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Summary of reviewsPlatinum Hotel in Xindian offers a tranquil retreat away from the lively atmosphere of downtown Taipei. Its location, while slightly removed from the city center, provides a peaceful environment and is accessible via light rail and a nearby MRT station. Guests appreciate the ease of driving to the hotel, with ample parking and shuttle services from Taoyuan Airport enhancing connectivity to Taipei's attractions.
The breakfast at Platinum Hotel is well-regarded for its variety, catering to both Chinese and Western tastes. Guests enjoy a range of delicious and healthy options, supported by courteous and friendly staff, contributing to a pleasant dining atmosphere. Though some guests find the breakfast selection average and the cost on the higher side, the overall quality and options are frequently praised.
Room accommodations at Platinum Hotel are consistently noted for their spaciousness and comfort. Guests highlight the cozy ambiance, clean decor, and comfortable beds, enhancing relaxation. The rooms vary in size but maintain high standards of cleanliness and maintenance, with some offering picturesque views of the surrounding mountains. Despite the absence of a bathtub in some rooms, the overall room quality receives positive feedback.
The hotel's cleanliness standard is a key factor in enhancing guest satisfaction. Reviews often mention the modern and immaculate environment, commending the tidy and well-maintained rooms and bathrooms. Public areas also reflect this high standard, contributing to the overall positive guest experience.
The standout feature of Platinum Hotel, however, is its staff. Guests continually praise the exceptional service provided by the friendly and welcoming team, enhancing the overall hospitality experience. The staff's professionalism and proactive attitude ensure guests feel valued and well-attended. Their proficiency in English facilitates communication with international travelers, and services like guest pick-up from Xindian Station underscore their commitment to convenience and care. Overall, the staff's dedication plays a significant role in making Platinum Hotel a comfortable and inviting destination. Show more
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Hotel with Parking
The hotel is likely to have parking facilities. Hotels in this category often offer parking as a standard amenity.
Luxury Hotel
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Room Types
Standard Twin RoomThe twin room provides a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The spacious twin room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Executive Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Deluxe RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Premier RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Exquisite RoomThe double room offers a wardrobe, a safe deposit box, as well as a private bathroom featuring a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Twin Room with TerraceThe spacious twin room provides air conditioning, soundproof walls, a terrace with an inner courtyard view as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe Room with Mountain ViewThe double room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Deluxe Double Room with Mountain View - High FloorThe double room includes a private bathroom, well-fitted with a bath, a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.
Standard Quadruple RoomThe quadruple room provides an electric kettle, a carpeted floor, as well as a private bathroom boasting a shower and slippers. The air-conditioned quadruple room offers a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 2 beds.
About Platinum Hotel
License: 286
Guest Reviews
8.7
Very Good
Location
Nestled in Xindian, the Platinum Hotel offers a serene escape away from the hustle and bustle of downtown Taipei. Its location provides a peaceful and quiet environment, appealing to those seeking tranquility. While the hotel is situated further from the city center, it remains easily reachable via the light rail, making it convenient for guests who prefer walking. Driving to the hotel is hassle-free, with ample parking available. Although transportation options might be somewhat limited, a nearby MRT station and shuttle services from Taoyuan Airport enhance access to key attractions like Matsuyama's night market and the Lantern Festival at Longshan Temple. This isolation might suit travelers seeking a relaxing retreat while still remaining connected to Taipei's vibrant experiences.
Breakfast
The breakfast experience at Platinum Hotel offers a diverse array of options to suit a variety of palates, catering to both Chinese and Western tastes. Guests can enjoy a delicious and abundant breakfast, with some highlighting the exceptional quality and healthy offerings. The courteous and friendly staff contribute to a pleasant dining atmosphere, ensuring a clean and tasty start to the day. However, some guests found the breakfast to be average or just okay, noting that the variety could be expanded. While the breakfast comes at an additional cost, which some consider pricey, many still commend the overall quality and enjoy the extensive options available.
Rooms
Platinum Hotel offers a consistently satisfying room experience for its guests. The rooms are praised for being spacious, providing ample space that contributes to a comfortable and cozy stay. The decor throughout the hotel adds to the pleasing ambiance, with rooms offering a clean and well-arranged space. Guests often highlight the comfortable beds and pillows, enhancing their overall relaxation. Despite varying room sizes, from moderate to deluxe, the quality remains high, with clean and well-maintained environments. Additionally, some rooms boast nice views, including little mountains, and offer a quiet retreat from the bustling city. While one guest did mention the absence of a bathtub, which might disappoint those seeking a soak, overall room quality and service receive positive feedback for making the stay enjoyable and restful.
Cleanliness
Platinum Hotel has consistently impressed guests with its high standards of cleanliness. Multiple reviews highlight the hotel’s clean and modern environment, which is both quiet and spacious. The rooms and bathrooms receive particular praise for being tidy and well-maintained, while the overall atmosphere is described as comfortable and orderly. The hotel’s public spaces also contribute to the positive experience, reflecting its recent opening with fresh and immaculate conditions. Overall, guests find the cleanliness of the Platinum Hotel to be a key aspect of their stay, enhancing their comfort and satisfaction.
Staff
At Platinum Hotel, guests consistently highlight the exceptional quality of the staff's service. Visitors praise the staff members for their friendliness, noting that their warm and welcoming demeanor enhances the overall hospitality experience. The staff is described as proactive and possessing a commendable attitude, ensuring that guests feel valued and attended to. Numerous reviews commend the front desk and reception team's professionalism, underscoring their courteous and approachable nature, which contributes to a smooth check-in process.
Whether assisting with inquiries or providing directions, the hotel staff is recognized for their helpfulness. Specific mention of the team's proficiency in speaking English indicates their adaptability and ease in communicating with international travelers. Additionally, the gesture of offering guest pick-up from Xindian Station further illustrates the staff's commitment to convenience and care. Overall, the consistent positive feedback about the staff underscores their role in making the hotel a welcoming and comfortable destination for guests.
No, Platinum Hotel doesn't have any pool.
No, a spa isn't available at Platinum Hotel.
No, Platinum Hotel doesn't allow dogs.
Yes, parking facilities are available at Platinum Hotel.