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Accessible Hotels with Swimming Pool in Slaton
41 HOTELS IN AND AROUND SLATONRanking can be influenced by the commissions we receive.20 hotels nearby!
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Summary of reviews
The Red Roof Inn Lubbock is appreciated for its strategic location, particularly its ease of access from the highway and proximity to events like Texas Tech football games. Some guests, however, raised concerns about the surrounding neighborhood. The hotel's breakfast offerings received mixed reviews with some appreciating the basic selection while others found it lacking in variety and quality.
The rooms are spacious with comfortable beds and effective air conditioning contributing to a positive stay for many guests. However, issues with cleanliness, readiness upon arrival and non-functional amenities like phones and TVs were frequently reported, indicating the need for better maintenance and updates.
Cleanliness across the property, including common areas and rooms, is a major concern among guests. Reports of dirty hallways, unpleasant odors and unkempt rooms highlight a need for comprehensive cleaning and better upkeep.
A bright spot in the reviews is the helpful and friendly staff, who often go above and beyond to assist guests. Specific staff members have been recognized for their exceptional service, contributing positively to the overall guest experience despite occasional instances of the staff being overwhelmed.
The WiFi service at the hotel receives criticism for its unreliability, which caused frustration among guests depending on a stable internet connection.
The indoor pool is a favorite feature for some guests, although operational inconsistencies and limited opening hours were noted by others.
While many guests find the beds comfortable and conducive to a good night's sleep, complaints about cleanliness and the condition of some beds highlight areas for improvement.
For travelers with disabilities, the hotel poses several challenges. Issues with elevator reliability, limited handicap parking and inadequate in-room accessibility features suggest that the hotel could benefit from better accommodating guests with mobility issues.
Overall, while the Red Roof Inn Lubbock has several positive attributes including friendly staff, a convenient location and comfortable beds, it requires significant improvements in cleanliness, maintenance and accessibility to meet guest expectations fully.
The rooms are spacious with comfortable beds and effective air conditioning contributing to a positive stay for many guests. However, issues with cleanliness, readiness upon arrival and non-functional amenities like phones and TVs were frequently reported, indicating the need for better maintenance and updates.
Cleanliness across the property, including common areas and rooms, is a major concern among guests. Reports of dirty hallways, unpleasant odors and unkempt rooms highlight a need for comprehensive cleaning and better upkeep.
A bright spot in the reviews is the helpful and friendly staff, who often go above and beyond to assist guests. Specific staff members have been recognized for their exceptional service, contributing positively to the overall guest experience despite occasional instances of the staff being overwhelmed.
The WiFi service at the hotel receives criticism for its unreliability, which caused frustration among guests depending on a stable internet connection.
The indoor pool is a favorite feature for some guests, although operational inconsistencies and limited opening hours were noted by others.
While many guests find the beds comfortable and conducive to a good night's sleep, complaints about cleanliness and the condition of some beds highlight areas for improvement.
For travelers with disabilities, the hotel poses several challenges. Issues with elevator reliability, limited handicap parking and inadequate in-room accessibility features suggest that the hotel could benefit from better accommodating guests with mobility issues.
Overall, while the Red Roof Inn Lubbock has several positive attributes including friendly staff, a convenient location and comfortable beds, it requires significant improvements in cleanliness, maintenance and accessibility to meet guest expectations fully.
Categories
Accessible
Pool
Indoor Pool
Dog Friendly
$
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Summary of reviews
Americas Best Value Inn Lubbock East consistently provides a positive experience for travelers, particularly due to its convenient location and value for money. Positioned just off Interstate 27, the hotel offers easy access to highways, making it an ideal stop for those on the move, while still providing a peaceful, quiet setting. Its proximity to notable sites like Texas Tech University and nearby shopping areas, despite limited immediate amenities, adds to its appeal.
The breakfast service is highly praised for its quality and variety, with guests enjoying a comprehensive selection of hot and cold dishes, including a popular DIY waffle option. The cleanliness and organization of the breakfast area, coupled with the inherent friendliness of the staff, make the morning meal a highlight of the stay.
Guest rooms are noted for their spaciousness and cleanliness, featuring comfortable, large beds. Though some rooms might appear a bit dated, the inclusion of amenities such as microwaves and refrigerators enhances convenience. The cleanliness of both rooms and hotel premises, including the lobby and the pool area, is a commonly highlighted feature. This cleanliness is matched by the quiet, supportive atmosphere of the hotel, fostering a safe and restful experience.
The staff's warmth and professionalism contribute greatly to the overall experience. Their accommodating nature and efficiency in managing check-ins and check-outs enhance the pleasant atmosphere at the inn. Although there are occasional complaints, overall, the staff receive commendations for making guests feel welcome and valued.
The pool receives mixed reviews; when accessible, it provides a refreshing spot for families, although availability can be inconsistent. Lastly, the beds are frequently described as comfortable, providing much-needed rest after a day of travel. In combination with the clean environment and attentive service, the hotel offers a satisfying stay for budget-conscious travelers visiting Lubbock.
The breakfast service is highly praised for its quality and variety, with guests enjoying a comprehensive selection of hot and cold dishes, including a popular DIY waffle option. The cleanliness and organization of the breakfast area, coupled with the inherent friendliness of the staff, make the morning meal a highlight of the stay.
Guest rooms are noted for their spaciousness and cleanliness, featuring comfortable, large beds. Though some rooms might appear a bit dated, the inclusion of amenities such as microwaves and refrigerators enhances convenience. The cleanliness of both rooms and hotel premises, including the lobby and the pool area, is a commonly highlighted feature. This cleanliness is matched by the quiet, supportive atmosphere of the hotel, fostering a safe and restful experience.
The staff's warmth and professionalism contribute greatly to the overall experience. Their accommodating nature and efficiency in managing check-ins and check-outs enhance the pleasant atmosphere at the inn. Although there are occasional complaints, overall, the staff receive commendations for making guests feel welcome and valued.
The pool receives mixed reviews; when accessible, it provides a refreshing spot for families, although availability can be inconsistent. Lastly, the beds are frequently described as comfortable, providing much-needed rest after a day of travel. In combination with the clean environment and attentive service, the hotel offers a satisfying stay for budget-conscious travelers visiting Lubbock.
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Pool
Outdoor Pool
Accessible
Rooms with Jacuzzi / Hot-Tub
From $100
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Accessible
Pool
Heated Pool
Indoor Pool
Family
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Pool
Outdoor Pool
Accessible
Dog Friendly
$
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Categories
Pool
Indoor Pool
Accessible
Rooms with Jacuzzi / Hot-Tub
$
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Summary of reviews
Howard Johnson by Wyndham Lubbock TX has garnered mixed reviews from its guests, although several positive aspects stand out. The hotel's strategic location near the airport, major intersections and various points of interest has been commended for its convenience in both business and leisure travel. Guests have also noted the quiet, peaceful environment, comfortable accommodations, reasonable rates and a satisfying breakfast, which, despite a preference for more variety, is generally considered good value.
The rooms are described by some as spacious, clean and featuring comfortable beds. Functional amenities like A/C, fridges, microwaves and showers are appreciated and positive comments highlight new carpets and overall cleanliness. However, significant issues have also been reported, including bad odors, poor maintenance, outdated decor and cleanliness concerns like roach infestations and dirty furnishings.
Cleanliness has divided guest opinions: while many praise the staff's efforts and the pleasant environment, others have pointed out problems such as stained sheets, dirty bathrooms and signs of wear and tear. The hotel’s staff, on the whole, receives positive feedback for being friendly, helpful and accommodating, which contributes to a welcoming atmosphere. There have been instances of less favorable experiences with some staff members, yet these appear to be exceptions rather than the rule.
The bed quality is a point of contention among guests. While many found the beds soft and comfortable, others experienced discomfort due to hard or worn-out mattresses and inadequate pillows.
In conclusion, Howard Johnson by Wyndham Lubbock TX offers several appealing features, particularly its location, staff friendliness and good breakfast value. Nonetheless, improvements in room maintenance, cleanliness and bed quality could significantly enhance guest satisfaction.
The rooms are described by some as spacious, clean and featuring comfortable beds. Functional amenities like A/C, fridges, microwaves and showers are appreciated and positive comments highlight new carpets and overall cleanliness. However, significant issues have also been reported, including bad odors, poor maintenance, outdated decor and cleanliness concerns like roach infestations and dirty furnishings.
Cleanliness has divided guest opinions: while many praise the staff's efforts and the pleasant environment, others have pointed out problems such as stained sheets, dirty bathrooms and signs of wear and tear. The hotel’s staff, on the whole, receives positive feedback for being friendly, helpful and accommodating, which contributes to a welcoming atmosphere. There have been instances of less favorable experiences with some staff members, yet these appear to be exceptions rather than the rule.
The bed quality is a point of contention among guests. While many found the beds soft and comfortable, others experienced discomfort due to hard or worn-out mattresses and inadequate pillows.
In conclusion, Howard Johnson by Wyndham Lubbock TX offers several appealing features, particularly its location, staff friendliness and good breakfast value. Nonetheless, improvements in room maintenance, cleanliness and bed quality could significantly enhance guest satisfaction.
Categories
Pool
Outdoor Pool
Accessible
Honeymoon
$
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Summary of reviews
Microtel Inn & Suites by Wyndham Lubbock generally receives positive reviews due to its excellent location and cleanliness, which are repeatedly highlighted by guests. Positioned conveniently close to Texas Tech University, shopping areas and various eateries, the hotel offers easy accessibility right off the highway and interstate. Despite its proximity to major roads, the noise levels are minimal, making it a welcoming stay for travelers. The friendly and helpful staff further enhance the pleasant experience by ensuring a smooth check-in and check-out process and maintaining the cleanliness and comfort of the rooms.
Guests often appreciate the clean, well-maintained rooms that offer comfortable beds and a pleasant ambiance. The rooms are described as fresh, spacious and quiet, which contributes to a restful stay. Some guests particularly enjoy the newer furnishings and the efficient setup of the smaller rooms that cater well to solo travelers.
The breakfast at the hotel receives mixed feedback. While some guests enjoy the variety of hot items and highlights like pour-your-own waffles, others feel there's room for improvement due to occasional issues such as cold food and underfilled items. Despite these inconsistencies, many see the breakfast as a nice addition to their stay.
While the pool and hot tub area earn praise for their cleanliness from some guests, others express concerns about their upkeep, noting instances of sliminess and dirt. Additionally, the pool area can sometimes be overcrowded or under maintenance, leading to a less satisfactory experience for some.
Overall, the Microtel Inn & Suites by Wyndham Lubbock is frequently recommended for its attractive pricing, central location, clean and comfortable accommodations and friendly staff, although there are some areas for improvement, particularly in breakfast variety and pool maintenance.
Guests often appreciate the clean, well-maintained rooms that offer comfortable beds and a pleasant ambiance. The rooms are described as fresh, spacious and quiet, which contributes to a restful stay. Some guests particularly enjoy the newer furnishings and the efficient setup of the smaller rooms that cater well to solo travelers.
The breakfast at the hotel receives mixed feedback. While some guests enjoy the variety of hot items and highlights like pour-your-own waffles, others feel there's room for improvement due to occasional issues such as cold food and underfilled items. Despite these inconsistencies, many see the breakfast as a nice addition to their stay.
While the pool and hot tub area earn praise for their cleanliness from some guests, others express concerns about their upkeep, noting instances of sliminess and dirt. Additionally, the pool area can sometimes be overcrowded or under maintenance, leading to a less satisfactory experience for some.
Overall, the Microtel Inn & Suites by Wyndham Lubbock is frequently recommended for its attractive pricing, central location, clean and comfortable accommodations and friendly staff, although there are some areas for improvement, particularly in breakfast variety and pool maintenance.
Categories
Pool
Indoor Pool
Accessible
Honeymoon
$
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Pool
Indoor Pool
Accessible
Dog Friendly
$
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Pool
Indoor Pool
Accessible
Free Wi-Fi
$
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Pool
Indoor Pool
Accessible
Gym
$
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Summary of reviews
Ashmore Inn and Suites Lubbock is highly regarded for its convenient and accessible location. Situated near a variety of dining, shopping and entertainment options, the hotel is ideally positioned for easy access to Texas Tech University and Buffalo Springs Lake. Guests appreciate the central yet quiet surroundings, enhancing their overall experience. The area is noted for its cleanliness and safety, adding to the appeal, while the friendly and helpful staff further contribute to a positive stay.
The breakfast service at Ashmore Inn and Suites is generally well-received, offering a variety of quality hot food options in a clean and well-maintained breakfast room. Guests enjoy the early availability of breakfast and its quality, though some suggest extending the hours and adding more food diversity. Despite occasional crowding, the attentive staff ensures the breakfast area remains well-stocked.
The rooms at Ashmore Inn and Suites are praised for being spacious, clean and comfortable. Guests enjoy the quiet atmosphere and the convenience of nearby stores and restaurants. Although some rooms are noted as slightly outdated, the overall comfort, cleanliness and pet-friendly policies are appreciated. Issues such as slumped mattresses and noisy plumbing are mentioned by a few, but these do not significantly detract from the positive reviews.
Cleanliness is a standout feature of the hotel with guests frequently commenting on the exceptional cleanliness of rooms and bathrooms. The housekeeping staff receives commendation for their thorough efforts and the overall facility is well-maintained. The friendly and accommodating nature of the staff, particularly at the front desk, enhances the welcoming environment.
The staff at Ashmore Inn and Suites consistently earns high praise for their friendliness, helpfulness and accommodating nature. Guests highlight the professionalism and personal touch of the team, particularly noting individuals like Laurie and Monica for their exceptional service. This courteous and efficient service ensures a comfortable and enjoyable stay.
The pool area is another positive aspect with guests appreciating the clean and inviting swimming pool and hot tub. The convenience of late-night pool access and the presence of both an indoor hot tub and an outdoor pool add to the enjoyable amenities.
When it comes to the beds, feedback is mixed. Many guests find the mattresses comfortable and the bedding cozy and clean, contributing to a restful night's sleep. However, some note issues with mattress firmness and pillow quality, suggesting room for improvement in this area.
Overall, Ashmore Inn and Suites Lubbock is well-regarded for its strategic location, cleanliness, friendly staff and comfortable rooms, providing good value for travelers to the area.
The breakfast service at Ashmore Inn and Suites is generally well-received, offering a variety of quality hot food options in a clean and well-maintained breakfast room. Guests enjoy the early availability of breakfast and its quality, though some suggest extending the hours and adding more food diversity. Despite occasional crowding, the attentive staff ensures the breakfast area remains well-stocked.
The rooms at Ashmore Inn and Suites are praised for being spacious, clean and comfortable. Guests enjoy the quiet atmosphere and the convenience of nearby stores and restaurants. Although some rooms are noted as slightly outdated, the overall comfort, cleanliness and pet-friendly policies are appreciated. Issues such as slumped mattresses and noisy plumbing are mentioned by a few, but these do not significantly detract from the positive reviews.
Cleanliness is a standout feature of the hotel with guests frequently commenting on the exceptional cleanliness of rooms and bathrooms. The housekeeping staff receives commendation for their thorough efforts and the overall facility is well-maintained. The friendly and accommodating nature of the staff, particularly at the front desk, enhances the welcoming environment.
The staff at Ashmore Inn and Suites consistently earns high praise for their friendliness, helpfulness and accommodating nature. Guests highlight the professionalism and personal touch of the team, particularly noting individuals like Laurie and Monica for their exceptional service. This courteous and efficient service ensures a comfortable and enjoyable stay.
The pool area is another positive aspect with guests appreciating the clean and inviting swimming pool and hot tub. The convenience of late-night pool access and the presence of both an indoor hot tub and an outdoor pool add to the enjoyable amenities.
When it comes to the beds, feedback is mixed. Many guests find the mattresses comfortable and the bedding cozy and clean, contributing to a restful night's sleep. However, some note issues with mattress firmness and pillow quality, suggesting room for improvement in this area.
Overall, Ashmore Inn and Suites Lubbock is well-regarded for its strategic location, cleanliness, friendly staff and comfortable rooms, providing good value for travelers to the area.
Categories
Pool
Outdoor Pool
Accessible
Dog Friendly
$
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Summary of reviews
Quality Suites in Lubbock provides an exceptional experience for guests, highlighted by its prime location, delightful breakfast offerings, and outstanding staff service. Situated conveniently near restaurants, shopping, and highways, the hotel offers easy access to local attractions, making it suitable for both business and leisure travelers. Guests frequently praise the peaceful and safe neighborhood, along with ample parking facilities.
The complimentary breakfast is a highlight of the stay, receiving commendation for its quality, variety, and Texas-themed touches. Guests appreciate the well-planned buffet, with options ranging from real eggs and sausages to charming Texas-shaped waffles, served by attentive staff in a clean dining area.
Guests enjoy the spacious and well-maintained rooms, which are consistently praised for cleanliness and comfort. The rooms, equipped with necessary amenities, offer a quiet retreat with comfortable beds that are often singled out as a standout feature. While minor maintenance issues are noted, most visitors leave satisfied with the overall room experience.
Cleanliness throughout the property is a key strength, providing a comfortable and inviting atmosphere. The well-maintained public spaces and smooth check-in process contribute positively to the guest experience.
The staff at Quality Suites is celebrated for their exceptional hospitality, ensuring a warm and seamless experience. The front desk team is notably efficient and relatable, with all staff members exhibiting a courteous and attentive demeanor.
While the pool area offers a relaxing escape with a clean outdoor pool and hot tub, its small size may limit the experience for those seeking more space. Nevertheless, when open, it serves as a pleasant spot for relaxation.
Overall, Quality Suites in Lubbock stands out for its convenient location, excellent breakfast, comfortable accommodations, and commendable staff, ensuring a pleasant and valued stay for its guests.
The complimentary breakfast is a highlight of the stay, receiving commendation for its quality, variety, and Texas-themed touches. Guests appreciate the well-planned buffet, with options ranging from real eggs and sausages to charming Texas-shaped waffles, served by attentive staff in a clean dining area.
Guests enjoy the spacious and well-maintained rooms, which are consistently praised for cleanliness and comfort. The rooms, equipped with necessary amenities, offer a quiet retreat with comfortable beds that are often singled out as a standout feature. While minor maintenance issues are noted, most visitors leave satisfied with the overall room experience.
Cleanliness throughout the property is a key strength, providing a comfortable and inviting atmosphere. The well-maintained public spaces and smooth check-in process contribute positively to the guest experience.
The staff at Quality Suites is celebrated for their exceptional hospitality, ensuring a warm and seamless experience. The front desk team is notably efficient and relatable, with all staff members exhibiting a courteous and attentive demeanor.
While the pool area offers a relaxing escape with a clean outdoor pool and hot tub, its small size may limit the experience for those seeking more space. Nevertheless, when open, it serves as a pleasant spot for relaxation.
Overall, Quality Suites in Lubbock stands out for its convenient location, excellent breakfast, comfortable accommodations, and commendable staff, ensuring a pleasant and valued stay for its guests.
Categories
Pool
Outdoor Pool
Accessible
Honeymoon
$
Info
Summary of reviews
Embassy Suites Lubbock emerges as a well-regarded choice for visitors, delivering a blend of convenience, hospitality, and family-friendly amenities. Its prime location near the Lubbock mall, restaurants, and other attractions is frequently praised, offering easy access to Texas Tech University and other local highlights. Guests appreciate the clean, spacious accommodations characterized by comfort, particularly in the king suites, which feature thoughtful amenities like a fridge and microwave.
A standout feature is the exceptional breakfast experience, offering a delicious array of options with a made-to-order station, all complemented by a friendly and attentive staff that enhance the dining experience. The overall ambiance is warm and welcoming, with the indoor pool serving as a favorite attraction, especially for families. The pool's relaxing atmosphere, decorated with surrounding greenery and waterfalls, adds to the hotel's charm.
The hotel earns commendations for its high standards of cleanliness and well-maintained facilities, further accentuated by the attentive housekeeping team and welcoming front desk staff. Although there are occasional mentions of outdated decor and maintenance issues, these do not overshadow the overall positive feedback.
Families find the environment inviting, with features like the indoor pool and communal lounge providing a cozy gathering space. The hotel's excellent location and comfortable beds, which contribute to restful nights, ensure guests feel cared for throughout their stay. Embassy Suites Lubbock's combination of convenience, outstanding service, and welcoming atmosphere makes it a top choice for travelers seeking a pleasant and memorable stay in Lubbock.
A standout feature is the exceptional breakfast experience, offering a delicious array of options with a made-to-order station, all complemented by a friendly and attentive staff that enhance the dining experience. The overall ambiance is warm and welcoming, with the indoor pool serving as a favorite attraction, especially for families. The pool's relaxing atmosphere, decorated with surrounding greenery and waterfalls, adds to the hotel's charm.
The hotel earns commendations for its high standards of cleanliness and well-maintained facilities, further accentuated by the attentive housekeeping team and welcoming front desk staff. Although there are occasional mentions of outdated decor and maintenance issues, these do not overshadow the overall positive feedback.
Families find the environment inviting, with features like the indoor pool and communal lounge providing a cozy gathering space. The hotel's excellent location and comfortable beds, which contribute to restful nights, ensure guests feel cared for throughout their stay. Embassy Suites Lubbock's combination of convenience, outstanding service, and welcoming atmosphere makes it a top choice for travelers seeking a pleasant and memorable stay in Lubbock.
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Honeymoon
From $164
$
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Summary of reviews
Guests of the Cotton Court Hotel, by Valencia Hotel Collection frequently applaud the exceptional service provided by the staff. Visitors consistently highlight the welcoming and friendly demeanor of the team, emphasizing their dedication to outstanding customer service that often exceeds expectations. The positive impact of the staff, particularly the valet team, stands out as a significant highlight of many stays, with their attentive and cheerful service leaving a lasting impression. Although there are rare mentions of staff occasionally appearing distracted during busy times, the overall consensus remains that the positive attitude and helpfulness of the hotel team significantly enhance the overall experience.
On the other hand, parking at the Cotton Court Hotel introduces some challenges for guests. Though free garage parking is available, its location across the street and down the block from the hotel may pose an inconvenience for some visitors. Many find parking to be a somewhat difficult aspect of their stay, occasionally having to resort to surrounding garages. Nevertheless, for those willing to manage the slight distance, the availability of free parking can be regarded as a beneficial aspect. Generally, parking is perceived as a complicated element of the Cotton Court Hotel visit, but not one that diminishes the overall positive experiences shared by guests.
On the other hand, parking at the Cotton Court Hotel introduces some challenges for guests. Though free garage parking is available, its location across the street and down the block from the hotel may pose an inconvenience for some visitors. Many find parking to be a somewhat difficult aspect of their stay, occasionally having to resort to surrounding garages. Nevertheless, for those willing to manage the slight distance, the availability of free parking can be regarded as a beneficial aspect. Generally, parking is perceived as a complicated element of the Cotton Court Hotel visit, but not one that diminishes the overall positive experiences shared by guests.
Categories
Pool
Heated Pool
Outdoor Pool
Accessible
Business
From $111
$
Info
Categories
Pool
Outdoor Pool
Accessible
Honeymoon
$
Info
Categories
Pool
Indoor Pool
Accessible
Honeymoon
From $43
$
Info
Summary of reviews
Located in downtown Lubbock alongside the Marsha Sharp Freeway, Baymont by Wyndham Lubbock - Downtown Civic Center offers a highly praised location for guests. Its proximity to Texas Tech University, the Civic Center and various event venues makes it a convenient choice for attending conferences, concerts or campus visits. Nearby amenities such as shopping centers, restaurants, Walmart and Walgreens add to its appeal, especially for business travelers and those attending events at Buddy Holly Hall.
The breakfast experience, while described as "excellent" and "delicious" by some, received mixed reviews. Guests enjoyed a variety of options including waffles, cereal and pastries, but many cited issues with overall quality and cleanliness, leading some to eat elsewhere.
Guest experiences with the rooms varied significantly. While some appreciated the comfortable beds and nice room layouts, reports of poor cleanliness, broken fixtures and maintenance issues were prevalent. Complaints included dirty carpets, stained linens, mold and even insects. Despite the central and accessible location, the condition of the rooms did not meet many guests' expectations, often differing from the images shown online.
Cleanliness was a major concern throughout the property. Guests frequently reported issues like mold, dirty carpets and unclean bathrooms. The smell of smoke and mold in non-smoking rooms was also a common complaint. The hotel's ongoing maintenance and remodeling efforts did not alleviate these issues, contributing to overall dissatisfaction with cleanliness.
Reactions to the staff were mixed. The front desk staff, particularly individuals like Eric and Diana, received praise for their professionalism and helpfulness. However, instances of rudeness, unprofessional behavior and organizational issues detracted from the positive experiences for some.
The hotel's free WiFi service faced consistent criticism for poor connectivity and slow speeds, especially in rooms located further from the main areas. Additionally, the pool was often closed or inoperative, disappointing guests who had expected to use it based on the hotel's online information.
The beds garnered mixed feedback with some guests finding them comfortable while others noted issues like hard and lumpy mattresses, stained sheets and insufficient bedding. Reports of encountering bugs and crumbs in the beds further accentuated concerns about cleanliness.
Overall, while Baymont by Wyndham Lubbock - Downtown Civic Center offers a convenient location and pet-friendly policies without extra charges, significant issues with room cleanliness, maintenance and WiFi performance suggest a need for improvements to meet guest expectations more consistently. Despite these challenges, the hotel remains a viable option for budget-conscious travelers looking for central access to Lubbock's main attractions and amenities.
The breakfast experience, while described as "excellent" and "delicious" by some, received mixed reviews. Guests enjoyed a variety of options including waffles, cereal and pastries, but many cited issues with overall quality and cleanliness, leading some to eat elsewhere.
Guest experiences with the rooms varied significantly. While some appreciated the comfortable beds and nice room layouts, reports of poor cleanliness, broken fixtures and maintenance issues were prevalent. Complaints included dirty carpets, stained linens, mold and even insects. Despite the central and accessible location, the condition of the rooms did not meet many guests' expectations, often differing from the images shown online.
Cleanliness was a major concern throughout the property. Guests frequently reported issues like mold, dirty carpets and unclean bathrooms. The smell of smoke and mold in non-smoking rooms was also a common complaint. The hotel's ongoing maintenance and remodeling efforts did not alleviate these issues, contributing to overall dissatisfaction with cleanliness.
Reactions to the staff were mixed. The front desk staff, particularly individuals like Eric and Diana, received praise for their professionalism and helpfulness. However, instances of rudeness, unprofessional behavior and organizational issues detracted from the positive experiences for some.
The hotel's free WiFi service faced consistent criticism for poor connectivity and slow speeds, especially in rooms located further from the main areas. Additionally, the pool was often closed or inoperative, disappointing guests who had expected to use it based on the hotel's online information.
The beds garnered mixed feedback with some guests finding them comfortable while others noted issues like hard and lumpy mattresses, stained sheets and insufficient bedding. Reports of encountering bugs and crumbs in the beds further accentuated concerns about cleanliness.
Overall, while Baymont by Wyndham Lubbock - Downtown Civic Center offers a convenient location and pet-friendly policies without extra charges, significant issues with room cleanliness, maintenance and WiFi performance suggest a need for improvements to meet guest expectations more consistently. Despite these challenges, the hotel remains a viable option for budget-conscious travelers looking for central access to Lubbock's main attractions and amenities.
Categories
Pool
Outdoor Pool
Accessible
Dog Friendly
$
Info
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Business
$
Info
Categories
Pool
Outdoor Pool
Accessible
Honeymoon
$
Info
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Honeymoon
Categories
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