The Koos Hotel
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Summary of reviewsThe Koos Hotel is highly regarded for its excellent location, situated in close proximity to Dapinglin MRT station, making it convenient for getting around the city. Guests appreciate the nearby variety of dining options, stores and restaurants and the availability of free parking adds to its appeal, especially for those driving. The hotel's location is also advantageous for different types of travelers with attractions like Yu Long City and the examination institute nearby.
The rooms at The Koos Hotel are frequently praised for their spaciousness and cleanliness. Many visitors note that the rooms are very clean and tidy, featuring ample space for relaxation. The floor-to-ceiling windows offering pleasant views add to the overall atmosphere. Guests typically appreciate the large, comfortable beds and couches that enhance the experience of comfort, despite occasional mentions of old internal facilities and rare incidences of a musty smell.
Cleanliness in general receives favorable feedback with many guests acknowledging the effort of the diligent cleaning staff. The overall environment is deemed reasonably clean, though specific areas like moldy chair cushions, dusty balconies and minor maintenance issues, including narrow shower spaces and peeling bathroom ceilings, are highlighted occasionally. Instances of more severe cleanliness problems, such as dirt and damp bedding, were mentioned but seem to be less frequent.
The staff at The Koos Hotel is lauded for their friendliness and helpfulness with many reviews highlighting their courteous attitude. Guests appreciate the older reception staff and the diligent cleaning team, complimenting their friendly demeanor and work ethic. While there are some remarks about a lack of enthusiasm and patience from the front desk staff on occasion, the majority of feedback reflects a positive experience with the hotel personnel.
The beds at The Koos Hotel provide a mixed experience. Many guests find them firm yet comfortably so, leading to quiet and restful sleep. The cleanliness of the bedding is also noted positively. However, some travelers find the beds excessively hard and uncomfortable with rare instances of beds feeling sticky or appearing wet.
In summary, The Koos Hotel offers a highly convenient location, spacious and clean rooms and generally friendly and helpful staff, making it a suitable choice for many travelers. However, there’s room for improvement in some areas of cleanliness and maintenance and the firmness of the beds may not suit everyone.
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The rooms at The Koos Hotel are frequently praised for their spaciousness and cleanliness. Many visitors note that the rooms are very clean and tidy, featuring ample space for relaxation. The floor-to-ceiling windows offering pleasant views add to the overall atmosphere. Guests typically appreciate the large, comfortable beds and couches that enhance the experience of comfort, despite occasional mentions of old internal facilities and rare incidences of a musty smell.
Cleanliness in general receives favorable feedback with many guests acknowledging the effort of the diligent cleaning staff. The overall environment is deemed reasonably clean, though specific areas like moldy chair cushions, dusty balconies and minor maintenance issues, including narrow shower spaces and peeling bathroom ceilings, are highlighted occasionally. Instances of more severe cleanliness problems, such as dirt and damp bedding, were mentioned but seem to be less frequent.
The staff at The Koos Hotel is lauded for their friendliness and helpfulness with many reviews highlighting their courteous attitude. Guests appreciate the older reception staff and the diligent cleaning team, complimenting their friendly demeanor and work ethic. While there are some remarks about a lack of enthusiasm and patience from the front desk staff on occasion, the majority of feedback reflects a positive experience with the hotel personnel.
The beds at The Koos Hotel provide a mixed experience. Many guests find them firm yet comfortably so, leading to quiet and restful sleep. The cleanliness of the bedding is also noted positively. However, some travelers find the beds excessively hard and uncomfortable with rare instances of beds feeling sticky or appearing wet.
In summary, The Koos Hotel offers a highly convenient location, spacious and clean rooms and generally friendly and helpful staff, making it a suitable choice for many travelers. However, there’s room for improvement in some areas of cleanliness and maintenance and the firmness of the beds may not suit everyone.
Family Friendly Hotel
Business Hotel
Accessible Hotel
About The Koos Hotel
License: 9114170
Guest Reviews
Location
Rooms
Guests have also noted that the rooms frequently feature big beds, such as king-size beds, as well as comfortable couches, enhancing the experience of comfort. While there are mentions of the internal facilities being somewhat old and a few instances of a musty smell, these issues have not been widespread among guests.
Overall, the rooms at The Koos Hotel meet the expectations of many travelers looking for a spacious and clean place to stay, complemented by a generally pleasant atmosphere.
Beds
However, some guests did find the beds excessively hard and uncomfortable with a few even describing the mattresses as extremely hard and uneven. Additionally, there were isolated complaints about the beds feeling sticky or appearing wet, which could concern some travelers.
Overall, while the firmness of the beds at The Koos Hotel may appeal to those who prefer solid support, it may not be the best choice for individuals who favor a softer sleeping surface.
Cleanliness
Issues such as moldy chair cushions, dust on the balcony and minor maintenance problems like a peeling bathroom ceiling and narrow shower spaces were frequently mentioned. Some guests observed more severe cleanliness problems, including dirt, damp bedding and hair under pillows. Instances of cockroach sightings, broken air conditioning and strong smoke odors further detract from the experience. The hotel's decor, while somewhat outdated, still manages to present a reasonably clean atmosphere overall.
In summary, while The Koos Hotel delivers convenience and a fair standard of cleanliness, improvements in facility maintenance and thoroughness in cleaning practices are necessary to provide a consistently positive guest experience.
Staff
However, there are a few inconsistencies. Some feedback mentions that the front desk staff can sometimes lack enthusiasm and phone etiquette with occasional comments on a serious demeanor during check-in and a bit of impatience when asked questions. Despite these occasional concerns, the overall takeaway is that the staff generally provides excellent service, being friendly, courteous and very helpful, ensuring guests feel well-informed and welcomed.
No, The Koos Hotel doesn't have any pool.
No, a spa isn't available at The Koos Hotel.
No, The Koos Hotel doesn't allow dogs.
No, parking facilities aren't available at The Koos Hotel.
No, The Koos Hotel doesn't have a gym.
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