Hotel Ibis Lisboa Sintra
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Summary of reviewsHotel Ibis Lisboa Sintra offers a practical and convenient stay for travelers, notably those with vehicles. Strategically located between Lisbon and Sintra and in close proximity to major highways and the Lisbon airport, the hotel provides easy access to a range of regional attractions including Cascais and Estoril. The quiet, commercial area ensures a peaceful environment, although the placement outside the city center may not appeal to everyone. Despite limited public transport, the hotel’s location is well-suited for those driving with guests appreciating the convenient parking and reasonable pricing.
The cleanliness of the hotel consistently impresses guests, who find both rooms and common areas well-maintained. The staff receive frequent praise for their friendliness, professionalism and willingness to assist, adding to the overall positive atmosphere of the hotel.
The breakfast garners generally favorable reviews with guests appreciating its variety and quality, including fresh orange juice and a pancake machine. Although some criticize the limited options and the additional cost, the extended breakfast hours and friendly service are seen as significant pluses. Dinner options, while available 24/7, are seen as limited and somewhat overpriced with a call for a broader and higher-quality menu.
Rooms are described as clean, comfortable and functional, often well-insulated and quiet. Despite some reports of small bathrooms, outdated furniture and occasional odors, guests find the rooms suitable for short stays or business trips, particularly noting the comfortable beds.
WiFi performance is a mixed experience with many praising its reliability and speed, although others report connectivity issues. These inconsistencies suggest that improvements could be made in network quality.
Parking receives a mixed response with limited free outdoor spaces and an affordable but sometimes tight underground garage. While the parking situation is generally well-regarded, expanding capacity could enhance guest satisfaction.
The hotel’s pet-friendly policy is a significant draw for travelers with animals, despite additional charges per pet. Special considerations such as ground-floor rooms for easy access demonstrate the hotel’s dedication to accommodating guests traveling with pets.
Overall, Hotel Ibis Lisboa Sintra presents itself as a clean, comfortable and strategically located choice, especially suited for guests with cars, offering good service and value for money. Improvements in specific areas such as dinner options, WiFi consistency and room amenities could further elevate the guest experience.
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The cleanliness of the hotel consistently impresses guests, who find both rooms and common areas well-maintained. The staff receive frequent praise for their friendliness, professionalism and willingness to assist, adding to the overall positive atmosphere of the hotel.
The breakfast garners generally favorable reviews with guests appreciating its variety and quality, including fresh orange juice and a pancake machine. Although some criticize the limited options and the additional cost, the extended breakfast hours and friendly service are seen as significant pluses. Dinner options, while available 24/7, are seen as limited and somewhat overpriced with a call for a broader and higher-quality menu.
Rooms are described as clean, comfortable and functional, often well-insulated and quiet. Despite some reports of small bathrooms, outdated furniture and occasional odors, guests find the rooms suitable for short stays or business trips, particularly noting the comfortable beds.
WiFi performance is a mixed experience with many praising its reliability and speed, although others report connectivity issues. These inconsistencies suggest that improvements could be made in network quality.
Parking receives a mixed response with limited free outdoor spaces and an affordable but sometimes tight underground garage. While the parking situation is generally well-regarded, expanding capacity could enhance guest satisfaction.
The hotel’s pet-friendly policy is a significant draw for travelers with animals, despite additional charges per pet. Special considerations such as ground-floor rooms for easy access demonstrate the hotel’s dedication to accommodating guests traveling with pets.
Overall, Hotel Ibis Lisboa Sintra presents itself as a clean, comfortable and strategically located choice, especially suited for guests with cars, offering good service and value for money. Improvements in specific areas such as dinner options, WiFi consistency and room amenities could further elevate the guest experience.
Hotel near Golf Courses
This hotel offers basic amenities and is located within a reasonable distance from Sintra's attractions and golf courses, providing an affordable option for golf travelers.
Dog Friendly Hotel
Hotel Ibis Lisboa Sintra is a budget-friendly option that welcomes pets. Its straightforward service may appeal to travelers seeking practical accommodations for themselves and their dogs.
Hotel with Parking
Hotel Ibis Lisboa Sintra provides a private parking garage for a fee of €3 per night and a free outdoor parking area, though spaces are limited and often quickly occupied. An electric car charging station is also available.
Cheap Hotel
Ibis hotels are known for providing budget-friendly accommodations. While located in Issy-les-Moulineaux, it provides a standardized level of comfort at an affordable price. It offers essential amenities for a comfortable stay.
Accessible Hotel
About Hotel Ibis Lisboa Sintra
License: 3063
Guest Reviews
Location
The hotel is situated outside the central areas, in a commercial and industrial zone, which some might find unappealing. However, this positioning guarantees a quiet environment away from the city hustle, ideal for rest and tranquility. Despite the peripheral location, the hotel remains close to amenities such as supermarkets and offers easy navigation to key sites, including Sintra’s castles.
While public transport options are limited, the proximity to major roads ensures easy travel for those driving. Guests appreciated the value for money with favorable mentions of parking availability and reasonable pricing. The hotel also garners praise for its excellent service, cleanliness, comfortable rooms and pet-friendly policies.
In summary, Hotel Ibis Lisboa Sintra is best suited for travelers with a vehicle due to its strategic location between key destinations and the comfort it offers, making it a practical base for exploring Sintra and its surroundings.
Breakfast
On the other hand, there are occasional remarks about limited options, particularly in terms of gluten-free alternatives and the lack of scrambled eggs has been mentioned as a downside by several reviewers. Some guests found the breakfast area to be limited in capacity and cleanliness with occasional lapses in the restocking of certain items like fruit and jams. There are also comments on the relatively high cost of breakfast, which is not included in the room rate and needs to be paid separately.
Despite the criticisms, the breakfast generally receives commendations for being diverse and sufficient with friendly service adding to the dining experience. The extended breakfast hours are appreciated, providing flexibility for guests. Overall, while there is room for improvement, the breakfast at Hotel Ibis Lisboa Sintra largely satisfies most guests with its ample offerings and quality.
Dinner
While some guests find the straightforward catering acceptable for a quick meal, others express disappointment with the variety and quality, citing issues like poorly heated dishes and a lack of gluten-free options. Limited dinner choices and occasional unavailability of items have also drawn some criticism.
The breakfast offerings are similarly described as simple but sufficient, though not remarkable. Positive highlights include the friendly and accommodating staff who enhance the dining experience and the option to dine within the hotel, especially when other nearby options are lacking. Overall, guests recommend improvements in menu variety and quality to match the convenience of the 24-hour food service.
Rooms
However, some guests mentioned that the rooms lacked certain amenities such as refrigerators, minibars and sufficient electrical outlets. The bathrooms, although clean, were sometimes described as small and in need of better maintenance. The air conditioning and heating systems were points of contention with some guests finding the rooms too hot or poorly ventilated.
Several reviews noted that the rooms had a strange odor, possibly from previous guests smoking inside. Additionally, some guests found the furniture to be outdated and the rooms somewhat worn out. Despite these issues, the rooms were still largely seen as providing good value for money, especially for short stays or business trips.
Overall, Hotel Ibis Lisboa Sintra offers clean and comfortable rooms that meet basic needs, but guests may encounter some minor inconveniences related to room amenities and maintenance.
Beds
However, there were notable criticisms as well. Some guests felt the beds were not up to the standard of other Ibis hotels, citing issues such as uncomfortable or thin mattresses and low-quality or uncomfortable pillows. A few reviews mentioned sagging mattresses and small or narrow single beds, which led to an uncomfortable sleep experience for some.
In summary, while many reviews affirm the comfort of the beds at Hotel Ibis Lisboa Sintra, there are recurring mentions of areas needing improvement, particularly regarding the quality and size of some mattresses and pillows.
Cleanliness
The hotel itself is described as clean and functional, offering a pleasant stay with ample parking and accessible facilities. Room and bathroom cleanliness receive considerable praise, supporting an overall sense of comfort. Staff friendliness and effective cleaning service are recurrent themes, reflecting the hotel's commitment to maintaining a hygienic environment.
However, a few areas for improvement were noted. Some guests reported occasional issues such as strange smells in rooms, dust on surfaces and unclean towels. These isolated incidents suggest a need for greater consistency in some aspects of room maintenance.
Overall, Hotel Ibis Lisboa Sintra stands out for its high cleanliness standards, comfortable accommodations and efficient service, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
However, there are occasional mentions of inconsistency with some guests experiencing less friendly interactions or slower service at times. Despite these occasional shortcomings, the general consensus remains positive toward the staff's dedication to providing great customer care and maintaining a pleasant atmosphere throughout the hotel.
Wi-Fi
However, not all guests shared this sentiment. Some reported issues such as slow speeds, little coverage in their rooms or entirely non-existent service. Reviews mentioning "WiFi was weak/nonexistent" and "internet didn't work" point out significant flaws in the hotel’s internet service for some users. In particular, complaints about the WiFi being very poor or unavailable suggest that there might be inconsistencies in the network quality.
Overall, while many find the WiFi service at Hotel Ibis Lisboa Sintra to be satisfactory and dependable, others have experienced notable connectivity issues.
Parking
Many guests appreciated the ample paid parking, describing it as both safe and convenient. Despite this, some reviews highlight a consistent issue with the limited number of parking spaces, both free and paid. The lack of sufficient parking, especially after 10 pm, was a recurring concern.
On the positive side, the parking facilities, when available, were found to be easily accessible and reasonably priced with some guests noting that it was the best parking arrangement they encountered during their trip. However, improvements could be made to expand the free parking capacity and ensure spaces are reserved exclusively for hotel guests. Overall, the parking options at Hotel Ibis Lisboa Sintra generally meet guests' needs, although enhancements in capacity and management could further elevate the experience.
Accessible
The hotel's rooms and bathrooms are designed with accessibility in mind, featuring elements like accessible cabins, although some reviews mention that the bathrooms are quite small. Unfortunately, certain rooms had layout issues that detracted from overall accessibility. The hotel could improve in clearly communicating about room accessibility features prior to check-in, as some guests were given accessible rooms without prior notice.
Despite these few drawbacks, the staff at Hotel Ibis Lisboa Sintra receives high praise for their attentiveness and willingness to assist. This creates a supportive environment for guests with mobility challenges. While the hotel is described as well-prepared to accommodate people with reduced mobility, there are minor areas that could benefit from enhancements to further improve guest satisfaction. Overall, the hotel's great location and helpful staff contribute significantly to its positive accessibility ratings.
Dog Friendly
However, there are additional charges for pets, specifically €15 per pet per night, which some guests feel is relatively high. Despite this, the hotel’s overall affordability and the benefit of being able to accommodate pets make it a favorable choice for many.
The hotel ensures convenience by offering ground floor rooms to guests with multiple pets, making it easier to manage their needs. This attention to detail extends to specific needs, such as providing continuous reception to pets and being considerate towards travelers with disabilities who rely on their pets.
While a few reviews mentioned disturbances caused by dogs barking at night, the friendly and honest service of the staff and comfortable accommodations are consistently highlighted. This balance of pet-friendliness with quality service makes Hotel Ibis Lisboa Sintra a viable option for pet owners looking for a welcoming stay.
No, Hotel Ibis Lisboa Sintra doesn't have any pool.
No, a spa isn't available at Hotel Ibis Lisboa Sintra.
Yes, Hotel Ibis Lisboa Sintra welcomes dogs.
Yes, parking facilities are available at Hotel Ibis Lisboa Sintra.
No, Hotel Ibis Lisboa Sintra doesn't have a gym.
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