its ideal location, commendable cleanliness and a dedicated staff. Situated in the heart of Victoria Falls, the hotel conveniently allows guests to walk to the famous falls in about ten minutes. Being close to various shops, restaurants and bars enhances the overall convenience and value of staying here. This central placement, coupled with clean and comfortable rooms at reasonable prices, makes the hotel a favored choice among travelers.
The dining experiences at the hotel receive mixed reviews. The breakfast, served at a small on-site restaurant, is appreciated for being quick, hot and well-presented with friendly staff. Although some find it satisfactory and good value, others criticize its limited variety and quality. Conversely, the dinner experience generally garners positive feedback with guests enjoying the diverse menu, especially the fish, seafood and sushi options, often at the poolside bar.
Regarding the rooms, cleanliness is consistently highlighted as a top feature. The rooms are well-maintained with modern furnishings and amenities such as air conditioning, kettles and coffee and tea provisions. However, room size and the absence of certain amenities like fridges and sufficient storage space are occasional drawbacks. Despite these minor issues, the rooms are considered good value for money due to their overall comfort and functionality.
The staff at N1 Hotel & Campsite Victoria Falls are repeatedly praised for their friendliness, professionalism and willingness to assist with various needs, from booking activities to providing transport. This high level of service significantly enhances guest satisfaction.
The free WiFi receives mixed reviews with many guests finding it adequate and functional for their needs, though some experience occasional connectivity issues and slow speeds.
The pool area is a standout feature, often described as an excellent and serene spot to relax after excursions. The pool is surrounded by green lawns and gardens, adding to the peaceful atmosphere with many guests appreciating its cleanliness and accessibility.
In summary, N1 Hotel & Campsite Victoria Falls excels in providing a convenient and comfortable stay with attentive staff, clean rooms and a prime location, making it an attractive option for visitors eager to explore Victoria Falls.
The Royal Livingstone Hotel by Anantara is a spectacular destination with a perfect location alongside the Zambezi River and a short walk to Victoria Falls. Surrounded by nature, the hotel has a magnificent setting with gardens and direct access to the falls. The rooms are spacious and comfortable with lovely decor, offering a traditional experience with a touch of elegance. The restaurant provides exceptional food quality with a changing menu every other night and guests have the chance to enjoy a private dinner under the Monkey tree by the waterfall. However, some guests had a poor experience at Kubu restaurant. The staff is exceptional, providing incredible guest services and going above and beyond to make your stay as comfortable as possible. From the moment you arrive, the staff greets you by name and makes you feel like a member of the family. In short, the Royal Livingstone Hotel by Anantara offers an unforgettable experience with an incredible staff that will leave you feeling pampered and cared for.
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