Located on the banks of the Zambezi River, The Victoria Falls Waterfront boasts a prime setting that delights guests with breathtaking views and easy access to the region's natural beauty. The lush greenery and serene atmosphere offer guests a picturesque environment, complemented by lively dining options that enhance the overall experience. The breakfast is well-received for its diversity and picturesque setting, while the dinner scene stands out for its flavor, reasonable pricing, and excellent service. Accommodation offers a variety of options tailored to different preferences, with many guests enjoying the comfort and cleanliness. Though older chalets might benefit from updates, newer accommodations and rooms offer appealing spaces and scenic views. Guest service is exemplary, with the staff consistently praised for their friendliness and professionalism, creating a warm atmosphere that makes guests feel welcome.
While the Wi-Fi is reliable in communal areas, it could be improved in rooms and tents. The pool area, nestled among shady trees, provides a tranquil escape and adds significant charm to the hotel grounds. However, minor maintenance could enhance its appeal further. Cleanliness is generally good within private rooms, though communal areas might require attention to match guest expectations. Beds in rooms are comfortable, albeit the tent accommodations could benefit from improved mattress and pillow quality.
The hotel, characterized as a three-star property, offers value through its advantageous location and access to various activities. Although some find pricing a bit high compared to local counterparts, the combination of scenic views and convenient access to adventures renders The Victoria Falls Waterfront a favored choice among visitors seeking a balance of cost-performance and unforgettable experiences.
Nestled in the heart of Livingstone, New Fairmount Hotel and Casino boasts a prime central location that provides guests with an immersive city experience. The hotel is conveniently situated on the main street, offering easy access to an array of restaurants, markets and supermarkets. Just a short distance from local attractions like the Livingstone Museum and the craft market and with Victoria Falls only minutes away by taxi, it serves as an excellent base for tourists. The hotel further enhances travel convenience by offering complimentary airport pick-up and drop-off services.
Guest reviews consistently praise the spacious, clean and comfortable rooms, which feature modern lighting, essential amenities such as air conditioning and refrigerators and well-maintained bathrooms. While some furniture and fixtures are considered outdated, the overall positive impressions of room comfort and cleanliness overshadow these concerns. The on-site facilities, including a nice pool area, receive favorable mentions, though some guests suggest improvements in pool cleanliness and water temperature.
The staff at New Fairmount Hotel and Casino are highlighted as a major asset. Guests frequently commend their friendliness, professionalism and attentiveness with specific team members like duty manager Allan and front desk staff Dwayne, Mwiche and Tasila receiving special mentions for their exceptional service. Housekeeping is also praised for maintaining high cleanliness standards, contributing to a welcoming environment.
Dining experiences at the hotel are generally positive with the dinner service, in particular, receiving acclaim. Guests appreciate the diverse and delicious menu, especially the Indian dishes like the Tiki Masala and T-Bone steak. The staff in the restaurant are also praised for their professionalism and dedication. However, the breakfast service garners mixed feelings. While the quality and taste are acknowledged, concerns about variety, timing and pricing suggest room for improvement.
Although one of the less favorable aspects is the hotel's WiFi, which many found unreliable and cumbersome with its 24-hour validity system, this does not significantly detract from the overall positive experience. Maintaining and enhancing the WiFi quality could further elevate guest satisfaction.
In summary, New Fairmount Hotel and Casino excels due to its optimal city center location, clean and spacious accommodations, outstanding staff service and commendable dining experiences, making it a solid choice for travelers looking to explore Livingstone and its attractions.
Protea Hotel by Marriott Livingstone is a highly recommended hotel for those who want to explore Livingstone's attractions. Its prime location near Victoria Falls and proximity to restaurants and the market make it an excellent base for adventure activities. The breakfast is a real highlight with guests praising the great variety and quality of food, as well as the lovely and excellent staff. The dinner is also highly rated with guests describing the food as great and amazing. The rooms are spacious, soundproof and stylish with comfortable beds and modern facilities. The hotel maintains a high level of cleanliness with professional and friendly staff who go above and beyond to assist guests. Overall, Protea Hotel by Marriott Livingstone is a great choice for those who want a comfortable and enjoyable stay in Livingstone.