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Summary of reviewsAleksandar Palace Hotel Congress Center & SPA enjoys favorable reviews, especially highlighting positive aspects in various key areas. Located near a picturesque river and urban park, the hotel offers a tranquil retreat ideal for business travelers, sports event attendees and guests seeking a quieter ambiance away from the city center. Its proximity to venues like the "Boris Trajkovski" Arena and the national stadium, coupled with ample parking and easy taxi access, further enhances its appeal. Scenic walks through the urban forest park offer a pleasant path to the city center, though some may find the lack of robust public transportation and ongoing construction slightly inconvenient.
In terms of dining, the hotel's breakfast is generally praised for its variety and freshness, despite minor inconsistencies in temperature and timeliness. Guests often highlight the enjoyable buffet spread, although occasional feedback points to the need for improvements in consistency. Dinner experiences vary with some guests lauding the à la carte options for their taste while others find the restaurant service lacking in warmth and value.
Room accommodations are frequently commended for their spaciousness, cleanliness and modern amenities. Many guests appreciate the large, well-decorated rooms featuring modern comforts like electric fireplaces and scenic views. While some suggest a need for better attention to detail in cleanliness, especially in bathrooms, the overall room experience is positive.
Cleanliness throughout the hotel is highly rated with guests often noting the spotless and serene environment. The staff further amplifies this positive guest experience, earning accolades for their professionalism, courtesy and efficiency, particularly at the reception and housekeeping departments.
However, the hotel's pool and spa facilities receive mixed reviews due to operational issues like inconsistent water temperature and non-functional amenities, suggesting an area for improvement. Nonetheless, the beds are largely praised for their comfort, contributing to a restful stay despite minor concerns with pillow size and cleanliness.
Overall, Aleksandar Palace Hotel Congress Center & SPA provides a comfortable, elegant and relatively tranquil lodging experience, complemented by a dedicated staff and well-praised room amenities, making it a preferred choice for many travelers. Show more
Read review summaries for all categories
Categories
Luxury Hotel
A 5-star hotel included in several luxury hotel lists for North Macedonia, known for its congress center and spa facilities.
Hotel for Honeymoon
This hotel offers luxurious accommodations and a comprehensive spa center. The expansive grounds and variety of amenities provide a romantic and relaxing environment for honeymooners.
Hotel with Spa
This hotel offers a SPA and fitness center. All rooms are air conditioned and include spa bath.
Family Friendly Hotel
This hotel offers a comprehensive experience with its congress center and spa facilities, making it suitable for families who want both relaxation and activities. The spa provides a relaxing environment for parents, while the congress center might host events that could be engaging for older children. Furthermore, it is tagged as a hotel, implying standard amenities and services suitable for families.
Romantic Hotel
Aleksandar Palace Hotel Congress Center & SPA offers spacious rooms and spa facilities, providing a comfortable and relaxing stay for couples. Its amenities and convenient location add to its appeal.
Hotel with Swimming Pool
This hotel offers a comprehensive spa and wellness center, including multiple swimming pools (indoor and outdoor), providing guests with various options for relaxation and recreation. It is a luxury option with congress center facilities.
Heated Pool Indoor Pool
Business Hotel
As a congress center and spa, this hotel likely offers extensive meeting and event spaces along with amenities suitable for business travelers. It is well-equipped to host conferences and business events.
Hotel with Parking
Situated by the river Vardar, this hotel offers free private parking on site. An indoor garage is also available for a surcharge.
Accessible Hotel
Aleksandar Palace Hotel Congress Center & SPA provides wheelchair access to common and public areas within the hotel.
Hotel with Gym
This hotel features a comprehensive fitness center and spa facilities. It is located on the bank of the river Vardar next to Skopje City Park. The combination of fitness and relaxation amenities makes it a top choice.
Hotel with Tennis Courts
Features four tennis courts, two basketball courts, and one football court, making it an excellent choice for sports enthusiasts. The hotel also offers a fitness center and is located next to Skopje City Park.
5-Star Hotel
This hotel offers a congress center and spa facilities. It provides comfortable accommodations and is well-suited for both business and leisure travelers. The hotel features a range of amenities for a relaxing and productive stay.
Hotel with Indoor Pool
This hotel offers a heated indoor pool and a dedicated wellness center. The facilities include a hot tub and sauna, and some rooms feature marble bathrooms with spa baths, enhancing the overall in-room and facility-based spa experience.
Hotel with Heated Pool
This hotel is a top choice due to its comprehensive SPA facilities, including a heated pool, alongside its congress center amenities. The combination of relaxation and functionality makes it ideal for various travelers.
Hotel near Nightlife Spots
Room Types
Double Room with BalconyThis air-conditioned room features a flat-screen Smart TV with satellite and cable channels, a minibar, a safety deposit box and a balcony. The marble bathroom is fitted with a spa bath, a bathrobe, slippers and free toiletries.
Junior SuiteThis air-conditioned room features a flat-screen Smart TV with satellite and cable channels, a minibar, a safety deposit box and a balcony. The marble bathroom is fitted with a spa bath, a bathrobe, slippers and free toiletries.
Executive SuiteThis air-conditioned room features a flat-screen Smart TV with satellite and cable channels, a minibar, a safety deposit box and a balcony. The marble bathroom is fitted with a spa bath, a bathrobe, slippers and free toiletries.
Executive Triple Room with BalconyThe spacious triple room provides air conditioning, soundproof walls, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Presidential SuiteThe unit has 3 beds.
Guest Reviews
8.8
Excellent
Location
Aleksandar Palace Hotel Congress Center & SPA offers a mixed yet favorable location. Situated by the picturesque river and next to a serene city park, it provides a peaceful retreat away from the bustling city center. The hotel's proximity to the "Boris Trajkovski" Arena and the national stadium makes it ideal for sports and cultural event attendees. Though somewhat remote from the city center, the hotel compensates with easy taxi access and ample parking for those traveling by car.
Guests appreciate the calm neighborhood and the scenic walks through the urban forest park, which bring them to the city center in about 30 to 40 minutes. It's a smart spot for business travelers with offices nearby and those who enjoy quieter stays near green spaces. Additionally, the nearby zoo and park present pleasant options for leisure activities.
However, accessibility by public transportation is limited and the ongoing construction can result in traffic delays when heading into or out of the city center. Despite these minor inconveniences, the overall sentiment towards the hotel’s location remains positive, underscored by its tranquility, cleanliness and amenities that cater to diverse needs.
Breakfast
The breakfast experience at Aleksandar Palace Hotel Congress Center & SPA garners a range of opinions from guests with many highlighting its positive aspects. The buffet breakfast is frequently praised for its variety and richness with guests noting a good selection of options, including fresh omelettes and tasty goat cheese. Many have found the breakfast to be excellent, great and even exceptional, often commenting on the freshness and tastiness of the offerings.
However, there are also areas where improvement could be made. Some guests have pointed out issues such as cold pastries, cold eggs or sausages and limited variety, especially when the same items are repeated daily. A few guests also mentioned that the breakfast was not always on time with hot items becoming cold by the later hours. Despite these criticisms, the staff's effort to offer packed breakfasts for early departures was appreciated. Overall, while the breakfast at Aleksandar Palace Hotel receives substantial praise for its offerings and variety, some consistency and quality enhancements could make the dining experience even better.
Dinner
Aleksandar Palace Hotel Congress Center & SPA offers a mixed dining experience. On the positive side, many guests praised the food as excellent and very tasty. Some enjoyed every single bite of their meals, especially the à la carte dinner options. However, not all feedback was favorable; some found the restaurant's food disappointing, notably in terms of price-performance ratio and cited a lack of coziness. There were also remarks about cost-cutting measures impacting the dining service, attributed to low guest numbers and COVID-19 restrictions. For those considering dining options, while some meals may delight, others might be underwhelming.
Rooms
Aleksandar Palace Hotel Congress Center & SPA offers a range of rooms that are frequently praised for their spaciousness, comfort and modern amenities. Guests appreciate the large, high-ceilinged rooms, which are described as lovely, beautifully decorated and sometimes newly refurbished. The hotel certainly impresses with its modern, posh aesthetic, featuring a grand lobby that enhances its overall elegant appearance.
The accommodations are noted for being exceptionally clean and comfortable with many guests highlighting the excellent quality of their stay in terms of room layout and bedding comfort. Modern conveniences such as electric fireplaces and beautiful views add to the overall charm of the rooms.
However, some areas could use attention to detail, particularly in terms of cleanliness under pillowcases and mirrors and the appearance of the bathrooms, which guests occasionally find outdated or in need of renovation. Despite these minor issues, the spacious and well-furnished rooms generally contribute to a positive and enjoyable stay at the hotel.
Beds
Aleksandar Palace Hotel Congress Center & SPA generally receives positive feedback regarding the comfort of their beds with numerous guests highlighting the extreme comfort and good quality of the beds and mattresses. Many found the beds to be extremely comfortable, very good and praised the use of comfortable mattresses. The rooms themselves are described as spacious, clean and pleasant, contributing to an overall comfortable stay. However, there were some minor concerns mentioned, such as pillows being too small and occasional issues with pillow stains and unchanged sheets. Despite these few negative points, the consensus remains that the beds at Aleksandar Palace Hotel provide a comfortable and restful experience for most guests.
Cleanliness
Aleksandar Palace Hotel Congress Center & SPA is widely praised for its cleanliness with multiple reviews emphasizing the exceptionally clean and spotless condition of both the rooms and common areas. Guests frequently highlight the perfect cleanliness and the exceptionally comfortable and cozy accommodations. The hotel's cleanliness is often described as impeccable, contributing to a calm and peaceful atmosphere complemented by helpful and polite staff. Despite these overwhelmingly positive comments, a few guests noted areas needing improvement, such as some parts of the bathroom showing wear and occasional lapses in housekeeping. Nonetheless, the majority of reviews suggest a consistently high standard of cleanliness at the hotel.
Staff
At the Aleksandar Palace Hotel Congress Center & SPA, guests frequently praise the staff for their courtesy and attentiveness. Noteworthy mentions include the reception staff who are consistently described as polite, professional and exceptionally helpful. Many guests highlight their positive interactions with the front desk and concierge, noting their friendliness, efficiency and readiness to assist with any needs. The housekeeping team is also appreciated for their efficiency and the room service team for their friendliness.
The professional demeanor of the staff is a recurring theme with multiple reviews emphasizing their accommodating and supportive nature. In contrast, the restaurant staff received mixed reviews with some guests finding their interactions less satisfactory.
Overall, the personnel at the Aleksandar Palace Hotel are frequently commended for their kindness, professionalism and consistent commitment to excellent service, contributing significantly to the hotel's welcoming atmosphere.
Pool
Visitors to the Aleksandar Palace Hotel Congress Center & SPA have noted several critical aspects regarding the pool and spa facilities. Despite mentions of a nice pool and closeness to a nearby waterpark, many guests reported several operational issues. Frequent complaints included cold or inconsistent pool water temperatures and periods where the pool was either not operational or temporarily out of water.
The spa faced similar criticisms with guests describing it as crowded and falling short of expectations. Issues such as non-functioning Turkish baths and Jacuzzis and overall inconsistency in spa services were common points of dissatisfaction. Additionally, there were mentions of outdated bathrooms and spa infrastructure needing rehabilitation.
The overall sentiment suggests that while the hotel has potential with its pool and spa offerings, current operational inefficiencies and upkeep issues significantly impact the guest experience.
Yes, Aleksandar Palace Hotel Congress Center & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Aleksandar Palace Hotel Congress Center & SPA.
No, Aleksandar Palace Hotel Congress Center & SPA doesn't allow dogs.
Yes, parking facilities are available at Aleksandar Palace Hotel Congress Center & SPA.
Yes, Aleksandar Palace Hotel Congress Center & SPA has a gym.